Every October, 30 NHL teams begin the season with aspirations of making the playoffs. Once you’re in, everyone has a chance to make a serious push for the Stanley Cup. Standing in their way is a grueling 82-game regular season and opposing teams made up of the finest hockey talent on the planet. There are so many pieces required to build a Stanley Cup-caliber team:
Great goaltending
Stud defensemen
Speedy wingers
Relentless forecheckers
Seasoned coaches
However, you can’t just rely on talent to win the Cup. It also takes grit, depth, character and leadership. The other thing contending organizations share is rabid fan support. As they go deeper into the playoffs, the games get more intense, and the arenas get louder.
There are no easy roads to the Stanley Cup. The players know it, and so do the fans that loyally follow their teams throughout the playoffs. When your team goes deep into the post-season, private jet travel is a fantastic option for diehard fans that want to watch their team at home, and on the road.
There are few experiences like watching your team battle in (and hopefully win) a NHL playoff game live. And that’s where Stratos Jets comes into play.
Recommended private jets for your charter flight to the NHL playoffs
Do you want to watch your team live in the Stanley Cup Playoffs? Stratos Jets arranges private jet travel so you can get in on the action no matter where they’re playing.
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
4.5/5(22)
4.7/5(25)
4.8/5(568)
4.8/5
566 Reviews
4.7/5
25 Reviews
4.5/5
22 Reviews
5/5
4 Reviews
Overall rating (4.89 out of 5) Based on 670 reviews from our trusted Jet Charter reviews
Stan W.
51510/11/2020
Everything went well , the plane and it’s crew were excellent. A very favorable experience
C. Mason
51502/17/2018
Two thumbs up!
Susan R. C.
51509/22/2021
Especially impressed that you were able to find us a rental car when there were none available in the entire area. You guys are wizards. The flight was comfortable and the pilots competent and professional. Thank you for helping us make this trip happen.
Sarah S.
51512/06/2012
I had an exceptional time with outstanding service and crew!
Roxanne Stanley
51503/24/2021
We actually flew the flight in one of our jets for Stratos Jets customer. Joel was great at providing us passenger information and returning the paper work in a timely fashion.
James H.
51504/13/2023
Zak did a great job of meeting our needs and making it easy to respond to any issues. Would definitely recommend.
Dave R.
51504/05/2014
You did great. Garett was great, ground transportation was clean, easy and on-time and seamless. It was a good trip and I have already asked for another quote. Don't know if I will use it depending upon cost as this next one is purely personal. But I would like to.
Kenneth J.
51512/04/2019
Crews were amazing. Aircraft less so. Very outdated and need of refurbishing. Shoulder seat belt was missing from one of main seats.
Mathieu C.
51503/23/2020
Kyle from Stratos Jet was great to deal with... quick responses....great service....great prices....A+ experience
Lynda K.
51507/28/2021
Randy was great. He helped with every aspect of the trip including time changes and catering. Both crews we had were great as well. Explaining, loading and unloading baggage, considerate and very polite. I would definitely use your service again.
Marcus Tmur
51511/14/2023
I like the live itinerary feature
Adam S.
51510/30/2017
Joel and Stratos are amazing! He made sure our flight was tailored perfectly and was very responsive and always available for contact. They catered specifically to our needs with late notice. The pilots were fantastic and patient, especially considering we had three animals and arrived 10 minutes before take-off. They provided the smoothest flight in the Hawker we’ve ever taken. Stratos offered transportation to and from; the boarding process was welcoming and convenient. We will only fly privately with Stratos Jets through Joel and his team. Thank you guys for everything!
John U.
51502/15/2021
We enjoyed flying with Stratos jet perfect service big thank you to Glenn, very responsive very customer oriented
James R.
