As the name suggests, the Indy 500 is a 500-mile race around a 2.5-mile oval circuit. There is typically a field of 33 starting drivers who battle over 200 laps to earn the checkered flag. It’s one of the oldest and most important automobile races on the planet, and is widely acknowledged as the largest single-day sporting event in the entire world. The total purse exceeds $16 million for the Indy 500, with more than $2.45 million going to the winner, making it one of the richest cash prizes in sports.
While attendance figures aren’t published, it’s estimated the Indy 500 draws approximately 300,000 spectators every year (Indianapolis Speedway is the highest-capacity sports venue in the world). Here’s a breakdown of some of the key statistics of the Indy 500:
Defending champion: Josef Newgarden
Most wins: Four (A.J. Foyt, Al Unser, Rick Mears, Hélio Castroneves)
Diehard IndyCar race fans will want to circle the day of the Indy 500 on their calendars. To make sure you don’t miss it, Stratos Jets offers charter flights to Indianapolis that will get you from the runway to the speedway in impeccable style. The Indy 500 is the premier event of the Verizon IndyCar Series and is held over the Memorial Day weekend (typically the last weekend in May).
With the amount of commercial air traffic arriving in Indianapolis for the big weekend, choosing Stratos as your air charter services provider is a great way to beat the chaos at the main airport. Depending on the size of your group, we can arrange for your luxury private jet to land at a smaller, quieter airport.
Recommended private jets for your charter flight to Indianapolis
When you fly with Stratos, you gain access to our strong industry relationships with the best air carriers in the business. For you, that means safe and luxurious flights to the Indy500 every time you fly.
Indianapolis is served by several high-quality airports: Greenwood Municipal (HFY), Eagle Creek Airpark (EYE), Indianapolis Regional (MQJ), Indianapolis Executive (TYQ) and Indianapolis International (IND).
When you fly with Stratos, we’ll even arrange for private ground transportation to your final destination when you arrive. Details like this are what make charter services the ideal choice for air travelers who prefer comfort, convenience and privacy when they fly to the Indy500.
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
4.5/5(22)
4.7/5(25)
4.8/5(568)
4.8/5
566 Reviews
4.7/5
25 Reviews
4.5/5
22 Reviews
5/5
4 Reviews
Overall rating (4.89 out of 5) Based on 670 reviews from our trusted Jet Charter reviews
Jory K.
51506/08/2022
The pilots were very kind and understanding. We had enough luggage capacity but the jet itself I thought was a little less luxurious than what I had imagined. All in all it was a good trip.
Roxanne Stanley
51503/24/2021
We actually flew the flight in one of our jets for Stratos Jets customer. Joel was great at providing us passenger information and returning the paper work in a timely fashion.
Jessica Bullard
51501/04/2020
As a charter operator, it is hard at times to work with Broker companies to get all of the information we need quick and efficiently back and forth to each other. We had no issues at all in this case when working with Stratos Jets. The team got everything we needed to us in a timely manner and we were able to make the transaction very smooth. I hope your clients enjoyed their flight! Our pilots said they seemed pleased upon arrival. Looking forward to working with you all again!
Matteo G.
51506/21/2021
Fantastic experience as always with Stratos! Joel and his team found us a great flight with a brand new airplane that accommodated all of our family and our schedule. The value can’t be over stated Joel always places us with the right equipment for the right trip
Matteo G.
51502/10/2019
As always great coordination. I was not on the flight but rather my family and Stratos arranged everything. Even with a winter storm, my wife being delayed, De-icing and two sick kids on-board, Stratos updated me while I was over seas and I knew everything was handled without any issues. The pilots we super kind and accommodating and it made for a wonderful trip. All ground transport, catering and logistics went flawlessly and the Stratos team even arranged my ground transport meeting them from a commercial flight. I cant say enough about the team and their personal pride and care for my family. Thank you again!
Monika W.
51501/08/2023
My agent was wonderful. However, my scheduled flight time was changed due to the owner wanting to use their plane. This change resulted in my missing an engagement. No discount was given to me for my inconvenience. The lack of observance of a signed contract was shocking and frankly showed a lack of integrity. I expect monetary compensation.
Dani F.
