Every year, the city of Oahu hosts a celebration of the Hawaiian Islands. In 1956, this event began as Aloha Week. But as the event grew and it became more popular, the event organizers changed the name of the event to Aloha Festivals in 1991.
Since then, thousands of volunteers work together to stage events that are enjoyed by more than 100,000 people each year. This community-supported event honors and celebrates Hawaii’s music, dance, and unique traditions.
While each of the Hawaiian islands celebrate this event in their own ways, the island of Oahu is where the majority of the Aloha Festivals events take place. As such, we recommend booking a flight to the Daniel K. Inouye Honolulu International Airport (HNL) or the Kalaeloa Airport/John Rogers Field Airport (JRF).
Are you looking to experience unique Hawaiian traditions at the Aloha Festivals in Honolulu? Stratos Jets can arrange private jets to Aloha Festivals in Oahu and any of the other Hawaiian Islands. Whether you want to island-hop or rent a stylish convertible to tour the island, our Trip Support Team is here to help.
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
4.5/5(22)
4.7/5(25)
4.8/5(568)
4.8/5
566 Reviews
4.7/5
25 Reviews
4.5/5
22 Reviews
5/5
4 Reviews
Overall rating (4.89 out of 5) Based on 675 reviews from our trusted Jet Charter reviews
ERIC SANCHEZ
51502/07/2018
Smooth across the board as always. Thanks for the trip.
Alan G.
51508/31/2020
Beginning to end it was a first tier experience. Great value, great front end service and follow through, trip support, rental cars ready on the apron, super helpful staff. A genuinely wonderful experience.
Susan R. C.
51508/06/2024
Thank God for Joel! He was able to book a flight for us last minute and everything went like clockwork. Stratos has the best service and never lets us down. Kudos to Stratos for a job well done!
Peter G.
51506/03/2020
My representative Simon did a really good job explaining my options and arranging our charter. Disappointed our charter Was 30 minutes late due to routine maintenance. Since it was routine, obviously it should have been scheduled to not interfere with our flight schedule. One of the big reason for the charter was to avoid sitting around a lounge in the Covid era. Due to the delay, that’s exactly what we did. Small issues, but water wasn’t working in lavatory, cabin temperature was a bit erratic, and air vent dripped water. Crew was courteous and flight was fine.
--------------------------
Dear Peter,
Thank you for taking time to provide feedback regarding your recent flight on N860TX. After receiving your review, I investigated the matter to learn a bit more about what was going on.
During the pre-flight check, the crew discovered a maintenance issue that, while minor, needed to be resolved prior to your departure. Unfortunately, resulting in a delay in your schedule. We understand that the value of private aviation is oriented around your schedule and privacy, but we can not prioritize that over safety. In the case of the delay, it is a result of the crews concern for safety of flight. Regardless, our team values your feedback and have shared it with the air carrier as well.
We look forward to working with you again on your next trip and will seek to ensure a smoother travel experience.
All my best,
Joel A. Thomas
President and CEO
Tom K.
51507/19/2021
Excellent service from end to end. Booking the charter was top level service, and that extended all the way to landing and departure from the terminal.
Kim T.
51505/10/2013
Ricky was wonderful to work with and answered all our many questions!
Todd C.
51501/27/2021
Incredibly responsive, great service, sourced a great plane, would definitely recommend to friends.
Rick H.
51506/08/2021
Easy to book with a lot of options regarding the type of aircraft needed
Bill P.
51511/01/2021
Simon and your team made our overall experience excellent. The total process start to end was well done.
Luis R.
51508/31/2020
Excellent service from Anthony all the way around. Quick response for a last second booking, great follow-up and great online itinerary management service.
Antun D.
51505/03/2021
Your whole operation is responsive and attentive, always good to deal with them
Beverly B.
51511/26/2016
We prefer to finalize our itinerary, plane and crew at least a week in advance. We did not get things completely final until the day of the actual flight. Secondly, we prefer to pay post-flight rather than pre-flight. You were able to make an exception in our case which was appreciated. Lastly, the quality of the catering service from STT was atrocious. It was inedible.
David D.