51505/08/2020
After our flight, I sent an email to Joel Thomas (CEO) telling him about our experience. Joel called me last night to thank me for email. In part, my email to Joel said: Ernest Hemingway once said: "The best way to find out if you can trust somebody is to trust them". We trusted Stratos Jet Charters with our first charter flight, and the actions of all of your employees and contractors sustained our trust in Stratos. I told my wife when we were flying down: "Kyle (Jones) must sleep with his phone or computer on his pillow". It didn't matter when I called, texted, or emailed. Kyle always responded on a near immediate basis. Wow! Since this was our first charter, Kyle professionally and patiently walked us through the entire charter process with accurate, complete, and well-documented information. He seemed to always be a step ahead and in many, many cases, anticipated our questions and preemptively answered them. In a world where you hesitate to call a service provider or financial institution because you know you will be stuck on hold or in voicemail hell, it is indeed a breath of fresh air to find a company who communicates so very, very well and truly appears to care about their customers and the customer's experience with them. Most of my interaction was with Kyle Jones but I also had communications with Sandy Milam and she exhibited the same responsiveness as Kyle. The ground crews at Signature Flight Services at TEB and PBI were equally adept at continuing that service of excellence. Last but certainly not least, pilots Ernie Guido and Don Poskitt were the icing on the cake. As a former CEO of a professional services business, I know how important the client experience is and how communication is one of the very key components. I just wanted to be sure you heard about our experience from a very satisfied customer. Kudos to you and your staff.
Michael F.
51507/22/2019
Amazing customer service and overall experience from my first contact with Kimberly. Stratos truly delivers what they promise!
Jacy J.
51503/01/2018
Joel was great to arrange a flight for us last minute. He kept me updated through the process/flights. We would love to work with Stratos again.
John D.
51509/24/2020
Great rep!
Kathleen L.
51507/09/2021
Yes, will highly recommend and will use your service again. The captain and co pilot were friendly and helpful. They did an excellent job getting us to Chicago and back to Virginia home safely. Frank did an excellent job answering all my questions and kept me up dated on everything. Thank you again, Kathleen L.
Daniel W.
51512/19/2018
From start to finish Glenn was great. He accommodated our various changes and handled everything professionally. The flight was perfect. Pilot and co-pilot were great.
Jeff B.
51503/20/2020
Glenn was a fantastic resource who provided a comprehensive set of alternatives options, and was very proactive from the booking time to wheels down on arrival, very impressed
Kevin S.
51508/20/2017
Joel was all over booking our Jet and catering to our every need. He was easy to reach at all times and made arrangements that you would normally have to ask for, just as part of his routine business. He runs Stratos with elite service and I will be a life long customer!
Craig O.
51510/28/2019
We are very happy with Stratos and will contact again when we return to our summer home next May. The fuel stop in Charleston was not scheduled but we understand that depends on the winds. Burlington Vermont to Fort Myers Florida is near the range list of a 400XP
Brian H.
51503/19/2017
Service was incredible. Joel and Stratos was fantastic. Had a delayed special occasion and they went out of their way to make everything perfect. It was a surprise trip and could not have been easier to work with and very helpful in getting all arrangements made for in-flight. Beyond a 5 star. Thank you all for making a special trip a truly MEMORABLE one for us!!!
Nisreen S.
51501/29/2019
Thanks for everything Joel... You made the booking process quite easy and were very patient in explaining everything. I appreciate all your help and I will definitely pass your contact information to all my co-workers in case they ever have a request for a jet booking.
Joel M.
51510/18/2012
Since it was my first charter I have no comparisons
Joe Stephenson
51503/16/2020
Always a pleasure to work with you all. Please let me know about the app you've developed. Thanks, Joel. Sincerely, Joe Stephenson Merlin One
Luis R.
51508/31/2020
Excellent service from Anthony all the way around. Quick response for a last second booking, great follow-up and great online itinerary management service.
Erik Hjortaas
51501/01/2018
I thought Stratos was professional and easy to work with. We didn't have any problems or communication issues whatsoever. It's really nice when we don't have to deal with 10 different people to coordinate a trip.
John D.
51508/27/2013
It was perfect!
Rick H.
51508/06/2017
As usual the trip from start to finish was handled professionally
Catie C.
