Attending the Cannes Festival is by invite only, so it truly is an exclusive collection of the world’s best talent from the film industry. This edition will be no different as actors, directors, producers and other professionals arrive on charter flights to Cannes to celebrate the next wave of must-see films on the shores of the French Riviera.
Founded in 1946, the Cannes Festival is considered the most prestigious film festival in the world, and is held annually at the Palais des Festivals et des Congrès. It features a number of juried competitions, with awards in the following categories:
Golden Palm for Best Film (Palme d’Or)
Grand Prize of the Festival
Jury Prize
Best Short Film
Best Actress
Best Actor
Best Director
The official selection of films for Cannes is announced on the festival website, usually around mid-April. The festival previews new films of all genres, including documentaries, from around the world. In particular, it has become an important event for promoting European-made films to a worldwide market.
Whether you’re booking charter planes because you’ve been selected to attend the event, or you’re travelling there to soak up the star-studded atmosphere (and the sunshine) and catch free public screenings by the beach every night, it’s an enthralling time of year to visit this part of the world.
Life on the French Riviera is all about style and comfort. By booking charter flights to Cannes with Stratos, you get the same experience while flying at 40,000 feet.
Recommended private jets for your charter flight to Louisville
Headed to the Cannes International Film Festival? Ensure your private jet matches the luxury of your experience with a flight on an aircraft operated by the best air carriers in the business.
Cannes-Mandelieu (LFMD) is the major gateway for private jet charter services flying into Cannes and the French Riviera area. Located west of the city, the airport has a dedicated private jet terminal for convenience and discretion.
If you really want to elevate your luxury French excursion, be sure to talk to our Trip Support Team about ground services in Cannes. Whether you want to have a car, or limo, and driver waiting for you upon your arrival or a stylish rented convertible ready for a memorable drive along the Cote d’Azur, we’re here to help.
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
4.5/5(22)
4.7/5(25)
4.8/5(568)
4.8/5
566 Reviews
4.7/5
25 Reviews
4.5/5
22 Reviews
5/5
4 Reviews
Overall rating (4.89 out of 5) Based on 673 reviews from our trusted Jet Charter reviews
Joe F.
51505/28/2024
Yes, Joel is the best guy you could ever hope to charter with!!
C. Mason
51502/17/2018
Two thumbs up!
Laura Thomas
51511/29/2023
Team,
We have always enjoyed working with your professional staff. Requests and communication regarding trips are always timely. We hope that we can continue working together to provide a great experience.
James H.
51504/13/2023
Zak did a great job of meeting our needs and making it easy to respond to any issues. Would definitely recommend.
Elisha K.
51511/22/2019
Thanks for all your updates. I could get used to this.
Terry D.
51508/10/2020
I wanted to thank you for making the arrangements for my trip up north on 7/29/20 & the return flight yesterday with Tyler et all to Orlando. Everyone was very polite, timely, and helpful and we felt completely safe & comfortable traveling with Stratos Jet Charters.
Wishing you well & grateful for a wonderful alternative for traveling.
Avanidhar S.
51507/14/2020
Steve H.
51509/17/2021
Other than car rental issue it was great.
Robert G.
51506/12/2017
Everything went perfect. great job.
Yes I would recommend your company to my friends.
Dan F.
51501/01/2022
Great customer service!
Curt C.
51501/01/2022
Other than the expected 12/26 ATC "hold" , we enjoyed another perfect flight!; great crew, great equipment and a most pleasant ride!!
T. G.
51503/24/2020
Joel and his team at Stratos provided outstanding service during a time when air travel was challenging. In March 2020, Stratos was able to source an aircraft for my family with 24 hours notice. More importantly, when that aircraft arrived with a maintenance issue that occurred on landing, Joel and his team worked diligently to find us another aircraft within a few hours. He and his team went above an beyond to help us out. We highly recommend Stratos.
John L.
51504/20/2023
This trip was to return home from our 5.5 month winter sojourn in Florida.
We had planned everything around this return date. Our cars had been shipped home that day. We had run down all the food.
The cancellation occurred when we were out for dinner the night before the planned trip. We therefore did not find out about it until about 10pm.
Anthony did a good job of helping with the recovery over the next hour. He responded instantly to almost every email.
Unfortunately, because everything for ourselves and our fellow passengers had been planned around leaving on that particular day, we were very limited in our selection of recovery flights. As a result we paid an extra $7k+.