51505/03/2018
I travel regularly for business and have booked charter flights through a number of different private jet companies. At the beginning of the year, I was referred to Joel at Stratos. Since then, I have booked a number of flights through Stratos. His team does a great job ensuring we have a seamless travel experience. I would definitely recommend Stratos to others.
Joe M.
51505/09/2014
It was all great. The only problem even though the rental car was right there waiting for us, it had a terrible stale cigarette odor which was most uncomfortable for our journey home. That's not your fault but I would never rent from Hertz again.
Laura C.
51512/14/2022
Good morning, Joel. I have been in the customer service business for 30 years as a realtor and previously customer service manager for a performing arts hall. I am very critical when it comes to customer service as so many companies who pride themselves being excellent fall short. I feel when it excels, it should be pointed out to their superior.
Falling short is certainly not the case with Kyle Jones and Leslie Jackson. This is my first experience with chartering a private plane. My 94 year old father and 92 year old mother are going to their favorite place in the world, the Beau Rivage hotel in Biloxi MS at Christmas time. A charter flight works so much better than the hassle of traveling commercial today.
Kyle was on top of everything for me and when I would send him a question via email the response was rapid fire. The same goes for Leslie. I don’t think it was more than 5 minutes before a response came back. Their friendliness, professionalism and knowledge is above par and you are extremely lucky to have them on the Stratos team.
My father insists he will be going again next year and I hope he is correct. I will contact Stratos for their traveling needs and hopefully work with both the wonderful Kyle and Leslie again.
Merry Christmas to you and your family and a happy New Year.
Laura
Mike S.
51505/03/2018
My family has flown with you dozens of times. Everything, from booking, to the flights, to the follow-up shows that you care about your customers. I would definitely recommend Stratos & have already done so.
Kim V. N.
51512/21/2021
From the ease of booking the flights and actual flights, it was effortless. I would definitely recommend Stratos to friends and use you again. Kyle was wonderful to work with, very helpful, and communicative. Both our flights were lovely. Staff was professional and courteous. All in all a great experience.
MG.
51504/24/2019
Another great experience with Joel & his team. From rental car arrangements to being ready for three small children Stratos handled everything. The equipment was beautiful and the crews were very kind! I never can say enough praise for Stratos!
Michael D.
51505/03/2018
Stratos arranged a private jet to Toronto for me last minute. Everything went well and the Challenger 300 was very nice. Thank you
Stuart S.
51508/12/2020
We felt safe, comfortable and the flight arrived ahead of schedule.
Guy L.
51505/01/2018
Yes i will recommend it
Bruce M
51508/12/2017
I was in a desperate situation to get to my sons graduation from marine camp and I was not going to miss it. Stratos made arrangements very quickly to get me where I needed to go. It was very efficient and first rate. Thank you
Marcus Tmur
51511/14/2023
I like the live itinerary feature
Sean L.
51505/02/2017
Very fast quote ~ excellent pricing, strong safety rating. Trip was excellent.
Larry B.
51502/12/2014
This was a fantastic trip and our family will remember the rest of their life. Wife says it is the only way to travel via air. Everything was handled perfect
Roxann S.
51505/12/2016
Flight was for an elderly person and the tail number was provided a long time before the flight and I made sure the person flying had all the info written down by someone who could hear and got everything correct. Flyer had that until day before when tail number changed. I had to find someone who could hear me well and right down the correct info for the person traveling so he got it straight in his head and for driver.
Kyle B.
51502/12/2020
This service was unmatched and couldn’t have been better!
Bobbi Dent
51507/03/2022
Looking forward to our next booking with you!
Professionalism at its finest!
Scott B.
51504/27/2021
I look forward to booking again..
Steve S.
51506/12/2017
I have used Stratos Jets quite a few times and have been extremely happy with the results.
Kerry does a fantastic job and always follows up on all details.
Thanks
Steve
Steve R.
51504/09/2024
All went well on the flight. Great pilot crew both ways.
Juliet S. T.
51505/05/2018
Joel was extraordinary in helping me with options when a connecting flight was cancelled and I had to scramble to get to my destination on time. He was available late into the evening to help me and ultimately I made my appointment.
