We see this scenario often: You’ve got a business meeting to attend across the country. A private jet charter has been booked, and it’s just a matter of time before it’s time to head to the tarmac. A thought passes through your mind, What if something goes wrong? It’s a thought many frequent fliers consider, and it’s one that’s easily assuaged. By putting some thought into additional insurance protection before climbing aboard the waiting aircraft, you’ll enjoy a carefree flight knowing your interests are protected.
What is Non-owned Aircraft Liability Insurance?
This type of insurance, also known as aircraft renter’s insurance, is a type of insurance policy that provides protection against physical damage to the chartered aircraft, third-party property damage, third-party bodily injury, deductible costs, and legal defense costs.
Why Some Clients Opt for Additional Liability Insurance
If you don’t own the aircraft you’re using for your trip, you’ll likely be covered under the broker’s insurance policy, as well as the owner or operator’s policy. However, if you do some digging into the policies, you may find the coverage isn’t quite as high as you’d choose for yourself.
When you charter a private jet with Stratos, you’ll absolutely be covered under two separate policies: the air carriers and our own. Our requirements state that each carrier we work with must have liability insurance for a minimum of $25 million for turboprops and $50 million for jets. In addition to that, we’ve also invested in our own $50 million non-owned liability policy.
However, some clients still prefer to travel with more protection than what our standards offer. To ensure these clients’ needs are met, we’ve partnered with a trusted insurance broker to facilitate these demands. By working with a trusted partner, we’re confident our clients can fly peacefully knowing their travel arrangements are safe and secure.
Protecting Yourself with Stratos
Here at Stratos, we pride ourselves on our relationships, both with our clients and with our vendors. That’s why we only work with vendors we can consistently rely on. When it comes time to purchase an insurance policy that exceeds your requirements, we can set you up with one of the best insurance providers in the industry. Besides offering affordable premiums, our insurance partner will ensure your policy includes every option that’s important to you. For more information, reach out to your Stratos agent today and discover how our partnerships can help you soar higher on your next private charter flight.
Eric Sanchez
Happy to be back working with the great team at Stratos.
Bill M.
Stratos service is professional, prompt, proactive and easy to do business with. Any questions or concerns they get on it right away ( ie itinerary changes) and very accommodating. I recommend them to all my friends, and when I travel Stratos is my first call.
Susie C.
Our flight from Eagle,CO to Santa Barbara was a huge time saver for us. The Hawker 400XP was small but mighty. The inside was nicely appointed and clean. Thanks to the talented pilot and co-pilot, our flight was smooth and non-eventful. What more could you ask for? Stratos set this up for us and we are entirely grateful to Joel for the way he runs his business. He made sure that we knew when our plane had arrived in Eagle and followed our travels throughout our journey. Stratos is the best! I can’t recommend it highly enough.
Jeff C.
We had a last minute need for supplemental lift, and were very pleased with the service provided. Glenn did a fantastic job arranging this flight on very short notice and kept me up to date with the details. I would not hesitate to use them again.
Karen W.
Randy was so helpful during my scheduling of this trip and kept me informed. I will recommend Randy to all of our associates. Thank you for your service
Paige Verville
Stratos Jets has always been a great company to work with, very friendly staff.
Andy S.
I have already recommended your firm to a friend and will continue to do so assuming, of course, my future travels with you remain consistent with my inaugural experience
Nancy D.
The family loved the flights wow landings terrific pilots planning to repeat in the future
Hobie L.
Recently booked a jet for 11 people from my organization to continue operations during hurricane Irma. As business owners know, operations do not cease during a disaster and customers must continue to be served. Stratos Jet Charters booked the aircraft we needed within an hour of reaching out. Our team was able to continue business operations in NYC seamlessly. Much appreciation to Joel and his team for fast action!
Colin C.
Anthony took care of us from the get go and then checked with us throughout the process. Within minutes of requesting info I got a call. Great customer service, great jets, and great value. Go with Stratos you won't be disappointed!
Sam Weisenburger
Great communication, easy to work with
Danielle P.
Excellent Customer Service booking and during the flight!
Duane I.
Experience with Stratos was fine. Flight crew was both professional and personable. Aircraft was in top shape.
Andy S.
I have highly recommended Stratosjets to friends and will continue to do so. The planning team (Kyle Jones being my lead - world class individual) continues to do a superb job tending to each detail and communicating same timely and in an understandable fashion.
Chris K.
Stratos helped find the perfect jet for our group's needs. Everything was on time and went smoothly. The communication was excellent, I always knew what was going on.
James S.
I/we had never used a private charter previously. Compared to flying commercial, this was a stress free walk in the park. Danny Morejon was responsive and reliable, making sure that all of the parts were in the right place. I do have some significant complaints about side services (catering and car rental) but, may be out of Stratos control. Other than that, the flying experience and coordination were wonderful.
Ted S.
The Stratos team has always been highly professional, accommodating and easy to work with to plan and execute our trips. Additionally, their commitment to safety and utilizing experienced crew members puts us at ease to know every trip we book is not only enjoyable but very safe. Couldn't recommend them more!
Sally B.
Thank You very much. Our experience from the beginning to the end were handled with such care and consideration. Felt very comfortable and am very glad that we chose you.
Eric Sanchez
Always awesome working with Kerry!
Valerie W.
Stratos continues to exceed my expectations!
Charles D.
