Who will make it to the final four in Phoenix? See for yourself when you charter a private jet to one of the 14 venues and arrive in comfort and style.
Thank you for your request !
Our Aircraft Charter Department will follow-up with you shortly If urgent, call us 24x7 at (888) 593-9066
A total of 68 NCAA college basketball teams share a dream of playing for a national championship on April 6 in Phoenix, Arizona. But everything in the weeks leading up to it has to go according to script. No matter which team you follow, or where the action takes you, Stratos Jets will make sure you’re courtside by arranging charter flights to March Madness. There are 14 venues across the US that will host March Madness games and Stratos will coordinate a private jet rental that:
Suits the size of your travel party
Gives you access to a broad range of airports
Offers the in-flight amenities you prefer
There are always Cinderella storylines in this single-elimination tournament, which always makes for exciting betting lines. Plus, fans are always clamoring to see who’ll become the next LeBron or Curry.
Recommended private jets for your charter flight to March Madness
When you fly with us, you gain access to our vast network of thousands of aircraft operated by the best, and safest, air carriers in the business. Lean on our deep relationships to get you close to the March Madness action this year.
You never know who’s going to make it through to the Final Four in Phoenix. When you arrange charter flights to March Madness with Stratos, it doesn’t matter. We can coordinate last-minute charter flights to get you courtside quickly and comfortably. Through our trusted network of air charter operators across the United States (and beyond), we can source the most appropriate aircraft at competitive private jet charter rates, no matter where you’re flying to, or where you’re departing from.
Skip the madness on the streets and arrive at March Madness in comfort and style. When you fly with Stratos, our Trip Support Team can help coordinate all your travel needs. Whether you need a limousine from the airport to your hotel, a rental car or someone to make your hotel reservations, we’re here to help.
If you truly want to stay in all-star style, we recommend any of the following luxury accommodations:
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
4.5/5(22)
4.7/5(25)
4.8/5(568)
4.8/5
566 Reviews
4.7/5
25 Reviews
4.5/5
22 Reviews
5/5
4 Reviews
Overall rating (4.89 out of 5) Based on 673 reviews from our trusted Jet Charter reviews
Terrance W
51510/23/2017
Would highly recommend EVERYONE ALIVE! Amazing service. Awesome team, from first call to post flight. Top flight!
Susan C.
51509/04/2023
We thoroughly enjoyed or experience. The pilot was very experienced and had a great personality as well. Equipment was in great shape. I have to admit, flying with Stratos taking care of the details is the only way to go! Thanks, Joel and the whole trip team.
Leonid S.
51509/02/2020
Perfect experience.
Avanidhar S.
51507/14/2020
Matteo G.
51511/05/2021
The team and the total Stratos experience consistently impresses me on every trip! The immediate feedback, the technology platform which enables an immediate view of flight and aircraft availability, and of course the wonderful and accommodating communication with the whole team; Stratos is always amazing! They always go the extra mile and are always being preventative and proactive long before wheels up and down. As Stratos clients, we don’t feel any of the industry's current supply crunch. Whatever we have tasked Stratos with they have met and exceeded our needs and we could not ask for more or be happier. The experience, year-over-year is that Stratos has only added more options, more operators and we have only great experiences.
Laura C.
51506/27/2023
We did have a slight issue when the plane came in there was a mechanical concern that delayed my parent's trip but Kyle lined up aother plane for us so they could get to their destination with the least amount of inconvenience. The catering was delicious and the flight back went off without a hitch.
Richard R.
51506/28/2013
You did a superb job, and the crew was first rate. We will be back.
John D.
51508/27/2013
It was perfect!
Bobbi Dent
51501/28/2022
Always a pleasure to work with the friendly staff. The communication is concise and timely. Looking forward to future bookings!
Andy S.
51508/07/2024
I will continue to recommend Stratos to friends and business associates.
Kyle Jones, the lead on my account, offers exemplary service and always with a smile (I think - I can't see it but I can sense it!).
Great work
The FBO @ SNA was complimentary of our flight crew for the curtesy they showed with noise abatement - sadly, this practice must not be typical.
