We see this scenario often: You’ve got a business meeting to attend across the country. A private jet charter has been booked, and it’s just a matter of time before it’s time to head to the tarmac. A thought passes through your mind, What if something goes wrong? It’s a thought many frequent fliers consider, and it’s one that’s easily assuaged. By putting some thought into additional insurance protection before climbing aboard the waiting aircraft, you’ll enjoy a carefree flight knowing your interests are protected.
What is Non-owned Aircraft Liability Insurance?
This type of insurance, also known as aircraft renter’s insurance, is a type of insurance policy that provides protection against physical damage to the chartered aircraft, third-party property damage, third-party bodily injury, deductible costs, and legal defense costs.
Why Some Clients Opt for Additional Liability Insurance
If you don’t own the aircraft you’re using for your trip, you’ll likely be covered under the broker’s insurance policy, as well as the owner or operator’s policy. However, if you do some digging into the policies, you may find the coverage isn’t quite as high as you’d choose for yourself.
When you charter a private jet with Stratos, you’ll absolutely be covered under two separate policies: the air carriers and our own. Our requirements state that each carrier we work with must have liability insurance for a minimum of $25 million for turboprops and $50 million for jets. In addition to that, we’ve also invested in our own $10 million non-owned liability policy.
However, some clients still prefer to travel with more protection than what our standards offer. To ensure these clients’ needs are met, we’ve partnered with a trusted insurance broker to facilitate these demands. By working with a trusted partner, we’re confident our clients can fly peacefully knowing their travel arrangements are safe and secure.
Protecting Yourself with Stratos
Here at Stratos, we pride ourselves on our relationships, both with our clients and with our vendors. That’s why we only work with vendors we can consistently rely on. When it comes time to purchase an insurance policy that exceeds your requirements, we can set you up with one of the best insurance providers in the industry. Besides offering affordable premiums, our insurance partner will ensure your policy includes every option that’s important to you. For more information, reach out to your Stratos agent today and discover how our partnerships can help you soar higher on your next private charter flight.
Al K.
Dear Joel We had an excellent flight, start to finish! Glad you told me how good that choice would be. Pilot quite impressively; flew at 40,000 feet all the way, zero turbulence. Best plane I have charted. Happy Thanksgiving to you and family, Al
Curt C.
Great equipment, a competent/courteous crew and a smooth flight make for a terrific trip!!
Joe B.
The whole process was easy and went BETTER than planned. Glenn was my agent and he made sure everything was handled completely and we had no worries. The plane left exactly on time and was an upgrade from the originally chosen plane. The car was waiting when we landed at the hanger and only had a few steps from the plan to the car. We made our appointment as planned and my family was so happy. I recommend Stratos highly.
Isabella R.
We love Joel!
Craig O.
We are very happy with Stratos and will contact again when we return to our summer home next May. The fuel stop in Charleston was not scheduled but we understand that depends on the winds. Burlington Vermont to Fort Myers Florida is near the range list of a 400XP
Tim K.
Joel and his team did a great job as always!!
Peter G.
My representative Simon did a really good job explaining my options and arranging our charter. Disappointed our charter Was 30 minutes late due to routine maintenance. Since it was routine, obviously it should have been scheduled to not interfere with our flight schedule. One of the big reason for the charter was to avoid sitting around a lounge in the Covid era. Due to the delay, that’s exactly what we did. Small issues, but water wasn’t working in lavatory, cabin temperature was a bit erratic, and air vent dripped water. Crew was courteous and flight was fine.
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President and CEO
Julie D.
This experienced exceeded my expectations in every way. The booking process, follow up, attention to detail, urgency and ease of communication were all excellent. The pilots were friendly, prepared, professional and prompt. The plane exactly as described and needed. I will definitely use this service again.
Kim T.
Ricky was wonderful to work with and answered all our many questions!
Eva S.
Danny Morejon is a great facilitator who made this urgent flight possible within a matter of hours. He is also a good advocate for Stratos. Had it not been for the communication I had with him a few weeks ago when searching for flights, I wouldn’t have called back for assistance.