Laurie K.
51511/29/2018
I made all of the arrangements for the charter flight for my boss and his family. I worked with Joel Thomas personally, who took the time with me to show the jet options available, all the while considering my boss's medical issues and care requirements. He emailed a jet comparison guide with photographs to view side-by-side so that I could make a wise and informed decision, and walked me through them over the phone. He was determined to provide the best possible experience for everyone. Joel made it all so easy, and it was clear after conversations with him that he has a heart for people and genuinely cares about their needs. I ordered in-flight catering, over the phone, which could not have been any easier. The food was plentiful and exceptional! My boss called me the next day asking that I inquire as to who the local caterer was that supplied the food, as he wants to make sure that we use them in the future. They staged all of the food on beautiful white platters that looked classy and elegant, as though it was all prepared for red carpet guests. And every selection was freshly prepared that day and over the top in flavor! The pilot was very nice and personable and clearly cared about the comfort and safety of his passengers. The plane was extremely comfortable and very luxurious. The seating was perfect for the six of them and their cat, Molly! I received a call the next day from my boss's grown daughter, and all she did was rave about how it was first class all the way! She said I always do such a great job. LOL! It was Joel and the Stratos team that did all the work! My part was easy! Ohhh, and Joel also went out of his way to arrange for ground transportation upon their flight's arrival. I can say from personal experience over the years, that flying does not get any better than going first class with Joel Thomas and his team at Stratos Jet Charters. I want to thank them for making me look like the best assistant ever!!
Brian M.
51511/03/2020
Glenn and his team at Stratos were amazing. Unfortunately, the operator provided last minute communication of a delay that caused problems on the arriving end of the flight. The operator was aware of the delay the night before and failed to inform Glenn (and in turn, me). The drive from the San Jose, CR airport to my final destination was incredibly dangerous due to my having to drive at night. The stress of travel was significant to begin with. The poor communication and the delay into the final destination caused another whole level of stress which is understood when you travel commercially, but not when you spend $17K on a private jet charter.
Dayne W.
51504/20/2023
Last minute decision to fly private. Daniel was incredible to work with on my travel. Would highly recommend Stratos!!
Gerald B.
51510/24/2023
Cannot recommend Stratos strongly enough. Our pilots were superb. They dropped us into 07FA onto a wet runway that a lot of pilots would have diverted for but the new grooved runway and pilot skill had us safely on the ground and taxiing after using way less than half the runway. The Citation Sovereign was in tip top condition. We will definitely use Stratos again.
Robert A.
51505/07/2022
After our plane developed mechanical problems and a night of discomfort and doubt, Kyle was able to find a plane and a crew at last minute to save my wife's 60th birthday trip. We arrived a little late but we arrived! You are the best Kyle.
Geraldine C.
51504/27/2021
Booking was great, Kyle is wonderful a asset to your company. However the pilots were not. They were not there on time never offered an apology or explained as to why. When questioned they were extremely RUDE. I was told that the Pilots went to eat lunch so they kept myself and family waiting over an hour past wheels up time. I arrived at 12:30 for a 1:00 flight they arrived at 1:30 for a 1:00 flight with BAD attitudes
Shalana Pohlman
51506/12/2023
As always, you guys set a great example for what working with a broker should be like. :)
Travis C.
51507/21/2019
I worked with Kimberly from Stratos Jet Charters. She was very enthusiastic and helpful. In fact because of her enthusiasm and helpfulness, I chose Stratos over a another company that gave me a slightly lower quote. She answered all my questions and did her best to meet all my requests. The flight was excellent, plane was comfortable and the pilots were very helpful and professional. There was a bit of miscommunication about the hours of customs at my home airport .. and lead to a bit of confusion about the return departure time. Ice for beverages had melted on the first leg, and not all the drinks were stocked according to what was promised. My requests were fulfilled however for the return flight. I'm a coffee drinker, coffee was well stocked, but very little cream available, kinda curdled!!. These are tiny details but better supply of online refreshments would have made the flight perfect!! Beautiful views, no delays, smooth landings, and comfortable seats and lav. Beautiful shiny, clean plane. . the CJ3. Had a great time!
