Many people don’t realize it, but Crufts is so much more than a championship conformation show for dogs. The four-day event also features a large trade show of dog-related goods and services, as well as competitions in:
Dog agility
Obedience
Flyball
Heelwork to music
However, the main competition still remains the Best in Show award, which is hotly contested by dogs and their owners. Organized and hosted by The Kennel Club every year at the National Events Centre (NEC) in Birmingham, England, it’s the largest show of its kind in the world. Compared to the Westminster Kennel Dog Show, which attracts 3,200 entries, Crufts drew a staggering 22,000 dogs last year. Need further proof that this is a big deal? Check out these stats:
More than 3,400 dogs from 45 overseas countries participated (many of them arriving on a plane charter)
The four-day event attracted nearly 160,000 visitors in 2017
200 different breeds of dog
Cumulative peak television audiences reach 6.4 million viewers
Crufts attracted 646 members of the press registered from 34 countries
For dog owners who appreciate purebreds, Crufts is worthy of the title ‘biggest and best celebration of dogs.’ 2024 marks the 133rd anniversary of the prestigious dog show, and if you’re travelling with your beloved canine, Stratos Jets will book a pet-friendly plane charter for you and your four-legged friends.
For those who take canine pedigree seriously, this is a must-attend event. Whether you’re travelling as a participant or spectator, Stratos Jets can arrange a plane charter that’ll get you across the Atlantic quickly and comfortably.
Recommended private jets for your charter flight to Birmingham
At Stratos Jets, our connections reach far beyond the United States. Whether your journey starts and ends in the US or takes place entirely overseas, sit back and relax in a private jet that's part of vast network of aircraft owned and operated by the best air carriers in the business.
Birmingham International Airport (EGBB) is the best option for travelers arriving on a plane charter. While it’s the region’s main airport, it’s a quick five-minute drive from the NEC.
Travel is about more than just departing and arriving. When you fly with Stratos, we take great care to ensure that you have a memorable travel experience. While your private flight advisor takes care of your flight arrangements, our Trip Support Team is here to handle everything from in-flight meals to vehicle rentals, to accommodations in Birmingham. Just let us know how we can help and we’ll take care of the rest.
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
4.5/5(22)
4.7/5(25)
4.8/5(568)
4.8/5
566 Reviews
4.7/5
25 Reviews
4.5/5
22 Reviews
5/5
4 Reviews
Overall rating (4.89 out of 5) Based on 673 reviews from our trusted Jet Charter reviews
Joel M.
51503/26/2018
Yes. Good. Good. Yes
Jim S.
51502/24/2022
All was good.
Daryl S.
51502/20/2013
Both the pilots were exceptional, professional, and very thoughtful. My father has limited mobility, and alzheimers , so the assistance from the crew was appreciated by all. Wonderful experience, i would do this again.
Dean S.
51507/26/2024
Daniel was great. He arranged a charter flight at nearly midnight and was able to get my AOG part (in less than 12 hours from request) delivered to the plane. We fight fires with planes so thank you for helping us get back to scooping/dropping water quickly.
Chuck A.
51510/18/2013
It was a perfect flight!
Tom C.
51511/01/2021
Anthony worked hard on our request and came up with a perfect solution. The plane was the right size to hold all our luggage, and the flight on-time, comfortable, and in all respects outstanding. Highly recommended.
John L.
51511/01/2023
Probably to save on hotels for crew (Wisconsin would be cheaper than Toronto). Weather did not cooperate so cost us half an hour.
Not the end of the world, but still an annoyance that could have been avoided.
Denise H.
51503/23/2023
This was our first time using private air travel. Anthony made the process as smooth as can be, sailing through a few hiccups with ease. He was literally *always* available for questions or concerns. I cannot imagine going through the procedures without someone as focused and knowledgeable as Anthony. He is a shining example of the lost art of good customer service. Looking forward to our next flight with Anthony and Stratos Jets.
Paula W.
51509/21/2013
It's all good !
Curt C.
51501/01/2022
Other than the expected 12/26 ATC "hold" , we enjoyed another perfect flight!; great crew, great equipment and a most pleasant ride!!
