The ATP World Tour Masters 1000 events are held annually throughout the year in Europe, North America and Asia. Next to the four Grand Slam events, they are the most prestigious tournaments in all of men’s tennis. Current tour stops include Indian Wells, Miami, Monte Carlo, Madrid, Rome, Toronto/Montreal, Cincinnati, Shanghai and Paris.
There is also a World Tour Final held annually in London. Given this exciting worldwide list of sporting venues, chartering private jets to ATP World Tour Masters 1000 events makes a lot of sense. Because of the stature of the Masters tournaments, not to mention the millions of dollars in prize money, these events draw the very best competition in men’s tennis.
Formerly known as the ATP Masters Series, the tour format underwent major changes in 2009, and was subsequently rebranded with its current moniker. Since that time, few names have stood out from the crowd:
Novak Djokovic, who holds the Masters-singles record with 39 titles
Bob and Mike Bryan, also known as the Bryan brothers, hold 39 doubles titles
Nine tournaments. Three continents. One winner. It’s men’s tennis at its finest, and Stratos Jet Charters will make sure you don’t miss a set by chartering private jets to ATP World Tour Masters 1000 events.
Stratos has the resources and industry know-how to arrange for a luxury private jet to be crewed, fueled and ready to depart from almost any location in just four hours’ notice. We have access to a worldwide network of luxury jets of all sizes and capabilities, including:
Turboprops
Light
Mid-size
Heavy
Our knowledgeable agents will work with you to ensure that your flight plan meets all of your luxury travel needs, providing you with the trip of a lifetime.
Using Stratos to arrange private jets to ATP World Tour Masters 1000 events holds a number of advantages. When you fly with us, unlock access to more than 7,000 airports worldwide, giving you considerable flexibility when planning your itinerary.
When you follow the world tour, some want to arrive, get to the match, and be on their way. Others want to spend several days in each city exploring and experiencing everything on offer. We get it. That’s why our Trip Support Team offers pre-arranged ground transportation so you can stay for as short or as long as you’d like at each stop along the way.
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
4.5/5(22)
4.7/5(25)
4.8/5(568)
4.8/5
566 Reviews
4.7/5
25 Reviews
4.5/5
22 Reviews
5/5
4 Reviews
Overall rating (4.89 out of 5) Based on 673 reviews from our trusted Jet Charter reviews
Jessica Kirby
51503/30/2022
As always, we enjoy working with you all. We all strive to accommodate the clients needs as best as possible, on our end and your end. Looking forward to many more trips with you all in the future.
Juliet S.
51501/04/2019
I wouldn't recommend this plane that much though. One pilot was nice the other kinda ambivalent. The temp of the plane was either hot or cold and the electrical plugs not functioning. It was transportation only. But we are so happy to all be here with the rest of the family. it was worth the effort.
Jay S.
51503/11/2021
Glenn made my first experience with Stratos easy and enjoyable. He went above and beyond to make sure I was completely satisfied and had all the information needed. I appreciated the attention to detail and the follow-up. Thank you
Avanidhar S.
51507/14/2020
Sara Nemser
51501/01/2019
Stratos is very professional, great communication, easy to work with
Arthur R.
51510/31/2020
No complaints. Thank you for your help. Art
Bill M.
51512/21/2021
Stratos service is professional, prompt, proactive and easy to do business with. Any questions or concerns they get on it right away ( ie itinerary changes) and very accommodating. I recommend them to all my friends, and when I travel Stratos is my first call.
Terry W.
51507/09/2018
Very Professional! Top notch aircraft and crew. Will certainly be using Stratos in the future!!
Susan D.
51503/16/2020
Simon makes everything easy. He gets back to you immediately and efficiently!! The plane was gorgeous. All in all a perfect experience.
William T.
51502/20/2021
Smooth, calm, on time and will use it again
Daniel S.
51510/10/2013
None, excellent service
Mike B.
51510/04/2014
the flight and service was great.
Paula D.
51512/30/2020
I have not arranged or travelled by private jet except to Lanai in Hawaii. My husband and i usually fly first or business so to ensure a good service and safety i contacted 4 brokers to ask for quotes, Randy Schuette provided more than a quote, he explained the whole process and his reassuring knowledge and attention to detail was the reason i used Stratos. The trip advisory team were then very informative, and responsive. The plane was beautiful and the pilots were very friendly. I would definitely recommend Stratos and look forward to using your services again.