Ricky Guagliardo
51505/12/2021
Good afternoon, I hope all is well! The experience has been quite pleasant when dealing with Stratos Jet Charters! We appreciate your business and constant support. I look forward to continuing that business once our jets are added to our fleet. Thank you!
Dan F.
51505/07/2022
Great flight, always professional and nice aircraft!
Debbie D.
51506/29/2023
Came through for me in the clutch! Sanity saving charter ;-)
William B.
51502/05/2021
Great trip all round. Glenn and the team were terrific. The crew on the day were amazing.
Carol K.
51504/01/2018
Loved everything about our flight, thanks to the unbelievable service from Kerry and Sarah. We were so very pleased with the planning, follow up and service. Do not waste your time or money looking anywhere else.
Kerry is a super rock star of customer service. Wow!
Christine L.
51512/31/2010
Great trip! Keep us informed of empty legs to Aspen
Craig O.
51510/28/2019
We are very happy with Stratos and will contact again when we return to our summer home next May. The fuel stop in Charleston was not scheduled but we understand that depends on the winds. Burlington Vermont to Fort Myers Florida is near the range list of a 400XP
Jeff P.
51510/14/2021
As always, Stratos has the best selection of aircraft and crew. Zach is amazing to work with.
Kim H.
51510/09/2024
I have never met Anthony, but based on his efforts over the years, I would hire him sight unseen. Best customer service. Period. I've gone with other carriers who promised lower price and got stranded. He's always found a way to accommodate even when challenges occur. Top notch.
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call right now and we can get you on your way to the destination of your choice! Talk to one of our air chater argents now by calling (888) 593-9066 or by emailing [email protected]
How do I choose the right aircraft for my mission?
As charter brokers, we do more than simply book your charter flight. At Stratos Jets, our air charter associates are highly trained personnel capable of matching our clients with the appropriate aircraft for their travel needs. Once we determine how many passengers you’re travelling with and how far you’re flying, we can determine which category of aircraft you require. There are many options available. The most common aircrafts hired for private charters include:
Cessna’s Citation X
Gulfstream’s G650
Bombardier’s Global line
After that, we can help you narrow down the selection of recommended aircraft based on budget, desired cabin amenities, airport requirements, luggage capacity, as well as aircraft age and performance capabilities.
Staying Safe in the Skies
At Stratos Jets, air charter safety is our number one concern. One of our key policies is to increase consumer education. This ensures our clients are able to make informed decisions. We also work with our aircraft providers to ensure their safety training programs meet and even exceed our air charter safety requirements. To make this happen, Stratos Jets is an ARGUS Certified Broker. This means that our brokerage firm is:
Committed to the best industry practices
Adhering to all applicable safety regulations
Maintaining the appropriate insurance coverage required
Are there additional costs per private jet rental passenger?
There are no additional costs per passenger. At Stratos Jet Charters, we base our private jet rental prices per hour, not per guest.
The Stratos Pricing Estimator
If you would like to estimate the cost of a private jet charter, use our Stratos pricing estimator page. It lists the most common estimates based on destination and aircraft type. And you can always enter customized data to get an estimate for a specific destination.
Additional Concierge Charges
We do charge for some of our additional concierge services, such as in-flight catering and entertainment, hotel bookings and ground transportation. We know our clients’ time is precious, so we offer the value and convenience of “one-stop-shopping” through our Trip Support team. When you book a flight with Stratos Jet Charters, we can take care of all the logistics, including booking hotels, meeting spaces, limousines and tickets to special events. That way you can relax, and enjoy your trip.
Empty Leg Charters
Also, since we charge per hour, not per passenger, there are travel bargains to be found with our Empty Leg Flights. Many of our private jet rental flights are one-way, and then we need to move the aircraft to a new destination. To reduce the costs of flying an empty aircraft, we offer discounts to travelers with flexible itineraries. Clever passengers will sometimes split the cost with their fellow travelers, thereby reducing the cost for everyone on the flight.
Can I make last-minute changes to my itinerary?