Curt C
51505/07/2022
All Good......................and easy!
Nisreen S.
51501/29/2019
Thanks for everything Joel... You made the booking process quite easy and were very patient in explaining everything. I appreciate all your help and I will definitely pass your contact information to all my co-workers in case they ever have a request for a jet booking.
Joel M.
51502/05/2018
Always enjoy flying privately. Exciting from planning a trip to booking to flight(s). Predominantly use Stratos. Attentive and personal service. Joel Thomas was a great go to person. All subcontractors that they use have been top-notched. Only critique is I obtained better final pricing of the flight when I received quotes from other charter companies. Seems to be an industry thing about competitive pricing in order to obtain the best price. Yes I would recommend Stratos.
Paula M.
51512/22/2020
I am very pleased with the level of client servicing from the Stratos team from quote initiation, information about all the plane options, flight booking and trip management. Very impressive !!! Thank you all.
Zac Steinberg
51502/21/2022
Great partnership and always a pleasure working with your team! We are all looking forward to many more.
Robert C.
51504/14/2020
Everything was done in super fashion. Anthony the scheduler, Anthony and Terry the pilots were fantastic!
Gary C.
51510/28/2019
This trip was unusual in that on the return there was a tropical storm that hit our area. Joel stayed in constant contact with me and flight operations so there was never a time that I was uninformed. I have no hesitancy to recommend Joel, a pilot himself and in charge of Stratos, to others seeking a charter operator.....in fact I have done just that.
Lynda K.
51503/13/2024
Pilots were wonderful. Dave even brought food for us when he saw we hadn't ordered any catering on the return flight.
Steve B.
51511/13/2022
I have been using Stratos for all of my trips the past 2 years, and they stay on top of all my needs. Thanks to the entire team!
Chris K.
51503/07/2023
Stratos helped find the perfect jet for our group's needs. Everything was on time and went smoothly. The communication was excellent, I always knew what was going on.
Virginia D.
51512/20/2019
Enjoyed flight; booking easy; would gladly recommend Stratos
Dan C.
51505/09/2012
couldn't get better than this, amazingly efficient and helpful
Angie Wessinger
51506/23/2022
The entire process was smooth with Stratos Jet and the communication from all team members was great!
Lisa B.
51505/02/2024
Kyle was attentive and excellent throughout our experience using Stratos Jets. He was prompt in getting estimates and selecting an appropriate aircraft through helping me understand how the process works right through the day of the flight as he helped walk me through where our plane, crew, and passengers were along the way. I would highly recommend Stratos Jets. They were prompt, thorough, precise, and went above and beyond from start to finish.
Tonio B
51501/08/2020
We recently flew on an International flight to the Bahamas with Stratos and the whole experience was top notch. From the flight support & customer service to the pilots and overall flight experience, our trip through Stratos was absolutely seamless. We highly recommend them!
Susan C.
51505/24/2020
Everything was perfect. Kyle was extremely helpful. Answered all questions quickly and was very professional without a “hard sell” style. Everyone I dealt with was perfect. The flight itself was fast, quiet, comfortable. The plane was very clean, and well maintained. Both crew were helpful and pleasant. It is very likely that we will travel like this again and Stratos will be our provider. Thanks again. Susan
Peter G.
51506/03/2020
My representative Simon did a really good job explaining my options and arranging our charter. Disappointed our charter Was 30 minutes late due to routine maintenance. Since it was routine, obviously it should have been scheduled to not interfere with our flight schedule. One of the big reason for the charter was to avoid sitting around a lounge in the Covid era. Due to the delay, that’s exactly what we did. Small issues, but water wasn’t working in lavatory, cabin temperature was a bit erratic, and air vent dripped water. Crew was courteous and flight was fine.
--------------------------
Dear Peter,
Thank you for taking time to provide feedback regarding your recent flight on N860TX. After receiving your review, I investigated the matter to learn a bit more about what was going on.