51501/09/2017
Our company uses Stratos, we work directly with Kerry, she and everyone else have always been extremely helpful and manage our flights and requests with no problem! They respond friendly, quickly and we have no interest in ever switching companies. Highly recommended! Extremely happy clients!
David P.
51509/15/2017
We decided at the last minute to escape from Florida as hurricane Irma was bearing down on us, and Stratos came through for us. Despite our first choice airport running out of fuel, they managed to get some at another and we got out with about 1 hour to spare. It was a hectic time, with everyone else scrambling to escape, but Stratos made the whole experience simple and efficient for us.
We will definitely fly with them another time, preferable when we're not all stressed about a hurricane aimed right at us!
Liz T.
51509/30/2014
Professionalism and attention to detail come to mind when working with Stratos Jet Charters, Inc. From initial engagement to the jets to take off - they didn't miss a beat. My Employer is extremely concerned with privacy and professionalism and Stratos Jet Charters did not disappoint.
Jaime C.
51509/17/2020
Kyle was very nice and helpful, he made sure everything was in order and ready to go from beginning to end, really great costumer service. Aircraft was nice, well kept LearJet 40. Pilots Matthew and Jonathan were total sweethearts and very experienced, landing was beyond smooth. Only thing we weren’t so happy about was the fact that you could see some of the wear and tear of the years on the inside of the plane. Overall great experience!
Amy P.
51512/15/2023
Anthony is the best. It's always hectic trying to get the details right and he stays on top of it so I don't have to!
John D.
51509/24/2020
Great rep!
THERESA L.
51506/11/2018
KERRY HILL WENT ABOVE AND BEYOND TO HELP ME WITH THIS TRIP FOR MR. SOLLBERGER. SHE IS PATIENT AND KNOWLEDGABLE AND WAS MORE THAN HAPPY TO HELP SEE THAT MR <REDACTED> ARRIVED SAFELY ON THE GROUND AND AT HIS HOTEL . I CANNOT SAY ENOUGH ABOUT KERRY'S EXCELLENCE. THE FLIGHT AND CREW WERE EXCELLENT AS WELL.
Kim Krum
51506/29/2018
As always, your staff is a pleasure to work with, and are very good with their communication, etc. I (of course) wish we didn't have the snafu with your client cutting the trip short, only to change his mind - costing us an additional 3 hours of flight time (approx. $10,000) - since we cancelled a trip with another operator to accommodate his request to leave early. I think there should have been a consideration for a 2 hour cancellation fee or something there. We understand that this wasn't Stratos Jets' doing - but I believe your client should have been penalized in some way as he was informed we had another trip and he told us to cancel it to accommodate him. This was very disappointing (and financially detrimental) for us, especially as we had lowered the cost of the trip (in addition to removing all minimums) prior to booking. The only way it made sense for us to do that was to fly while sitting transient.
Scott J.
51507/18/2019
Yes I enjoyed it they was very easy to work with and did what they said they were going to. I would recommend to other people
Joe P.
51501/02/2014
I think you all did a great job!!!
If we book with enough notice, maybe a newer ride?
Not to say that the Hawker we flew was not great..
Only my thoughts.
Joe"
Brandi P.
51504/14/2020
Always a pleasure working with Stratos Jets. Never have had a bad experience.
Jamie Thies
51506/15/2020
Thank you for using Business Jet Access, we appreciate your business and it was a pleasure working with the Stratos team. Information was provided in a timely manner and communication was clear. Thanks again and we look forward to future trips.
Andy S.
51506/16/2021
I have highly recommended Stratosjets to friends and will continue to do so. The planning team (Kyle Jones being my lead - world class individual) continues to do a superb job tending to each detail and communicating same timely and in an understandable fashion.
Sage L.
51507/31/2023
Anthony is amazing. He goes above and beyond every time anyone in my family has booked a flight through Stratos. He makes sure all of our needs are met and walks us through every step. After flight is booked he checks on us every step of the way to our destination and back.
Michael D.
51509/09/2017
Great experience all around. simon was great - awesome customer service mentality and communication throughout.
Garrett E.
51502/21/2024
Daniel was the most efficient and communicative individual our firm has ever dealt with while in a crunch situation needing to get to Vegas immediately from Salt Lake.
