We see this scenario often: You’ve got a business meeting to attend across the country. A private jet charter has been booked, and it’s just a matter of time before it’s time to head to the tarmac. A thought passes through your mind, What if something goes wrong? It’s a thought many frequent fliers consider, and it’s one that’s easily assuaged. By putting some thought into additional insurance protection before climbing aboard the waiting aircraft, you’ll enjoy a carefree flight knowing your interests are protected.
What is Non-owned Aircraft Liability Insurance?
This type of insurance, also known as aircraft renter’s insurance, is a type of insurance policy that provides protection against physical damage to the chartered aircraft, third-party property damage, third-party bodily injury, deductible costs, and legal defense costs.
Why Some Clients Opt for Additional Liability Insurance
If you don’t own the aircraft you’re using for your trip, you’ll likely be covered under the broker’s insurance policy, as well as the owner or operator’s policy. However, if you do some digging into the policies, you may find the coverage isn’t quite as high as you’d choose for yourself.
When you charter a private jet with Stratos, you’ll absolutely be covered under two separate policies: the air carriers and our own. Our requirements state that each carrier we work with must have liability insurance for a minimum of $25 million for turboprops and $50 million for jets. In addition to that, we’ve also invested in our own $50 million non-owned liability policy.
However, some clients still prefer to travel with more protection than what our standards offer. To ensure these clients’ needs are met, we’ve partnered with a trusted insurance broker to facilitate these demands. By working with a trusted partner, we’re confident our clients can fly peacefully knowing their travel arrangements are safe and secure.
Protecting Yourself with Stratos
Here at Stratos, we pride ourselves on our relationships, both with our clients and with our vendors. That’s why we only work with vendors we can consistently rely on. When it comes time to purchase an insurance policy that exceeds your requirements, we can set you up with one of the best insurance providers in the industry. Besides offering affordable premiums, our insurance partner will ensure your policy includes every option that’s important to you. For more information, reach out to your Stratos agent today and discover how our partnerships can help you soar higher on your next private charter flight.
Earl S.
everything went very well in all areas.Thank you .
Jamie Thies
Thank you for using Business Jet Access, we appreciate your business and it was a pleasure working with the Stratos team. Information was provided in a timely manner and communication was clear. Thanks again and we look forward to future trips.
James B.
I will definitely use Stratos Jets again and will recommend the company without hesitation. It has been several years since I have chartered a jet and this process was very easy and friendly.
Peter G.
My representative Simon did a really good job explaining my options and arranging our charter. Disappointed our charter Was 30 minutes late due to routine maintenance. Since it was routine, obviously it should have been scheduled to not interfere with our flight schedule. One of the big reason for the charter was to avoid sitting around a lounge in the Covid era. Due to the delay, that’s exactly what we did. Small issues, but water wasn’t working in lavatory, cabin temperature was a bit erratic, and air vent dripped water. Crew was courteous and flight was fine.
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President and CEO
Gene A.
Joel and the team at Stratos Jet Charters were great. Even on short notice, Joel was able to charter a plane for me in California and made sure that it was a smooth process the whole trip. He was readily available when I had several last minute changes to the itinerary. Highly recommend.
Jacob Irvine
See above.
Paul L.
Stratos responded to our request for a flight to leave Anguilla before the flights in and out were stopped. We called Thursday night for a flight on Friday (borders closed at midnight Friday). Response was great ! All aspects ...the agent (Glen) kept in constant contact making sure of all the details with constant updates. The pilots ...Brian and Richard were great...real pros and very friendly. Made sure our flight was comfortable and safe.
Mike B.
the flight and service was great.
Guy S.
we are pleased with the pricing and servicing we are getting
Kim Krum
As always, your staff is a pleasure to work with, and are very good with their communication, etc. I (of course) wish we didn't have the snafu with your client cutting the trip short, only to change his mind - costing us an additional 3 hours of flight time (approx. $10,000) - since we cancelled a trip with another operator to accommodate his request to leave early. I think there should have been a consideration for a 2 hour cancellation fee or something there. We understand that this wasn't Stratos Jets' doing - but I believe your client should have been penalized in some way as he was informed we had another trip and he told us to cancel it to accommodate him. This was very disappointing (and financially detrimental) for us, especially as we had lowered the cost of the trip (in addition to removing all minimums) prior to booking. The only way it made sense for us to do that was to fly while sitting transient.