Nisreen S.
51501/29/2019
Thanks for everything Joel... You made the booking process quite easy and were very patient in explaining everything. I appreciate all your help and I will definitely pass your contact information to all my co-workers in case they ever have a request for a jet booking.
Emily and Adam S.
51501/24/2018
Once again: Joel, Sarah and Sandra delivered a seamless experience as well as the pilots and ground crew. There was 5 feet of snow in Steamboat Springs after a blizzard (Hayden Airport) and we took off perfectly and had a very smooth flight despite weather. The jet was beautiful and the awesome pilots tolerated our golden retriever trying to take over the navigation of the plane and two cats meowing. Stratos arranged for transportation home and the driver was so pleasant. Super happy again and will continue to only use them. Thank you again!
Keith G.
51510/14/2021
Excellent experience with booking, the flights, ground services, etc.
Daniel S.
51509/19/2013
None, Ricky Gomulka takes care of everything, and I honestly like dealing only with him everytime I call. Very hard working and goes over and beyond for me.
David T.
51505/21/2018
Hi All -
I want to give you a stellar report on the plane, crew and service. The pilots were attentive, friendly, familiar with the aircraft and enthusiastic.
The plane was in good shape, although the back right front facing seat has a little problem locking. That was not a big deal, and it was the only squawk we could find.
The food service was also excellent.
The price could not be beat. Kelley and I are looking at dates to do it again if we can get the same price. I feel the value exceeded the cost.
Thank you all for what you all contributed to this being as fantastic as it was. I appreciate the concerns that you voiced to me prior to the charter, but am happy to report that the company seems to be running smoothly with reliable aircraft. I am a picky man, and was thoroughly satisfied and happy about everything involved.
Thank you again, and we look forward to working with you in the future.
John S.
51503/23/2022
Start to finish the team was very professional.
Chris C.
51510/24/2023
Danny was great to work with. Answered all my questions and made sure the process was smooth and experience was great.
Heather Converse
51506/14/2017
Great Trip Support Team
We love working with Stratos Jets! They are fast to respond, reasonable to work with, and their brokers and trip support team are very detail oriented which leaves little room for error. I would highly recommend them!
JON MARTIN
51512/22/2020
""
Dan C.
51505/09/2012
couldn't get better than this, amazingly efficient and helpful
Shirley M.
51504/13/2013
Apparently the air wasn't working properly and was an uncomfortable flight until we were in the air.
Robert L.
51512/09/2016
Our passengers wish to extend a sincere thanks to your staff. We however advise that you do not have permission to use Michael's name in their advertising or promotional material as to be endorsing your product.
Thank you again. We look forward to working with you again in the near future.
Robert W.
51511/08/2018
Excellent communication with Glenn. I would definitely recommend Stratos. Our aircraft was a newer model and very clean. Crew provided a nice experience.
Bryan W.
51501/01/2022
From beginning to end the process was easy and seamless. While we were flying on an older mid-size jet, the interior had been recently updated and was really nice. We will definitely use Stratos again.
David M.
51507/17/2014
Your service was very professional as was the a/c and crew.
Kevin D.
51503/01/2017
Great service. Responsive and thorough.
Betsey S.
51510/14/2021
This was our 6th trip with Stratos/Simon Christian. We will do this again w/ you next summer. I've sold you to friends i believe who also will be booking with you/Simon Christian. thank you for everything..
Robert B.
51511/03/2020
I was helped at every step along the way. Any question was quickly answered.
Robert D.
51506/28/2021
From the first quote and phone call to departing the plane and follow up, service was outstanding! Frank (our point of contact) saw to every question and requirement we had with professionalism, courteousness, and speed. I am very used to hiccups and miscommunications when traveling, but with this trip there were absolutely none. The flight crew was friendly, accommodating, and very good at what they do. The flight was probably the smoothest I've ever had. I know that depends on a lot of factors, but it definitely added to the experience. I wouldn't hesitate to recommend and use Stratos Jets in the future.
Monika W.
51501/08/2023
My agent was wonderful. However, my scheduled flight time was changed due to the owner wanting to use their plane. This change resulted in my missing an engagement. No discount was given to me for my inconvenience. The lack of observance of a signed contract was shocking and frankly showed a lack of integrity. I expect monetary compensation.