If your plans need to change, we will do everything in our power to accommodate the changes. One of the benefits of hiring Stratos Jet Charters is that we have much more flexibility than commercial airlines and can provide many more air charter services.
We have two teams that can help you. Here is a brief description of each:
Charter Sales Agents
This is the initial contact team. They evaluate your travel needs to identify the appropriate aircraft type for your travel plan. Pricing is determined by aircraft availability, its position related to the intended departure location and the position of where the aircraft needs to be after performing the customer’s flight.
Trip Support Team
Once the aircraft has been selected, Trip Support works with the customer, the air carrier and all concierge service providers to organize all of the travel details. Trip Support is responsible for coordinating:
Departure time
Departure and arrival at the Fixed Base departure location
Ensuring assigned crew members meet Stratos experience requirements
Making sure the insurance is current and everyone is protected
Coordinating all concierge services
In reference to last-minute itinerary changes, any changes would go through the Trip Support Team.
Our customers often have demanding flight itineraries that can change quickly. They’ve come to appreciate knowing there’s an entire team of people focused on organizing all the details of their trip. Stratos Jet Charters wants to provide our clients with consistently outstanding air charter service and an impeccable safety record.
Are you ready to book your Can I make last-minute changes to my itinerary? charter flight yet?
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call now and we'll get you on your way to your destination!
ERIC SANCHEZ
Smooth across the board as always. Thanks for the trip.
Alan G.
Beginning to end it was a first tier experience. Great value, great front end service and follow through, trip support, rental cars ready on the apron, super helpful staff. A genuinely wonderful experience.
Susan R. C.
Thank God for Joel! He was able to book a flight for us last minute and everything went like clockwork. Stratos has the best service and never lets us down. Kudos to Stratos for a job well done!
Peter G.
My representative Simon did a really good job explaining my options and arranging our charter. Disappointed our charter Was 30 minutes late due to routine maintenance. Since it was routine, obviously it should have been scheduled to not interfere with our flight schedule. One of the big reason for the charter was to avoid sitting around a lounge in the Covid era. Due to the delay, that’s exactly what we did. Small issues, but water wasn’t working in lavatory, cabin temperature was a bit erratic, and air vent dripped water. Crew was courteous and flight was fine.
--------------------------
President and CEO
Tom K.
Excellent service from end to end. Booking the charter was top level service, and that extended all the way to landing and departure from the terminal.
Kim T.
Ricky was wonderful to work with and answered all our many questions!
Todd C.
Incredibly responsive, great service, sourced a great plane, would definitely recommend to friends.
Rick H.
Easy to book with a lot of options regarding the type of aircraft needed
Bill P.
Simon and your team made our overall experience excellent. The total process start to end was well done.
Luis R.
Excellent service from Anthony all the way around. Quick response for a last second booking, great follow-up and great online itinerary management service.
Antun D.
Your whole operation is responsive and attentive, always good to deal with them
Beverly B.
We prefer to finalize our itinerary, plane and crew at least a week in advance. We did not get things completely final until the day of the actual flight. Secondly, we prefer to pay post-flight rather than pre-flight. You were able to make an exception in our case which was appreciated. Lastly, the quality of the catering service from STT was atrocious. It was inedible.
David D.
I travel regularly for business and have booked charter flights through a number of different private jet companies. At the beginning of the year, I was referred to Joel at Stratos. Since then, I have booked a number of flights through Stratos. His team does a great job ensuring we have a seamless travel experience. I would definitely recommend Stratos to others.
Joe M.
It was all great. The only problem even though the rental car was right there waiting for us, it had a terrible stale cigarette odor which was most uncomfortable for our journey home. That's not your fault but I would never rent from Hertz again.
Laura C.
Good morning, Joel. I have been in the customer service business for 30 years as a realtor and previously customer service manager for a performing arts hall. I am very critical when it comes to customer service as so many companies who pride themselves being excellent fall short. I feel when it excels, it should be pointed out to their superior.
Falling short is certainly not the case with Kyle Jones and Leslie Jackson. This is my first experience with chartering a private plane. My 94 year old father and 92 year old mother are going to their favorite place in the world, the Beau Rivage hotel in Biloxi MS at Christmas time. A charter flight works so much better than the hassle of traveling commercial today.
