Daytona Bike Week is an event like no other. This 10-day spectacle draws more than 500,000 people annually, and the festivities include many different events:
Motorcycle racing
Concerts
Parties
Bike shows
Street festivals
With so much going on, you’ll never have to look far to find something to do. And whether you’re participating or spectating, it’s always a good time at Bike Week
If you’re coming from out of town or you’re not able to ride to Bike Week, Stratos Jets arranges private jet charters to Daytona Beach to get you there in style.
Held in March, Daytona Bike Week happens to fall around college spring break. So while the weather will be fantastic, it means commercial air traffic to the city is more chaotic than usual. By choosing Stratos Jets to organize your private jet charters to Daytona Beach, you can:
Avoid busy airports
Fly when you want, where you want
Arrive at private terminals
Avoid lengthy check-in and security lineups
You’ll step off your charter jet relaxed and ready for action.
Recommended private jets for your charter flight to Daytona Beach
Soar higher in a safe and luxurious aircraft. When you fly with Stratos, you gain access to our worldwide network of aircraft owned and operated by the best air carriers in the business.
Arranging private jet charters to Daytona for Bike Week is an ideal way to travel. You’re not going to find a closer landing strip to Daytona International Speedway than Daytona Beach International Airport (FAA ID: KDAB). The two are located next to one another, just 2.5 miles apart.
Private jet charters are about more than just the flight. When you fly with us, you also unlock access to our specialized Trip Support Team. While your flight advisor takes care of everything flight-related, this highly-trained and friendly team is here to make your trip to Daytona Bike Week memorable. Whether it’s arranging transportation to or from the airport, handling hotel reservations or anything in between, we’re here to help.
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
4.5/5(22)
4.7/5(25)
4.8/5(568)
4.8/5
566 Reviews
4.7/5
25 Reviews
4.5/5
22 Reviews
5/5
4 Reviews
Overall rating (4.89 out of 5) Based on 673 reviews from our trusted Jet Charter reviews
Arthur W.
51502/21/2012
Can't think of a thing!
James T.
51508/07/2017
My experience with Stratos has been very good since I started booking jets several years ago. Joel and his team provide excellent service and followup at every stage. We recently had a flight where the incoming plane had a mechanical and they were able to replace it with a comparable one within just a few hours. Our original take off time was only missed by less than a half hour. The Stratos team communicated with us all along the way and everything was fine. The pilots are very good at what they do and the ground organization is thorough and efficient. I would recommend them to a friend.
Steve R.
51506/12/2014
I was pleased with the way Heather assisted me. She followed-up throughout the process and during the flight.
Eddie D.
51502/02/2017
I have dealt with Stratos Jet for the past 10 years
Always great response and outstanding service
Highly recommend them for any charter service you may need
Richard R.
51506/28/2013
You did a superb job, and the crew was first rate. We will be back.
Chip L.
51507/31/2023
Glenn and Stratos do a great job finding the right aircraft and keeping us up to date.
Trevor B.
51501/07/2014
Pricing to be competitive with Marquis etc.
Rick H.
51512/27/2016
We have been using Stratos for a couple of years now and appreciate their dedication to using only the safest charter operators. Just completed the front end of a back to back for the Christmas Holiday.
Dan C.
51505/09/2012
couldn't get better than this, amazingly efficient and helpful
Matteo G.
51502/10/2019
As always great coordination. I was not on the flight but rather my family and Stratos arranged everything. Even with a winter storm, my wife being delayed, De-icing and two sick kids on-board, Stratos updated me while I was over seas and I knew everything was handled without any issues. The pilots we super kind and accommodating and it made for a wonderful trip. All ground transport, catering and logistics went flawlessly and the Stratos team even arranged my ground transport meeting them from a commercial flight. I cant say enough about the team and their personal pride and care for my family. Thank you again!
Vicki F.
51503/14/2021
We just completed a move from California to Hawaii with our dog a lot of our stuff which we would need until our mean shipment of household goods arrives in 10 days. Randy was able to secure the perfect your craft for people pets and stuff. Pilots were great. Aircraft was comfortable and a great easy ride.
