Stratos Charter Jets Reviews
Find out what customers of Stratos Jets have been saying about our charter flight service. If you’ve had a great experience chartering a private jet with Stratos, we would love to share your personal testimony and review with everyone!
Excellent
Overall rating ( 4.89 ) Based on 673 reviews from our trusted Jet Charter reviews
Our Review Policy
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
Anthony was a pleasure to work with..
I look forward to booking again..
CEO
Booking was great, Kyle is wonderful a asset to your company. However the pilots were not. They were not there on time never offered an apology or explained as to why. When questioned they were extremely RUDE. I was told that the Pilots went to eat lunch so they kept myself and family waiting over an hour past wheels up time. I arrived at 12:30 for a 1:00 flight they arrived at 1:30 for a 1:00 flight with BAD attitudes
A+
Great communication, easy to work with
Excellent customer service!
Stratos Jets provided excellent customer service! One of the most reliable private jet charters. Glenn was incredibly helpful and professional he made the booking process very easy and kept me updated with trip details daily. Highly recommend Stratos Jet Charters.
Excellent customer service!
Stratos Jets provided excellent customer service! One of the most reliable private jet charters. Glenn was incredibly helpful and professional he made the booking process very easy and kept me updated with trip details daily. Highly recommend Stratos Jet Charters.
Seamless
I got quotes from several companies. Glenn at Stratos was the only one who took a personal interest, understood our needs, and kept in regular contact. The jets selected were perfect and were competitively priced.
Great trip!
Anthony was great to work with and quickly provided all updates and changes for his client for us to communicate to our pilots and prepare the trip. We were glad for the opportunity to work with you all and look forward to helping with more trips in the near future!!
Excellent as always!
Steve and Stratos Jet haven’t once disappointed our family! The service is impeccable, communication is divine and we always feel safe flying with Stratos. Thank you all for constantly humoring me with all of my itinerary changes. I would highly recommend Stratos as well as Steve Stogner to anyone with high level travel needs!
Peaceful experience
Always a pleasure to work with Steve!
Amazing experience as always
The Team at Stratos arranged another great flight for our family. We had a great Lear 45 with a brand new interior! The pilots could not have been kinder and sweeter with our boys and the entire journey was totally seamless. If you are considering Charter you are missing out if you are not using Stratos- THE BEST SAFETY, SERVICE & PRICE value combination- period! Thank you Stratos Team again.
Flight from HPN to Ocean Reef
Glenn was great - very responsive. Would have given our experience 5 stars had the airport we intended to land (Ocean Reef) been secured when I paid the monies, instead of 3 days before our scheduled departure from HPN.
Good
Katie was great on very short notice. Here is were the 5th star was lost: No on board bathroom and I was not told about it. I specifically asked about quality of safety and maintenance by operator and got incorrect information initially; although there was no apparent problem .
As a flight coordinator for Air Trek, Inc. I found Joel very easy and pleasant to work with.
We actually flew the flight in one of our jets for Stratos Jets customer. Joel was great at providing us passenger information and returning the paper work in a timely fashion.
Exceptional in all regards (equipment options, pricing, booking, pre-flight communications, flight crew, cleanliness of aircraft, post-flight communications)
I have already recommended your firm to a friend and will continue to do so assuming, of course, my future travels with you remain consistent with my inaugural experience
Very on top of everything!
It’s always a pleasure working with Stratos jets! Your team always seems to be on top of everything. Thanks again for another smooth trip.
Awesome!
Great job Steve!
We love Stratos Jets
We only ever book with Stratos-- Joel and his team are so professional and helpful, even with last-minute travel needs. They are the best!
Moving with a large Labrador and a LOT of stuff
We just completed a move from California to Hawaii with our dog a lot of our stuff which we would need until our mean shipment of household goods arrives in 10 days. Randy was able to secure the perfect your craft for people pets and stuff. Pilots were great. Aircraft was comfortable and a great easy ride.
Thank you Glenn!
Glenn made my first experience with Stratos easy and enjoyable. He went above and beyond to make sure I was completely satisfied and had all the information needed. I appreciated the attention to detail and the follow-up. Thank you
An outstanding experience
I thought it was very well-organized and information flows were smooth. The broker worked with me to get an excellent option at an attractive pricing point. The flight was smooth and professional. An outstanding experience!