51507/14/2020
All members of the team communicated extremely well. I worked with Steve to get my flight booked and he checked in with helpful texts and updates along the way. Highly recommend.
Steve R.
51503/22/2023
Excellent service on very short notice! Since I was stranded at the Orlando Airport, Anthony got me out of bind of trying to get back home with impending work commitments. Good aircraft and crew....very smooth ride from Orlando to Jackson, MS. Stratos did a great job!
Kristof Catteeuw
51512/21/2021
Transparant, smooth, easy working with the entire team
Bill P.
51509/12/2013
awesome
Nicole M.
51512/17/2018
I could not ask for more, I love using Stratos and will never use anyone else!
Daniel W.
51501/20/2022
Worked with Glenn and he really worked to find the right plane at the right time! Aircraft crew were professional and courteous. Two great cross country flights.
Michael S.
51509/22/2021
Zach, I just wanted you to know that the gift basket did arrive. I haven’t seen it as I am out our home in the Hamptons, but my wife says that it’s beautiful. Also, I just wanted to thank you for a job extremely well done for me and my family. I too work in a service business and have always mentored our staff on how important it is to serve our clients with passion and zeal, to always be their advocate. You have learned those lessons well for so early in your career. So, many thanks. I’m sure that there will be a “next time” for my family (private air travel is addictive, as you probably know. Until our paths cross again . . . Michael
Robert H.
51511/13/2013
None. It was great. Had to go for a medical problem with my dad and Ricky was absolutely tremendous. I can't say enough good about him and how he handled things in a very difficult situation. the flight was awesome too. If I CAN ever justify the cost of flying private again like that Ricky and / or your company will get a call. Thanks so much.
Jerry H.
51511/10/2017
Great experience
Ted T.
51511/22/2016
The Executive Car Service setup was a TOTAL disaster and almost ruined my trip. Chris Fink is awesome, but this man in Jersey was an absolute disgrace. Very disappointed with that firm.
The crew stellar. Better than outstanding. I was blessed to have them transporting me on thus very important day trip.
Chris' follow-up and communication was outstanding. He is Top-Notch.
Stephen K.
51508/12/2020
Anthony, couldn't have been better. Elegant and effortless. Delightful crew and immaculate plane. Thanks for helping us with this and I am sure you will hear from us in the future.
All the best,
Steve
Sage L.
51509/04/2023
Once again the whole experience was great. I was informed every step of the way. There were concerns from a big storm that was coming in. The Stratos team went above and beyond to make sure everything went as smoothly as possible and got me home safe. Anthony Angelini is the best.
Betsey S.
51510/14/2021
This was our 6th trip with Stratos/Simon Christian. We will do this again w/ you next summer. I've sold you to friends i believe who also will be booking with you/Simon Christian. thank you for everything..
Marty S.
51510/20/2020
Yes
Heather C.
51504/24/2020
My client was very pleased with the ease of this transaction. Kyle Jones was a pleasure to work with, very respondent and always professional. I hope to broker more charter clients to you in the future. Thank you again!
Steve B.
51506/23/2022
Glen and his team took care of all of our needs, from the flight to the car that picked us up at our destination. Nothing could have been more convenient and top rate!
Etta G.
51508/07/2015
Mr. <name removed for confidentiality> is extremely upset and disappointed with Stratos Jets as the plane had mechanical problems on take off which delayed the trip by 5 hours. It was his wife's birthday and the entire family had a full day of sightseeing arranged which had to be cancelled. The trip was very costly and he feels he is due back some compensation. Thank you, Etta G.
Peter E.
51510/14/2014
You can not improve on perfect !!
Tyler Grady
51505/10/2018
I work on the operator side of this business. Joel and his team (Christina, Simon, Kerry, and more) are all incredibly wonderful to work with. They are always responsive in a timely manner and deliver accurate information consistently. They bring a very positive attitude and outlook to this industry. Hopeful to book many more trips with them in the future.
Christine L.
