The Right Requirements for the Job
Stratos is an ARGUS Certified Broker, meaning we demonstrate safety excellence by adhering to the policies and procedures put in place by ARGUS, the leader in aviation safety and information.One key area is maintaining the appropriate insurance coverages.
We’ve also created our own in-house Air Carrier Due Diligence Program, which pre-screens aircraft before each mission. One of those requirements states that each private aircraft must carry liability insurance for a minimum of $25 million for turboprop charters and $50 million for jets. However, many of our preferred operators greatly exceed these minimums.
In addition to these requirements, we invested $50 million in a non-owned liability policy, offering peace of mind to flyers.
When You Want Additional Aviation Insurance
If you’re searching for even more insurance coverage, we’ve got you covered. Through our Stratos Aviation Insurance program, we’re able to connect you with an insurance broker that can create a policy suitable for your preferences and requirements.
“We don’t like to think about the value the policy provides, but we do know one thing about insurance: It’s better to have it and not need it, than the other way around.” – Joel Thomas, President & CEO, Stratos Jet Charters Inc.
Mike S.
My family has flown with you dozens of times. Everything, from booking, to the flights, to the follow-up shows that you care about your customers. I would definitely recommend Stratos & have already done so.
Buddy P.
already recommended to a friend.
Christopher S.
Anthony went above and beyond to make certain that our trip to the Bahamas went off without a hitch. The team coordinated everything including ground transportation. Anthony stayed in contact each leg of the trip to make certain that we had everything we needed. I highly recommend Stratos Jet and will certainly use them again in the future.
Eileen S.
We were very pleased with every aspect of our Stratos experience. Booking, follow-up, communication, and of course the flight itself.
Gaetano C.
Everything was very good, however, I am disappointed that I was quoted one price and was charged another.
Francis L.
Garett is the best!
Matteo G.
A big thanks to Joel and his team as always. The trips were both excellent and every detail was handled from adverse weather upon arrival to a last minute departure day change, Stratos always is so responsive and communicates everything clearly. We love our trip support team and they ensure that travel with our two young children is always planned for and enjoyable. The value that Stratos brings breaks down as follows: 1. It starts with their online marketplace 2.market and equipment knowledge to assist you in your trip planning to the best possible plane and choices of airports to best serve your needs and schedule 3.Aviation marketplace knowledge which ensures the best operator for your needs (always fully insured and Argus Gold or Plat) with great planes 4. trip support and seamless process from ground transport and catering to wheels up/ down This is the best, easiest and turnkey as you can get in the Private Jet marketplace.
Gary C.
This trip was unusual in that on the return there was a tropical storm that hit our area. Joel stayed in constant contact with me and flight operations so there was never a time that I was uninformed. I have no hesitancy to recommend Joel, a pilot himself and in charge of Stratos, to others seeking a charter operator.....in fact I have done just that.
Luis R.
Excellent service from Anthony all the way around. Quick response for a last second booking, great follow-up and great online itinerary management service.
Avanidhar S.
Scott D.
We had a great experience, particularly with Steve and the booking process, as well as with flight, which was fantastic. We would highly recommend Stratos. Thanks again!
James Mead
I like the new summary sheets you are sending, information is the key and they work. Have always loved running for you guy, you make it easy. Thank you for all you do and it is our goal to keep the relationship growing. Thanks Team! Jim
Gary C.
This was a last minute medical request. Joel, who I have worked with in the past took time away from his vacation to assist me with a fight that met my needs exactly. He’s friendly and professional and a credit to any organization!
Robert B.
Glenn made booking effortless, pilots made it a great flight and yes, I would recomend to a friend.
Anhad N.
Great service, great aircraft, fantastic experience.
Rick H.
We have been using Stratos for a couple of years now and appreciate their dedication to using only the safest charter operators. Just completed the front end of a back to back for the Christmas Holiday.
James M.
yes!
John D.
It was perfect!
David L.
Excellent service and the crew was very professional.
Daryl S.
Both the pilots were exceptional, professional, and very thoughtful. My father has limited mobility, and alzheimers , so the assistance from the crew was appreciated by all. Wonderful experience, i would do this again.
Bob Koch
Nice, easy and prompt communication. Pleasure working with your team
Guy L.
Yes i will recommend it
Bill M.
Would recommend. I gave them a 5 star rating.
Paula W.
It's all good !
Shaundra G.
Great experience overall. Communication is always great and solving any unforeseen issues has always been a breeze.
Angie W.
I met Joel, years ago, when he first introduced me to Stratos Jet Charters during its start-up phase. I was always very impressed on their marketing and honesty, as a broker. Joel is very genuine and caring when it comes to his customers or the operators that he works with. I know that Stratos Jets will not sacrifice safety for anything. I know that he likes to treat everyone like they are part of the Stratos Jet family. The trip planning process, from quote request to trip planning to invoice, is seamless – they’ve thought of everything and continue to be ahead of the trend in our industry with the way they do things. They think of everything! In my opinion, Stratos Jet Charters set the bar for aircraft brokerage and I will always continue to look forward to working with them.
Dani F.
Our company uses Stratos, we work directly with Kerry, she and everyone else have always been extremely helpful and manage our flights and requests with no problem! They respond friendly, quickly and we have no interest in ever switching companies. Highly recommended! Extremely happy clients!
Tonio B.