Barbara B.
Very much enjoyed the trip. Glenn was helpful in coordinating every facet of the trip and answering all questions. We greatly appreciated all of the effort.
Rick H.
Easy to book with a lot of options regarding the type of aircraft needed
Edward L.
We were very disappointed in the catering service. The lobster was undercooked and the sevruga caviar we ordered turned out to be lumpfish. Which we did not eat. We intended to take all the food to our home with the lobster, which we were going to cook to make it suitable to eat, but when we arrived home discovered that our food had not been unloaded from the plane. The only thing we ate on the plane was a small piece of the lobster.
Trey hunt
The Stratos team was very easy to work with, made the entire process quick and easy. Pleasure to work with.
William S.
Pre trip work up seemed very professional. Crew had plane positioned on time and assisted with loading. Just my wife and I and two dogs. It was the dogs first flight so we had some concerns but the crew did a great job in getting them aboard and settled down. flight was uneventful and all worked as planned. No issues at all. Very good
Same on return flight except we arrived a good half hour early but crew jumped to task and loaded us and dogs promptly for return. Only item worth mentioning was during climb out to altitude both my wife and I heard numerous bumping sound on both sides of fuselage up and down the sides and top. We have owned our own planes and owned shares in jets through Flight Options and chartered often over the years and we have never had this type of noise. It almost sounded like rivets coming out or random bird strikes (which I knew it was not). I mentioned it to the co-pilot and he told me to report it so maintenance could be sure to check it out. Said it may be a maintenance issue on an older aircraft but a first for me. After attaining altitude the noise did not reoccur. All else went according to schedule and the pilots were very professional and assisted on and off with dogs and luggage. I would use again this service. Thank
Joel Thomas: Hi William! Thanks for the opportunity to serve you and your wife. We are always grateful when our clients take the time to offer feedback. We reached out to Chief Pilot of the air carrier you flew with regarding the noise you mentioned and here is what they said: "Frequently you'll hear noises that sound like that and its just the airplane expanding as altitude, temperature and humidity change. Its actually very common." Looking forward to working with you all again soon! All my best
Mary Anne
I always enjoy working with Stratos Jets. They have a great operation that is seamless.
Arthur R.
No complaints. Thank you for your help. Art
Kyle B.
This service was unmatched and couldn’t have been better!
Diane H.
Simon was Great. There is nothing that cold have been better.
Shari G.
As the assistant who actually booked the trip and made the plans for my employer and her family, I must say that the experience was a new one for me. That said, the unfamiliar process was made much simpler thanks to the knowledge, expertise and patience of my rep, Christina Nesbit. She was extremely informative and helped thru each step of the process, reassuring me that the passengers were getting the most appropriate plane for their needs. I will double check to be sure there isn't any additional feedback I am missing, but to date I was told that the flight was a pleasurable one and they were appreciative and impressed that the President came to greet them pre flight as well. Thank you, Shari
Kevin D.
Great service. Responsive and thorough.
Zac Steinberg
Great partnership and always a pleasure working with your team! We are all looking forward to many more.
Karmin M.
Kyle was most helpful in planning this trip for my parents. From when we arrived at the FBO, until they made it to their final destination point, everything was perfect. The pilots were very kind, knowledgeable, and polite. I would highly recommend the Stratos Jets.
Trevor B.
Pricing to be competitive with Marquis etc.
James H.
Zak did a great job of meeting our needs and making it easy to respond to any issues. Would definitely recommend.
Luis R.
Excellent service from Anthony all the way around. Quick response for a last second booking, great follow-up and great online itinerary management service.
Craig S.
Every thing was smoothly handled from booking to the flight
Kathleen L.
Yes, will highly recommend and will use your service again. The captain and co pilot were friendly and helpful. They did an excellent job getting us to Chicago and back to Virginia home safely. Frank did an excellent job answering all my questions and kept me up dated on everything. Thank you again, Kathleen L.
Bill M.
Stratos service is professional, prompt, proactive and easy to do business with. Any questions or concerns they get on it right away ( ie itinerary changes) and very accommodating. I recommend them to all my friends, and when I travel Stratos is my first call.
Richard R.
None that I can think of. Great flight
David A.
I called my go to guy Anthony when another provider bailed the last second. He got me a plane ready to take off in two hours. Doesn't get any better than that!!