Desiree B.
51508/19/2021
Zach, was phenomenal from beginning to end! What was taking me a half-day to do Zach was able to complete efficiently in a few hours. He periodically made the process as smooth as possible, not to mention giving hourly updates. I would say that Stratos has a customer for life. Zach enjoys and loves what he does and it shows in his work ethic! Thank you!
Scott E.
51508/15/2024
Steve always takes care of everything and gets me where I need to be, I do recommend Stratos
Bruce M.
51504/09/2024
Great flight, great plane and great crew! Enjoyed it a lot and highly recommend Stratos Jets.
Tom C.
51506/27/2023
This flight including the initial contact with Stratos, the booking, the flight prelims, the flight itself including the crew, and off-loading after our on-time arrival was as close to perfect as it's possible to get. Stratos did a great job of finding the appropriate flight and handling the payment and booking as well as keeping us informed of pertinent details as flight time arrived. In summary, great flight and a great job by Stratos!
Dr. T
51501/03/2017
We can't speak highly enough of our experience with Stratus Jet Charters. From start to finish they were very professional, responsive and caring. We look forward to the opportunity of using Stratos Jet Charters for our next adventure.
Bruce M.
51501/04/2024
The flight itself was fine. Glenn was in communication with me frequently but shortly before my flight the Tail Number changed to a new plane and I was not given a new itinerary with the correct arrival point. We flew into Modern Aviation but I expected to be a Hawthorne Aviation. My ride was at the wrong location and I had to adjust that myself after landing. She was livid at the lack of notification on the change. It wasn't a pleasant ride home.
Christina H.
51508/23/2013
Kevin is great to work with. I'll call him again.
the aircraft crew were great.
Thank you for making this trip so easy for us.
Cathy L.
51507/03/2019
As always, Kerry did a great job for us. Very happy with aircraft interior, performance and crew.
Isabella R.
51503/27/2018
As always, Joel and his team made this a seamless trip. We enjoyed every moment from booking to take off and landing and everything in between. Thank you!
M.A.G.
51512/17/2018
With only a 15 hour window from my 1st request to Joel to wheels up, Stratos provided me with a great plane, rate and service. I texted from overseas and within 30 minutes had a quotations. With 2 hours Joel and his team came back with even better rates and we locked in the Flight! I am always amazed at the service and how they track every detail of the flight and my progress. Even though I am in a second tier city I get amazing flight options with Joel and his team. The equipment was a light jet with brand new soft goods and fantastic pilots. Everyone was super friendly and when you book through Stratos you are treated as an Aircraft owner. Thank you again guys! MAG Pittsburgh, PA
Paul P.
51508/09/2013
our experience was excellent
Eddie D.
51502/02/2017
I have dealt with Stratos Jet for the past 10 years
Always great response and outstanding service
Highly recommend them for any charter service you may need
Sybil D.
51503/21/2023
Glenn, who assisted every step of the way was professional and kind as he answered the many questions I had as this was our first experience traveling in this way. The communication was clear and any expectations we had were exceeded. The pilot was very personable and made the experience enjoyable from the time we arrived at the FBO until we landed. Thank you.
Haley Barrett
51512/25/2017
You guys are great.
Thanks for your business
Haley
Bob W.
51503/12/2014
Outstanding service. Appreciate all the aircraft options
Peter G.
51506/03/2020
My representative Simon did a really good job explaining my options and arranging our charter. Disappointed our charter Was 30 minutes late due to routine maintenance. Since it was routine, obviously it should have been scheduled to not interfere with our flight schedule. One of the big reason for the charter was to avoid sitting around a lounge in the Covid era. Due to the delay, that’s exactly what we did. Small issues, but water wasn’t working in lavatory, cabin temperature was a bit erratic, and air vent dripped water. Crew was courteous and flight was fine.
--------------------------
Dear Peter,
Thank you for taking time to provide feedback regarding your recent flight on N860TX. After receiving your review, I investigated the matter to learn a bit more about what was going on.
During the pre-flight check, the crew discovered a maintenance issue that, while minor, needed to be resolved prior to your departure. Unfortunately, resulting in a delay in your schedule. We understand that the value of private aviation is oriented around your schedule and privacy, but we can not prioritize that over safety. In the case of the delay, it is a result of the crews concern for safety of flight. Regardless, our team values your feedback and have shared it with the air carrier as well.
