Stratos Charter Jets Reviews

Find out what customers of Stratos Jets have been saying about our charter flight service. If you’ve had a great experience chartering a private jet with Stratos, we would love to share your personal testimony and review with everyone!

Stratos Jet Charters, Inc.

Excellent

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Overall rating ( 4.89 ) Based on 673 reviews from our trusted Jet Charter reviews

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623
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Our Review Policy

Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.

Overall rating (4.89 out of 5) Based on 673 reviews from our trusted Jet Charter reviews
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ACCOUNTANT/EXEC ASST

DEPARTURE DATE 6/3/2018

KERRY HILL WENT ABOVE AND BEYOND TO HELP ME WITH THIS TRIP FOR MR. SOLLBERGER. SHE IS PATIENT AND KNOWLEDGABLE AND WAS MORE THAN HAPPY TO HELP SEE THAT MR <REDACTED> ARRIVED SAFELY ON THE GROUND AND AT HIS HOTEL . I CANNOT SAY ENOUGH ABOUT KERRY'S EXCELLENCE. THE FLIGHT AND CREW WERE EXCELLENT AS WELL.

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Captiva Trip

DEPARTURE DATE 5/30/2018

Joel, I hope this email find you well. I just wanted to reach out to thank you for the charter service you arranged for us last weekend. It was truly a pleasure to fly with Stratos and we will most certainly book with your charter service again. Thanks again for all of your help this week. It made the trip a breeze! Warm Regards, Matt, Scottie & Harper

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/Flight

Dr and Mrs. J <redacted> were delighted with the recent trip, thank you!

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Falcon 50 flight

Hi All -
I want to give you a stellar report on the plane, crew and service.  The pilots were attentive, friendly, familiar with the aircraft and enthusiastic.
The plane was in good shape, although the back right front facing seat has a little problem locking.  That was not a big deal, and it was the only squawk we could find.
The food service was also excellent.
The price could not be beat.  Kelley and I are looking at dates to do it again if we can get the same price.  I feel the value exceeded the cost.
Thank you all for what you all contributed to this being as fantastic as it was.  I appreciate the concerns that you voiced to me prior to the charter, but am happy to report that the company seems to be running smoothly with reliable aircraft.  I am a picky man, and was thoroughly satisfied and happy about everything involved.
Thank you again, and we look forward to working with you in the future.

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Wonderful to Work With!!!

OPERATOR

I work on the operator side of this business. Joel and his team (Christina, Simon, Kerry, and more) are all incredibly wonderful to work with. They are always responsive in a timely manner and deliver accurate information consistently. They bring a very positive attitude and outlook to this industry. Hopeful to book many more trips with them in the future.

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Great customer service!

DEPARTURE DATE 5/3/2018

Joel was extraordinary in helping me with options when a connecting flight was cancelled and I had to scramble to get to my destination on time. He was available late into the evening to help me and ultimately I made my appointment.

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Great Flight

DEPARTURE DATE 3/20/2018

Stratos arranged a private jet to Toronto for me last minute. Everything went well and the Challenger 300 was very nice. Thank you

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Great all around experience

DEPARTURE DATE 4/27/2018

I travel regularly for business and have booked charter flights through a number of different private jet companies. At the beginning of the year, I was referred to Joel at Stratos. Since then, I have booked a number of flights through Stratos. His team does a great job ensuring we have a seamless travel experience. I would definitely recommend Stratos to others.

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I arrived early. The plane was ready. We left early & arrived early.

DEPARTURE DATE 4/29/2018

My family has flown with you dozens of times. Everything, from booking, to the flights, to the follow-up shows that you care about your customers. I would definitely recommend Stratos & have already done so.

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Everything went well

DEPARTURE DATE 4/29/2018

Yes i will recommend it

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Very efficient and professional

DEPARTURE DATE 4/28/2018

Yes very

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Success!

OPERATOR

Stratos was so easy to work with. Kerri was so understanding of a couple itinerary changes we had to make to ensure a safe, smooth flight. As our charter ops director, I sincerely appreciate when our customers realize that our decisions are in their best interest. Though not always ideal, we always provide our best option given uncontrollable variables such as weather, winds, etc. Thank you so much for doing such an awesome job. Any feedback you have would be greatly appreciated in return!

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Outstanding operation

DEPARTURE DATE 3/31/2018

Everything worked out great. Working with Stratos was seamless. When the Trump TFR foiled our plans on both the outbound and inbound legs, Stratos was proactive in finding the best solution for us and minimized the disruption to the timing of our itinerary while also remaining flexible to our schedule as well. Joel could not have been easier to work with, finding us the best options at the best prices.

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Operator feedback

OPERATOR

It is always a pleasure working with the Stratos Jets team. Communication is always prompt and neatly organized. Thank you for your business. We look forward to our next trip together.

Regards, Kelly Ferrese Executive Airlink, Inc,

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Do not look anywhere else

DEPARTURE DATE 3/31/2018

Competitive pricing and unbelievable customer service, from inquiry to post flight. They make it happen and make it easy. I will not competitive shop again because I have found the best price and service with Stratos.

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Fabulous

DEPARTURE DATE 3/31/2018

We were so very pleased with the planning, follow up and service. Do not waste your time or money looking anywhere else.

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How do I best applaud your Fabulous service?

DEPARTURE DATE 3/31/2018

Loved everything about our flight, thanks to the unbelievable service from Kerry and Sarah.  We were so very pleased with the planning, follow up and service. Do not waste your time or money looking anywhere else. Kerry is a super rock star of customer service. Wow!

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Amazing flight!

DEPARTURE DATE 3/26/2018

As always, Joel and his team made this a seamless trip. We enjoyed every moment from booking to take off and landing and everything in between. Thank you!

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Seamless

DEPARTURE DATE 3/24/2018

We were very pleased with every aspect of our Stratos experience. Booking, follow-up, communication, and of course the flight itself.

starstarstarstarstar 5 1 5

Always easy dealing with Joel and Stratos

DEPARTURE DATE 3/24/2018

Yes. Good. Good. Yes

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