He went above and beyond to assess our needs and ensure our timeline was met. If we had a position on our sales team we would offer him a better offer then what you’re paying him and may in the future.
Thanks Daniel. Hope to connect soon for our future trips.
Garrett
Rich P.
51505/14/2021
Everything went very smoothly and we were pleased with everything on the trip.
Michael A.
51512/22/2020
We had a great flight and would definitely recommend this to a friend. Thanks to Anthony for his attentive, personal service. Rgds, Michael
Lisa Stanley
51510/03/2017
Joel Thomas and his great team at Stratos makes booking a private charter easy. They keep in contact with you from the start right through to after the flight, which gives my travelers a piece of mind. Everything is always exactly planned to our specifications. Stratos really goes above and beyond in their industry - they are simply the best at what they do.
Julie C.
51505/31/2022
Timely, efficient customer service, perfectly executed departure and arrival, concierge service no hassle and easy
Lynda K.
51504/14/2023
This company goes above and beyond and exceeds every expectation. I highly recommend them.
William T.
51502/20/2021
Smooth, calm, on time and will use it again
Arthur W.
51502/21/2012
Can't think of a thing!
Michael A.
51501/02/2021
We had a great experience, Anthony our contact was in close contact before the flight keeping us updated and the service was excellent on both sides.
Tim L.
51503/04/2016
We were thoroughly impressed with all aspects of these operations.
If at all possible, a method to protect the identity of passengers might be developed (whereby TSA rules are still met). If such a method already exists, my clients would appreciate knowing the details.
Sybil D.
51503/21/2023
Glenn, who assisted every step of the way was professional and kind as he answered the many questions I had as this was our first experience traveling in this way. The communication was clear and any expectations we had were exceeded. The pilot was very personable and made the experience enjoyable from the time we arrived at the FBO until we landed. Thank you.
Chris M.
51503/20/2024
Mostly good. Registration process is painful and there was a little hiccup with confirmed time for departure but we made it work.
Phil W.
51507/09/2021
My wife received treatment for cancer in Tijuana. It wasn’t possible to bring her home on a commercial flight. I reached to several charter services and Kyle at Stratos was so helpful. He immediately responded to my request and answered all my questions. He stayed engaged with us through the entire trip. The next time I need to charter a plane I will only make call. Stratos!! Great experience!!! Phil
Al M.
51501/01/2019
Pilots were terrific, polite, and kind.
John S.
51503/23/2022
Start to finish the team was very professional.
Michael S.
51509/22/2021
Zach, I just wanted you to know that the gift basket did arrive. I haven’t seen it as I am out our home in the Hamptons, but my wife says that it’s beautiful. Also, I just wanted to thank you for a job extremely well done for me and my family. I too work in a service business and have always mentored our staff on how important it is to serve our clients with passion and zeal, to always be their advocate. You have learned those lessons well for so early in your career. So, many thanks. I’m sure that there will be a “next time” for my family (private air travel is addictive, as you probably know. Until our paths cross again . . . Michael
JR Chlamon
51504/15/2024
Very good communication and timely responses for flight details. We work with alot of brokers and your level of expertise and communication is a breath of fresh air from what we typically see. Thank you again for your business and we hope to continue our relationship with your organization!
JR
Dave P.
51512/11/2016
Passenger stated that the jet's interior was shoddy and showed that the jet wasn't well taken care of. Said crew was nice. Stated no coffee available although I had specified de-caf to be provided and followed that up with company client services requesting same.
Dave R.
51512/24/2016
You did great. Garett was great, ground transportation was clean, easy and on-time and seamless. It was a good trip and I have already asked for another quote. Don't know if I will use it depending upon cost as this next one is purely personal. But I would like to.
Eddie D.
51502/02/2017
I have dealt with Stratos Jet for the past 10 years
Always great response and outstanding service
Highly recommend them for any charter service you may need
Eric Sanchez
51511/22/2017
Always a pleasure. Happy Thanksgiving.
Antun D.
51505/03/2021
Your whole operation is responsive and attentive, always good to deal with them
Rich L.