Sarah M.
51511/03/2016
THANK YOU STRATOS!! I have been working with Stratos Jet Charters for almost 3 years now & could not be happier with the services they provide! Working with me on many last minute changes, they are always quick & efficient, extremely professional, genuinely honest & immensely knowledgeable of all products and services they offer. They truly look out for the best interests of their clients. I trust them to always guide me in making the appropriate aircraft choices for our company. I find the ENTIRE team to be THE BEST in the charter aircraft business!!
Chris M.
51503/20/2024
Mostly good. Registration process is painful and there was a little hiccup with confirmed time for departure but we made it work.
Laura C.
51512/14/2022
Good morning, Joel. I have been in the customer service business for 30 years as a realtor and previously customer service manager for a performing arts hall. I am very critical when it comes to customer service as so many companies who pride themselves being excellent fall short. I feel when it excels, it should be pointed out to their superior.
Falling short is certainly not the case with Kyle Jones and Leslie Jackson. This is my first experience with chartering a private plane. My 94 year old father and 92 year old mother are going to their favorite place in the world, the Beau Rivage hotel in Biloxi MS at Christmas time. A charter flight works so much better than the hassle of traveling commercial today.
Kyle was on top of everything for me and when I would send him a question via email the response was rapid fire. The same goes for Leslie. I don’t think it was more than 5 minutes before a response came back. Their friendliness, professionalism and knowledge is above par and you are extremely lucky to have them on the Stratos team.
My father insists he will be going again next year and I hope he is correct. I will contact Stratos for their traveling needs and hopefully work with both the wonderful Kyle and Leslie again.
Merry Christmas to you and your family and a happy New Year.
Laura
Darren G.
51506/15/2017
The company I represent was in a crisis situation where we needed to get halfway across the country within a matter of hours. The only available commercial flight was sold out and nothing would get us there in time. After doing some research, I found Stratos Jet Charters and called Joel at around 7 in the morning. He answered right away and were at the airport two hours later. Because it was a high stress situation in a short amount of time, I called Joel and his team countless times in a two hour window; they remained extremely professional and kind. Plus, Joel was able to get us an extremely competitive price, especially considering the short notice. I highly recommend using Stratos Jet Charters and know I will definitely use them again.
Taylor Loosli
51504/17/2021
Anthony was great to work with and quickly provided all updates and changes for his client for us to communicate to our pilots and prepare the trip. We were glad for the opportunity to work with you all and look forward to helping with more trips in the near future!!
Laura E.
51510/24/2023
Although I was not a traveler for this trip, I organized the flight and was the point of contact. The communication and details from our agent made this first time use of Stratos Jet Charters very pleasant. I was able to reach out directly to Steve and he was very patient and helpful with all the questions I had from booking to payment. The memorable moment was with a delay in the departure. Steve sent emails to all but also made a phone call to be sure I was aware. This was so appreciated so I could reach out immediately to the travelers. THANK YOU STEVE AND STRATOS JET CHARTERS.
Bruce M
51508/12/2017
I was in a desperate situation to get to my sons graduation from marine camp and I was not going to miss it. Stratos made arrangements very quickly to get me where I needed to go. It was very efficient and first rate. Thank you
Paula W.
51502/17/2014
Everything was perfect !
Thanks to Ricky !
Alan G.
51508/31/2020
Beginning to end it was a first tier experience. Great value, great front end service and follow through, trip support, rental cars ready on the apron, super helpful staff. A genuinely wonderful experience.
Joel M.
51510/18/2012
My only complaint with Stratos is that Initially, I did not received the lowest price quote.
Mathieu C.
51503/23/2020
Kyle from Stratos Jet was great to deal with... quick responses....great service....great prices....A+ experience
Paul K.
51508/03/2022
Daniel was very responsive late into the night and early morning and was able to arrange our flight in hours. Time from first contact to wheels up was less than 12 hours. The FBO's and crew provides were very accommodating and helpful. 5 stars!