We look forward to working with you again on your next trip and will seek to ensure a smoother travel experience.
All my best,
Joel A. Thomas
President and CEO
Lisa K.
51505/28/2024
Glenn was fantastic! We had a tragic family emergency, needing to get from a town with no nonstop commercial flights to home immediately, and Stratos Jets and Glenn were able to get a plane ready within 3 hours. He was in touch throughout the entire process, and everything went seamlessly. Highly recommend!!
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call right now and we can get you on your way to the destination of your choice! Talk to one of our air chater argents now by calling (888) 593-9066 or by emailing [email protected]
How do I choose the right aircraft for my mission?
As charter brokers, we do more than simply book your charter flight. At Stratos Jets, our air charter associates are highly trained personnel capable of matching our clients with the appropriate aircraft for their travel needs. Once we determine how many passengers you’re travelling with and how far you’re flying, we can determine which category of aircraft you require. There are many options available. The most common aircrafts hired for private charters include:
Cessna’s Citation X
Gulfstream’s G650
Bombardier’s Global line
After that, we can help you narrow down the selection of recommended aircraft based on budget, desired cabin amenities, airport requirements, luggage capacity, as well as aircraft age and performance capabilities.
Staying Safe in the Skies
At Stratos Jets, air charter safety is our number one concern. One of our key policies is to increase consumer education. This ensures our clients are able to make informed decisions. We also work with our aircraft providers to ensure their safety training programs meet and even exceed our air charter safety requirements. To make this happen, Stratos Jets is an ARGUS Certified Broker. This means that our brokerage firm is:
Committed to the best industry practices
Adhering to all applicable safety regulations
Maintaining the appropriate insurance coverage required
Are there additional costs per private jet rental passenger?
There are no additional costs per passenger. At Stratos Jet Charters, we base our private jet rental prices per hour, not per guest.
The Stratos Pricing Estimator
If you would like to estimate the cost of a private jet charter, use our Stratos pricing estimator page. It lists the most common estimates based on destination and aircraft type. And you can always enter customized data to get an estimate for a specific destination.
Additional Concierge Charges
We do charge for some of our additional concierge services, such as in-flight catering and entertainment, hotel bookings and ground transportation. We know our clients’ time is precious, so we offer the value and convenience of “one-stop-shopping” through our Trip Support team. When you book a flight with Stratos Jet Charters, we can take care of all the logistics, including booking hotels, meeting spaces, limousines and tickets to special events. That way you can relax, and enjoy your trip.
Empty Leg Charters
Also, since we charge per hour, not per passenger, there are travel bargains to be found with our Empty Leg Flights. Many of our private jet rental flights are one-way, and then we need to move the aircraft to a new destination. To reduce the costs of flying an empty aircraft, we offer discounts to travelers with flexible itineraries. Clever passengers will sometimes split the cost with their fellow travelers, thereby reducing the cost for everyone on the flight.
Can I make last-minute changes to my itinerary?
If your plans need to change, we will do everything in our power to accommodate the changes. One of the benefits of hiring Stratos Jet Charters is that we have much more flexibility than commercial airlines and can provide many more air charter services.
We have two teams that can help you. Here is a brief description of each:
Charter Sales Agents
This is the initial contact team. They evaluate your travel needs to identify the appropriate aircraft type for your travel plan. Pricing is determined by aircraft availability, its position related to the intended departure location and the position of where the aircraft needs to be after performing the customer’s flight.
Trip Support Team
Once the aircraft has been selected, Trip Support works with the customer, the air carrier and all concierge service providers to organize all of the travel details. Trip Support is responsible for coordinating:
Departure time
Departure and arrival at the Fixed Base departure location
Ensuring assigned crew members meet Stratos experience requirements
Making sure the insurance is current and everyone is protected
Coordinating all concierge services
In reference to last-minute itinerary changes, any changes would go through the Trip Support Team.
Our customers often have demanding flight itineraries that can change quickly. They’ve come to appreciate knowing there’s an entire team of people focused on organizing all the details of their trip. Stratos Jet Charters wants to provide our clients with consistently outstanding air charter service and an impeccable safety record.
Are you ready to book your Can I make last-minute changes to my itinerary? charter flight yet?
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call now and we'll get you on your way to your destination!