During the pre-flight check, the crew discovered a maintenance issue that, while minor, needed to be resolved prior to your departure. Unfortunately, resulting in a delay in your schedule. We understand that the value of private aviation is oriented around your schedule and privacy, but we can not prioritize that over safety. In the case of the delay, it is a result of the crews concern for safety of flight. Regardless, our team values your feedback and have shared it with the air carrier as well.
We look forward to working with you again on your next trip and will seek to ensure a smoother travel experience.
All my best,
Joel A. Thomas
President and CEO
Rich P.
51501/01/2022
All was just fine
David A.
51509/01/2020
In every aspect of my travel experience my trip was perfect. My exchanges with Anthony we're great, the planes we're beautiful and on time
Matteo G.
51503/01/2019
The flight was excellent, 24 hours prior Sarah helped us with a departure window and the crew and FBO were really accommodating as we were running behind. Really nice Hawker 900XP nice pilots and smooth flight. Cant give enough praise to the Stratos process and ease.
Steve R.
51503/22/2023
Excellent service on very short notice! Since I was stranded at the Orlando Airport, Anthony got me out of bind of trying to get back home with impending work commitments. Good aircraft and crew....very smooth ride from Orlando to Jackson, MS. Stratos did a great job!
Dan F.
51508/24/2018
Everything great but itineraries always change last minute (tail #, terminal) which has caused problems.
Robbie Nelson
51505/14/2024
Kyle and the entire Stratos team's coordination and communication is top notch and we look forward to working with you all again!
Shari G.
51501/24/2018
As the assistant who actually booked the trip and made the plans for my employer and her family, I must say that the experience was a new one for me. That said, the unfamiliar process was made much simpler thanks to the knowledge, expertise and patience of my rep, Christina Nesbit. She was extremely informative and helped thru each step of the process, reassuring me that the passengers were getting the most appropriate plane for their needs.
I will double check to be sure there isn't any additional feedback I am missing, but to date I was told that the flight was a pleasurable one and they were appreciative and impressed that the President came to greet them pre flight as well.
Thank you,
Shari
Jason T.
51506/02/2021
I called with pretty much an immediate need. With in two hours trip was covered. Great service
Curt C.
51510/09/2020
All aspects pf the trip were easy and very worthwhile!!
Ray E.
51504/14/2019
I would recommend Stratos Jet to friends, we plan to try the service again soon.
Valerie W.
51511/26/2016
Its always a pleasure to work with Mark and Stratos!
John U.
51502/15/2021
We enjoyed flying with Stratos jet perfect service big thank you to Glenn, very responsive very customer oriented
Al K.
51511/21/2023
Dear Joel
We had an excellent flight, start to finish! Glad you told me how good that choice would be. Pilot quite impressively; flew at 40,000 feet all the way, zero turbulence. Best plane I have charted.
Happy Thanksgiving to you and family,
Al
Jory K.
51506/08/2022
The pilots were very kind and understanding. We had enough luggage capacity but the jet itself I thought was a little less luxurious than what I had imagined. All in all it was a good trip.
Angie M.
51512/10/2016
Garrett is fantastic to work with. He is kind, responsive and you can tell he really cares about his customers. I worked with a different company on our way to our destination because Garrett could not find a plane. The agent at that company did not compare favorably to Garrett. I would highly recommend Garrett.
Gary L.
51504/30/2018
Yes very
Leah L.
51510/15/2021
Top notch experience, pilot was amazing, plane was great, service was phenomenal. No complaints at all.
T. G.
51503/24/2020
Joel and his team at Stratos provided outstanding service during a time when air travel was challenging. In March 2020, Stratos was able to source an aircraft for my family with 24 hours notice. More importantly, when that aircraft arrived with a maintenance issue that occurred on landing, Joel and his team worked diligently to find us another aircraft within a few hours. He and his team went above an beyond to help us out. We highly recommend Stratos.
Phil W.
51507/09/2021
My wife received treatment for cancer in Tijuana. It wasn’t possible to bring her home on a commercial flight. I reached to several charter services and Kyle at Stratos was so helpful. He immediately responded to my request and answered all my questions. He stayed engaged with us through the entire trip. The next time I need to charter a plane I will only make call. Stratos!! Great experience!!! Phil
Judith P.
