Private Jet Safety is Paramount
Routinely organizing over a thousand charter flights a year requires a robust safety program and reliable processes. Stratos has organized its workflows to incorporate air charter safety checks at every step.
Our in-house safety program begins with a full investigation into the air carrier’s legal authority to operate private jets for charter flights. We then review their DO-85 to validate which aircraft they have authority to operate and verify that the aircraft maintains adequate levels of insurance.
We also run an ARGUS CHEQ report to ensure that there are no accidents or incidents requiring enforcement. All this happens before we even present our customers with a quote. Once an aircraft is selected and a private flight is booked, we ensure the aircraft and crew assigned meet our exceptionally-high standards.
Learn more about our proactive approach to mitigating air charter risk.
Business Jet Charter
There is a reason why Stratos Jets is trusted by numerous Fortune 500 companies to provide supplemental lift for their business travel needs. Countless entrepreneurs who depend on business aviation to grow their companies and get them to important business meetings also trust Stratos Jet Charters, Inc. to get the job done.
We developed our business model to meet broad travel demands of business executives with the most stringent, detailed scheduling needs. To ensure we always meet the challenge, we designed and developed a proprietary, real-time trip management platform.
Our mission is to raise the bar for service and safety in the jet charter industry. In fact, we’re confident we can provide a better jet charter service than you’re currently receiving. Place your trip in our hands, and we’ll reward you with outstanding service, safety, choice, and peace of mind.
A Truly Personal Private Jet Service
For the better part of two decades, the strength of our company has been found in the personal relationships we’ve formed with our customers. Each customer that books a private jet charter with Stratos Jet Charters, Inc. has a dedicated private flight advisor who manages their trip from inquiry to arrival at their destination.
A single point of contact who is intimately involved in your travel plans leads to a consistently positive customer experience. For Stratos, it means that roughly 80% of all our charter flights are booked for repeat clients and their referrals. Call us today. We look forward to getting to know you.
Curt C.
As always, every aspect of the trip from booking to deplaning could not have been more enjoyable and efficient!!
Debbie Parker
Your team was easy to work with and the clients were great. We look forward to working with you again. our trip # was Z0HQZZ
Jaime D.
Plane was not clean. One pilot claimed to have a mask but never wore it, despite being told to. My booking with Stratos was clear and should have been obvious even if I hadn’t specifically asked for a clean plane and a masked crew. My wife and I neither ate (to not remove our masks) nor used the bathroom ( the unmasked pilot had to use the bathroom shortly after departure). By far our most uncomfortable air travel made worse by the fact that it was private.
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Thank you for bringing this to our attention. I appreciate the feedback and opportunity for me to address this with the air carrier. I have contacted them and shared your experience with them. Your health and safety is of the utmost importance to us. While operating in this COVID-19 environment brings new challenges; sharing your experience, has allowed Stratos to identify opportunities to improve the customer experience by implementing several pro-active steps as well as additional QA requirements on the day of flight. We sincerely appreciate our relationship with you and your willingness to help us get better every day!
Soar Higher - Joel A. Thomas / CEO
Susan C.
Everything was perfect. Kyle was extremely helpful. Answered all questions quickly and was very professional without a “hard sell” style. Everyone I dealt with was perfect. The flight itself was fast, quiet, comfortable. The plane was very clean, and well maintained. Both crew were helpful and pleasant. It is very likely that we will travel like this again and Stratos will be our provider. Thanks again. Susan
Matteo G.
The Team at Stratos arranged another great flight for our family. We had a great Lear 45 with a brand new interior! The pilots could not have been kinder and sweeter with our boys and the entire journey was totally seamless. If you are considering Charter you are missing out if you are not using Stratos- THE BEST SAFETY, SERVICE & PRICE value combination- period! Thank you Stratos Team again.
David R.
We had a great experience. Our normal broker is equally as professional and good. So we would be happy to try you again as we would our previous broker.
Daniel S.
None, Ricky Gomulka takes care of everything, and I honestly like dealing only with him everytime I call. Very hard working and goes over and beyond for me.
