A covert affair, Burning Man takes place in the desert of Nevada every year. The Black Rock desert plays host to Black Rock City, a make-shift city that pops up every year during the Burning Man event. The city is created by citizens, who are active participants in the Burning Man experience. Once the event is over, the city is removed by its citizens, only to return again the following year.
This iconic event began in the mid-80s on the shores of Baker Beach in San Francisco. An effigy of a man was burnt to the ground as a spontaneous act of self-expression, and this tradition has been carried out every year since, giving the event its well-known name.
As the popularity of the event grew, the location of the event was moved from the shores of the Pacific to the deserts of Nevada. Here, event-goers will have the opportunity to create and discover a huge array of camps, including:
Because Black Rock City only exists for one week a year, coordinating your trip to on private jets to Burning Man will take a little bit of help from our team.
Each year, a new theme is set and event-goers dress, act, and embody the theme. This can include setting up tents that specifically relate to the event’s theme, wearing clothes that pertain directly to the theme, and decorating their vehicles and RVs with the theme in mind.
In 2022, Burning Man witnessed more than 73,000 attendees. The theme that year was ANIMALIA and the displays produced were absolutely stunning.
This year, “burners,” as eventgoers are lovingly referred to as, will be adapting to the theme of Curiouser & Curiouser.
Recommended private jets for your charter flight to Black Rock City
Charter flights to Black Rock City are open to turboprop planes only. Thankfully, our network is full of safe and luxurious private jets ready to fly into the desert.
During the event, the Black Rock City Municipal Airport (889V) pops up, but due to its size, it can only accommodate turboprop aircraft. If you need a larger jet for any reason, you will have to fly to Reno/Tahoe International Airport (RNO), which is 127 miles away.
Are you looking to experience the wonders of Burning Man? Stratos Jets can arrange private jets to Burning Man in Nevada and anywhere in the world, including the temporary Black Rock City.
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
4.5/5(22)
4.7/5(25)
4.8/5(568)
4.8/5
566 Reviews
4.7/5
25 Reviews
4.5/5
22 Reviews
5/5
4 Reviews
Overall rating (4.89 out of 5) Based on 675 reviews from our trusted Jet Charter reviews
Don S.
51512/27/2016
As a several time repeat customer, I highly recommend Stratos!
Megan G.
51502/28/2024
Anthony is great to work with and always extremely responsive which is key when we have an AOG and need a charter quickly!
John DeTurris
51509/04/2020
Hey Joel, First of all, thank you very much for sending this trip our way. We really appreciate your business, especially in these strange times. Both your sales team and trip management team were very responsive and quickly gave us all the info we needed. That ultimately helped us provide the best trip for your passengers. Thanks again, hope to talk soon.
Jeff B.
51503/20/2020
Glenn was a fantastic resource who provided a comprehensive set of alternatives options, and was very proactive from the booking time to wheels down on arrival, very impressed
Michael R.
51505/22/2021
Zach Rankin is the best jet broker I have ever met! Total first class experience. Super responsive & passionate & customer service oriented. I’m in real estate hospitality....hotels & apartments etc. So I understand how hard it is to execute flawless high-end customer service like Zach.
Dan F.
51505/07/2022
Great flight, always professional and nice aircraft!
Eddie D.
51502/02/2017
I have dealt with Stratos Jet for the past 10 years
Always great response and outstanding service
Highly recommend them for any charter service you may need
Chris Hamblen
51512/21/2021
Zach and Leslie were very responsive and easy to work with.
Tom C.
51506/27/2023
This flight including the initial contact with Stratos, the booking, the flight prelims, the flight itself including the crew, and off-loading after our on-time arrival was as close to perfect as it's possible to get. Stratos did a great job of finding the appropriate flight and handling the payment and booking as well as keeping us informed of pertinent details as flight time arrived. In summary, great flight and a great job by Stratos!
Rebekah V.
51505/23/2021
Thanks for the great service again Kyle!
Susan R. C.
51509/22/2021
Especially impressed that you were able to find us a rental car when there were none available in the entire area. You guys are wizards. The flight was comfortable and the pilots competent and professional. Thank you for helping us make this trip happen.
David L.
51507/22/2022
Professional in every way… and, fully enjoyed the experience… especially the flight…great plane and pilots were 1st class in every way.