Once that was settled and I had figured out how to get the extra money to you quickly enough, things went smoothly.
When the flight was first booked (months ago) I had expressed some discomfort with the fact that the plane operator was so small and seemed to be focused on another business model. Anthony said that he had great experience with them and their reliability. It was unfortunate that my concerns turned out to be correct.
As things have turned out, it now seems to me that I should be booking my flights right at the last minute, not rely on leaving on a certain date and, perhaps, even trying to catch an empty leg.
Søren Bisgaard
51501/06/2018
As the operator, this client showed great brokerskills. Precise emails and everything was provided shortly after requested. Would love to work with StratosJets again soon.
Renee W.
51503/23/2020
Glenn was excellent to work with. I spoke with several charter companies before choosing Stratos. Glenn is the reason I chose Stratos Jet to bring my elderly parents home during the initial break of the COVID-19. He was professional, knowledgeable and on top of every detail. This was our first experience with a charter flight and Glenn explained the entire process from start to finish which helped me keep my anxiety in check. My parents flew from Florida to Ohio without any issues. They said the aircraft crew were professional and confident and made them feel safe. The plane was basic, cabin was small so it was a little challenging for older people with limited mobility. My parents are short, 5'4 and 5'1 and both had to duck down to get on and off the plane and while inside the cabin. That being said, we were given the option of a more luxurious cabin but chose not to spend the extra money. Stratos took care of getting my elderly parents home quickly, safely and allowed us to minimize the risks of commercial flying at this time.
Lisa K.
51505/28/2024
Glenn was fantastic! We had a tragic family emergency, needing to get from a town with no nonstop commercial flights to home immediately, and Stratos Jets and Glenn were able to get a plane ready within 3 hours. He was in touch throughout the entire process, and everything went seamlessly. Highly recommend!!
Deb Higgins
51501/01/2022
Hi! All was well except for when we are relaying delays, service issue etc several different people will respond at the company with different questions or concerns. Having one, main point of contact for each trip would be helpful so we don't get calls or emails from several different people within the company. Besides that we love you guys and the booking process is always easy. Deb
John S.
51501/02/2021
All items of booking, plane flight, pilots and limo pick up were great Anthony was the best to deal with; lots of communication in every part of process. Will be returning with you in May. Would also recommend to friends and colleagues
Kevin S.
51508/20/2017
Joel was all over booking our Jet and catering to our every need. He was easy to reach at all times and made arrangements that you would normally have to ask for, just as part of his routine business. He runs Stratos with elite service and I will be a life long customer!
Matteo G.
51503/01/2019
The flight was excellent, 24 hours prior Sarah helped us with a departure window and the crew and FBO were really accommodating as we were running behind. Really nice Hawker 900XP nice pilots and smooth flight. Cant give enough praise to the Stratos process and ease.
Matteo G.
51506/20/2017
From pre-trip planning to updates via text message on your way to the airport, Stratos had us covered. We made our way from Emirates @ JFK and the FOB transfer was easy. Joel had already updated Julie (my assistant) before we landed that there were long delays out of JFK due to weather. The transfer to FBO was easy and they were expecting us. The plane was comfortable and modern and the crew could not have been kinder. Thank you guys as always for a great trip. Flight was great and the crew took us right past the storms and my one year old son slept the whole trip; a much needed reprieve for my wife and I.
Rick H.
51507/22/2021
As a repeat customer of Stratos we have always been treated with care and understanding of the circumstances surrounding our travel needs. When Joel was unavailable Zach jumped right in without missing a beat.
Bryan W.
51501/01/2022
From beginning to end the process was easy and seamless. While we were flying on an older mid-size jet, the interior had been recently updated and was really nice. We will definitely use Stratos again.
Matteo G.
51503/31/2019
As always great coordination. I was not on the flight but rather my family and Stratos arranged everything. Even with a winter storm, my wife being delayed, De-icing and two sick kids on-board, Stratos updated me while I was over seas and I knew everything was handled without any issues. The pilots we super kind and accommodating and it made for a wonderful trip. All ground transport, catering and logistics went flawlessly and the Stratos team even arranged my ground transport meeting them from a commercial flight. I cant say enough about the team and their personal pride and care for my family. Thank you again!