Elisha K.
Thanks for all your updates. I could get used to this.
Shirley M.
Apparently the air wasn't working properly and was an uncomfortable flight until we were in the air.
Tim K.
HI Heather, I just wanted to let you know that the trip was fabulous. Everyone was especially excited about the trip to and from Florida on the jet. The pilots were very friendly and professional. We will definitely be using your service again. The G200 was the perfect aircraft for us also. Thank you again for your help in arranging such perfect transportation.
Andy S.
I will continue to recommend Stratos to friends and business associates. Kyle Jones, the lead on my account, offers exemplary service and always with a smile (I think - I can't see it but I can sense it!). Great work The FBO @ SNA was complimentary of our flight crew for the curtesy they showed with noise abatement - sadly, this practice must not be typical.
Jacob I.
Anthony should get a Raise
Julie T.
I've had 3 round trips with Stratos and except for a little fog on one leg everything was always great! The pilots were all awesome! StratosJets is a very dedicated company to make sure everything is safe and sound.
Claus K.
Hi Steve and Joel and Sandy,
Wanted to say thank you for the quick refund. It’s nice to work with you. Very professional.
Bye and best regards to the U.S.,
Claus
Frances M.
Kyle Jones was terrific about answering all of my questions PROMPTLY. Stratos gave us the best price and was best about getting all info to us. I wrote to Kyle many times as I was extremely nervous about flying. He was always reassuring. Pilots were friendly and professional. Transport people wore masks and gloves and were kind. Plane was very clean and when I asked for more disinfectant wipes, I got them without being made to feel I was being too cautious. Take-off and landing were a pleasure as was the flight. The thunderstorm was scary but that was out of the pilots control
Heather Converse
Great Trip Support Team We love working with Stratos Jets! They are fast to respond, reasonable to work with, and their brokers and trip support team are very detail oriented which leaves little room for error. I would highly recommend them!
Gary C.
This trip was unusual in that on the return there was a tropical storm that hit our area. Joel stayed in constant contact with me and flight operations so there was never a time that I was uninformed. I have no hesitancy to recommend Joel, a pilot himself and in charge of Stratos, to others seeking a charter operator.....in fact I have done just that.
Karen W.
Randy was so helpful during my scheduling of this trip and kept me informed. I will recommend Randy to all of our associates. Thank you for your service
George H.
Everything went as smoothly as it possibility could have. Special kudos to Randy who was perfect in his communication skills. Good equipment, good pilots ...great trip thanks
Charles C.
Rich B.
As a part 135 operator, I have been doing business with Stratos Jets since it was founded by Joel Thomas in 2006. Since the first trip I could tell they were a different type of Jet brokerage. Joel and his team of aviation advisors have always conducted themselves with the highest of standards and partnered with platinum operators like us to give their customers a luxurious private jet experience. Thank you for a decade of partnership and excellence. Thank you for your friendship! Rich Brennan VP of Sales
Lashonda R.
Steve made sure we had everything we needed. The travel arrangements were made easily and were efficient. 3 friends and myself had our first experience with flying private with Stratos. The food provided was delicious, the limo and transportation was perfect, and the entire experience was well worth the money. A special thank you to Pilot Dan! He was very helpful and made sure we were comfortable. Definitely a memorable experience. Stratos is my go to place when flying private from this point forward.
George B.
Would recommend Stratosjets to all of our friends, was a truly awesome experience!
Chris B.
None. My experience with Strosjets honestly couldn't have been better
Zac Steinberg
Great partnership and always a pleasure working with your team! We are all looking forward to many more.
Roberto Berrios
Just wanted to say that the way you guys relay information is perfect. I've never seen it from any other broker
Lisa Stanley
Joel Thomas and his great team at Stratos makes booking a private charter easy. They keep in contact with you from the start right through to after the flight, which gives my travelers a piece of mind. Everything is always exactly planned to our specifications. Stratos really goes above and beyond in their industry - they are simply the best at what they do.