Shirley M.
51504/13/2013
Apparently the air wasn't working properly and was an uncomfortable flight until we were in the air.
Carol C.
51512/21/2021
As far as I can tell the flight was great. My nephew, his wife and their dog flew from California to Guam for a move. The airport they flew from was changed the day prior to departure due to weather. The catering however didn't make it to the airport so they were on the plane for 15 hours with only the complimentary snacks and the crew shared some of their food with them. When you fly private you expect things to go smoothly...that's why you're willing to pay the extremely high price for. In my opinion there were opportunities missed to make it right. Since they had to refuel in Hawaii there was at least 6 hours to get some kind of catering for them when they landed in Hawaii. I realize that catering needs 24 hours notice but someone couldn't gone above and beyond to make things right and get them fresh fruit and veggie platter with a plain hot pizza or something to give them something other than snacks. I know if the CEO of Stratos was flying this catering issue would've been unacceptable.
Carol - Thank you for bringing this to my attention and you are certainly right. The ball was dropped. I have spoken with the private flight advisor regarding the matter and our day of flight process was not followed. Not having something ready in Hawaii during the fuel-stop is truly a missed opportunity. I am truly sorry for our misstep and the poor experience this must have been for your nephew and his family.
Joel A. Thomas
President and CEO
Virginia D.
51512/20/2019
Enjoyed flight; booking easy; would gladly recommend Stratos
Kim Krum
51506/29/2018
As always, your staff is a pleasure to work with, and are very good with their communication, etc. I (of course) wish we didn't have the snafu with your client cutting the trip short, only to change his mind - costing us an additional 3 hours of flight time (approx. $10,000) - since we cancelled a trip with another operator to accommodate his request to leave early. I think there should have been a consideration for a 2 hour cancellation fee or something there. We understand that this wasn't Stratos Jets' doing - but I believe your client should have been penalized in some way as he was informed we had another trip and he told us to cancel it to accommodate him. This was very disappointing (and financially detrimental) for us, especially as we had lowered the cost of the trip (in addition to removing all minimums) prior to booking. The only way it made sense for us to do that was to fly while sitting transient.
Laura E.
51510/24/2023
Although I was not a traveler for this trip, I organized the flight and was the point of contact. The communication and details from our agent made this first time use of Stratos Jet Charters very pleasant. I was able to reach out directly to Steve and he was very patient and helpful with all the questions I had from booking to payment. The memorable moment was with a delay in the departure. Steve sent emails to all but also made a phone call to be sure I was aware. This was so appreciated so I could reach out immediately to the travelers. THANK YOU STEVE AND STRATOS JET CHARTERS.
Marc G.
51512/21/2021
Never left a review in our life but for the amount of money spent - really left a sour taste in our mouth. Complete lack of organization with plane in wrong FBO for departure, $1,000 rental car at wrong airport on arrival, just not nearly the level of service expected when spending over $10K for an hour and half hop -
Chuck A.
51510/18/2013
It was a perfect flight!
Daryl S.
51502/20/2013
Both the pilots were exceptional, professional, and very thoughtful. My father has limited mobility, and alzheimers , so the assistance from the crew was appreciated by all. Wonderful experience, i would do this again.
Samuel J.
51505/04/2023
Excellent
Lynda K.
51511/29/2023
The folks at Stratos are among the most client oriented firms I work with. They are prompt, polite and always do their best to accommodate me and my guests.
Keep it up!
William T.
51502/20/2021
Smooth, calm, on time and will use it again
David O.
51512/21/2021
Booking was easy, you made thr whole experience easy.
Kim L.
51511/26/2016
Our VP's had a wonderful trip and great experience. Your staff is professional, welcoming, easy to work with and I look forward to working with them again. Thank you!
Edelweis Sorianosos
51510/14/2019
Kim was such a pleasure to work with and always kept in contact with us whenever there was a change or new request. She was professional and courteous, I look forward to working with her in the future if Stratos chooses to book from our fleet again :)
Christine L.
51512/31/2010
Great trip! Keep us informed of empty legs to Aspen
Robbie Nelson
51505/14/2024
Kyle and the entire Stratos team's coordination and communication is top notch and we look forward to working with you all again!
Brian C.