Jessica Kirby
As always, we enjoy working with you all. We all strive to accommodate the clients needs as best as possible, on our end and your end. Looking forward to many more trips with you all in the future.
Juliet S.
I wouldn't recommend this plane that much though. One pilot was nice the other kinda ambivalent. The temp of the plane was either hot or cold and the electrical plugs not functioning. It was transportation only. But we are so happy to all be here with the rest of the family. it was worth the effort.
Jay S.
Glenn made my first experience with Stratos easy and enjoyable. He went above and beyond to make sure I was completely satisfied and had all the information needed. I appreciated the attention to detail and the follow-up. Thank you
Avanidhar S.
Sara Nemser
Stratos is very professional, great communication, easy to work with
Arthur R.
No complaints. Thank you for your help. Art
Bill M.
Stratos service is professional, prompt, proactive and easy to do business with. Any questions or concerns they get on it right away ( ie itinerary changes) and very accommodating. I recommend them to all my friends, and when I travel Stratos is my first call.
Terry W.
Very Professional! Top notch aircraft and crew. Will certainly be using Stratos in the future!!
Susan D.
Simon makes everything easy. He gets back to you immediately and efficiently!! The plane was gorgeous. All in all a perfect experience.
William T.
Smooth, calm, on time and will use it again
Daniel S.
None, excellent service
Mike B.
the flight and service was great.
Paula D.
I have not arranged or travelled by private jet except to Lanai in Hawaii. My husband and i usually fly first or business so to ensure a good service and safety i contacted 4 brokers to ask for quotes, Randy Schuette provided more than a quote, he explained the whole process and his reassuring knowledge and attention to detail was the reason i used Stratos. The trip advisory team were then very informative, and responsive. The plane was beautiful and the pilots were very friendly. I would definitely recommend Stratos and look forward to using your services again.
Nisreen S.
Thanks for everything Joel... You made the booking process quite easy and were very patient in explaining everything. I appreciate all your help and I will definitely pass your contact information to all my co-workers in case they ever have a request for a jet booking.
Emily and Adam S.
Once again: Joel, Sarah and Sandra delivered a seamless experience as well as the pilots and ground crew. There was 5 feet of snow in Steamboat Springs after a blizzard (Hayden Airport) and we took off perfectly and had a very smooth flight despite weather. The jet was beautiful and the awesome pilots tolerated our golden retriever trying to take over the navigation of the plane and two cats meowing. Stratos arranged for transportation home and the driver was so pleasant. Super happy again and will continue to only use them. Thank you again!
Keith G.
Excellent experience with booking, the flights, ground services, etc.
Daniel S.
None, Ricky Gomulka takes care of everything, and I honestly like dealing only with him everytime I call. Very hard working and goes over and beyond for me.
David T.
John S.
Start to finish the team was very professional.
Chris C.
Danny was great to work with. Answered all my questions and made sure the process was smooth and experience was great.
Heather Converse
Great Trip Support Team We love working with Stratos Jets! They are fast to respond, reasonable to work with, and their brokers and trip support team are very detail oriented which leaves little room for error. I would highly recommend them!
JON MARTIN
""
Dan C.
couldn't get better than this, amazingly efficient and helpful
Shirley M.
Apparently the air wasn't working properly and was an uncomfortable flight until we were in the air.
Robert L.
Our passengers wish to extend a sincere thanks to your staff. We however advise that you do not have permission to use Michael's name in their advertising or promotional material as to be endorsing your product. Thank you again. We look forward to working with you again in the near future.
Robert W.
Excellent communication with Glenn. I would definitely recommend Stratos. Our aircraft was a newer model and very clean. Crew provided a nice experience.
Bryan W.
From beginning to end the process was easy and seamless. While we were flying on an older mid-size jet, the interior had been recently updated and was really nice. We will definitely use Stratos again.
David M.
Your service was very professional as was the a/c and crew.
Kevin D.
Great service. Responsive and thorough.
Betsey S.
This was our 6th trip with Stratos/Simon Christian. We will do this again w/ you next summer. I've sold you to friends i believe who also will be booking with you/Simon Christian. thank you for everything..
Robert B.
I was helped at every step along the way. Any question was quickly answered.
Robert D.