Starlight Music
51503/05/2018
I had 15 piece band booked on a commercial airline that got cancelled due to weather. Every single flight for the next 2 days was sold out and the band was going to miss their performance. Thank to the Herculean efforts from Glenn and Joel, we were able to secure a flight for the following morning and get the band to Florida on time. Glenn was simply amazing with his follow-through, availability when I needed him and keeping an eye on everything. He was with me from the first phone call at 6:30pm until take-off the next morning at 10:10am. Thank you Stratos for saving the day!
Ron M.
51507/07/2014
Keep up the good work
Robert C.
51510/17/2018
Heather was an important part of my chose in Stratos.
Jon Martin
51505/02/2024
Easy to book, easy to work with. Smooth trip overall.
Joe F.
51505/28/2024
Yes, Joel is the best guy you could ever hope to charter with!!
Christian Hoza
51506/15/2023
Stratos is always a pleasure to work with! Only comment is sometimes the way you send emails is something the manage. Seems like we get a bunch of separate emails for the same trip. Could be the system! Not a biggie.
Thank you for allowing us the opportunity to assist you!
Adam S.
51512/30/2020
We had another great trip with Stratos. Booking was very helpful and provided us with a beautiful aircraft. The pilots were great and flight attendant was wonderful. We thoroughly enjoyed the trip. Thank you!
Geraldine C.
51504/27/2021
Booking was great, Kyle is wonderful a asset to your company. However the pilots were not. They were not there on time never offered an apology or explained as to why. When questioned they were extremely RUDE. I was told that the Pilots went to eat lunch so they kept myself and family waiting over an hour past wheels up time. I arrived at 12:30 for a 1:00 flight they arrived at 1:30 for a 1:00 flight with BAD attitudes
Samantha D.
51509/12/2017
Joel was a great help in getting my family out of South Florida last minute during hurricane Irma. I look forward to booking with Stratos again in the very near future.
Kim L.
51512/17/2016
Our VP's had a wonderful trip and great experience. Your staff is professional, welcoming, easy to work with and I look forward to working with them again. Thank you!
Daniel S.
51512/22/2016
Ricky takes care of everything, and I honestly like dealing only with him every time I call. Very hard working and goes over and beyond for me.
James R.
51505/08/2020
After our flight, I sent an email to Joel Thomas (CEO) telling him about our experience. Joel called me last night to thank me for email. In part, my email to Joel said: Ernest Hemingway once said: "The best way to find out if you can trust somebody is to trust them". We trusted Stratos Jet Charters with our first charter flight, and the actions of all of your employees and contractors sustained our trust in Stratos. I told my wife when we were flying down: "Kyle (Jones) must sleep with his phone or computer on his pillow". It didn't matter when I called, texted, or emailed. Kyle always responded on a near immediate basis. Wow! Since this was our first charter, Kyle professionally and patiently walked us through the entire charter process with accurate, complete, and well-documented information. He seemed to always be a step ahead and in many, many cases, anticipated our questions and preemptively answered them. In a world where you hesitate to call a service provider or financial institution because you know you will be stuck on hold or in voicemail hell, it is indeed a breath of fresh air to find a company who communicates so very, very well and truly appears to care about their customers and the customer's experience with them. Most of my interaction was with Kyle Jones but I also had communications with Sandy Milam and she exhibited the same responsiveness as Kyle. The ground crews at Signature Flight Services at TEB and PBI were equally adept at continuing that service of excellence. Last but certainly not least, pilots Ernie Guido and Don Poskitt were the icing on the cake. As a former CEO of a professional services business, I know how important the client experience is and how communication is one of the very key components. I just wanted to be sure you heard about our experience from a very satisfied customer. Kudos to you and your staff.
Robert D.
51506/28/2021
From the first quote and phone call to departing the plane and follow up, service was outstanding! Frank (our point of contact) saw to every question and requirement we had with professionalism, courteousness, and speed. I am very used to hiccups and miscommunications when traveling, but with this trip there were absolutely none. The flight crew was friendly, accommodating, and very good at what they do. The flight was probably the smoothest I've ever had. I know that depends on a lot of factors, but it definitely added to the experience. I wouldn't hesitate to recommend and use Stratos Jets in the future.
Richard S.
51512/17/2016
This charter was a wonderful experience, from Will's handling of details at Stratos to a great piece of equipment and a top notch crew. I can't speak highly enough of Leo and Craig. I have spent a lot of time on mid-size aircraft, and this crew would rate at the very top of all I've met.
Please extend our sincere thanks to Will, Leo, and Craig.
MG.