51512/21/2021
We had a large family gathering in Santa Barbara to which Frank with Stratos was able to arrange the flight. The plane and pilots were fantastic as was the service leading up to and throughout. I would recommend them to anyone that needs private travel arrangements.
Matteo G.
51511/05/2021
The team and the total Stratos experience consistently impresses me on every trip! The immediate feedback, the technology platform which enables an immediate view of flight and aircraft availability, and of course the wonderful and accommodating communication with the whole team; Stratos is always amazing! They always go the extra mile and are always being preventative and proactive long before wheels up and down. As Stratos clients, we don’t feel any of the industry's current supply crunch. Whatever we have tasked Stratos with they have met and exceeded our needs and we could not ask for more or be happier. The experience, year-over-year is that Stratos has only added more options, more operators and we have only great experiences.
Keith G.
51505/18/2023
Everything was lovely, no hiccups. One piece of advice, when travelling to Turks and Caicos, make sure you have a clear address for your destination. The customs officer held us for twenty-five minutes trying to figure out where we were staying. That was a little frustrating, but it all worked out. We will most definitely use Stratos for our next trip.
Trey hunt
51510/30/2017
The Stratos team was very easy to work with, made the entire process quick and easy. Pleasure to work with.
Todd C.
51501/01/2022
All aspects of our interaction with Stratos was perfect. My wife and I will definitely use their services in the future.
Avanidhar S.
51507/14/2020
Curt C
51505/07/2022
All Good......................and easy!
Bill P.
51505/28/2024
Great trip , plane and crew
Simon makes it easy
Thank you.
Great job.
Bill
Susan R.C.
51502/26/2025
Victoria and Mark were wonderful definitely made our trip special!
Dean S.
51507/26/2024
Daniel was great. He arranged a charter flight at nearly midnight and was able to get my AOG part (in less than 12 hours from request) delivered to the plane. We fight fires with planes so thank you for helping us get back to scooping/dropping water quickly.
David M.
51507/17/2014
Your service was very professional as was the a/c and crew.
William O.
51506/16/2021
Anthony quickly found a charter that met our destination and date requirements.
Catherine L.
51501/19/2018
Worked with Kerry Hill and as always, she delivered excellent service. First date departure had to be delayed due to a mechanical issue with the aircraft and she kept me well informed. When the revised departure date came, she worked continuously to get a hangar for the aircraft in order to help avoid costly de-icing then next morning. Can't say enough good things about Kerry and Stratos Jet!
Mathieu C.
51503/23/2020
Kyle from Stratos Jet was great to deal with... quick responses....great service....great prices....A+ experience
Tonio B.
51507/19/2017
The Stratos Jet Charters team provides a seamless & excellent experience from beginning to end. They are a forward thinking company that puts the customer first and never disappoints with any trip or itinerary. Would absolutely recommend to anyone!
Gustavo Botura
51502/21/2022
Always great to work with you guys!
Joseph R.
51509/18/2022
Flight was very nice. And the pilot, Scott Gustafson, was very professional and friendly. He did a great job with our luggage and talking about the plane and our flight. Great pilot.
Craig S.
51510/28/2020
Every thing was smoothly handled from booking to the flight
Heather C.
51504/24/2020
My client was very pleased with the ease of this transaction. Kyle Jones was a pleasure to work with, very respondent and always professional. I hope to broker more charter clients to you in the future. Thank you again!
Brandi P.
51504/14/2020
Always a pleasure working with Stratos Jets. Never have had a bad experience.
Carol C.
51512/21/2021
We had a great flight. I greatly appreciated Zach calling to let me know the address of the gate had changed. I did get an email with the update but it didn't show up in my inbox til I was driving to the airport. We had a great flight with no issues. The crew were very helpful when and if we had any questions.
Mel R.
51507/31/2023
The lounge in Ft Lauderdale was very professional, comfortable, and accommodating. Pilot was a real gem who charmed my first time flyer guests who started out nervous but hugged him on the way out! Would not hesitate to recommend for charter needs.
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call right now and we can get you on your way to the destination of your choice! Talk to one of our air chater argents now by calling (888) 593-9066 or by emailing [email protected]
How do I choose the right aircraft for my mission?