51503/02/2017
Everything was first class even though we not only left one of our bags on the plane but lost a wallet on the return trip (not on the plane), Matt Machokas was very helpful in assisting us in helping to resolve our problems. All pilots were great. Matt also arranged a flight for us because of a date issue I made with the return flight. He assisted in finding another plane to be sent so that we did not have to wait another day.
Carol C.
51512/21/2021
As far as I can tell the flight was great. My nephew, his wife and their dog flew from California to Guam for a move. The airport they flew from was changed the day prior to departure due to weather. The catering however didn't make it to the airport so they were on the plane for 15 hours with only the complimentary snacks and the crew shared some of their food with them. When you fly private you expect things to go smoothly...that's why you're willing to pay the extremely high price for. In my opinion there were opportunities missed to make it right. Since they had to refuel in Hawaii there was at least 6 hours to get some kind of catering for them when they landed in Hawaii. I realize that catering needs 24 hours notice but someone couldn't gone above and beyond to make things right and get them fresh fruit and veggie platter with a plain hot pizza or something to give them something other than snacks. I know if the CEO of Stratos was flying this catering issue would've been unacceptable.
Carol - Thank you for bringing this to my attention and you are certainly right. The ball was dropped. I have spoken with the private flight advisor regarding the matter and our day of flight process was not followed. Not having something ready in Hawaii during the fuel-stop is truly a missed opportunity. I am truly sorry for our misstep and the poor experience this must have been for your nephew and his family.
Joel A. Thomas
President and CEO
Jim Hensley
51512/20/2019
We appreciated the trip you allowed us to fly. Everything went well on the trip and your customer enjoyed the flight on our King Air.
Charles D.
51510/14/2014
For our far flung family, Stratos has been a consistently dependable, and cost conscious alternative to fractional and no-minimum jet programs. For us, safety is number one and cost is number two... Stratos has excelled in both areas. Their response to requests is always prompt and personal. It is a pleasure working with Stratos.
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call right now and we can get you on your way to the destination of your choice! Talk to one of our air chater argents now by calling (888) 593-9066 or by emailing [email protected]
How do I choose the right aircraft for my mission?
As charter brokers, we do more than simply book your charter flight. At Stratos Jets, our air charter associates are highly trained personnel capable of matching our clients with the appropriate aircraft for their travel needs. Once we determine how many passengers you’re travelling with and how far you’re flying, we can determine which category of aircraft you require. There are many options available. The most common aircrafts hired for private charters include:
Cessna’s Citation X
Gulfstream’s G650
Bombardier’s Global line
After that, we can help you narrow down the selection of recommended aircraft based on budget, desired cabin amenities, airport requirements, luggage capacity, as well as aircraft age and performance capabilities.
Staying Safe in the Skies
At Stratos Jets, air charter safety is our number one concern. One of our key policies is to increase consumer education. This ensures our clients are able to make informed decisions. We also work with our aircraft providers to ensure their safety training programs meet and even exceed our air charter safety requirements. To make this happen, Stratos Jets is an ARGUS Certified Broker. This means that our brokerage firm is:
Committed to the best industry practices
Adhering to all applicable safety regulations
Maintaining the appropriate insurance coverage required
Are there additional costs per private jet rental passenger?
There are no additional costs per passenger. At Stratos Jet Charters, we base our private jet rental prices per hour, not per guest.
The Stratos Pricing Estimator
If you would like to estimate the cost of a private jet charter, use our Stratos pricing estimator page. It lists the most common estimates based on destination and aircraft type. And you can always enter customized data to get an estimate for a specific destination.
Additional Concierge Charges
We do charge for some of our additional concierge services, such as in-flight catering and entertainment, hotel bookings and ground transportation. We know our clients’ time is precious, so we offer the value and convenience of “one-stop-shopping” through our Trip Support team. When you book a flight with Stratos Jet Charters, we can take care of all the logistics, including booking hotels, meeting spaces, limousines and tickets to special events. That way you can relax, and enjoy your trip.