51504/24/2019
Another great experience with Joel & his team. From rental car arrangements to being ready for three small children Stratos handled everything. The equipment was beautiful and the crews were very kind! I never can say enough praise for Stratos!
Michael D.
51505/03/2018
Stratos arranged a private jet to Toronto for me last minute. Everything went well and the Challenger 300 was very nice. Thank you
Steve R.
51503/22/2023
Excellent service on very short notice! Since I was stranded at the Orlando Airport, Anthony got me out of bind of trying to get back home with impending work commitments. Good aircraft and crew....very smooth ride from Orlando to Jackson, MS. Stratos did a great job!
Rich P.
51507/31/2023
Yes to all.
Laurie K.
51511/29/2018
I made all of the arrangements for the charter flight for my boss and his family. I worked with Joel Thomas personally, who took the time with me to show the jet options available, all the while considering my boss's medical issues and care requirements. He emailed a jet comparison guide with photographs to view side-by-side so that I could make a wise and informed decision, and walked me through them over the phone. He was determined to provide the best possible experience for everyone. Joel made it all so easy, and it was clear after conversations with him that he has a heart for people and genuinely cares about their needs. I ordered in-flight catering, over the phone, which could not have been any easier. The food was plentiful and exceptional! My boss called me the next day asking that I inquire as to who the local caterer was that supplied the food, as he wants to make sure that we use them in the future. They staged all of the food on beautiful white platters that looked classy and elegant, as though it was all prepared for red carpet guests. And every selection was freshly prepared that day and over the top in flavor! The pilot was very nice and personable and clearly cared about the comfort and safety of his passengers. The plane was extremely comfortable and very luxurious. The seating was perfect for the six of them and their cat, Molly! I received a call the next day from my boss's grown daughter, and all she did was rave about how it was first class all the way! She said I always do such a great job. LOL! It was Joel and the Stratos team that did all the work! My part was easy! Ohhh, and Joel also went out of his way to arrange for ground transportation upon their flight's arrival. I can say from personal experience over the years, that flying does not get any better than going first class with Joel Thomas and his team at Stratos Jet Charters. I want to thank them for making me look like the best assistant ever!!
Robert H.
51511/13/2013
None. It was great. Had to go for a medical problem with my dad and Ricky was absolutely tremendous. I can't say enough good about him and how he handled things in a very difficult situation. the flight was awesome too. If I CAN ever justify the cost of flying private again like that Ricky and / or your company will get a call. Thanks so much.
Robert L.
51512/09/2016
Our passengers wish to extend a sincere thanks to your staff. We however advise that you do not have permission to use Michael's name in their advertising or promotional material as to be endorsing your product.
Thank you again. We look forward to working with you again in the near future.
Michelle M.
51504/05/2017
The service was absolutely 1st class... I was very satisfied and would recommend this company and agent to anyone.
Camron Phillips
51511/14/2024
Stratos Jet Company is the best to work with!
Angie Wessinger
51506/23/2022
The entire process was smooth with Stratos Jet and the communication from all team members was great!
Debi G.
51512/03/2019
Hey Wanted to let you know that your pilots were so thoughtful and attentive to my daughters needs yesterday. They removed all unnecessary obstacles for her. Thank you so much
Susie C.
51510/10/2024
Our flight from Eagle,CO to Santa Barbara was a huge time saver for us. The Hawker 400XP was small but mighty. The inside was nicely appointed and clean. Thanks to the talented pilot and co-pilot, our flight was smooth and non-eventful.
What more could you ask for?
Stratos set this up for us and we are entirely grateful to Joel for the way he runs his business.
He made sure that we knew when our plane had arrived in Eagle and followed our travels throughout our journey. Stratos is the best! I can’t recommend it highly enough.
Nathalie R.
51506/12/2021
We needed to book a same-day plane for employees and tools to provide urgent assistance to a customer. Zach was effective, proactive and cooperative in providing a solution, precise information and updates. Would recommend Stratos Jet anytime! Thank you!
Paige Verville
51510/14/2019
Stratos Jets has always been a great company to work with, very friendly staff.
Jacob Irvine
51512/21/2021
See above.
Jeff B.
51503/20/2020
Glenn was a fantastic resource who provided a comprehensive set of alternatives options, and was very proactive from the booking time to wheels down on arrival, very impressed
Jeff C.