Lisa Stanley
51510/03/2017
Joel Thomas and his great team at Stratos makes booking a private charter easy. They keep in contact with you from the start right through to after the flight, which gives my travelers a piece of mind. Everything is always exactly planned to our specifications. Stratos really goes above and beyond in their industry - they are simply the best at what they do.
Matteo G.
51511/28/2020
Stratos made this trip extra special with a gift of cupcakes upon departure for my wife's birthday. Great crews and aircraft and even when flying during some of the busiest times of the year everything was super easy and stress free! Thank you Mark & Sarah for always covering every detail and especially our last minute changes. You guys make every trip fun and special.
Starlight Music
51503/05/2018
I had 15 piece band booked on a commercial airline that got cancelled due to weather. Every single flight for the next 2 days was sold out and the band was going to miss their performance. Thank to the Herculean efforts from Glenn and Joel, we were able to secure a flight for the following morning and get the band to Florida on time. Glenn was simply amazing with his follow-through, availability when I needed him and keeping an eye on everything. He was with me from the first phone call at 6:30pm until take-off the next morning at 10:10am. Thank you Stratos for saving the day!
Luis R.
51508/31/2020
Excellent service from Anthony all the way around. Quick response for a last second booking, great follow-up and great online itinerary management service.
Gary C.
51505/01/2020
Joel and his staff made a family loss so much easier to deal with. They are like family and they have my business whenever I need it and they’re available.
Charles D.
51510/14/2014
For our far flung family, Stratos has been a consistently dependable, and cost conscious alternative to fractional and no-minimum jet programs. For us, safety is number one and cost is number two... Stratos has excelled in both areas. Their response to requests is always prompt and personal. It is a pleasure working with Stratos.
Steve S.
51506/12/2017
I have used Stratos Jets quite a few times and have been extremely happy with the results.
Kerry does a fantastic job and always follows up on all details.
Thanks
Steve
Robert C.
51504/14/2020
Everything was done in super fashion. Anthony the scheduler, Anthony and Terry the pilots were fantastic!
Antun D.
51505/03/2021
Your whole operation is responsive and attentive, always good to deal with them
Bryan W.
51501/01/2022
From beginning to end the process was easy and seamless. While we were flying on an older mid-size jet, the interior had been recently updated and was really nice. We will definitely use Stratos again.
Joshua B.
51507/09/2021
Easy to book with and were very accommodating with a last minute booking.
Rick H.
51507/22/2021
As a repeat customer of Stratos we have always been treated with care and understanding of the circumstances surrounding our travel needs. When Joel was unavailable Zach jumped right in without missing a beat.
John L.
51504/20/2023
This trip was to return home from our 5.5 month winter sojourn in Florida.
We had planned everything around this return date. Our cars had been shipped home that day. We had run down all the food.
The cancellation occurred when we were out for dinner the night before the planned trip. We therefore did not find out about it until about 10pm.
Anthony did a good job of helping with the recovery over the next hour. He responded instantly to almost every email.
Unfortunately, because everything for ourselves and our fellow passengers had been planned around leaving on that particular day, we were very limited in our selection of recovery flights. As a result we paid an extra $7k+.
Once that was settled and I had figured out how to get the extra money to you quickly enough, things went smoothly.
When the flight was first booked (months ago) I had expressed some discomfort with the fact that the plane operator was so small and seemed to be focused on another business model. Anthony said that he had great experience with them and their reliability. It was unfortunate that my concerns turned out to be correct.
As things have turned out, it now seems to me that I should be booking my flights right at the last minute, not rely on leaving on a certain date and, perhaps, even trying to catch an empty leg.
John D.
51509/24/2020
Great rep!
Daniel F.
51502/21/2022
Great pilots, crew, and plane! Helped a lot with Covid stuff.
Daniel S.
51512/22/2016
Ricky takes care of everything, and I honestly like dealing only with him every time I call. Very hard working and goes over and beyond for me.
Michael D.
51509/09/2017
Great experience all around. simon was great - awesome customer service mentality and communication throughout.