Kyle was on top of everything for me and when I would send him a question via email the response was rapid fire. The same goes for Leslie. I don’t think it was more than 5 minutes before a response came back. Their friendliness, professionalism and knowledge is above par and you are extremely lucky to have them on the Stratos team.
My father insists he will be going again next year and I hope he is correct. I will contact Stratos for their traveling needs and hopefully work with both the wonderful Kyle and Leslie again.
Merry Christmas to you and your family and a happy New Year.
Laura
Mike S.
My family has flown with you dozens of times. Everything, from booking, to the flights, to the follow-up shows that you care about your customers. I would definitely recommend Stratos & have already done so.
Kim V. N.
From the ease of booking the flights and actual flights, it was effortless. I would definitely recommend Stratos to friends and use you again. Kyle was wonderful to work with, very helpful, and communicative. Both our flights were lovely. Staff was professional and courteous. All in all a great experience.
MG.
Another great experience with Joel & his team. From rental car arrangements to being ready for three small children Stratos handled everything. The equipment was beautiful and the crews were very kind! I never can say enough praise for Stratos!
Michael D.
Stratos arranged a private jet to Toronto for me last minute. Everything went well and the Challenger 300 was very nice. Thank you
Stuart S.
We felt safe, comfortable and the flight arrived ahead of schedule.
Guy L.
Yes i will recommend it
Bruce M
I was in a desperate situation to get to my sons graduation from marine camp and I was not going to miss it. Stratos made arrangements very quickly to get me where I needed to go. It was very efficient and first rate. Thank you
Marcus Tmur
I like the live itinerary feature
Sean L.
Very fast quote ~ excellent pricing, strong safety rating. Trip was excellent.
Larry B.
This was a fantastic trip and our family will remember the rest of their life. Wife says it is the only way to travel via air. Everything was handled perfect
Roxann S.
Flight was for an elderly person and the tail number was provided a long time before the flight and I made sure the person flying had all the info written down by someone who could hear and got everything correct. Flyer had that until day before when tail number changed. I had to find someone who could hear me well and right down the correct info for the person traveling so he got it straight in his head and for driver.
Kyle B.
This service was unmatched and couldn’t have been better!
Bobbi Dent
Looking forward to our next booking with you! Professionalism at its finest!
Scott B.
I look forward to booking again..
Steve S.
I have used Stratos Jets quite a few times and have been extremely happy with the results. Kerry does a fantastic job and always follows up on all details. Thanks Steve
Steve R.
All went well on the flight. Great pilot crew both ways.
Juliet S. T.
Joel was extraordinary in helping me with options when a connecting flight was cancelled and I had to scramble to get to my destination on time. He was available late into the evening to help me and ultimately I made my appointment.
Laurie K.
I made all of the arrangements for the charter flight for my boss and his family. I worked with Joel Thomas personally, who took the time with me to show the jet options available, all the while considering my boss's medical issues and care requirements. He emailed a jet comparison guide with photographs to view side-by-side so that I could make a wise and informed decision, and walked me through them over the phone. He was determined to provide the best possible experience for everyone. Joel made it all so easy, and it was clear after conversations with him that he has a heart for people and genuinely cares about their needs. I ordered in-flight catering, over the phone, which could not have been any easier. The food was plentiful and exceptional! My boss called me the next day asking that I inquire as to who the local caterer was that supplied the food, as he wants to make sure that we use them in the future. They staged all of the food on beautiful white platters that looked classy and elegant, as though it was all prepared for red carpet guests. And every selection was freshly prepared that day and over the top in flavor! The pilot was very nice and personable and clearly cared about the comfort and safety of his passengers. The plane was extremely comfortable and very luxurious. The seating was perfect for the six of them and their cat, Molly! I received a call the next day from my boss's grown daughter, and all she did was rave about how it was first class all the way! She said I always do such a great job. LOL! It was Joel and the Stratos team that did all the work! My part was easy! Ohhh, and Joel also went out of his way to arrange for ground transportation upon their flight's arrival. I can say from personal experience over the years, that flying does not get any better than going first class with Joel Thomas and his team at Stratos Jet Charters. I want to thank them for making me look like the best assistant ever!!