For our far flung family, Stratos has been a consistently dependable, and cost conscious alternative to fractional and no-minimum jet programs. For us, safety is number one and cost is number two... Stratos has excelled in both areas. Their response to requests is always prompt and personal. It is a pleasure working with Stratos.
Nicole M.
There are not enough words to express how incredible Stratos is. From start to finish, my experiences with them are the highest quality of service and performance.
Steve S.
I have used Stratos Jets quite a few times and have been extremely happy with the results. Kerry does a fantastic job and always follows up on all details. Thanks Steve
Guy L.
Yes i will recommend it
David T.
Paula M.
Michael Todd
The whole team is always professional and great to work with. You can tell there's a lot of integrity and experience in the company. Thank you folks!!
Michael D.
Stratos arranged a private jet to Toronto for me last minute. Everything went well and the Challenger 300 was very nice. Thank you
Henry N.
WE were told to go to First Aviation Services terminal at Teterboro but our plane was at another terminal so we wasted over 45 minutes trying to find our aircraft and our agent was not at all helpful. In fact he told us someone was coming to pick us up and they never came and we had to find someone to help us get to the terminal our plane was located at. The agent asked us for our rental car info but when we landed in Naples the rental car was not at the terminal and we had to find a ride over to the other side of the air field to get our rental car. The flight was great but the handling of the pre and post flight were below normal and not what I am used to when I fly private.
Kevin D.
Great service. Responsive and thorough.
Kimberly S.
Great experience with Stratos Jet Charters! Superior knowledge and outstanding customer service! Went above and beyond to make sure our flight was perfect. Highly recommended for anything from a short turboprop trip, to a transcontinental flight.
Daniel S.
None, Ricky Gomulka takes care of everything, and I honestly like dealing only with him everytime I call. Very hard working and goes over and beyond for me.
Alexander Musgrove
Sarah and Glen were awesome to work with to make the trip successful.
Curt C.
As always, every aspect of the trip from booking to deplaning could not have been more enjoyable and efficient!!
Sue P.
The service was impeccable
Laura C.
Good morning, Joel. I have been in the customer service business for 30 years as a realtor and previously customer service manager for a performing arts hall. I am very critical when it comes to customer service as so many companies who pride themselves being excellent fall short. I feel when it excels, it should be pointed out to their superior.
Falling short is certainly not the case with Kyle Jones and Leslie Jackson. This is my first experience with chartering a private plane. My 94 year old father and 92 year old mother are going to their favorite place in the world, the Beau Rivage hotel in Biloxi MS at Christmas time. A charter flight works so much better than the hassle of traveling commercial today.
Kyle was on top of everything for me and when I would send him a question via email the response was rapid fire. The same goes for Leslie. I don’t think it was more than 5 minutes before a response came back. Their friendliness, professionalism and knowledge is above par and you are extremely lucky to have them on the Stratos team.
My father insists he will be going again next year and I hope he is correct. I will contact Stratos for their traveling needs and hopefully work with both the wonderful Kyle and Leslie again.
Merry Christmas to you and your family and a happy New Year.
Laura
Dennis R.
My daughter was the passenger and she enjoyed her experience. This trip was vital to make it possible to go to her residence in Germany.
James H.
Zak did a great job of meeting our needs and making it easy to respond to any issues. Would definitely recommend.
Bill P.
Simon and your team made our overall experience excellent. The total process start to end was well done.
Julieta I.
Laura E.
Although I was not a traveler for this trip, I organized the flight and was the point of contact. The communication and details from our agent made this first time use of Stratos Jet Charters very pleasant. I was able to reach out directly to Steve and he was very patient and helpful with all the questions I had from booking to payment. The memorable moment was with a delay in the departure. Steve sent emails to all but also made a phone call to be sure I was aware. This was so appreciated so I could reach out immediately to the travelers. THANK YOU STEVE AND STRATOS JET CHARTERS.
Luis R.
Excellent service from Anthony all the way around. Quick response for a last second booking, great follow-up and great online itinerary management service.
Dean S.
Daniel was great. He arranged a charter flight at nearly midnight and was able to get my AOG part (in less than 12 hours from request) delivered to the plane. We fight fires with planes so thank you for helping us get back to scooping/dropping water quickly.
Dan F.
Great customer service!
Hannah B.
Lisa K.
Glenn was fantastic! We had a tragic family emergency, needing to get from a town with no nonstop commercial flights to home immediately, and Stratos Jets and Glenn were able to get a plane ready within 3 hours. He was in touch throughout the entire process, and everything went seamlessly. Highly recommend!!
Charles D
With our family of 8 we we flew with speed and comfort from a blizzard ridden north to Florida. Commercial airports were still dealing with cancelled flights and major delays...we felt very fortunate.
Gustavo Botura
Good experience, although your emails sometimes look more as a marketing email than an itinerary revision. Still getting used to the sales force platform, but if I may give you guys a feed back, try to avoid too many colors and pictures on the email as they sometimes look like marketing/sales email then important information about the trip. That's my 2 cents.
Matteo G.
As always great coordination. I was not on the flight but rather my family and Stratos arranged everything. Even with a winter storm, my wife being delayed, De-icing and two sick kids on-board, Stratos updated me while I was over seas and I knew everything was handled without any issues. The pilots we super kind and accommodating and it made for a wonderful trip. All ground transport, catering and logistics went flawlessly and the Stratos team even arranged my ground transport meeting them from a commercial flight. I cant say enough about the team and their personal pride and care for my family. Thank you again!
Joshua B.
Easy to book with and were very accommodating with a last minute booking.