Christian Hoza
51506/15/2023
Stratos is always a pleasure to work with! Only comment is sometimes the way you send emails is something the manage. Seems like we get a bunch of separate emails for the same trip. Could be the system! Not a biggie.
Thank you for allowing us the opportunity to assist you!
Guy D.
51507/12/2013
We had quite a number of issues booking this trip, which resulted in add'l work and follow up for me. As broker these issues should have been handled / caught prior to making a proposal. I believe I had to sign 4 different revised quote sheets for this trip! Also the final signed sheet stated we would land in LFMD on the return leg. Hence we booked transportation for pick up at LFMD. However flight landed in LFMN. This caused add'l stress and expense for no reason. I have only now seen that the last itinerary link showed an arrival at LFMN - but I never opened this one since all previous ones, including the contract reconfirmation showed LFMD.
As for the aircraft itself: it was one of the oldest ones I have ever flown. The door / separation to the toilet / luggage area was broken (not the lock but the entire frame!) and the toilet was not accessible due to a lot of "stuff" (amenities, water bottles, etc.) being thrown in / stored in the area. Overall cleanliness was not superb either.
Finally, the catering we requested was not available / not complete. Breakfast (eggwhite and sausage!!) was cold and wet and the fruitplatter had molded grapes; no ice bucket, nor champagne glasses were present. On the return leg, fruitplatter was nice but again no ice bucket nor champagne glasses were present. As a matter of fact, the soft drink container was not even replenished w new ice!!
So overall - yes, we flew from A to B but the service experience was disappointing.
Terry G.
51503/26/2021
Katie was great on very short notice. Here is were the 5th star was lost: No on board bathroom and I was not told about it. I specifically asked about quality of safety and maintenance by operator and got incorrect information initially; although there was no apparent problem .
Paula D.
51512/30/2020
I have not arranged or travelled by private jet except to Lanai in Hawaii. My husband and i usually fly first or business so to ensure a good service and safety i contacted 4 brokers to ask for quotes, Randy Schuette provided more than a quote, he explained the whole process and his reassuring knowledge and attention to detail was the reason i used Stratos. The trip advisory team were then very informative, and responsive. The plane was beautiful and the pilots were very friendly. I would definitely recommend Stratos and look forward to using your services again.
Teresa M.
51504/29/2024
Everything went off smoothly and everyone I worked with at Stratos was very patient and helpful. Our small group felt very special! What a treat and yes I’d recommend Stratos to anyone.
Steve R.
51504/09/2024
All went well on the flight. Great pilot crew both ways.
Randy A.
51505/23/2014
Nothing. Meagan Brower was outstanding! She was very informative and kept me updated on every aspect of the trip
David R.
51503/20/2014
We had a great experience. Our normal broker is equally as professional and good. So we would be happy to try you again as we would our previous broker.
Brian C.
51512/21/2021
We had a large family gathering in Santa Barbara to which Frank with Stratos was able to arrange the flight. The plane and pilots were fantastic as was the service leading up to and throughout. I would recommend them to anyone that needs private travel arrangements.
Guy S.
51504/14/2014
we are pleased with the pricing and servicing we are getting
Oliver R.
51507/09/2021
Always a joy
Nicole M.
51512/17/2018
I could not ask for more, I love using Stratos and will never use anyone else!
Dean S.
51507/26/2024
Daniel was great. He arranged a charter flight at nearly midnight and was able to get my AOG part (in less than 12 hours from request) delivered to the plane. We fight fires with planes so thank you for helping us get back to scooping/dropping water quickly.
Susan R. C.
51511/26/2024
Wonderful pilots, clean airplane, smooth flight… what’s not to love?
Kim Krum
51502/23/2018
Thank you for making our jobs easier! Great passengers and your team is always a pleasure to work with!
Kind regards,
Kim Krum
Kim Krum
51506/29/2018
As always, your staff is a pleasure to work with, and are very good with their communication, etc. I (of course) wish we didn't have the snafu with your client cutting the trip short, only to change his mind - costing us an additional 3 hours of flight time (approx. $10,000) - since we cancelled a trip with another operator to accommodate his request to leave early. I think there should have been a consideration for a 2 hour cancellation fee or something there. We understand that this wasn't Stratos Jets' doing - but I believe your client should have been penalized in some way as he was informed we had another trip and he told us to cancel it to accommodate him. This was very disappointing (and financially detrimental) for us, especially as we had lowered the cost of the trip (in addition to removing all minimums) prior to booking. The only way it made sense for us to do that was to fly while sitting transient.