John DeTurris
51509/04/2020
Hey Joel, First of all, thank you very much for sending this trip our way. We really appreciate your business, especially in these strange times. Both your sales team and trip management team were very responsive and quickly gave us all the info we needed. That ultimately helped us provide the best trip for your passengers. Thanks again, hope to talk soon.
Chuck A.
51510/18/2013
It was a perfect flight!
Curt C
51505/07/2022
All Good......................and easy!
Adam S.
51512/30/2020
We had another great trip with Stratos. Booking was very helpful and provided us with a beautiful aircraft. The pilots were great and flight attendant was wonderful. We thoroughly enjoyed the trip. Thank you!
Dean S.
51507/26/2024
Daniel was great. He arranged a charter flight at nearly midnight and was able to get my AOG part (in less than 12 hours from request) delivered to the plane. We fight fires with planes so thank you for helping us get back to scooping/dropping water quickly.
Frank B.
51509/05/2017
Excellent
John F.
51506/18/2020
Anthony was terrific, good clear quote information, helpful options and overall a very pleasant experience.
Nancy D.
51509/17/2021
The flight was fabulous, fun, and delicious. The crew was fantastic--professional and courteous. The flight attendant was spectacular--warm, wonderful and extremely attentive. The agent's support was once again terrific, thoughtful and professional. We will highly recommend these services to others.
Samuel J.
51505/04/2023
Excellent
Karmin M.
51506/03/2024
Kyle was most helpful in planning this trip for my parents. From when we arrived at the FBO, until they made it to their final destination point, everything was perfect. The pilots were very kind, knowledgeable, and polite. I would highly recommend the Stratos Jets.
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call right now and we can get you on your way to the destination of your choice! Talk to one of our air chater argents now by calling (888) 593-9066 or by emailing [email protected]
How do I choose the right aircraft for my mission?
As charter brokers, we do more than simply book your charter flight. At Stratos Jets, our air charter associates are highly trained personnel capable of matching our clients with the appropriate aircraft for their travel needs. Once we determine how many passengers you’re travelling with and how far you’re flying, we can determine which category of aircraft you require. There are many options available. The most common aircrafts hired for private charters include:
Cessna’s Citation X
Gulfstream’s G650
Bombardier’s Global line
After that, we can help you narrow down the selection of recommended aircraft based on budget, desired cabin amenities, airport requirements, luggage capacity, as well as aircraft age and performance capabilities.
Staying Safe in the Skies
At Stratos Jets, air charter safety is our number one concern. One of our key policies is to increase consumer education. This ensures our clients are able to make informed decisions. We also work with our aircraft providers to ensure their safety training programs meet and even exceed our air charter safety requirements. To make this happen, Stratos Jets is an ARGUS Certified Broker. This means that our brokerage firm is:
Committed to the best industry practices
Adhering to all applicable safety regulations
Maintaining the appropriate insurance coverage required
Are there additional costs per private jet rental passenger?
There are no additional costs per passenger. At Stratos Jet Charters, we base our private jet rental prices per hour, not per guest.
The Stratos Pricing Estimator
If you would like to estimate the cost of a private jet charter, use our Stratos pricing estimator page. It lists the most common estimates based on destination and aircraft type. And you can always enter customized data to get an estimate for a specific destination.
Additional Concierge Charges
We do charge for some of our additional concierge services, such as in-flight catering and entertainment, hotel bookings and ground transportation. We know our clients’ time is precious, so we offer the value and convenience of “one-stop-shopping” through our Trip Support team. When you book a flight with Stratos Jet Charters, we can take care of all the logistics, including booking hotels, meeting spaces, limousines and tickets to special events. That way you can relax, and enjoy your trip.
Empty Leg Charters
Also, since we charge per hour, not per passenger, there are travel bargains to be found with our Empty Leg Flights. Many of our private jet rental flights are one-way, and then we need to move the aircraft to a new destination. To reduce the costs of flying an empty aircraft, we offer discounts to travelers with flexible itineraries. Clever passengers will sometimes split the cost with their fellow travelers, thereby reducing the cost for everyone on the flight.