Empty Leg Charters
Also, since we charge per hour, not per passenger, there are travel bargains to be found with our Empty Leg Flights. Many of our private jet rental flights are one-way, and then we need to move the aircraft to a new destination. To reduce the costs of flying an empty aircraft, we offer discounts to travelers with flexible itineraries. Clever passengers will sometimes split the cost with their fellow travelers, thereby reducing the cost for everyone on the flight.
Can I make last-minute changes to my itinerary?
If your plans need to change, we will do everything in our power to accommodate the changes. One of the benefits of hiring Stratos Jet Charters is that we have much more flexibility than commercial airlines and can provide many more air charter services.
We have two teams that can help you. Here is a brief description of each:
Charter Sales Agents
This is the initial contact team. They evaluate your travel needs to identify the appropriate aircraft type for your travel plan. Pricing is determined by aircraft availability, its position related to the intended departure location and the position of where the aircraft needs to be after performing the customer’s flight.
Trip Support Team
Once the aircraft has been selected, Trip Support works with the customer, the air carrier and all concierge service providers to organize all of the travel details. Trip Support is responsible for coordinating:
Departure time
Departure and arrival at the Fixed Base departure location
Ensuring assigned crew members meet Stratos experience requirements
Making sure the insurance is current and everyone is protected
Coordinating all concierge services
In reference to last-minute itinerary changes, any changes would go through the Trip Support Team.
Our customers often have demanding flight itineraries that can change quickly. They’ve come to appreciate knowing there’s an entire team of people focused on organizing all the details of their trip. Stratos Jet Charters wants to provide our clients with consistently outstanding air charter service and an impeccable safety record.
Are you ready to book your Can I make last-minute changes to my itinerary? charter flight yet?
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call now and we'll get you on your way to your destination!
Terrance W
Would highly recommend EVERYONE ALIVE! Amazing service. Awesome team, from first call to post flight. Top flight!
Susan C.
We thoroughly enjoyed or experience. The pilot was very experienced and had a great personality as well. Equipment was in great shape. I have to admit, flying with Stratos taking care of the details is the only way to go! Thanks, Joel and the whole trip team.
Leonid S.
Perfect experience.
Avanidhar S.
Matteo G.
The team and the total Stratos experience consistently impresses me on every trip! The immediate feedback, the technology platform which enables an immediate view of flight and aircraft availability, and of course the wonderful and accommodating communication with the whole team; Stratos is always amazing! They always go the extra mile and are always being preventative and proactive long before wheels up and down. As Stratos clients, we don’t feel any of the industry's current supply crunch. Whatever we have tasked Stratos with they have met and exceeded our needs and we could not ask for more or be happier. The experience, year-over-year is that Stratos has only added more options, more operators and we have only great experiences.
Laura C.
We did have a slight issue when the plane came in there was a mechanical concern that delayed my parent's trip but Kyle lined up aother plane for us so they could get to their destination with the least amount of inconvenience. The catering was delicious and the flight back went off without a hitch.
Richard R.
You did a superb job, and the crew was first rate. We will be back.
John D.
It was perfect!
Bobbi Dent
Always a pleasure to work with the friendly staff. The communication is concise and timely. Looking forward to future bookings!
Andy S.
I will continue to recommend Stratos to friends and business associates. Kyle Jones, the lead on my account, offers exemplary service and always with a smile (I think - I can't see it but I can sense it!). Great work The FBO @ SNA was complimentary of our flight crew for the curtesy they showed with noise abatement - sadly, this practice must not be typical.
Curt C
All Good......................and easy!
Nisreen S.
Thanks for everything Joel... You made the booking process quite easy and were very patient in explaining everything. I appreciate all your help and I will definitely pass your contact information to all my co-workers in case they ever have a request for a jet booking.
Joel M.