Randall H.
51507/09/2021
Superb service.
Beverly B.
51511/26/2016
We prefer to finalize our itinerary, plane and crew at least a week in advance. We did not get things completely final until the day of the actual flight. Secondly, we prefer to pay post-flight rather than pre-flight. You were able to make an exception in our case which was appreciated. Lastly, the quality of the catering service from STT was atrocious. It was inedible.
Robert W.
51511/08/2018
Excellent communication with Glenn. I would definitely recommend Stratos. Our aircraft was a newer model and very clean. Crew provided a nice experience.
Robert A.
51505/20/2021
Yes, Excellent, Excellent, Yes
Monika W.
51501/04/2024
Wonderful experience with a highly professional crew!
Sage L.
51507/31/2023
Anthony is amazing. He goes above and beyond every time anyone in my family has booked a flight through Stratos. He makes sure all of our needs are met and walks us through every step. After flight is booked he checks on us every step of the way to our destination and back.
Chip L.
51507/31/2023
Glenn and Stratos do a great job finding the right aircraft and keeping us up to date.
Katherine C.
51504/13/2017
I would like to be able to track aircraft on internet.
Debbie D.
51506/29/2023
Came through for me in the clutch! Sanity saving charter ;-)
James B.
51504/13/2022
Our company attempted for 2 days to secure a private jet for our business trip out of Tucson, AZ to Ban Nuys, CA. Then I contacted Stratos Jet. Within hours Stratos Jet accomplished what all the other private jet charters failed to do. We will now always start with Stratos Jets before wasting time with their competitors. Stratos Jet went ABOVE & BEYOND in their customer service & professionalism. And that 1st class treatment of service continued thru all phases of our business trip from start to return.
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call right now and we can get you on your way to the destination of your choice! Talk to one of our air chater argents now by calling (888) 593-9066 or by emailing [email protected]
How do I choose the right aircraft for my mission?
As charter brokers, we do more than simply book your charter flight. At Stratos Jets, our air charter associates are highly trained personnel capable of matching our clients with the appropriate aircraft for their travel needs. Once we determine how many passengers you’re travelling with and how far you’re flying, we can determine which category of aircraft you require. There are many options available. The most common aircrafts hired for private charters include:
Cessna’s Citation X
Gulfstream’s G650
Bombardier’s Global line
After that, we can help you narrow down the selection of recommended aircraft based on budget, desired cabin amenities, airport requirements, luggage capacity, as well as aircraft age and performance capabilities.
Staying Safe in the Skies
At Stratos Jets, air charter safety is our number one concern. One of our key policies is to increase consumer education. This ensures our clients are able to make informed decisions. We also work with our aircraft providers to ensure their safety training programs meet and even exceed our air charter safety requirements. To make this happen, Stratos Jets is an ARGUS Certified Broker. This means that our brokerage firm is:
Committed to the best industry practices
Adhering to all applicable safety regulations
Maintaining the appropriate insurance coverage required
Are there additional costs per private jet rental passenger?
There are no additional costs per passenger. At Stratos Jet Charters, we base our private jet rental prices per hour, not per guest.
The Stratos Pricing Estimator
If you would like to estimate the cost of a private jet charter, use our Stratos pricing estimator page. It lists the most common estimates based on destination and aircraft type. And you can always enter customized data to get an estimate for a specific destination.
Additional Concierge Charges
We do charge for some of our additional concierge services, such as in-flight catering and entertainment, hotel bookings and ground transportation. We know our clients’ time is precious, so we offer the value and convenience of “one-stop-shopping” through our Trip Support team. When you book a flight with Stratos Jet Charters, we can take care of all the logistics, including booking hotels, meeting spaces, limousines and tickets to special events. That way you can relax, and enjoy your trip.
Empty Leg Charters
Also, since we charge per hour, not per passenger, there are travel bargains to be found with our Empty Leg Flights. Many of our private jet rental flights are one-way, and then we need to move the aircraft to a new destination. To reduce the costs of flying an empty aircraft, we offer discounts to travelers with flexible itineraries. Clever passengers will sometimes split the cost with their fellow travelers, thereby reducing the cost for everyone on the flight.
Can I make last-minute changes to my itinerary?