51512/31/2010
Great trip! Keep us informed of empty legs to Aspen
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call right now and we can get you on your way to the destination of your choice! Talk to one of our air chater argents now by calling (888) 593-9066 or by emailing [email protected]
How do I choose the right aircraft for my mission?
As charter brokers, we do more than simply book your charter flight. At Stratos Jets, our air charter associates are highly trained personnel capable of matching our clients with the appropriate aircraft for their travel needs. Once we determine how many passengers you’re travelling with and how far you’re flying, we can determine which category of aircraft you require. There are many options available. The most common aircrafts hired for private charters include:
Cessna’s Citation X
Gulfstream’s G650
Bombardier’s Global line
After that, we can help you narrow down the selection of recommended aircraft based on budget, desired cabin amenities, airport requirements, luggage capacity, as well as aircraft age and performance capabilities.
Staying Safe in the Skies
At Stratos Jets, air charter safety is our number one concern. One of our key policies is to increase consumer education. This ensures our clients are able to make informed decisions. We also work with our aircraft providers to ensure their safety training programs meet and even exceed our air charter safety requirements. To make this happen, Stratos Jets is an ARGUS Certified Broker. This means that our brokerage firm is:
Committed to the best industry practices
Adhering to all applicable safety regulations
Maintaining the appropriate insurance coverage required
Are there additional costs per private jet rental passenger?
There are no additional costs per passenger. At Stratos Jet Charters, we base our private jet rental prices per hour, not per guest.
The Stratos Pricing Estimator
If you would like to estimate the cost of a private jet charter, use our Stratos pricing estimator page. It lists the most common estimates based on destination and aircraft type. And you can always enter customized data to get an estimate for a specific destination.
Additional Concierge Charges
We do charge for some of our additional concierge services, such as in-flight catering and entertainment, hotel bookings and ground transportation. We know our clients’ time is precious, so we offer the value and convenience of “one-stop-shopping” through our Trip Support team. When you book a flight with Stratos Jet Charters, we can take care of all the logistics, including booking hotels, meeting spaces, limousines and tickets to special events. That way you can relax, and enjoy your trip.
Empty Leg Charters
Also, since we charge per hour, not per passenger, there are travel bargains to be found with our Empty Leg Flights. Many of our private jet rental flights are one-way, and then we need to move the aircraft to a new destination. To reduce the costs of flying an empty aircraft, we offer discounts to travelers with flexible itineraries. Clever passengers will sometimes split the cost with their fellow travelers, thereby reducing the cost for everyone on the flight.
Can I make last-minute changes to my itinerary?
If your plans need to change, we will do everything in our power to accommodate the changes. One of the benefits of hiring Stratos Jet Charters is that we have much more flexibility than commercial airlines and can provide many more air charter services.
We have two teams that can help you. Here is a brief description of each:
Charter Sales Agents
This is the initial contact team. They evaluate your travel needs to identify the appropriate aircraft type for your travel plan. Pricing is determined by aircraft availability, its position related to the intended departure location and the position of where the aircraft needs to be after performing the customer’s flight.
Trip Support Team
Once the aircraft has been selected, Trip Support works with the customer, the air carrier and all concierge service providers to organize all of the travel details. Trip Support is responsible for coordinating:
Departure time
Departure and arrival at the Fixed Base departure location
Ensuring assigned crew members meet Stratos experience requirements
Making sure the insurance is current and everyone is protected
Coordinating all concierge services
In reference to last-minute itinerary changes, any changes would go through the Trip Support Team.
Our customers often have demanding flight itineraries that can change quickly. They’ve come to appreciate knowing there’s an entire team of people focused on organizing all the details of their trip. Stratos Jet Charters wants to provide our clients with consistently outstanding air charter service and an impeccable safety record.
Are you ready to book your Can I make last-minute changes to my itinerary? charter flight yet?
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call now and we'll get you on your way to your destination!
Stan W.
Everything went well , the plane and it’s crew were excellent. A very favorable experience
C. Mason
Two thumbs up!