Can I make last-minute changes to my itinerary?
If your plans need to change, we will do everything in our power to accommodate the changes. One of the benefits of hiring Stratos Jet Charters is that we have much more flexibility than commercial airlines and can provide many more air charter services.
We have two teams that can help you. Here is a brief description of each:
Charter Sales Agents
This is the initial contact team. They evaluate your travel needs to identify the appropriate aircraft type for your travel plan. Pricing is determined by aircraft availability, its position related to the intended departure location and the position of where the aircraft needs to be after performing the customer’s flight.
Trip Support Team
Once the aircraft has been selected, Trip Support works with the customer, the air carrier and all concierge service providers to organize all of the travel details. Trip Support is responsible for coordinating:
Departure time
Departure and arrival at the Fixed Base departure location
Ensuring assigned crew members meet Stratos experience requirements
Making sure the insurance is current and everyone is protected
Coordinating all concierge services
In reference to last-minute itinerary changes, any changes would go through the Trip Support Team.
Our customers often have demanding flight itineraries that can change quickly. They’ve come to appreciate knowing there’s an entire team of people focused on organizing all the details of their trip. Stratos Jet Charters wants to provide our clients with consistently outstanding air charter service and an impeccable safety record.
Are you ready to book your Can I make last-minute changes to my itinerary? charter flight yet?
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call now and we'll get you on your way to your destination!
Arthur W.
Can't think of a thing!
James T.
My experience with Stratos has been very good since I started booking jets several years ago. Joel and his team provide excellent service and followup at every stage. We recently had a flight where the incoming plane had a mechanical and they were able to replace it with a comparable one within just a few hours. Our original take off time was only missed by less than a half hour. The Stratos team communicated with us all along the way and everything was fine. The pilots are very good at what they do and the ground organization is thorough and efficient. I would recommend them to a friend.
Steve R.
I was pleased with the way Heather assisted me. She followed-up throughout the process and during the flight.
Eddie D.
I have dealt with Stratos Jet for the past 10 years Always great response and outstanding service Highly recommend them for any charter service you may need
Richard R.
You did a superb job, and the crew was first rate. We will be back.
Chip L.
Glenn and Stratos do a great job finding the right aircraft and keeping us up to date.
Trevor B.
Pricing to be competitive with Marquis etc.
Rick H.
We have been using Stratos for a couple of years now and appreciate their dedication to using only the safest charter operators. Just completed the front end of a back to back for the Christmas Holiday.
Dan C.
couldn't get better than this, amazingly efficient and helpful
Matteo G.
As always great coordination. I was not on the flight but rather my family and Stratos arranged everything. Even with a winter storm, my wife being delayed, De-icing and two sick kids on-board, Stratos updated me while I was over seas and I knew everything was handled without any issues. The pilots we super kind and accommodating and it made for a wonderful trip. All ground transport, catering and logistics went flawlessly and the Stratos team even arranged my ground transport meeting them from a commercial flight. I cant say enough about the team and their personal pride and care for my family. Thank you again!
Vicki F.
We just completed a move from California to Hawaii with our dog a lot of our stuff which we would need until our mean shipment of household goods arrives in 10 days. Randy was able to secure the perfect your craft for people pets and stuff. Pilots were great. Aircraft was comfortable and a great easy ride.
Sarah M.
THANK YOU STRATOS!! I have been working with Stratos Jet Charters for almost 3 years now & could not be happier with the services they provide! Working with me on many last minute changes, they are always quick & efficient, extremely professional, genuinely honest & immensely knowledgeable of all products and services they offer. They truly look out for the best interests of their clients. I trust them to always guide me in making the appropriate aircraft choices for our company. I find the ENTIRE team to be THE BEST in the charter aircraft business!!
Chris M.
Mostly good. Registration process is painful and there was a little hiccup with confirmed time for departure but we made it work.
Laura C.
Good morning, Joel. I have been in the customer service business for 30 years as a realtor and previously customer service manager for a performing arts hall. I am very critical when it comes to customer service as so many companies who pride themselves being excellent fall short. I feel when it excels, it should be pointed out to their superior.