If your plans need to change, we will do everything in our power to accommodate the changes. One of the benefits of hiring Stratos Jet Charters is that we have much more flexibility than commercial airlines and can provide many more air charter services.
We have two teams that can help you. Here is a brief description of each:
Charter Sales Agents
This is the initial contact team. They evaluate your travel needs to identify the appropriate aircraft type for your travel plan. Pricing is determined by aircraft availability, its position related to the intended departure location and the position of where the aircraft needs to be after performing the customer’s flight.
Trip Support Team
Once the aircraft has been selected, Trip Support works with the customer, the air carrier and all concierge service providers to organize all of the travel details. Trip Support is responsible for coordinating:
Departure time
Departure and arrival at the Fixed Base departure location
Ensuring assigned crew members meet Stratos experience requirements
Making sure the insurance is current and everyone is protected
Coordinating all concierge services
In reference to last-minute itinerary changes, any changes would go through the Trip Support Team.
Our customers often have demanding flight itineraries that can change quickly. They’ve come to appreciate knowing there’s an entire team of people focused on organizing all the details of their trip. Stratos Jet Charters wants to provide our clients with consistently outstanding air charter service and an impeccable safety record.
Are you ready to book your Can I make last-minute changes to my itinerary? charter flight yet?
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call now and we'll get you on your way to your destination!
Joe F.
Yes, Joel is the best guy you could ever hope to charter with!!
C. Mason
Two thumbs up!
Laura Thomas
Team, We have always enjoyed working with your professional staff. Requests and communication regarding trips are always timely. We hope that we can continue working together to provide a great experience.
James H.
Zak did a great job of meeting our needs and making it easy to respond to any issues. Would definitely recommend.
Elisha K.
Thanks for all your updates. I could get used to this.
Terry D.
I wanted to thank you for making the arrangements for my trip up north on 7/29/20 & the return flight yesterday with Tyler et all to Orlando. Everyone was very polite, timely, and helpful and we felt completely safe & comfortable traveling with Stratos Jet Charters.
Wishing you well & grateful for a wonderful alternative for traveling.
Avanidhar S.
Steve H.
Other than car rental issue it was great.
Robert G.
Everything went perfect. great job. Yes I would recommend your company to my friends.
Dan F.
Great customer service!
Curt C.
Other than the expected 12/26 ATC "hold" , we enjoyed another perfect flight!; great crew, great equipment and a most pleasant ride!!
T. G.
Joel and his team at Stratos provided outstanding service during a time when air travel was challenging. In March 2020, Stratos was able to source an aircraft for my family with 24 hours notice. More importantly, when that aircraft arrived with a maintenance issue that occurred on landing, Joel and his team worked diligently to find us another aircraft within a few hours. He and his team went above an beyond to help us out. We highly recommend Stratos.
John L.
This trip was to return home from our 5.5 month winter sojourn in Florida. We had planned everything around this return date. Our cars had been shipped home that day. We had run down all the food. The cancellation occurred when we were out for dinner the night before the planned trip. We therefore did not find out about it until about 10pm. Anthony did a good job of helping with the recovery over the next hour. He responded instantly to almost every email. Unfortunately, because everything for ourselves and our fellow passengers had been planned around leaving on that particular day, we were very limited in our selection of recovery flights. As a result we paid an extra $7k+. Once that was settled and I had figured out how to get the extra money to you quickly enough, things went smoothly. When the flight was first booked (months ago) I had expressed some discomfort with the fact that the plane operator was so small and seemed to be focused on another business model. Anthony said that he had great experience with them and their reliability. It was unfortunate that my concerns turned out to be correct. As things have turned out, it now seems to me that I should be booking my flights right at the last minute, not rely on leaving on a certain date and, perhaps, even trying to catch an empty leg.
Søren Bisgaard
As the operator, this client showed great brokerskills. Precise emails and everything was provided shortly after requested. Would love to work with StratosJets again soon.
Renee W.