51509/02/2012
Everyone involved was courteous and helpful in getting a last minute emergency trip arranged. However, the premise for using your services was to be GUARANTEED ARRIVAL by a SPECIFIC TIME. Neither the departure nor arrival was anywhere close to what was promised. Hence, our reasons for hiring Stratos to take us became unnecessary and a wasted expense
Brian C.
51512/21/2021
We had a large family gathering in Santa Barbara to which Frank with Stratos was able to arrange the flight. The plane and pilots were fantastic as was the service leading up to and throughout. I would recommend them to anyone that needs private travel arrangements.
Matteo G.
51504/07/2021
The Team at Stratos arranged another great flight for our family. We had a great Lear 45 with a brand new interior! The pilots could not have been kinder and sweeter with our boys and the entire journey was totally seamless. If you are considering Charter you are missing out if you are not using Stratos- THE BEST SAFETY, SERVICE & PRICE value combination- period! Thank you Stratos Team again.
John U.
51502/15/2021
We enjoyed flying with Stratos jet perfect service big thank you to Glenn, very responsive very customer oriented
Carol K.
51504/01/2018
Loved everything about our flight, thanks to the unbelievable service from Kerry and Sarah. We were so very pleased with the planning, follow up and service. Do not waste your time or money looking anywhere else.
Kerry is a super rock star of customer service. Wow!
Valerie W.
51508/21/2022
Kyle immediately answered the phone when I called, after normal work hours, needing a plane the next morning. He worked with me for hours to find the right plane. I flew out the next morning at 9am. Kyle followed along with both that flight as well as the return the next day to make sure everything was fine. I feel comfortable knowing that Stratos carefully chooses their planes with the highest safety ratings. Thank you to Kyle and his team for their attention to detail and care that their customers have an excellent and safe travel experience. I highly recommend Stratos Jet Charters
MJ
51503/30/2022
I feel very confident that Kerry Hill and her team will take excellent care of the trip that we plan. It was a great experience everyone was pleased with the outcome. I would recommend Stratos to anyone looking for Charter service
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call right now and we can get you on your way to the destination of your choice! Talk to one of our air chater argents now by calling (888) 593-9066 or by emailing [email protected]
How do I choose the right aircraft for my mission?
As charter brokers, we do more than simply book your charter flight. At Stratos Jets, our air charter associates are highly trained personnel capable of matching our clients with the appropriate aircraft for their travel needs. Once we determine how many passengers you’re travelling with and how far you’re flying, we can determine which category of aircraft you require. There are many options available. The most common aircrafts hired for private charters include:
Cessna’s Citation X
Gulfstream’s G650
Bombardier’s Global line
After that, we can help you narrow down the selection of recommended aircraft based on budget, desired cabin amenities, airport requirements, luggage capacity, as well as aircraft age and performance capabilities.
Staying Safe in the Skies
At Stratos Jets, air charter safety is our number one concern. One of our key policies is to increase consumer education. This ensures our clients are able to make informed decisions. We also work with our aircraft providers to ensure their safety training programs meet and even exceed our air charter safety requirements. To make this happen, Stratos Jets is an ARGUS Certified Broker. This means that our brokerage firm is:
Committed to the best industry practices
Adhering to all applicable safety regulations
Maintaining the appropriate insurance coverage required
Are there additional costs per private jet rental passenger?
There are no additional costs per passenger. At Stratos Jet Charters, we base our private jet rental prices per hour, not per guest.
The Stratos Pricing Estimator
If you would like to estimate the cost of a private jet charter, use our Stratos pricing estimator page. It lists the most common estimates based on destination and aircraft type. And you can always enter customized data to get an estimate for a specific destination.
Additional Concierge Charges
We do charge for some of our additional concierge services, such as in-flight catering and entertainment, hotel bookings and ground transportation. We know our clients’ time is precious, so we offer the value and convenience of “one-stop-shopping” through our Trip Support team. When you book a flight with Stratos Jet Charters, we can take care of all the logistics, including booking hotels, meeting spaces, limousines and tickets to special events. That way you can relax, and enjoy your trip.
Empty Leg Charters
Also, since we charge per hour, not per passenger, there are travel bargains to be found with our Empty Leg Flights. Many of our private jet rental flights are one-way, and then we need to move the aircraft to a new destination. To reduce the costs of flying an empty aircraft, we offer discounts to travelers with flexible itineraries. Clever passengers will sometimes split the cost with their fellow travelers, thereby reducing the cost for everyone on the flight.