Tonio B
We recently flew on an International flight to the Bahamas with Stratos and the whole experience was top notch. From the flight support & customer service to the pilots and overall flight experience, our trip through Stratos was absolutely seamless. We highly recommend them!
Terrance W
Would highly recommend EVERYONE ALIVE! Amazing service. Awesome team, from first call to post flight. Top flight!
Viviana R.
The team was very happy with with the plane,crew and experience on Jan 17th. We are looking forward to working with Stratos Jets in the future.
Taylor Loosli
Anthony was great to work with and quickly provided all updates and changes for his client for us to communicate to our pilots and prepare the trip. We were glad for the opportunity to work with you all and look forward to helping with more trips in the near future!!
Yolanda Sandoval
Stratos Jets has always been Organized and on point through the booking process. Their clear communication has always made it possible to execute each trip smoothly and as planned. This consistency has made them a trusted and pleasant company for us to work with. True honest business people! Thank you!
Bill M.
Stratos service is professional, prompt, proactive and easy to do business with. Any questions or concerns they get on it right away ( ie itinerary changes) and very accommodating. I recommend them to all my friends, and when I travel Stratos is my first call.
Lynda K.
Our original plane had maintenance issues and we were upgraded to the only plane available. It was such a beautiful ride, we upgraded for our return trip. Everyone at Stratos is professional, customer oriented and a pleasure to deal with. I will continue to use their service.
Phil W.
My wife received treatment for cancer in Tijuana. It wasn’t possible to bring her home on a commercial flight. I reached to several charter services and Kyle at Stratos was so helpful. He immediately responded to my request and answered all my questions. He stayed engaged with us through the entire trip. The next time I need to charter a plane I will only make call. Stratos!! Great experience!!! Phil
Stan W.
Everything went well , the plane and it’s crew were excellent. A very favorable experience
Paula M.
Garrett E.
Daniel was the most efficient and communicative individual our firm has ever dealt with while in a crunch situation needing to get to Vegas immediately from Salt Lake. He went above and beyond to assess our needs and ensure our timeline was met. If we had a position on our sales team we would offer him a better offer then what you’re paying him and may in the future. Thanks Daniel. Hope to connect soon for our future trips. Garrett
Paula W.
It's all good !
William B.
Glenn is always so helpful and understanding of our needs. He communicates everything so well. The provider downgraded the aircraft the night before which threw us off a little. Glenn handled things really well.
Rick D.
Great experience.
Guy D.
We had quite a number of issues booking this trip, which resulted in add'l work and follow up for me. As broker these issues should have been handled / caught prior to making a proposal. I believe I had to sign 4 different revised quote sheets for this trip! Also the final signed sheet stated we would land in LFMD on the return leg. Hence we booked transportation for pick up at LFMD. However flight landed in LFMN. This caused add'l stress and expense for no reason. I have only now seen that the last itinerary link showed an arrival at LFMN - but I never opened this one since all previous ones, including the contract reconfirmation showed LFMD. As for the aircraft itself: it was one of the oldest ones I have ever flown. The door / separation to the toilet / luggage area was broken (not the lock but the entire frame!) and the toilet was not accessible due to a lot of "stuff" (amenities, water bottles, etc.) being thrown in / stored in the area. Overall cleanliness was not superb either. Finally, the catering we requested was not available / not complete. Breakfast (eggwhite and sausage!!) was cold and wet and the fruitplatter had molded grapes; no ice bucket, nor champagne glasses were present. On the return leg, fruitplatter was nice but again no ice bucket nor champagne glasses were present. As a matter of fact, the soft drink container was not even replenished w new ice!! So overall - yes, we flew from A to B but the service experience was disappointing.
Angie Wessinger
The entire process was smooth with Stratos Jet and the communication from all team members was great!
John F.
Anthony was terrific, good clear quote information, helpful options and overall a very pleasant experience.
Nick G.
Outstanding service throughout entire process. Able to meet requirements quickly Professional service provided while maintaining a personal touch
Andy S.
I have highly recommended Stratosjets to friends and will continue to do so. The planning team (Kyle Jones being my lead - world class individual) continues to do a superb job tending to each detail and communicating same timely and in an understandable fashion.