51501/18/2024
We had a last minute need for supplemental lift, and were very pleased with the service provided. Glenn did a fantastic job arranging this flight on very short notice and kept me up to date with the details. I would not hesitate to use them again.
Karen P.
51510/28/2020
Hassle free travel! Everyone is helpful an kind.
Sybil D.
51503/21/2023
Glenn, who assisted every step of the way was professional and kind as he answered the many questions I had as this was our first experience traveling in this way. The communication was clear and any expectations we had were exceeded. The pilot was very personable and made the experience enjoyable from the time we arrived at the FBO until we landed. Thank you.
Angie M.
51512/10/2016
Garrett is fantastic to work with. He is kind, responsive and you can tell he really cares about his customers. I worked with a different company on our way to our destination because Garrett could not find a plane. The agent at that company did not compare favorably to Garrett. I would highly recommend Garrett.
Mark C.
51505/21/2012
Can't see anything lacking, a great job all the way around. Thanks, Mark
Dave R.
51512/24/2016
You did great. Garett was great, ground transportation was clean, easy and on-time and seamless. It was a good trip and I have already asked for another quote. Don't know if I will use it depending upon cost as this next one is purely personal. But I would like to.
Corey P.
51506/07/2016
Nothing, Heather is amazing as always and the reason I will continue to fly with you.
Kimberly S.
51511/03/2016
Great experience with Stratos Jet Charters! Superior knowledge and outstanding customer service! Went above and beyond to make sure our flight was perfect. Highly recommended for anything from a short turboprop trip, to a transcontinental flight.
Monika W.
51501/04/2024
Wonderful experience with a highly professional crew!
Malachi O’Neill
51507/24/2017
Very professional, very knowledgeable - truly care about their clients.
Stratos is always very good to work with.
When one of their requests come in we know we will be treated equitably, politely, and professionally, as the Operator. The Stratos team is always friendly and thorough.
The Stratos Guests are always very good to our Flight Crews, which we appreciate very much.
I would highly recommend Stratos Jet Charters.
Malachi
Mountain Aviation.
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call right now and we can get you on your way to the destination of your choice! Talk to one of our air chater argents now by calling (888) 593-9066 or by emailing [email protected]
How do I choose the right aircraft for my mission?
As charter brokers, we do more than simply book your charter flight. At Stratos Jets, our air charter associates are highly trained personnel capable of matching our clients with the appropriate aircraft for their travel needs. Once we determine how many passengers you’re travelling with and how far you’re flying, we can determine which category of aircraft you require. There are many options available. The most common aircrafts hired for private charters include:
Cessna’s Citation X
Gulfstream’s G650
Bombardier’s Global line
After that, we can help you narrow down the selection of recommended aircraft based on budget, desired cabin amenities, airport requirements, luggage capacity, as well as aircraft age and performance capabilities.
Staying Safe in the Skies
At Stratos Jets, air charter safety is our number one concern. One of our key policies is to increase consumer education. This ensures our clients are able to make informed decisions. We also work with our aircraft providers to ensure their safety training programs meet and even exceed our air charter safety requirements. To make this happen, Stratos Jets is an ARGUS Certified Broker. This means that our brokerage firm is:
Committed to the best industry practices
Adhering to all applicable safety regulations
Maintaining the appropriate insurance coverage required
Are there additional costs per private jet rental passenger?
There are no additional costs per passenger. At Stratos Jet Charters, we base our private jet rental prices per hour, not per guest.
The Stratos Pricing Estimator
If you would like to estimate the cost of a private jet charter, use our Stratos pricing estimator page. It lists the most common estimates based on destination and aircraft type. And you can always enter customized data to get an estimate for a specific destination.
Additional Concierge Charges
We do charge for some of our additional concierge services, such as in-flight catering and entertainment, hotel bookings and ground transportation. We know our clients’ time is precious, so we offer the value and convenience of “one-stop-shopping” through our Trip Support team. When you book a flight with Stratos Jet Charters, we can take care of all the logistics, including booking hotels, meeting spaces, limousines and tickets to special events. That way you can relax, and enjoy your trip.
Empty Leg Charters
Also, since we charge per hour, not per passenger, there are travel bargains to be found with our Empty Leg Flights. Many of our private jet rental flights are one-way, and then we need to move the aircraft to a new destination. To reduce the costs of flying an empty aircraft, we offer discounts to travelers with flexible itineraries. Clever passengers will sometimes split the cost with their fellow travelers, thereby reducing the cost for everyone on the flight.