Can I make last-minute changes to my itinerary?
If your plans need to change, we will do everything in our power to accommodate the changes. One of the benefits of hiring Stratos Jet Charters is that we have much more flexibility than commercial airlines and can provide many more air charter services.
We have two teams that can help you. Here is a brief description of each:
Charter Sales Agents
This is the initial contact team. They evaluate your travel needs to identify the appropriate aircraft type for your travel plan. Pricing is determined by aircraft availability, its position related to the intended departure location and the position of where the aircraft needs to be after performing the customer’s flight.
Trip Support Team
Once the aircraft has been selected, Trip Support works with the customer, the air carrier and all concierge service providers to organize all of the travel details. Trip Support is responsible for coordinating:
Departure time
Departure and arrival at the Fixed Base departure location
Ensuring assigned crew members meet Stratos experience requirements
Making sure the insurance is current and everyone is protected
Coordinating all concierge services
In reference to last-minute itinerary changes, any changes would go through the Trip Support Team.
Our customers often have demanding flight itineraries that can change quickly. They’ve come to appreciate knowing there’s an entire team of people focused on organizing all the details of their trip. Stratos Jet Charters wants to provide our clients with consistently outstanding air charter service and an impeccable safety record.
Are you ready to book your Can I make last-minute changes to my itinerary? charter flight yet?
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call now and we'll get you on your way to your destination!
Jory K.
The pilots were very kind and understanding. We had enough luggage capacity but the jet itself I thought was a little less luxurious than what I had imagined. All in all it was a good trip.
Roxanne Stanley
We actually flew the flight in one of our jets for Stratos Jets customer. Joel was great at providing us passenger information and returning the paper work in a timely fashion.
Jessica Bullard
As a charter operator, it is hard at times to work with Broker companies to get all of the information we need quick and efficiently back and forth to each other. We had no issues at all in this case when working with Stratos Jets. The team got everything we needed to us in a timely manner and we were able to make the transaction very smooth. I hope your clients enjoyed their flight! Our pilots said they seemed pleased upon arrival. Looking forward to working with you all again!
Matteo G.
Fantastic experience as always with Stratos! Joel and his team found us a great flight with a brand new airplane that accommodated all of our family and our schedule. The value can’t be over stated Joel always places us with the right equipment for the right trip
Matteo G.
As always great coordination. I was not on the flight but rather my family and Stratos arranged everything. Even with a winter storm, my wife being delayed, De-icing and two sick kids on-board, Stratos updated me while I was over seas and I knew everything was handled without any issues. The pilots we super kind and accommodating and it made for a wonderful trip. All ground transport, catering and logistics went flawlessly and the Stratos team even arranged my ground transport meeting them from a commercial flight. I cant say enough about the team and their personal pride and care for my family. Thank you again!
Monika W.
My agent was wonderful. However, my scheduled flight time was changed due to the owner wanting to use their plane. This change resulted in my missing an engagement. No discount was given to me for my inconvenience. The lack of observance of a signed contract was shocking and frankly showed a lack of integrity. I expect monetary compensation.
Dani F.
Our company uses Stratos, we work directly with Kerry, she and everyone else have always been extremely helpful and manage our flights and requests with no problem! They respond friendly, quickly and we have no interest in ever switching companies. Highly recommended! Extremely happy clients!
David P.
We decided at the last minute to escape from Florida as hurricane Irma was bearing down on us, and Stratos came through for us. Despite our first choice airport running out of fuel, they managed to get some at another and we got out with about 1 hour to spare. It was a hectic time, with everyone else scrambling to escape, but Stratos made the whole experience simple and efficient for us. We will definitely fly with them another time, preferable when we're not all stressed about a hurricane aimed right at us!
Liz T.
Professionalism and attention to detail come to mind when working with Stratos Jet Charters, Inc. From initial engagement to the jets to take off - they didn't miss a beat. My Employer is extremely concerned with privacy and professionalism and Stratos Jet Charters did not disappoint.
Jaime C.