Glenn was excellent to work with. I spoke with several charter companies before choosing Stratos. Glenn is the reason I chose Stratos Jet to bring my elderly parents home during the initial break of the COVID-19. He was professional, knowledgeable and on top of every detail. This was our first experience with a charter flight and Glenn explained the entire process from start to finish which helped me keep my anxiety in check. My parents flew from Florida to Ohio without any issues. They said the aircraft crew were professional and confident and made them feel safe. The plane was basic, cabin was small so it was a little challenging for older people with limited mobility. My parents are short, 5'4 and 5'1 and both had to duck down to get on and off the plane and while inside the cabin. That being said, we were given the option of a more luxurious cabin but chose not to spend the extra money. Stratos took care of getting my elderly parents home quickly, safely and allowed us to minimize the risks of commercial flying at this time.
Lisa K.
Glenn was fantastic! We had a tragic family emergency, needing to get from a town with no nonstop commercial flights to home immediately, and Stratos Jets and Glenn were able to get a plane ready within 3 hours. He was in touch throughout the entire process, and everything went seamlessly. Highly recommend!!
Deb Higgins
Hi! All was well except for when we are relaying delays, service issue etc several different people will respond at the company with different questions or concerns. Having one, main point of contact for each trip would be helpful so we don't get calls or emails from several different people within the company. Besides that we love you guys and the booking process is always easy. Deb
John S.
All items of booking, plane flight, pilots and limo pick up were great Anthony was the best to deal with; lots of communication in every part of process. Will be returning with you in May. Would also recommend to friends and colleagues
Kevin S.
Joel was all over booking our Jet and catering to our every need. He was easy to reach at all times and made arrangements that you would normally have to ask for, just as part of his routine business. He runs Stratos with elite service and I will be a life long customer!
Matteo G.
The flight was excellent, 24 hours prior Sarah helped us with a departure window and the crew and FBO were really accommodating as we were running behind. Really nice Hawker 900XP nice pilots and smooth flight. Cant give enough praise to the Stratos process and ease.
Matteo G.
From pre-trip planning to updates via text message on your way to the airport, Stratos had us covered. We made our way from Emirates @ JFK and the FOB transfer was easy. Joel had already updated Julie (my assistant) before we landed that there were long delays out of JFK due to weather. The transfer to FBO was easy and they were expecting us. The plane was comfortable and modern and the crew could not have been kinder. Thank you guys as always for a great trip. Flight was great and the crew took us right past the storms and my one year old son slept the whole trip; a much needed reprieve for my wife and I.
Rick H.
As a repeat customer of Stratos we have always been treated with care and understanding of the circumstances surrounding our travel needs. When Joel was unavailable Zach jumped right in without missing a beat.
Bryan W.
From beginning to end the process was easy and seamless. While we were flying on an older mid-size jet, the interior had been recently updated and was really nice. We will definitely use Stratos again.
Matteo G.
As always great coordination. I was not on the flight but rather my family and Stratos arranged everything. Even with a winter storm, my wife being delayed, De-icing and two sick kids on-board, Stratos updated me while I was over seas and I knew everything was handled without any issues. The pilots we super kind and accommodating and it made for a wonderful trip. All ground transport, catering and logistics went flawlessly and the Stratos team even arranged my ground transport meeting them from a commercial flight. I cant say enough about the team and their personal pride and care for my family. Thank you again!
Christian Hoza
Stratos is always a pleasure to work with! Only comment is sometimes the way you send emails is something the manage. Seems like we get a bunch of separate emails for the same trip. Could be the system! Not a biggie. Thank you for allowing us the opportunity to assist you!
Guy D.
We had quite a number of issues booking this trip, which resulted in add'l work and follow up for me. As broker these issues should have been handled / caught prior to making a proposal. I believe I had to sign 4 different revised quote sheets for this trip! Also the final signed sheet stated we would land in LFMD on the return leg. Hence we booked transportation for pick up at LFMD. However flight landed in LFMN. This caused add'l stress and expense for no reason. I have only now seen that the last itinerary link showed an arrival at LFMN - but I never opened this one since all previous ones, including the contract reconfirmation showed LFMD. As for the aircraft itself: it was one of the oldest ones I have ever flown. The door / separation to the toilet / luggage area was broken (not the lock but the entire frame!) and the toilet was not accessible due to a lot of "stuff" (amenities, water bottles, etc.) being thrown in / stored in the area. Overall cleanliness was not superb either. Finally, the catering we requested was not available / not complete. Breakfast (eggwhite and sausage!!) was cold and wet and the fruitplatter had molded grapes; no ice bucket, nor champagne glasses were present. On the return leg, fruitplatter was nice but again no ice bucket nor champagne glasses were present. As a matter of fact, the soft drink container was not even replenished w new ice!! So overall - yes, we flew from A to B but the service experience was disappointing.