Can I make last-minute changes to my itinerary?
If your plans need to change, we will do everything in our power to accommodate the changes. One of the benefits of hiring Stratos Jet Charters is that we have much more flexibility than commercial airlines and can provide many more air charter services.
We have two teams that can help you. Here is a brief description of each:
Charter Sales Agents
This is the initial contact team. They evaluate your travel needs to identify the appropriate aircraft type for your travel plan. Pricing is determined by aircraft availability, its position related to the intended departure location and the position of where the aircraft needs to be after performing the customer’s flight.
Trip Support Team
Once the aircraft has been selected, Trip Support works with the customer, the air carrier and all concierge service providers to organize all of the travel details. Trip Support is responsible for coordinating:
Departure time
Departure and arrival at the Fixed Base departure location
Ensuring assigned crew members meet Stratos experience requirements
Making sure the insurance is current and everyone is protected
Coordinating all concierge services
In reference to last-minute itinerary changes, any changes would go through the Trip Support Team.
Our customers often have demanding flight itineraries that can change quickly. They’ve come to appreciate knowing there’s an entire team of people focused on organizing all the details of their trip. Stratos Jet Charters wants to provide our clients with consistently outstanding air charter service and an impeccable safety record.
Are you ready to book your Can I make last-minute changes to my itinerary? charter flight yet?
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call now and we'll get you on your way to your destination!
Joel M.
Yes. Good. Good. Yes
Jim S.
All was good.
Daryl S.
Both the pilots were exceptional, professional, and very thoughtful. My father has limited mobility, and alzheimers , so the assistance from the crew was appreciated by all. Wonderful experience, i would do this again.
Dean S.
Daniel was great. He arranged a charter flight at nearly midnight and was able to get my AOG part (in less than 12 hours from request) delivered to the plane. We fight fires with planes so thank you for helping us get back to scooping/dropping water quickly.
Chuck A.
It was a perfect flight!
Tom C.
Anthony worked hard on our request and came up with a perfect solution. The plane was the right size to hold all our luggage, and the flight on-time, comfortable, and in all respects outstanding. Highly recommended.
John L.
Probably to save on hotels for crew (Wisconsin would be cheaper than Toronto). Weather did not cooperate so cost us half an hour. Not the end of the world, but still an annoyance that could have been avoided.
Denise H.
This was our first time using private air travel. Anthony made the process as smooth as can be, sailing through a few hiccups with ease. He was literally *always* available for questions or concerns. I cannot imagine going through the procedures without someone as focused and knowledgeable as Anthony. He is a shining example of the lost art of good customer service. Looking forward to our next flight with Anthony and Stratos Jets.
Paula W.
It's all good !
Curt C.
Other than the expected 12/26 ATC "hold" , we enjoyed another perfect flight!; great crew, great equipment and a most pleasant ride!!
Starlight Music
I had 15 piece band booked on a commercial airline that got cancelled due to weather. Every single flight for the next 2 days was sold out and the band was going to miss their performance. Thank to the Herculean efforts from Glenn and Joel, we were able to secure a flight for the following morning and get the band to Florida on time. Glenn was simply amazing with his follow-through, availability when I needed him and keeping an eye on everything. He was with me from the first phone call at 6:30pm until take-off the next morning at 10:10am. Thank you Stratos for saving the day!
Ron M.
Keep up the good work
Robert C.
Heather was an important part of my chose in Stratos.
Jon Martin
Easy to book, easy to work with. Smooth trip overall.
Joe F.
Yes, Joel is the best guy you could ever hope to charter with!!
Christian Hoza
Stratos is always a pleasure to work with! Only comment is sometimes the way you send emails is something the manage. Seems like we get a bunch of separate emails for the same trip. Could be the system! Not a biggie. Thank you for allowing us the opportunity to assist you!
Adam S.
We had another great trip with Stratos. Booking was very helpful and provided us with a beautiful aircraft. The pilots were great and flight attendant was wonderful. We thoroughly enjoyed the trip. Thank you!
Geraldine C.
Booking was great, Kyle is wonderful a asset to your company. However the pilots were not. They were not there on time never offered an apology or explained as to why. When questioned they were extremely RUDE. I was told that the Pilots went to eat lunch so they kept myself and family waiting over an hour past wheels up time. I arrived at 12:30 for a 1:00 flight they arrived at 1:30 for a 1:00 flight with BAD attitudes
Samantha D.