Always enjoy flying privately. Exciting from planning a trip to booking to flight(s). Predominantly use Stratos. Attentive and personal service. Joel Thomas was a great go to person. All subcontractors that they use have been top-notched. Only critique is I obtained better final pricing of the flight when I received quotes from other charter companies. Seems to be an industry thing about competitive pricing in order to obtain the best price. Yes I would recommend Stratos.
Paula M.
Zac Steinberg
Great partnership and always a pleasure working with your team! We are all looking forward to many more.
Robert C.
Everything was done in super fashion. Anthony the scheduler, Anthony and Terry the pilots were fantastic!
Gary C.
This trip was unusual in that on the return there was a tropical storm that hit our area. Joel stayed in constant contact with me and flight operations so there was never a time that I was uninformed. I have no hesitancy to recommend Joel, a pilot himself and in charge of Stratos, to others seeking a charter operator.....in fact I have done just that.
Lynda K.
Pilots were wonderful. Dave even brought food for us when he saw we hadn't ordered any catering on the return flight.
Steve B.
I have been using Stratos for all of my trips the past 2 years, and they stay on top of all my needs. Thanks to the entire team!
Chris K.
Stratos helped find the perfect jet for our group's needs. Everything was on time and went smoothly. The communication was excellent, I always knew what was going on.
Virginia D.
Enjoyed flight; booking easy; would gladly recommend Stratos
Dan C.
couldn't get better than this, amazingly efficient and helpful
Angie Wessinger
The entire process was smooth with Stratos Jet and the communication from all team members was great!
Lisa B.
Kyle was attentive and excellent throughout our experience using Stratos Jets. He was prompt in getting estimates and selecting an appropriate aircraft through helping me understand how the process works right through the day of the flight as he helped walk me through where our plane, crew, and passengers were along the way. I would highly recommend Stratos Jets. They were prompt, thorough, precise, and went above and beyond from start to finish.
Tonio B
We recently flew on an International flight to the Bahamas with Stratos and the whole experience was top notch. From the flight support & customer service to the pilots and overall flight experience, our trip through Stratos was absolutely seamless. We highly recommend them!
Susan C.
Everything was perfect. Kyle was extremely helpful. Answered all questions quickly and was very professional without a “hard sell” style. Everyone I dealt with was perfect. The flight itself was fast, quiet, comfortable. The plane was very clean, and well maintained. Both crew were helpful and pleasant. It is very likely that we will travel like this again and Stratos will be our provider. Thanks again. Susan
Peter G.
My representative Simon did a really good job explaining my options and arranging our charter. Disappointed our charter Was 30 minutes late due to routine maintenance. Since it was routine, obviously it should have been scheduled to not interfere with our flight schedule. One of the big reason for the charter was to avoid sitting around a lounge in the Covid era. Due to the delay, that’s exactly what we did. Small issues, but water wasn’t working in lavatory, cabin temperature was a bit erratic, and air vent dripped water. Crew was courteous and flight was fine.
--------------------------
President and CEO
Rich P.
All was just fine
David A.
In every aspect of my travel experience my trip was perfect. My exchanges with Anthony we're great, the planes we're beautiful and on time
Matteo G.
The flight was excellent, 24 hours prior Sarah helped us with a departure window and the crew and FBO were really accommodating as we were running behind. Really nice Hawker 900XP nice pilots and smooth flight. Cant give enough praise to the Stratos process and ease.
Steve R.
Excellent service on very short notice! Since I was stranded at the Orlando Airport, Anthony got me out of bind of trying to get back home with impending work commitments. Good aircraft and crew....very smooth ride from Orlando to Jackson, MS. Stratos did a great job!
Dan F.
Everything great but itineraries always change last minute (tail #, terminal) which has caused problems.
Robbie Nelson
Kyle and the entire Stratos team's coordination and communication is top notch and we look forward to working with you all again!
Shari G.
As the assistant who actually booked the trip and made the plans for my employer and her family, I must say that the experience was a new one for me. That said, the unfamiliar process was made much simpler thanks to the knowledge, expertise and patience of my rep, Christina Nesbit. She was extremely informative and helped thru each step of the process, reassuring me that the passengers were getting the most appropriate plane for their needs. I will double check to be sure there isn't any additional feedback I am missing, but to date I was told that the flight was a pleasurable one and they were appreciative and impressed that the President came to greet them pre flight as well. Thank you, Shari
Jason T.