Falling short is certainly not the case with Kyle Jones and Leslie Jackson. This is my first experience with chartering a private plane. My 94 year old father and 92 year old mother are going to their favorite place in the world, the Beau Rivage hotel in Biloxi MS at Christmas time. A charter flight works so much better than the hassle of traveling commercial today.
Kyle was on top of everything for me and when I would send him a question via email the response was rapid fire. The same goes for Leslie. I don’t think it was more than 5 minutes before a response came back. Their friendliness, professionalism and knowledge is above par and you are extremely lucky to have them on the Stratos team.
My father insists he will be going again next year and I hope he is correct. I will contact Stratos for their traveling needs and hopefully work with both the wonderful Kyle and Leslie again.
Merry Christmas to you and your family and a happy New Year.
Laura
Darren G.
The company I represent was in a crisis situation where we needed to get halfway across the country within a matter of hours. The only available commercial flight was sold out and nothing would get us there in time. After doing some research, I found Stratos Jet Charters and called Joel at around 7 in the morning. He answered right away and were at the airport two hours later. Because it was a high stress situation in a short amount of time, I called Joel and his team countless times in a two hour window; they remained extremely professional and kind. Plus, Joel was able to get us an extremely competitive price, especially considering the short notice. I highly recommend using Stratos Jet Charters and know I will definitely use them again.
Taylor Loosli
Anthony was great to work with and quickly provided all updates and changes for his client for us to communicate to our pilots and prepare the trip. We were glad for the opportunity to work with you all and look forward to helping with more trips in the near future!!
Laura E.
Although I was not a traveler for this trip, I organized the flight and was the point of contact. The communication and details from our agent made this first time use of Stratos Jet Charters very pleasant. I was able to reach out directly to Steve and he was very patient and helpful with all the questions I had from booking to payment. The memorable moment was with a delay in the departure. Steve sent emails to all but also made a phone call to be sure I was aware. This was so appreciated so I could reach out immediately to the travelers. THANK YOU STEVE AND STRATOS JET CHARTERS.
Bruce M
I was in a desperate situation to get to my sons graduation from marine camp and I was not going to miss it. Stratos made arrangements very quickly to get me where I needed to go. It was very efficient and first rate. Thank you
Paula W.
Everything was perfect ! Thanks to Ricky !
Alan G.
Beginning to end it was a first tier experience. Great value, great front end service and follow through, trip support, rental cars ready on the apron, super helpful staff. A genuinely wonderful experience.
Joel M.
My only complaint with Stratos is that Initially, I did not received the lowest price quote.
Mathieu C.
Kyle from Stratos Jet was great to deal with... quick responses....great service....great prices....A+ experience
Paul K.
Daniel was very responsive late into the night and early morning and was able to arrange our flight in hours. Time from first contact to wheels up was less than 12 hours. The FBO's and crew provides were very accommodating and helpful. 5 stars!
Lisa Stanley
Joel Thomas and his great team at Stratos makes booking a private charter easy. They keep in contact with you from the start right through to after the flight, which gives my travelers a piece of mind. Everything is always exactly planned to our specifications. Stratos really goes above and beyond in their industry - they are simply the best at what they do.
Matteo G.
Stratos made this trip extra special with a gift of cupcakes upon departure for my wife's birthday. Great crews and aircraft and even when flying during some of the busiest times of the year everything was super easy and stress free! Thank you Mark & Sarah for always covering every detail and especially our last minute changes. You guys make every trip fun and special.
Starlight Music
I had 15 piece band booked on a commercial airline that got cancelled due to weather. Every single flight for the next 2 days was sold out and the band was going to miss their performance. Thank to the Herculean efforts from Glenn and Joel, we were able to secure a flight for the following morning and get the band to Florida on time. Glenn was simply amazing with his follow-through, availability when I needed him and keeping an eye on everything. He was with me from the first phone call at 6:30pm until take-off the next morning at 10:10am. Thank you Stratos for saving the day!