Joel was a great help in getting my family out of South Florida last minute during hurricane Irma. I look forward to booking with Stratos again in the very near future.
Kim L.
Our VP's had a wonderful trip and great experience. Your staff is professional, welcoming, easy to work with and I look forward to working with them again. Thank you!
Daniel S.
Ricky takes care of everything, and I honestly like dealing only with him every time I call. Very hard working and goes over and beyond for me.
James R.
After our flight, I sent an email to Joel Thomas (CEO) telling him about our experience. Joel called me last night to thank me for email. In part, my email to Joel said: Ernest Hemingway once said: "The best way to find out if you can trust somebody is to trust them". We trusted Stratos Jet Charters with our first charter flight, and the actions of all of your employees and contractors sustained our trust in Stratos. I told my wife when we were flying down: "Kyle (Jones) must sleep with his phone or computer on his pillow". It didn't matter when I called, texted, or emailed. Kyle always responded on a near immediate basis. Wow! Since this was our first charter, Kyle professionally and patiently walked us through the entire charter process with accurate, complete, and well-documented information. He seemed to always be a step ahead and in many, many cases, anticipated our questions and preemptively answered them. In a world where you hesitate to call a service provider or financial institution because you know you will be stuck on hold or in voicemail hell, it is indeed a breath of fresh air to find a company who communicates so very, very well and truly appears to care about their customers and the customer's experience with them. Most of my interaction was with Kyle Jones but I also had communications with Sandy Milam and she exhibited the same responsiveness as Kyle. The ground crews at Signature Flight Services at TEB and PBI were equally adept at continuing that service of excellence. Last but certainly not least, pilots Ernie Guido and Don Poskitt were the icing on the cake. As a former CEO of a professional services business, I know how important the client experience is and how communication is one of the very key components. I just wanted to be sure you heard about our experience from a very satisfied customer. Kudos to you and your staff.
Robert D.
From the first quote and phone call to departing the plane and follow up, service was outstanding! Frank (our point of contact) saw to every question and requirement we had with professionalism, courteousness, and speed. I am very used to hiccups and miscommunications when traveling, but with this trip there were absolutely none. The flight crew was friendly, accommodating, and very good at what they do. The flight was probably the smoothest I've ever had. I know that depends on a lot of factors, but it definitely added to the experience. I wouldn't hesitate to recommend and use Stratos Jets in the future.
Richard S.
This charter was a wonderful experience, from Will's handling of details at Stratos to a great piece of equipment and a top notch crew. I can't speak highly enough of Leo and Craig. I have spent a lot of time on mid-size aircraft, and this crew would rate at the very top of all I've met. Please extend our sincere thanks to Will, Leo, and Craig.
MG.
Another great experience with Joel & his team. From rental car arrangements to being ready for three small children Stratos handled everything. The equipment was beautiful and the crews were very kind! I never can say enough praise for Stratos!
Michael D.
Stratos arranged a private jet to Toronto for me last minute. Everything went well and the Challenger 300 was very nice. Thank you
Steve R.
Excellent service on very short notice! Since I was stranded at the Orlando Airport, Anthony got me out of bind of trying to get back home with impending work commitments. Good aircraft and crew....very smooth ride from Orlando to Jackson, MS. Stratos did a great job!
Rich P.
Yes to all.
Laurie K.
I made all of the arrangements for the charter flight for my boss and his family. I worked with Joel Thomas personally, who took the time with me to show the jet options available, all the while considering my boss's medical issues and care requirements. He emailed a jet comparison guide with photographs to view side-by-side so that I could make a wise and informed decision, and walked me through them over the phone. He was determined to provide the best possible experience for everyone. Joel made it all so easy, and it was clear after conversations with him that he has a heart for people and genuinely cares about their needs. I ordered in-flight catering, over the phone, which could not have been any easier. The food was plentiful and exceptional! My boss called me the next day asking that I inquire as to who the local caterer was that supplied the food, as he wants to make sure that we use them in the future. They staged all of the food on beautiful white platters that looked classy and elegant, as though it was all prepared for red carpet guests. And every selection was freshly prepared that day and over the top in flavor! The pilot was very nice and personable and clearly cared about the comfort and safety of his passengers. The plane was extremely comfortable and very luxurious. The seating was perfect for the six of them and their cat, Molly! I received a call the next day from my boss's grown daughter, and all she did was rave about how it was first class all the way! She said I always do such a great job. LOL! It was Joel and the Stratos team that did all the work! My part was easy! Ohhh, and Joel also went out of his way to arrange for ground transportation upon their flight's arrival. I can say from personal experience over the years, that flying does not get any better than going first class with Joel Thomas and his team at Stratos Jet Charters. I want to thank them for making me look like the best assistant ever!!