I called with pretty much an immediate need. With in two hours trip was covered. Great service
Curt C.
All aspects pf the trip were easy and very worthwhile!!
Ray E.
I would recommend Stratos Jet to friends, we plan to try the service again soon.
Valerie W.
Its always a pleasure to work with Mark and Stratos!
John U.
We enjoyed flying with Stratos jet perfect service big thank you to Glenn, very responsive very customer oriented
Al K.
Dear Joel We had an excellent flight, start to finish! Glad you told me how good that choice would be. Pilot quite impressively; flew at 40,000 feet all the way, zero turbulence. Best plane I have charted. Happy Thanksgiving to you and family, Al
Jory K.
The pilots were very kind and understanding. We had enough luggage capacity but the jet itself I thought was a little less luxurious than what I had imagined. All in all it was a good trip.
Angie M.
Garrett is fantastic to work with. He is kind, responsive and you can tell he really cares about his customers. I worked with a different company on our way to our destination because Garrett could not find a plane. The agent at that company did not compare favorably to Garrett. I would highly recommend Garrett.
Gary L.
Yes very
Leah L.
Top notch experience, pilot was amazing, plane was great, service was phenomenal. No complaints at all.
T. G.
Joel and his team at Stratos provided outstanding service during a time when air travel was challenging. In March 2020, Stratos was able to source an aircraft for my family with 24 hours notice. More importantly, when that aircraft arrived with a maintenance issue that occurred on landing, Joel and his team worked diligently to find us another aircraft within a few hours. He and his team went above an beyond to help us out. We highly recommend Stratos.
Phil W.
My wife received treatment for cancer in Tijuana. It wasn’t possible to bring her home on a commercial flight. I reached to several charter services and Kyle at Stratos was so helpful. He immediately responded to my request and answered all my questions. He stayed engaged with us through the entire trip. The next time I need to charter a plane I will only make call. Stratos!! Great experience!!! Phil
Judith P.
Everything was first class even though we not only left one of our bags on the plane but lost a wallet on the return trip (not on the plane), Matt Machokas was very helpful in assisting us in helping to resolve our problems. All pilots were great. Matt also arranged a flight for us because of a date issue I made with the return flight. He assisted in finding another plane to be sent so that we did not have to wait another day.
Carol C.
As far as I can tell the flight was great. My nephew, his wife and their dog flew from California to Guam for a move. The airport they flew from was changed the day prior to departure due to weather. The catering however didn't make it to the airport so they were on the plane for 15 hours with only the complimentary snacks and the crew shared some of their food with them. When you fly private you expect things to go smoothly...that's why you're willing to pay the extremely high price for. In my opinion there were opportunities missed to make it right. Since they had to refuel in Hawaii there was at least 6 hours to get some kind of catering for them when they landed in Hawaii. I realize that catering needs 24 hours notice but someone couldn't gone above and beyond to make things right and get them fresh fruit and veggie platter with a plain hot pizza or something to give them something other than snacks. I know if the CEO of Stratos was flying this catering issue would've been unacceptable.
Carol - Thank you for bringing this to my attention and you are certainly right. The ball was dropped. I have spoken with the private flight advisor regarding the matter and our day of flight process was not followed. Not having something ready in Hawaii during the fuel-stop is truly a missed opportunity. I am truly sorry for our misstep and the poor experience this must have been for your nephew and his family.
President and CEO
Jim Hensley
We appreciated the trip you allowed us to fly. Everything went well on the trip and your customer enjoyed the flight on our King Air.
Charles D.
For our far flung family, Stratos has been a consistently dependable, and cost conscious alternative to fractional and no-minimum jet programs. For us, safety is number one and cost is number two... Stratos has excelled in both areas. Their response to requests is always prompt and personal. It is a pleasure working with Stratos.