Kyle was very nice and helpful, he made sure everything was in order and ready to go from beginning to end, really great costumer service. Aircraft was nice, well kept LearJet 40. Pilots Matthew and Jonathan were total sweethearts and very experienced, landing was beyond smooth. Only thing we weren’t so happy about was the fact that you could see some of the wear and tear of the years on the inside of the plane. Overall great experience!
Amy P.
Anthony is the best. It's always hectic trying to get the details right and he stays on top of it so I don't have to!
John D.
Great rep!
THERESA L.
KERRY HILL WENT ABOVE AND BEYOND TO HELP ME WITH THIS TRIP FOR MR. SOLLBERGER. SHE IS PATIENT AND KNOWLEDGABLE AND WAS MORE THAN HAPPY TO HELP SEE THAT MR <REDACTED> ARRIVED SAFELY ON THE GROUND AND AT HIS HOTEL . I CANNOT SAY ENOUGH ABOUT KERRY'S EXCELLENCE. THE FLIGHT AND CREW WERE EXCELLENT AS WELL.
Kim Krum
As always, your staff is a pleasure to work with, and are very good with their communication, etc. I (of course) wish we didn't have the snafu with your client cutting the trip short, only to change his mind - costing us an additional 3 hours of flight time (approx. $10,000) - since we cancelled a trip with another operator to accommodate his request to leave early. I think there should have been a consideration for a 2 hour cancellation fee or something there. We understand that this wasn't Stratos Jets' doing - but I believe your client should have been penalized in some way as he was informed we had another trip and he told us to cancel it to accommodate him. This was very disappointing (and financially detrimental) for us, especially as we had lowered the cost of the trip (in addition to removing all minimums) prior to booking. The only way it made sense for us to do that was to fly while sitting transient.
Scott J.
Yes I enjoyed it they was very easy to work with and did what they said they were going to. I would recommend to other people
Joe P.
I think you all did a great job!!! If we book with enough notice, maybe a newer ride? Not to say that the Hawker we flew was not great.. Only my thoughts. Joe"
Brandi P.
Always a pleasure working with Stratos Jets. Never have had a bad experience.
Jamie Thies
Thank you for using Business Jet Access, we appreciate your business and it was a pleasure working with the Stratos team. Information was provided in a timely manner and communication was clear. Thanks again and we look forward to future trips.
Andy S.
I have highly recommended Stratosjets to friends and will continue to do so. The planning team (Kyle Jones being my lead - world class individual) continues to do a superb job tending to each detail and communicating same timely and in an understandable fashion.
Sage L.
Anthony is amazing. He goes above and beyond every time anyone in my family has booked a flight through Stratos. He makes sure all of our needs are met and walks us through every step. After flight is booked he checks on us every step of the way to our destination and back.
Michael D.
Great experience all around. simon was great - awesome customer service mentality and communication throughout.
Garrett E.
Daniel was the most efficient and communicative individual our firm has ever dealt with while in a crunch situation needing to get to Vegas immediately from Salt Lake. He went above and beyond to assess our needs and ensure our timeline was met. If we had a position on our sales team we would offer him a better offer then what you’re paying him and may in the future. Thanks Daniel. Hope to connect soon for our future trips. Garrett
Rich P.
Everything went very smoothly and we were pleased with everything on the trip.
Michael A.
We had a great flight and would definitely recommend this to a friend. Thanks to Anthony for his attentive, personal service. Rgds, Michael
Lisa Stanley
Joel Thomas and his great team at Stratos makes booking a private charter easy. They keep in contact with you from the start right through to after the flight, which gives my travelers a piece of mind. Everything is always exactly planned to our specifications. Stratos really goes above and beyond in their industry - they are simply the best at what they do.
Julie C.
Timely, efficient customer service, perfectly executed departure and arrival, concierge service no hassle and easy
Lynda K.
This company goes above and beyond and exceeds every expectation. I highly recommend them.
William T.
Smooth, calm, on time and will use it again
Arthur W.
Can't think of a thing!
Michael A.
We had a great experience, Anthony our contact was in close contact before the flight keeping us updated and the service was excellent on both sides.
Tim L.
We were thoroughly impressed with all aspects of these operations. If at all possible, a method to protect the identity of passengers might be developed (whereby TSA rules are still met). If such a method already exists, my clients would appreciate knowing the details.