Susan R. C.
Especially impressed that you were able to find us a rental car when there were none available in the entire area. You guys are wizards. The flight was comfortable and the pilots competent and professional. Thank you for helping us make this trip happen.
Sarah S.
I had an exceptional time with outstanding service and crew!
Roxanne Stanley
We actually flew the flight in one of our jets for Stratos Jets customer. Joel was great at providing us passenger information and returning the paper work in a timely fashion.
James H.
Zak did a great job of meeting our needs and making it easy to respond to any issues. Would definitely recommend.
Dave R.
You did great. Garett was great, ground transportation was clean, easy and on-time and seamless. It was a good trip and I have already asked for another quote. Don't know if I will use it depending upon cost as this next one is purely personal. But I would like to.
Kenneth J.
Crews were amazing. Aircraft less so. Very outdated and need of refurbishing. Shoulder seat belt was missing from one of main seats.
Mathieu C.
Kyle from Stratos Jet was great to deal with... quick responses....great service....great prices....A+ experience
Lynda K.
Randy was great. He helped with every aspect of the trip including time changes and catering. Both crews we had were great as well. Explaining, loading and unloading baggage, considerate and very polite. I would definitely use your service again.
Marcus Tmur
I like the live itinerary feature
Adam S.
Joel and Stratos are amazing! He made sure our flight was tailored perfectly and was very responsive and always available for contact. They catered specifically to our needs with late notice. The pilots were fantastic and patient, especially considering we had three animals and arrived 10 minutes before take-off. They provided the smoothest flight in the Hawker we’ve ever taken. Stratos offered transportation to and from; the boarding process was welcoming and convenient. We will only fly privately with Stratos Jets through Joel and his team. Thank you guys for everything!
John U.
We enjoyed flying with Stratos jet perfect service big thank you to Glenn, very responsive very customer oriented
James R.
After our flight, I sent an email to Joel Thomas (CEO) telling him about our experience. Joel called me last night to thank me for email. In part, my email to Joel said: Ernest Hemingway once said: "The best way to find out if you can trust somebody is to trust them". We trusted Stratos Jet Charters with our first charter flight, and the actions of all of your employees and contractors sustained our trust in Stratos. I told my wife when we were flying down: "Kyle (Jones) must sleep with his phone or computer on his pillow". It didn't matter when I called, texted, or emailed. Kyle always responded on a near immediate basis. Wow! Since this was our first charter, Kyle professionally and patiently walked us through the entire charter process with accurate, complete, and well-documented information. He seemed to always be a step ahead and in many, many cases, anticipated our questions and preemptively answered them. In a world where you hesitate to call a service provider or financial institution because you know you will be stuck on hold or in voicemail hell, it is indeed a breath of fresh air to find a company who communicates so very, very well and truly appears to care about their customers and the customer's experience with them. Most of my interaction was with Kyle Jones but I also had communications with Sandy Milam and she exhibited the same responsiveness as Kyle. The ground crews at Signature Flight Services at TEB and PBI were equally adept at continuing that service of excellence. Last but certainly not least, pilots Ernie Guido and Don Poskitt were the icing on the cake. As a former CEO of a professional services business, I know how important the client experience is and how communication is one of the very key components. I just wanted to be sure you heard about our experience from a very satisfied customer. Kudos to you and your staff.
Michael F.
Amazing customer service and overall experience from my first contact with Kimberly. Stratos truly delivers what they promise!
Jacy J.
Joel was great to arrange a flight for us last minute. He kept me updated through the process/flights. We would love to work with Stratos again.
John D.
Great rep!
Kathleen L.
Yes, will highly recommend and will use your service again. The captain and co pilot were friendly and helpful. They did an excellent job getting us to Chicago and back to Virginia home safely. Frank did an excellent job answering all my questions and kept me up dated on everything. Thank you again, Kathleen L.
Daniel W.
From start to finish Glenn was great. He accommodated our various changes and handled everything professionally. The flight was perfect. Pilot and co-pilot were great.