As charter brokers, we do more than simply book your charter flight. At Stratos Jets, our air charter associates are highly trained personnel capable of matching our clients with the appropriate aircraft for their travel needs. Once we determine how many passengers you’re travelling with and how far you’re flying, we can determine which category of aircraft you require. There are many options available. The most common aircrafts hired for private charters include:
Cessna’s Citation X
Gulfstream’s G650
Bombardier’s Global line
After that, we can help you narrow down the selection of recommended aircraft based on budget, desired cabin amenities, airport requirements, luggage capacity, as well as aircraft age and performance capabilities.
Staying Safe in the Skies
At Stratos Jets, air charter safety is our number one concern. One of our key policies is to increase consumer education. This ensures our clients are able to make informed decisions. We also work with our aircraft providers to ensure their safety training programs meet and even exceed our air charter safety requirements. To make this happen, Stratos Jets is an ARGUS Certified Broker. This means that our brokerage firm is:
Committed to the best industry practices
Adhering to all applicable safety regulations
Maintaining the appropriate insurance coverage required
Are there additional costs per private jet rental passenger?
There are no additional costs per passenger. At Stratos Jet Charters, we base our private jet rental prices per hour, not per guest.
The Stratos Pricing Estimator
If you would like to estimate the cost of a private jet charter, use our Stratos pricing estimator page. It lists the most common estimates based on destination and aircraft type. And you can always enter customized data to get an estimate for a specific destination.
Additional Concierge Charges
We do charge for some of our additional concierge services, such as in-flight catering and entertainment, hotel bookings and ground transportation. We know our clients’ time is precious, so we offer the value and convenience of “one-stop-shopping” through our Trip Support team. When you book a flight with Stratos Jet Charters, we can take care of all the logistics, including booking hotels, meeting spaces, limousines and tickets to special events. That way you can relax, and enjoy your trip.
Empty Leg Charters
Also, since we charge per hour, not per passenger, there are travel bargains to be found with our Empty Leg Flights. Many of our private jet rental flights are one-way, and then we need to move the aircraft to a new destination. To reduce the costs of flying an empty aircraft, we offer discounts to travelers with flexible itineraries. Clever passengers will sometimes split the cost with their fellow travelers, thereby reducing the cost for everyone on the flight.
Can I make last-minute changes to my itinerary?
If your plans need to change, we will do everything in our power to accommodate the changes. One of the benefits of hiring Stratos Jet Charters is that we have much more flexibility than commercial airlines and can provide many more air charter services.
We have two teams that can help you. Here is a brief description of each:
Charter Sales Agents
This is the initial contact team. They evaluate your travel needs to identify the appropriate aircraft type for your travel plan. Pricing is determined by aircraft availability, its position related to the intended departure location and the position of where the aircraft needs to be after performing the customer’s flight.
Trip Support Team
Once the aircraft has been selected, Trip Support works with the customer, the air carrier and all concierge service providers to organize all of the travel details. Trip Support is responsible for coordinating:
Departure time
Departure and arrival at the Fixed Base departure location
Ensuring assigned crew members meet Stratos experience requirements
Making sure the insurance is current and everyone is protected
Coordinating all concierge services
In reference to last-minute itinerary changes, any changes would go through the Trip Support Team.
Our customers often have demanding flight itineraries that can change quickly. They’ve come to appreciate knowing there’s an entire team of people focused on organizing all the details of their trip. Stratos Jet Charters wants to provide our clients with consistently outstanding air charter service and an impeccable safety record.
Are you ready to book your Can I make last-minute changes to my itinerary? charter flight yet?
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call now and we'll get you on your way to your destination!
Don S.
As a several time repeat customer, I highly recommend Stratos!
Megan G.
Anthony is great to work with and always extremely responsive which is key when we have an AOG and need a charter quickly!
John DeTurris
Hey Joel, First of all, thank you very much for sending this trip our way. We really appreciate your business, especially in these strange times. Both your sales team and trip management team were very responsive and quickly gave us all the info we needed. That ultimately helped us provide the best trip for your passengers. Thanks again, hope to talk soon.
Jeff B.
Glenn was a fantastic resource who provided a comprehensive set of alternatives options, and was very proactive from the booking time to wheels down on arrival, very impressed
Michael R.