Sybil D.
Glenn, who assisted every step of the way was professional and kind as he answered the many questions I had as this was our first experience traveling in this way. The communication was clear and any expectations we had were exceeded. The pilot was very personable and made the experience enjoyable from the time we arrived at the FBO until we landed. Thank you.
Chris M.
Mostly good. Registration process is painful and there was a little hiccup with confirmed time for departure but we made it work.
Phil W.
My wife received treatment for cancer in Tijuana. It wasn’t possible to bring her home on a commercial flight. I reached to several charter services and Kyle at Stratos was so helpful. He immediately responded to my request and answered all my questions. He stayed engaged with us through the entire trip. The next time I need to charter a plane I will only make call. Stratos!! Great experience!!! Phil
Al M.
Pilots were terrific, polite, and kind.
John S.
Start to finish the team was very professional.
Michael S.
Zach, I just wanted you to know that the gift basket did arrive. I haven’t seen it as I am out our home in the Hamptons, but my wife says that it’s beautiful. Also, I just wanted to thank you for a job extremely well done for me and my family. I too work in a service business and have always mentored our staff on how important it is to serve our clients with passion and zeal, to always be their advocate. You have learned those lessons well for so early in your career. So, many thanks. I’m sure that there will be a “next time” for my family (private air travel is addictive, as you probably know. Until our paths cross again . . . Michael
JR Chlamon
Very good communication and timely responses for flight details. We work with alot of brokers and your level of expertise and communication is a breath of fresh air from what we typically see. Thank you again for your business and we hope to continue our relationship with your organization! JR
Dave P.
Passenger stated that the jet's interior was shoddy and showed that the jet wasn't well taken care of. Said crew was nice. Stated no coffee available although I had specified de-caf to be provided and followed that up with company client services requesting same.
Dave R.
You did great. Garett was great, ground transportation was clean, easy and on-time and seamless. It was a good trip and I have already asked for another quote. Don't know if I will use it depending upon cost as this next one is purely personal. But I would like to.
Eddie D.
I have dealt with Stratos Jet for the past 10 years Always great response and outstanding service Highly recommend them for any charter service you may need
Eric Sanchez
Always a pleasure. Happy Thanksgiving.
Antun D.
Your whole operation is responsive and attentive, always good to deal with them
Rich L.
Everyone involved was courteous and helpful in getting a last minute emergency trip arranged. However, the premise for using your services was to be GUARANTEED ARRIVAL by a SPECIFIC TIME. Neither the departure nor arrival was anywhere close to what was promised. Hence, our reasons for hiring Stratos to take us became unnecessary and a wasted expense
Brian C.
We had a large family gathering in Santa Barbara to which Frank with Stratos was able to arrange the flight. The plane and pilots were fantastic as was the service leading up to and throughout. I would recommend them to anyone that needs private travel arrangements.
Matteo G.
The Team at Stratos arranged another great flight for our family. We had a great Lear 45 with a brand new interior! The pilots could not have been kinder and sweeter with our boys and the entire journey was totally seamless. If you are considering Charter you are missing out if you are not using Stratos- THE BEST SAFETY, SERVICE & PRICE value combination- period! Thank you Stratos Team again.
John U.
We enjoyed flying with Stratos jet perfect service big thank you to Glenn, very responsive very customer oriented
Carol K.
Loved everything about our flight, thanks to the unbelievable service from Kerry and Sarah. We were so very pleased with the planning, follow up and service. Do not waste your time or money looking anywhere else. Kerry is a super rock star of customer service. Wow!
Valerie W.
Kyle immediately answered the phone when I called, after normal work hours, needing a plane the next morning. He worked with me for hours to find the right plane. I flew out the next morning at 9am. Kyle followed along with both that flight as well as the return the next day to make sure everything was fine. I feel comfortable knowing that Stratos carefully chooses their planes with the highest safety ratings. Thank you to Kyle and his team for their attention to detail and care that their customers have an excellent and safe travel experience. I highly recommend Stratos Jet Charters
MJ
I feel very confident that Kerry Hill and her team will take excellent care of the trip that we plan. It was a great experience everyone was pleased with the outcome. I would recommend Stratos to anyone looking for Charter service