Terry G.
Katie was great on very short notice. Here is were the 5th star was lost: No on board bathroom and I was not told about it. I specifically asked about quality of safety and maintenance by operator and got incorrect information initially; although there was no apparent problem .
Paula D.
I have not arranged or travelled by private jet except to Lanai in Hawaii. My husband and i usually fly first or business so to ensure a good service and safety i contacted 4 brokers to ask for quotes, Randy Schuette provided more than a quote, he explained the whole process and his reassuring knowledge and attention to detail was the reason i used Stratos. The trip advisory team were then very informative, and responsive. The plane was beautiful and the pilots were very friendly. I would definitely recommend Stratos and look forward to using your services again.
Teresa M.
Everything went off smoothly and everyone I worked with at Stratos was very patient and helpful. Our small group felt very special! What a treat and yes I’d recommend Stratos to anyone.
Steve R.
All went well on the flight. Great pilot crew both ways.
Randy A.
Nothing. Meagan Brower was outstanding! She was very informative and kept me updated on every aspect of the trip
David R.
We had a great experience. Our normal broker is equally as professional and good. So we would be happy to try you again as we would our previous broker.
Brian C.
We had a large family gathering in Santa Barbara to which Frank with Stratos was able to arrange the flight. The plane and pilots were fantastic as was the service leading up to and throughout. I would recommend them to anyone that needs private travel arrangements.
Guy S.
we are pleased with the pricing and servicing we are getting
Oliver R.
Always a joy
Nicole M.
I could not ask for more, I love using Stratos and will never use anyone else!
Dean S.
Daniel was great. He arranged a charter flight at nearly midnight and was able to get my AOG part (in less than 12 hours from request) delivered to the plane. We fight fires with planes so thank you for helping us get back to scooping/dropping water quickly.
Susan R. C.
Wonderful pilots, clean airplane, smooth flight… what’s not to love?
Kim Krum
Thank you for making our jobs easier! Great passengers and your team is always a pleasure to work with! Kind regards, Kim Krum
Kim Krum
As always, your staff is a pleasure to work with, and are very good with their communication, etc. I (of course) wish we didn't have the snafu with your client cutting the trip short, only to change his mind - costing us an additional 3 hours of flight time (approx. $10,000) - since we cancelled a trip with another operator to accommodate his request to leave early. I think there should have been a consideration for a 2 hour cancellation fee or something there. We understand that this wasn't Stratos Jets' doing - but I believe your client should have been penalized in some way as he was informed we had another trip and he told us to cancel it to accommodate him. This was very disappointing (and financially detrimental) for us, especially as we had lowered the cost of the trip (in addition to removing all minimums) prior to booking. The only way it made sense for us to do that was to fly while sitting transient.
Randall H.
Superb service.
Beverly B.
We prefer to finalize our itinerary, plane and crew at least a week in advance. We did not get things completely final until the day of the actual flight. Secondly, we prefer to pay post-flight rather than pre-flight. You were able to make an exception in our case which was appreciated. Lastly, the quality of the catering service from STT was atrocious. It was inedible.
Robert W.
Excellent communication with Glenn. I would definitely recommend Stratos. Our aircraft was a newer model and very clean. Crew provided a nice experience.
Robert A.
Yes, Excellent, Excellent, Yes
Monika W.
Wonderful experience with a highly professional crew!
Sage L.
Anthony is amazing. He goes above and beyond every time anyone in my family has booked a flight through Stratos. He makes sure all of our needs are met and walks us through every step. After flight is booked he checks on us every step of the way to our destination and back.
Chip L.
Glenn and Stratos do a great job finding the right aircraft and keeping us up to date.
Katherine C.
I would like to be able to track aircraft on internet.
Debbie D.
Came through for me in the clutch! Sanity saving charter ;-)
James B.
Our company attempted for 2 days to secure a private jet for our business trip out of Tucson, AZ to Ban Nuys, CA. Then I contacted Stratos Jet. Within hours Stratos Jet accomplished what all the other private jet charters failed to do. We will now always start with Stratos Jets before wasting time with their competitors. Stratos Jet went ABOVE & BEYOND in their customer service & professionalism. And that 1st class treatment of service continued thru all phases of our business trip from start to return.