Shari G.
As the assistant who actually booked the trip and made the plans for my employer and her family, I must say that the experience was a new one for me. That said, the unfamiliar process was made much simpler thanks to the knowledge, expertise and patience of my rep, Christina Nesbit. She was extremely informative and helped thru each step of the process, reassuring me that the passengers were getting the most appropriate plane for their needs. I will double check to be sure there isn't any additional feedback I am missing, but to date I was told that the flight was a pleasurable one and they were appreciative and impressed that the President came to greet them pre flight as well. Thank you, Shari
Jeff P.
As always, Stratos has the best selection of aircraft and crew. Zach is amazing to work with.
I Keith G.
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Rich L.
Everyone involved was courteous and helpful in getting a last minute emergency trip arranged. However, the premise for using your services was to be GUARANTEED ARRIVAL by a SPECIFIC TIME. Neither the departure nor arrival was anywhere close to what was promised. Hence, our reasons for hiring Stratos to take us became unnecessary and a wasted expense
Christina H.
Kevin is great to work with. I'll call him again. the aircraft crew were great. Thank you for making this trip so easy for us.
Nancy D.
The flight was extremely, even surprisingly, comfortable. The crew was fantastic--professional and courteous. The agent's support was extremely thorough and professional: explanations, details and assistance with car rental was much appreciated. We will highly recommend these services to others.
James T.
My experience with Stratos has been very good since I started booking jets several years ago. Joel and his team provide excellent service and followup at every stage. We recently had a flight where the incoming plane had a mechanical and they were able to replace it with a comparable one within just a few hours. Our original take off time was only missed by less than a half hour. The Stratos team communicated with us all along the way and everything was fine. The pilots are very good at what they do and the ground organization is thorough and efficient. I would recommend them to a friend.
Richard R.
You did a superb job, and the crew was first rate. We will be back.
Mathieu C.
Kyle from Stratos Jet was great to deal with... quick responses....great service....great prices....A+ experience
Mary Anne
I always enjoy working with Stratos Jets. They have a great operation that is seamless.
Sage L.
Anthony is amazing. He goes above and beyond every time anyone in my family has booked a flight through Stratos. He makes sure all of our needs are met and walks us through every step. After flight is booked he checks on us every step of the way to our destination and back.
Debbie Parker
Your team was easy to work with and the clients were great. We look forward to working with you again. our trip # was Z0HQZZ
Michael R.
Zach Rankin is the best jet broker I have ever met! Total first class experience. Super responsive & passionate & customer service oriented. I’m in real estate hospitality....hotels & apartments etc. So I understand how hard it is to execute flawless high-end customer service like Zach.
Bill P.
awesome
Eddie D.
I have dealt with Stratos Jet for the past 10 years Always great response and outstanding service Highly recommend them for any charter service you may need
Jeremy L.
Our crew on the ground and in the air were excellent to the point that I learned from them. We went in to a 30 knot crosswind and drove all the way down to the runway quickly, no drifting or swaying. The landing was flawless and we all felt very safe. The plane was clean and well maintained. The refreshments were perfect. The process around booking travel was easy and unobtrusive. Thanks!!!
Jim Hensley
The passengers we flew had a great experience and were pleased with the flight. Jim Hensley American Jet Charter, Inc
Elizabeth P.
At last minute's notice I needed to find a private plane to get my elderly parents from Bangor, Maine to Atlanta. I googled charter companies and Stratos Charters was first to pop up. I called immediately and Joel (founder and president of company) answered. He could not have been more gracious and helpful. He was the perfect combination of professional and personable. Our charter was arranged and the trip went through seamlessly. Stratos Charter and Joel made a stressful situation into a very pleasant one for us. I highly recommend their services and will definitely use them in the future. Thank you to them!
Lashonda R.
Always a pleasure to work with Steve!
Eric Sanchez
Always great teamwork
Rhonda Abdulla
I did have a good experience dealing with the charter staff. The only suggestion I can make would be that when sending revised itineraries or updated information is that somehow you reference what is new or updated info. Either in the email or by highlighting the NEW info. Thank you for using Oak Air.