Jim M.
The full experience was seamless and efficient. Our requests were handled immediately and to our full satisfaction. The administration, equipment and crew were all top notch.
James B.
Our company attempted for 2 days to secure a private jet for our business trip out of Tucson, AZ to Ban Nuys, CA. Then I contacted Stratos Jet. Within hours Stratos Jet accomplished what all the other private jet charters failed to do. We will now always start with Stratos Jets before wasting time with their competitors. Stratos Jet went ABOVE & BEYOND in their customer service & professionalism. And that 1st class treatment of service continued thru all phases of our business trip from start to return.
David A.
Picture perfect. If I had one small complaint it was the outbound plane had no water in the bathroom
Bill P.
Great trip , plane and crew Simon makes it easy Thank you. Great job. Bill
Dennis R.
My daughter was the passenger and she enjoyed her experience. This trip was vital to make it possible to go to her residence in Germany.
Starlight Music
I had 15 piece band booked on a commercial airline that got cancelled due to weather. Every single flight for the next 2 days was sold out and the band was going to miss their performance. Thank to the Herculean efforts from Glenn and Joel, we were able to secure a flight for the following morning and get the band to Florida on time. Glenn was simply amazing with his follow-through, availability when I needed him and keeping an eye on everything. He was with me from the first phone call at 6:30pm until take-off the next morning at 10:10am. Thank you Stratos for saving the day!
ASG ASG
Good communication
Gary L.
Yes very
Karen O.
I have worked with quite a few different charter companies over the years and Stratos Jets has been the easiest to work with. I always work with Kerry Hill because she very professional, friendly, and is just down right awesome at her job. I often need last minute trips for my boss and she always gets back to me quickly regardless of what time of day it is. I truely feel she goes above and beyond to make sure every aspect of the trip runs smoothly and everyone is happy. I can't say enough about how much stress is taken out of booking these flights because I know Stratos and Kerry have everything I need covered.
Christina H.
Kevin is great to work with. I'll call him again. the aircraft crew were great. Thank you for making this trip so easy for us.
Mary B.
All good. I would like info on best, fastest way to charter jet for my next trip to India. I'm not wealthy, & run a small business. My work is only to benefit impoverished people internationally. My website is www.lesindiennes.com. I must travel regularly to India yearly for my business. I wonder if your company alo cares about these people? Is it possible to use your services for this business travel? Can you advise me to a NY company that is more suitable to my needs. I answered your questionnaire. I look forward to your advice, & to learn how much your co. Is concerned with the plight of these people's? Best Mary
Taylor Morell
One of the more detail oriented, organized brokers and brokerages to work with. Didn't matter who I coordinated with, between broker and trip support personnel, they treated us with respect and professionalism each and every single time. Looking forward to welcoming your clients on board again soon!
Kim L.
Our VP's had a wonderful trip and great experience. Your staff is professional, welcoming, easy to work with and I look forward to working with them again. Thank you!
Peter Hertel
Great charter flight with Stratos. They went the extra effort to ensure we had a comfortable jet with the highest safety standard.
Larnell B. E.
From the first email until the time we were wheels down in St. Thomas, the responsiveness, service, professionalism and attention to detail were exceptional. There is absolutely no chance I will ever use anyone else and I will be sure to share my experiences with my colleague’s here on Capitol Hill and in my professional and personal circles. A special acknowledgement to Glenn, for everything he did to make this a seamless business experience! Regards, Larnell Director, Travel, Security and Facilities,
THERESA L.
KERRY HILL WENT ABOVE AND BEYOND TO HELP ME WITH THIS TRIP FOR MR. SOLLBERGER. SHE IS PATIENT AND KNOWLEDGABLE AND WAS MORE THAN HAPPY TO HELP SEE THAT MR <REDACTED> ARRIVED SAFELY ON THE GROUND AND AT HIS HOTEL . I CANNOT SAY ENOUGH ABOUT KERRY'S EXCELLENCE. THE FLIGHT AND CREW WERE EXCELLENT AS WELL.
John Westbrook
Team, We were advised the flights went well and the passengers were happy.
Ricky Guagliardo
Good afternoon, I hope all is well! The experience has been quite pleasant when dealing with Stratos Jet Charters! We appreciate your business and constant support. I look forward to continuing that business once our jets are added to our fleet. Thank you!
Randall H.
Superb service.