Zach Rankin is the best jet broker I have ever met! Total first class experience. Super responsive & passionate & customer service oriented. I’m in real estate hospitality....hotels & apartments etc. So I understand how hard it is to execute flawless high-end customer service like Zach.
Dan F.
Great flight, always professional and nice aircraft!
Eddie D.
I have dealt with Stratos Jet for the past 10 years Always great response and outstanding service Highly recommend them for any charter service you may need
Chris Hamblen
Zach and Leslie were very responsive and easy to work with.
Tom C.
This flight including the initial contact with Stratos, the booking, the flight prelims, the flight itself including the crew, and off-loading after our on-time arrival was as close to perfect as it's possible to get. Stratos did a great job of finding the appropriate flight and handling the payment and booking as well as keeping us informed of pertinent details as flight time arrived. In summary, great flight and a great job by Stratos!
Rebekah V.
Thanks for the great service again Kyle!
Susan R. C.
Especially impressed that you were able to find us a rental car when there were none available in the entire area. You guys are wizards. The flight was comfortable and the pilots competent and professional. Thank you for helping us make this trip happen.
David L.
Professional in every way… and, fully enjoyed the experience… especially the flight…great plane and pilots were 1st class in every way.
Shirley M.
Apparently the air wasn't working properly and was an uncomfortable flight until we were in the air.
Carol C.
As far as I can tell the flight was great. My nephew, his wife and their dog flew from California to Guam for a move. The airport they flew from was changed the day prior to departure due to weather. The catering however didn't make it to the airport so they were on the plane for 15 hours with only the complimentary snacks and the crew shared some of their food with them. When you fly private you expect things to go smoothly...that's why you're willing to pay the extremely high price for. In my opinion there were opportunities missed to make it right. Since they had to refuel in Hawaii there was at least 6 hours to get some kind of catering for them when they landed in Hawaii. I realize that catering needs 24 hours notice but someone couldn't gone above and beyond to make things right and get them fresh fruit and veggie platter with a plain hot pizza or something to give them something other than snacks. I know if the CEO of Stratos was flying this catering issue would've been unacceptable.
Carol - Thank you for bringing this to my attention and you are certainly right. The ball was dropped. I have spoken with the private flight advisor regarding the matter and our day of flight process was not followed. Not having something ready in Hawaii during the fuel-stop is truly a missed opportunity. I am truly sorry for our misstep and the poor experience this must have been for your nephew and his family.
President and CEO
Virginia D.
Enjoyed flight; booking easy; would gladly recommend Stratos
Kim Krum
As always, your staff is a pleasure to work with, and are very good with their communication, etc. I (of course) wish we didn't have the snafu with your client cutting the trip short, only to change his mind - costing us an additional 3 hours of flight time (approx. $10,000) - since we cancelled a trip with another operator to accommodate his request to leave early. I think there should have been a consideration for a 2 hour cancellation fee or something there. We understand that this wasn't Stratos Jets' doing - but I believe your client should have been penalized in some way as he was informed we had another trip and he told us to cancel it to accommodate him. This was very disappointing (and financially detrimental) for us, especially as we had lowered the cost of the trip (in addition to removing all minimums) prior to booking. The only way it made sense for us to do that was to fly while sitting transient.
Laura E.
Although I was not a traveler for this trip, I organized the flight and was the point of contact. The communication and details from our agent made this first time use of Stratos Jet Charters very pleasant. I was able to reach out directly to Steve and he was very patient and helpful with all the questions I had from booking to payment. The memorable moment was with a delay in the departure. Steve sent emails to all but also made a phone call to be sure I was aware. This was so appreciated so I could reach out immediately to the travelers. THANK YOU STEVE AND STRATOS JET CHARTERS.
Marc G.
Never left a review in our life but for the amount of money spent - really left a sour taste in our mouth. Complete lack of organization with plane in wrong FBO for departure, $1,000 rental car at wrong airport on arrival, just not nearly the level of service expected when spending over $10K for an hour and half hop -
Chuck A.
It was a perfect flight!
Daryl S.
Both the pilots were exceptional, professional, and very thoughtful. My father has limited mobility, and alzheimers , so the assistance from the crew was appreciated by all. Wonderful experience, i would do this again.
Samuel J.
Excellent
Lynda K.
The folks at Stratos are among the most client oriented firms I work with. They are prompt, polite and always do their best to accommodate me and my guests. Keep it up!