From the first quote and phone call to departing the plane and follow up, service was outstanding! Frank (our point of contact) saw to every question and requirement we had with professionalism, courteousness, and speed. I am very used to hiccups and miscommunications when traveling, but with this trip there were absolutely none. The flight crew was friendly, accommodating, and very good at what they do. The flight was probably the smoothest I've ever had. I know that depends on a lot of factors, but it definitely added to the experience. I wouldn't hesitate to recommend and use Stratos Jets in the future.
Monika W.
My agent was wonderful. However, my scheduled flight time was changed due to the owner wanting to use their plane. This change resulted in my missing an engagement. No discount was given to me for my inconvenience. The lack of observance of a signed contract was shocking and frankly showed a lack of integrity. I expect monetary compensation.
Desiree B.
Zach, was phenomenal from beginning to end! What was taking me a half-day to do Zach was able to complete efficiently in a few hours. He periodically made the process as smooth as possible, not to mention giving hourly updates. I would say that Stratos has a customer for life. Zach enjoys and loves what he does and it shows in his work ethic! Thank you!
Scott E.
Steve always takes care of everything and gets me where I need to be, I do recommend Stratos
Bruce M.
Great flight, great plane and great crew! Enjoyed it a lot and highly recommend Stratos Jets.
Tom C.
This flight including the initial contact with Stratos, the booking, the flight prelims, the flight itself including the crew, and off-loading after our on-time arrival was as close to perfect as it's possible to get. Stratos did a great job of finding the appropriate flight and handling the payment and booking as well as keeping us informed of pertinent details as flight time arrived. In summary, great flight and a great job by Stratos!
Dr. T
We can't speak highly enough of our experience with Stratus Jet Charters. From start to finish they were very professional, responsive and caring. We look forward to the opportunity of using Stratos Jet Charters for our next adventure.
Bruce M.
The flight itself was fine. Glenn was in communication with me frequently but shortly before my flight the Tail Number changed to a new plane and I was not given a new itinerary with the correct arrival point. We flew into Modern Aviation but I expected to be a Hawthorne Aviation. My ride was at the wrong location and I had to adjust that myself after landing. She was livid at the lack of notification on the change. It wasn't a pleasant ride home.
Christina H.
Kevin is great to work with. I'll call him again. the aircraft crew were great. Thank you for making this trip so easy for us.
Cathy L.
As always, Kerry did a great job for us. Very happy with aircraft interior, performance and crew.
Isabella R.
As always, Joel and his team made this a seamless trip. We enjoyed every moment from booking to take off and landing and everything in between. Thank you!
M.A.G.
With only a 15 hour window from my 1st request to Joel to wheels up, Stratos provided me with a great plane, rate and service. I texted from overseas and within 30 minutes had a quotations. With 2 hours Joel and his team came back with even better rates and we locked in the Flight! I am always amazed at the service and how they track every detail of the flight and my progress. Even though I am in a second tier city I get amazing flight options with Joel and his team. The equipment was a light jet with brand new soft goods and fantastic pilots. Everyone was super friendly and when you book through Stratos you are treated as an Aircraft owner. Thank you again guys! MAG Pittsburgh, PA
Paul P.
our experience was excellent
Eddie D.
I have dealt with Stratos Jet for the past 10 years Always great response and outstanding service Highly recommend them for any charter service you may need
Sybil D.
Glenn, who assisted every step of the way was professional and kind as he answered the many questions I had as this was our first experience traveling in this way. The communication was clear and any expectations we had were exceeded. The pilot was very personable and made the experience enjoyable from the time we arrived at the FBO until we landed. Thank you.
Haley Barrett
You guys are great. Thanks for your business Haley
Bob W.
Outstanding service. Appreciate all the aircraft options
Peter G.
My representative Simon did a really good job explaining my options and arranging our charter. Disappointed our charter Was 30 minutes late due to routine maintenance. Since it was routine, obviously it should have been scheduled to not interfere with our flight schedule. One of the big reason for the charter was to avoid sitting around a lounge in the Covid era. Due to the delay, that’s exactly what we did. Small issues, but water wasn’t working in lavatory, cabin temperature was a bit erratic, and air vent dripped water. Crew was courteous and flight was fine.
--------------------------
President and CEO
Lisa K.
Glenn was fantastic! We had a tragic family emergency, needing to get from a town with no nonstop commercial flights to home immediately, and Stratos Jets and Glenn were able to get a plane ready within 3 hours. He was in touch throughout the entire process, and everything went seamlessly. Highly recommend!!