Luis R.
Excellent service from Anthony all the way around. Quick response for a last second booking, great follow-up and great online itinerary management service.
Gary C.
Joel and his staff made a family loss so much easier to deal with. They are like family and they have my business whenever I need it and they’re available.
Charles D.
For our far flung family, Stratos has been a consistently dependable, and cost conscious alternative to fractional and no-minimum jet programs. For us, safety is number one and cost is number two... Stratos has excelled in both areas. Their response to requests is always prompt and personal. It is a pleasure working with Stratos.
Steve S.
I have used Stratos Jets quite a few times and have been extremely happy with the results. Kerry does a fantastic job and always follows up on all details. Thanks Steve
Robert C.
Everything was done in super fashion. Anthony the scheduler, Anthony and Terry the pilots were fantastic!
Antun D.
Your whole operation is responsive and attentive, always good to deal with them
Bryan W.
From beginning to end the process was easy and seamless. While we were flying on an older mid-size jet, the interior had been recently updated and was really nice. We will definitely use Stratos again.
Joshua B.
Easy to book with and were very accommodating with a last minute booking.
Rick H.
As a repeat customer of Stratos we have always been treated with care and understanding of the circumstances surrounding our travel needs. When Joel was unavailable Zach jumped right in without missing a beat.
John L.
This trip was to return home from our 5.5 month winter sojourn in Florida. We had planned everything around this return date. Our cars had been shipped home that day. We had run down all the food. The cancellation occurred when we were out for dinner the night before the planned trip. We therefore did not find out about it until about 10pm. Anthony did a good job of helping with the recovery over the next hour. He responded instantly to almost every email. Unfortunately, because everything for ourselves and our fellow passengers had been planned around leaving on that particular day, we were very limited in our selection of recovery flights. As a result we paid an extra $7k+. Once that was settled and I had figured out how to get the extra money to you quickly enough, things went smoothly. When the flight was first booked (months ago) I had expressed some discomfort with the fact that the plane operator was so small and seemed to be focused on another business model. Anthony said that he had great experience with them and their reliability. It was unfortunate that my concerns turned out to be correct. As things have turned out, it now seems to me that I should be booking my flights right at the last minute, not rely on leaving on a certain date and, perhaps, even trying to catch an empty leg.
John D.
Great rep!
Daniel F.
Great pilots, crew, and plane! Helped a lot with Covid stuff.
Daniel S.
Ricky takes care of everything, and I honestly like dealing only with him every time I call. Very hard working and goes over and beyond for me.
Michael D.
Great experience all around. simon was great - awesome customer service mentality and communication throughout.
John DeTurris
Hey Joel, First of all, thank you very much for sending this trip our way. We really appreciate your business, especially in these strange times. Both your sales team and trip management team were very responsive and quickly gave us all the info we needed. That ultimately helped us provide the best trip for your passengers. Thanks again, hope to talk soon.
Chuck A.
It was a perfect flight!
Curt C
All Good......................and easy!
Adam S.
We had another great trip with Stratos. Booking was very helpful and provided us with a beautiful aircraft. The pilots were great and flight attendant was wonderful. We thoroughly enjoyed the trip. Thank you!
Dean S.
Daniel was great. He arranged a charter flight at nearly midnight and was able to get my AOG part (in less than 12 hours from request) delivered to the plane. We fight fires with planes so thank you for helping us get back to scooping/dropping water quickly.
Frank B.
Excellent
John F.
Anthony was terrific, good clear quote information, helpful options and overall a very pleasant experience.
Nancy D.
The flight was fabulous, fun, and delicious. The crew was fantastic--professional and courteous. The flight attendant was spectacular--warm, wonderful and extremely attentive. The agent's support was once again terrific, thoughtful and professional. We will highly recommend these services to others.
Samuel J.
Excellent
Karmin M.
Kyle was most helpful in planning this trip for my parents. From when we arrived at the FBO, until they made it to their final destination point, everything was perfect. The pilots were very kind, knowledgeable, and polite. I would highly recommend the Stratos Jets.