William T.
Smooth, calm, on time and will use it again
David O.
Booking was easy, you made thr whole experience easy.
Kim L.
Our VP's had a wonderful trip and great experience. Your staff is professional, welcoming, easy to work with and I look forward to working with them again. Thank you!
Edelweis Sorianosos
Kim was such a pleasure to work with and always kept in contact with us whenever there was a change or new request. She was professional and courteous, I look forward to working with her in the future if Stratos chooses to book from our fleet again :)
Christine L.
Great trip! Keep us informed of empty legs to Aspen
Robbie Nelson
Kyle and the entire Stratos team's coordination and communication is top notch and we look forward to working with you all again!
Brian C.
We had a large family gathering in Santa Barbara to which Frank with Stratos was able to arrange the flight. The plane and pilots were fantastic as was the service leading up to and throughout. I would recommend them to anyone that needs private travel arrangements.
Matteo G.
The team and the total Stratos experience consistently impresses me on every trip! The immediate feedback, the technology platform which enables an immediate view of flight and aircraft availability, and of course the wonderful and accommodating communication with the whole team; Stratos is always amazing! They always go the extra mile and are always being preventative and proactive long before wheels up and down. As Stratos clients, we don’t feel any of the industry's current supply crunch. Whatever we have tasked Stratos with they have met and exceeded our needs and we could not ask for more or be happier. The experience, year-over-year is that Stratos has only added more options, more operators and we have only great experiences.
Keith G.
Everything was lovely, no hiccups. One piece of advice, when travelling to Turks and Caicos, make sure you have a clear address for your destination. The customs officer held us for twenty-five minutes trying to figure out where we were staying. That was a little frustrating, but it all worked out. We will most definitely use Stratos for our next trip.
Trey hunt
The Stratos team was very easy to work with, made the entire process quick and easy. Pleasure to work with.
Todd C.
All aspects of our interaction with Stratos was perfect. My wife and I will definitely use their services in the future.
Avanidhar S.
Curt C
All Good......................and easy!
Bill P.
Great trip , plane and crew Simon makes it easy Thank you. Great job. Bill
Susan R.C.
Victoria and Mark were wonderful definitely made our trip special!
Dean S.
Daniel was great. He arranged a charter flight at nearly midnight and was able to get my AOG part (in less than 12 hours from request) delivered to the plane. We fight fires with planes so thank you for helping us get back to scooping/dropping water quickly.
David M.
Your service was very professional as was the a/c and crew.
William O.
Anthony quickly found a charter that met our destination and date requirements.
Catherine L.
Worked with Kerry Hill and as always, she delivered excellent service. First date departure had to be delayed due to a mechanical issue with the aircraft and she kept me well informed. When the revised departure date came, she worked continuously to get a hangar for the aircraft in order to help avoid costly de-icing then next morning. Can't say enough good things about Kerry and Stratos Jet!
Mathieu C.
Kyle from Stratos Jet was great to deal with... quick responses....great service....great prices....A+ experience
Tonio B.
The Stratos Jet Charters team provides a seamless & excellent experience from beginning to end. They are a forward thinking company that puts the customer first and never disappoints with any trip or itinerary. Would absolutely recommend to anyone!
Gustavo Botura
Always great to work with you guys!
Joseph R.
Flight was very nice. And the pilot, Scott Gustafson, was very professional and friendly. He did a great job with our luggage and talking about the plane and our flight. Great pilot.
Craig S.
Every thing was smoothly handled from booking to the flight
Heather C.
My client was very pleased with the ease of this transaction. Kyle Jones was a pleasure to work with, very respondent and always professional. I hope to broker more charter clients to you in the future. Thank you again!
Brandi P.
Always a pleasure working with Stratos Jets. Never have had a bad experience.
Carol C.
We had a great flight. I greatly appreciated Zach calling to let me know the address of the gate had changed. I did get an email with the update but it didn't show up in my inbox til I was driving to the airport. We had a great flight with no issues. The crew were very helpful when and if we had any questions.
Mel R.
The lounge in Ft Lauderdale was very professional, comfortable, and accommodating. Pilot was a real gem who charmed my first time flyer guests who started out nervous but hugged him on the way out! Would not hesitate to recommend for charter needs.