Antun D.
Your whole operation is responsive and attentive, always good to deal with them
Tatiana S.
Joel got us a plane in less than 24 hours as we needed it for an emergency- thank you so much we are very grateful!
Robert E.
Toilet paper, Pillows and blankets
Laura E.
Although I was not a traveler for this trip, I organized the flight and was the point of contact. The communication and details from our agent made this first time use of Stratos Jet Charters very pleasant. I was able to reach out directly to Steve and he was very patient and helpful with all the questions I had from booking to payment. The memorable moment was with a delay in the departure. Steve sent emails to all but also made a phone call to be sure I was aware. This was so appreciated so I could reach out immediately to the travelers. THANK YOU STEVE AND STRATOS JET CHARTERS.
Lynda K.
Pilots were wonderful. Dave even brought food for us when he saw we hadn't ordered any catering on the return flight.
Ted T.
The Executive Car Service setup was a TOTAL disaster and almost ruined my trip. Chris Fink is awesome, but this man in Jersey was an absolute disgrace. Very disappointed with that firm. The crew stellar. Better than outstanding. I was blessed to have them transporting me on thus very important day trip. Chris' follow-up and communication was outstanding. He is Top-Notch.
Emily E.
Once again, Stratos Jets provided perfect travel service with competitive prices! We needed to move a family member with memory loss and agitation from Boston to Houston on very short notice. Joel set everything up within 24 hours- a beautiful private jet, cars and drivers at both ends of the trip, a security detail plus catering. I am completely impressed with this company and will use them whenever I need private jet service. Thank you, Joel!
Peter E.
ABSOLUTELY PERFECT
Ahmed A.
Stratos Jets provided excellent customer service! One of the most reliable private jet charters. Glenn was incredibly helpful and professional he made the booking process very easy and kept me updated with trip details daily. Highly recommend Stratos Jet Charters.
Phil W.
My wife received treatment for cancer in Tijuana. It wasn’t possible to bring her home on a commercial flight. I reached to several charter services and Kyle at Stratos was so helpful. He immediately responded to my request and answered all my questions. He stayed engaged with us through the entire trip. The next time I need to charter a plane I will only make call. Stratos!! Great experience!!! Phil
Terrance W
Would highly recommend EVERYONE ALIVE! Amazing service. Awesome team, from first call to post flight. Top flight!
Ron C.
While this was the first time between these two cities, we may take this route frequently in the future.
Bill P.
Great trip , plane and crew Simon makes it easy Thank you. Great job. Bill
Matteo G.
Joel & His team are incredible! After many charters with Stratos they continue to impress. Joel personally met us at the aircraft, a beautiful Challenger, and ensured everything was perfect. The crew and plane were perfect and it was a perfect way to end our vacation. His crew always keeps our family's concerns first & foremost. Thank you again Stratos!
Al W.
Absolutely wonderful,....would recommend this to anyone [if they can afford it], real value….worth every penny!! Absolute comfort,.. courteous,... simple booking,...true luxury,.....best possible trip home from Florida !!
Ron M.
Keep up the good work
Kelly Ferrese
It is always a pleasure working with the Stratos Jets team. Communication is always prompt and neatly organized. Thank you for your business. We look forward to our next trip together.
Regards, Kelly Ferrese Executive Airlink, Inc,Valerie W.
Its always a pleasure to work with Mark and Stratos!
Lynda K.
This company goes above and beyond and exceeds every expectation. I highly recommend them.
Bruce M.
The flight itself was fine. Glenn was in communication with me frequently but shortly before my flight the Tail Number changed to a new plane and I was not given a new itinerary with the correct arrival point. We flew into Modern Aviation but I expected to be a Hawthorne Aviation. My ride was at the wrong location and I had to adjust that myself after landing. She was livid at the lack of notification on the change. It wasn't a pleasant ride home.
Michael Q.
Daniel is professional and engaged throughout the entire trip. From booking to wheels down.
David R.
Eric Sanchez
Always great working with you guys!! Great job all around as usual.