Brian M.
Glenn and his team at Stratos were amazing. Unfortunately, the operator provided last minute communication of a delay that caused problems on the arriving end of the flight. The operator was aware of the delay the night before and failed to inform Glenn (and in turn, me). The drive from the San Jose, CR airport to my final destination was incredibly dangerous due to my having to drive at night. The stress of travel was significant to begin with. The poor communication and the delay into the final destination caused another whole level of stress which is understood when you travel commercially, but not when you spend $17K on a private jet charter.
Dayne W.
Last minute decision to fly private. Daniel was incredible to work with on my travel. Would highly recommend Stratos!!
Gerald B.
Cannot recommend Stratos strongly enough. Our pilots were superb. They dropped us into 07FA onto a wet runway that a lot of pilots would have diverted for but the new grooved runway and pilot skill had us safely on the ground and taxiing after using way less than half the runway. The Citation Sovereign was in tip top condition. We will definitely use Stratos again.
Robert A.
After our plane developed mechanical problems and a night of discomfort and doubt, Kyle was able to find a plane and a crew at last minute to save my wife's 60th birthday trip. We arrived a little late but we arrived! You are the best Kyle.
Geraldine C.
Booking was great, Kyle is wonderful a asset to your company. However the pilots were not. They were not there on time never offered an apology or explained as to why. When questioned they were extremely RUDE. I was told that the Pilots went to eat lunch so they kept myself and family waiting over an hour past wheels up time. I arrived at 12:30 for a 1:00 flight they arrived at 1:30 for a 1:00 flight with BAD attitudes
Shalana Pohlman
As always, you guys set a great example for what working with a broker should be like. :)
Travis C.
I worked with Kimberly from Stratos Jet Charters. She was very enthusiastic and helpful. In fact because of her enthusiasm and helpfulness, I chose Stratos over a another company that gave me a slightly lower quote. She answered all my questions and did her best to meet all my requests. The flight was excellent, plane was comfortable and the pilots were very helpful and professional. There was a bit of miscommunication about the hours of customs at my home airport .. and lead to a bit of confusion about the return departure time. Ice for beverages had melted on the first leg, and not all the drinks were stocked according to what was promised. My requests were fulfilled however for the return flight. I'm a coffee drinker, coffee was well stocked, but very little cream available, kinda curdled!!. These are tiny details but better supply of online refreshments would have made the flight perfect!! Beautiful views, no delays, smooth landings, and comfortable seats and lav. Beautiful shiny, clean plane. . the CJ3. Had a great time!
Ricky Guagliardo
Good afternoon, I hope all is well! The experience has been quite pleasant when dealing with Stratos Jet Charters! We appreciate your business and constant support. I look forward to continuing that business once our jets are added to our fleet. Thank you!
Dan F.
Great flight, always professional and nice aircraft!
Debbie D.
Came through for me in the clutch! Sanity saving charter ;-)
William B.
Great trip all round. Glenn and the team were terrific. The crew on the day were amazing.
Carol K.
Loved everything about our flight, thanks to the unbelievable service from Kerry and Sarah. We were so very pleased with the planning, follow up and service. Do not waste your time or money looking anywhere else. Kerry is a super rock star of customer service. Wow!
Christine L.
Great trip! Keep us informed of empty legs to Aspen
Craig O.
We are very happy with Stratos and will contact again when we return to our summer home next May. The fuel stop in Charleston was not scheduled but we understand that depends on the winds. Burlington Vermont to Fort Myers Florida is near the range list of a 400XP
Jeff P.
As always, Stratos has the best selection of aircraft and crew. Zach is amazing to work with.
Kim H.
I have never met Anthony, but based on his efforts over the years, I would hire him sight unseen. Best customer service. Period. I've gone with other carriers who promised lower price and got stranded. He's always found a way to accommodate even when challenges occur. Top notch.
Rob O.
Yuri was wonderful!