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Stratos Charter Jets Reviews
Find out what customers of Stratos Jets have been saying about our charter flight service. If you’ve had a great experience chartering a private jet with Stratos, we would love to share your personal testimony and review with everyone!
Excellent
Overall rating ( 4.89 ) Based on 673 reviews from our trusted Jet Charter reviews
Our Review Policy
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
Jeff C.
01/18/2024
Great experience
We had a last minute need for supplemental lift, and were very pleased with the service provided. Glenn did a fantastic job arranging this flight on very short notice and kept me up to date with the details. I would not hesitate to use them again.
Buddy P.
01/18/2024
Anothony was on top of it... did a great job, very attentive and responsive.
already recommended to a friend.
Bruce M.
01/04/2024
Flight was fine but a hiccup.
The flight itself was fine. Glenn was in communication with me frequently but shortly before my flight the Tail Number changed to a new plane and I was not given a new itinerary with the correct arrival point. We flew into Modern Aviation but I expected to be a Hawthorne Aviation. My ride was at the wrong location and I had to adjust that myself after landing. She was livid at the lack of notification on the change. It wasn't a pleasant ride home.
Monika W.
01/04/2024
Exceptional Experience
Wonderful experience with a highly professional crew!
David A.
12/19/2023
Great Experience
I called my go to guy Anthony when another provider bailed the last second. He got me a plane ready to take off in two hours. Doesn't get any better than that!!
Curt C.
12/19/2023
Wonderful flight North for Xmas!
Great equipment, a competent/courteous crew and a smooth flight make for a terrific trip!!
Amy P.
12/15/2023
Always terrific!
Anthony is the best. It's always hectic trying to get the details right and he stays on top of it so I don't have to!
Laura Thomas
11/29/2023
Always professional!
Team, We have always enjoyed working with your professional staff. Requests and communication regarding trips are always timely. We hope that we can continue working together to provide a great experience.
Lynda K.
11/29/2023
Great Service
The folks at Stratos are among the most client oriented firms I work with. They are prompt, polite and always do their best to accommodate me and my guests. Keep it up!
Al K.
11/21/2023
Our Flight
Dear Joel We had an excellent flight, start to finish! Glad you told me how good that choice would be. Pilot quite impressively; flew at 40,000 feet all the way, zero turbulence. Best plane I have charted. Happy Thanksgiving to you and family, Al
Marcus Tmur
11/14/2023
Great
I like the live itinerary feature
Sage L.
11/06/2023
Amazing Flight
Once again the whole experience was great from start to finish. I felt well taken care of.
John L.
11/01/2023
Hiccup because delayed positioning the plane to YYZ to morning.
Probably to save on hotels for crew (Wisconsin would be cheaper than Toronto). Weather did not cooperate so cost us half an hour. Not the end of the world, but still an annoyance that could have been avoided.
Laura E.
10/24/2023
Not a passenger but communication was exceptional
Although I was not a traveler for this trip, I organized the flight and was the point of contact. The communication and details from our agent made this first time use of Stratos Jet Charters very pleasant. I was able to reach out directly to Steve and he was very patient and helpful with all the questions I had from booking to payment. The memorable moment was with a delay in the departure. Steve sent emails to all but also made a phone call to be sure I was aware. This was so appreciated so I could reach out immediately to the travelers. THANK YOU STEVE AND STRATOS JET CHARTERS.
Gerald B.
10/24/2023
Awesome Experience. Anthony and his team did a great job for us.
Cannot recommend Stratos strongly enough. Our pilots were superb. They dropped us into 07FA onto a wet runway that a lot of pilots would have diverted for but the new grooved runway and pilot skill had us safely on the ground and taxiing after using way less than half the runway. The Citation Sovereign was in tip top condition. We will definitely use Stratos again.
Keith G.
10/24/2023
Another perfect flight
Everything was as expected.
Chris C.
10/24/2023
Great experience
Danny was great to work with. Answered all my questions and made sure the process was smooth and experience was great.
Sage L.
09/04/2023
Great experience
Once again the whole experience was great. I was informed every step of the way. There were concerns from a big storm that was coming in. The Stratos team went above and beyond to make sure everything went as smoothly as possible and got me home safe. Anthony Angelini is the best.
Susan C.
09/04/2023
The Only Way To Go!
We thoroughly enjoyed or experience. The pilot was very experienced and had a great personality as well. Equipment was in great shape. I have to admit, flying with Stratos taking care of the details is the only way to go! Thanks, Joel and the whole trip team.
Chris K.
08/01/2023
Terrific Customer Service
I spent 5 hours waiting for my Delta flight at the Nantucket airport Sunday afternoon. They ended up canceling my flight at 6:30pm. The Delta agent informed me that the earliest flight I could get would be sometime on Tuesday. I had a dinner Monday night and an extremely important meeting on Tuesday in Indianapolis. I could not miss either the dinner or the meeting. I texted Anthony at 6:30pm on Sunday night asking if he could help me get to Indy by 5pm the next day. He and his team went into action and we secured a flight at a decent price that night. Everything went well and I was able to make my dinner and meeting.