Robert H.
None. It was great. Had to go for a medical problem with my dad and Ricky was absolutely tremendous. I can't say enough good about him and how he handled things in a very difficult situation. the flight was awesome too. If I CAN ever justify the cost of flying private again like that Ricky and / or your company will get a call. Thanks so much.
Robert L.
Our passengers wish to extend a sincere thanks to your staff. We however advise that you do not have permission to use Michael's name in their advertising or promotional material as to be endorsing your product. Thank you again. We look forward to working with you again in the near future.
Michelle M.
The service was absolutely 1st class... I was very satisfied and would recommend this company and agent to anyone.
Camron Phillips
Stratos Jet Company is the best to work with!
Angie Wessinger
The entire process was smooth with Stratos Jet and the communication from all team members was great!
Debi G.
Hey Wanted to let you know that your pilots were so thoughtful and attentive to my daughters needs yesterday. They removed all unnecessary obstacles for her. Thank you so much
Susie C.
Our flight from Eagle,CO to Santa Barbara was a huge time saver for us. The Hawker 400XP was small but mighty. The inside was nicely appointed and clean. Thanks to the talented pilot and co-pilot, our flight was smooth and non-eventful. What more could you ask for? Stratos set this up for us and we are entirely grateful to Joel for the way he runs his business. He made sure that we knew when our plane had arrived in Eagle and followed our travels throughout our journey. Stratos is the best! I can’t recommend it highly enough.
Nathalie R.
We needed to book a same-day plane for employees and tools to provide urgent assistance to a customer. Zach was effective, proactive and cooperative in providing a solution, precise information and updates. Would recommend Stratos Jet anytime! Thank you!
Paige Verville
Stratos Jets has always been a great company to work with, very friendly staff.
Jacob Irvine
See above.
Jeff B.
Glenn was a fantastic resource who provided a comprehensive set of alternatives options, and was very proactive from the booking time to wheels down on arrival, very impressed
Jeff C.
We had a last minute need for supplemental lift, and were very pleased with the service provided. Glenn did a fantastic job arranging this flight on very short notice and kept me up to date with the details. I would not hesitate to use them again.
Karen P.
Hassle free travel! Everyone is helpful an kind.
Sybil D.
Glenn, who assisted every step of the way was professional and kind as he answered the many questions I had as this was our first experience traveling in this way. The communication was clear and any expectations we had were exceeded. The pilot was very personable and made the experience enjoyable from the time we arrived at the FBO until we landed. Thank you.
Angie M.
Garrett is fantastic to work with. He is kind, responsive and you can tell he really cares about his customers. I worked with a different company on our way to our destination because Garrett could not find a plane. The agent at that company did not compare favorably to Garrett. I would highly recommend Garrett.
Mark C.
Can't see anything lacking, a great job all the way around. Thanks, Mark
Dave R.
You did great. Garett was great, ground transportation was clean, easy and on-time and seamless. It was a good trip and I have already asked for another quote. Don't know if I will use it depending upon cost as this next one is purely personal. But I would like to.
Corey P.
Nothing, Heather is amazing as always and the reason I will continue to fly with you.
Kimberly S.
Great experience with Stratos Jet Charters! Superior knowledge and outstanding customer service! Went above and beyond to make sure our flight was perfect. Highly recommended for anything from a short turboprop trip, to a transcontinental flight.
Monika W.
Wonderful experience with a highly professional crew!
Malachi O’Neill
Very professional, very knowledgeable - truly care about their clients. Stratos is always very good to work with. When one of their requests come in we know we will be treated equitably, politely, and professionally, as the Operator. The Stratos team is always friendly and thorough. The Stratos Guests are always very good to our Flight Crews, which we appreciate very much. I would highly recommend Stratos Jet Charters. Malachi Mountain Aviation.