The Stratos Jet Charters team provides a seamless & excellent experience from beginning to end. They are a forward thinking company that puts the customer first and never disappoints with any trip or itinerary. Would absolutely recommend to anyone!
Travis C.
I worked with Kimberly from Stratos Jet Charters. She was very enthusiastic and helpful. In fact because of her enthusiasm and helpfulness, I chose Stratos over a another company that gave me a slightly lower quote. She answered all my questions and did her best to meet all my requests. The flight was excellent, plane was comfortable and the pilots were very helpful and professional. There was a bit of miscommunication about the hours of customs at my home airport .. and lead to a bit of confusion about the return departure time. Ice for beverages had melted on the first leg, and not all the drinks were stocked according to what was promised. My requests were fulfilled however for the return flight. I'm a coffee drinker, coffee was well stocked, but very little cream available, kinda curdled!!. These are tiny details but better supply of online refreshments would have made the flight perfect!! Beautiful views, no delays, smooth landings, and comfortable seats and lav. Beautiful shiny, clean plane. . the CJ3. Had a great time!
Eric Sanchez
Always great working with you guys!! Great job all around as usual.
MG.
Another great experience with Joel & his team. From rental car arrangements to being ready for three small children Stratos handled everything. The equipment was beautiful and the crews were very kind! I never can say enough praise for Stratos!
John F.
Anthony was terrific, good clear quote information, helpful options and overall a very pleasant experience.
Dennis R.
My daughter was the passenger and she enjoyed her experience. This trip was vital to make it possible to go to her residence in Germany.
Carol K.
Loved everything about our flight, thanks to the unbelievable service from Kerry and Sarah. We were so very pleased with the planning, follow up and service. Do not waste your time or money looking anywhere else. Kerry is a super rock star of customer service. Wow!
William O.
Anthony quickly found a charter that met our destination and date requirements.
Kim Krum
As always, your staff is a pleasure to work with, and are very good with their communication, etc. I (of course) wish we didn't have the snafu with your client cutting the trip short, only to change his mind - costing us an additional 3 hours of flight time (approx. $10,000) - since we cancelled a trip with another operator to accommodate his request to leave early. I think there should have been a consideration for a 2 hour cancellation fee or something there. We understand that this wasn't Stratos Jets' doing - but I believe your client should have been penalized in some way as he was informed we had another trip and he told us to cancel it to accommodate him. This was very disappointing (and financially detrimental) for us, especially as we had lowered the cost of the trip (in addition to removing all minimums) prior to booking. The only way it made sense for us to do that was to fly while sitting transient.
Brian S.
Everything from start to finish was great will definitely be utilizing Stratos again
Gerald B.
Cannot recommend Stratos strongly enough. Our pilots were superb. They dropped us into 07FA onto a wet runway that a lot of pilots would have diverted for but the new grooved runway and pilot skill had us safely on the ground and taxiing after using way less than half the runway. The Citation Sovereign was in tip top condition. We will definitely use Stratos again.
Dave P.
Passenger stated that the "jet interior was shoddy and showed that the jet wasn't well taken care of." Said crew was nice. Stated no coffee available although I had specified de-caf to be provided and followed that up with company client services requesting same.
Andy S.
I have highly recommended Stratosjets to friends and will continue to do so. The planning team (Kyle Jones being my lead - world class individual) continues to do a superb job tending to each detail and communicating same timely and in an understandable fashion.
Jim C.
The entire experience from beginning to end was “top flight”. My agent, Steve Stogner was extremely patient, diligent-to-a-fault and unyielding in his efforts to provide us with great service and prioritization of our safety, notwithstanding some difficulties with the inclement weather conditions and cell phone communication challenges due to our location in a remote wilderness area of the mountainous Northern Georgia Chatahoochie National Forest. The pilots were extremely professional, affable and ostensibly competent. In sum, I would enthusiastically recommend the Stratos Charter Jet service and overall private flight experience to anyone! Dr. James R. C.
Valerie W.
Kyle immediately answered the phone when I called, after normal work hours, needing a plane the next morning. He worked with me for hours to find the right plane. I flew out the next morning at 9am. Kyle followed along with both that flight as well as the return the next day to make sure everything was fine. I feel comfortable knowing that Stratos carefully chooses their planes with the highest safety ratings. Thank you to Kyle and his team for their attention to detail and care that their customers have an excellent and safe travel experience. I highly recommend Stratos Jet Charters
Michael M.
So easy to work with. Terrific communications.
ASG ASG
Good communication
Eric Sanchez
Always great teamwork
Paula M.
Bob W.
Outstanding service. Appreciate all the aircraft options
Katherine C.
I would like to be able to track aircraft on internet.
James Taylor
My experience with Joel and his team a Stratos was great! We had a little wrinkle in our trip when we were diverted from our destination to another airport. It had nothing to do with our flight. There was a disabled plan on the runway. We diverted to the other airport and waited briefly for word on when it would clear. Joel and his team were all over it. They had alternate transportation lined up for us, which, we didn't end up using and ultimately got back on the plane and went to our intended destination. There were no extra charges and we only lost about an hour. Our return trip was fast and uneventful. Stratos helped us find the right plane for our trip and kept us within our budget. Thanks Joel and team!
Peter Hertel
Great charter flight with Stratos. They went the extra effort to ensure we had a comfortable jet with the highest safety standard.