Jeff B.
Glenn was a fantastic resource who provided a comprehensive set of alternatives options, and was very proactive from the booking time to wheels down on arrival, very impressed
Kevin S.
Joel was all over booking our Jet and catering to our every need. He was easy to reach at all times and made arrangements that you would normally have to ask for, just as part of his routine business. He runs Stratos with elite service and I will be a life long customer!
Craig O.
We are very happy with Stratos and will contact again when we return to our summer home next May. The fuel stop in Charleston was not scheduled but we understand that depends on the winds. Burlington Vermont to Fort Myers Florida is near the range list of a 400XP
Brian H.
Service was incredible. Joel and Stratos was fantastic. Had a delayed special occasion and they went out of their way to make everything perfect. It was a surprise trip and could not have been easier to work with and very helpful in getting all arrangements made for in-flight. Beyond a 5 star. Thank you all for making a special trip a truly MEMORABLE one for us!!!
Nisreen S.
Thanks for everything Joel... You made the booking process quite easy and were very patient in explaining everything. I appreciate all your help and I will definitely pass your contact information to all my co-workers in case they ever have a request for a jet booking.
Joel M.
Since it was my first charter I have no comparisons
Joe Stephenson
Always a pleasure to work with you all. Please let me know about the app you've developed. Thanks, Joel. Sincerely, Joe Stephenson Merlin One
Luis R.
Excellent service from Anthony all the way around. Quick response for a last second booking, great follow-up and great online itinerary management service.
Erik Hjortaas
I thought Stratos was professional and easy to work with. We didn't have any problems or communication issues whatsoever. It's really nice when we don't have to deal with 10 different people to coordinate a trip.
John D.
It was perfect!
Rick H.
As usual the trip from start to finish was handled professionally
Catie C.
All members of the team communicated extremely well. I worked with Steve to get my flight booked and he checked in with helpful texts and updates along the way. Highly recommend.
Steve R.
Excellent service on very short notice! Since I was stranded at the Orlando Airport, Anthony got me out of bind of trying to get back home with impending work commitments. Good aircraft and crew....very smooth ride from Orlando to Jackson, MS. Stratos did a great job!
Kristof Catteeuw
Transparant, smooth, easy working with the entire team
Bill P.
awesome
Nicole M.
I could not ask for more, I love using Stratos and will never use anyone else!
Daniel W.
Worked with Glenn and he really worked to find the right plane at the right time! Aircraft crew were professional and courteous. Two great cross country flights.
Michael S.
Zach, I just wanted you to know that the gift basket did arrive. I haven’t seen it as I am out our home in the Hamptons, but my wife says that it’s beautiful. Also, I just wanted to thank you for a job extremely well done for me and my family. I too work in a service business and have always mentored our staff on how important it is to serve our clients with passion and zeal, to always be their advocate. You have learned those lessons well for so early in your career. So, many thanks. I’m sure that there will be a “next time” for my family (private air travel is addictive, as you probably know. Until our paths cross again . . . Michael
Robert H.
None. It was great. Had to go for a medical problem with my dad and Ricky was absolutely tremendous. I can't say enough good about him and how he handled things in a very difficult situation. the flight was awesome too. If I CAN ever justify the cost of flying private again like that Ricky and / or your company will get a call. Thanks so much.
Jerry H.
Great experience
Ted T.
The Executive Car Service setup was a TOTAL disaster and almost ruined my trip. Chris Fink is awesome, but this man in Jersey was an absolute disgrace. Very disappointed with that firm. The crew stellar. Better than outstanding. I was blessed to have them transporting me on thus very important day trip. Chris' follow-up and communication was outstanding. He is Top-Notch.
Stephen K.
Anthony, couldn't have been better. Elegant and effortless. Delightful crew and immaculate plane. Thanks for helping us with this and I am sure you will hear from us in the future.
All the best,
Steve
Sage L.
Once again the whole experience was great. I was informed every step of the way. There were concerns from a big storm that was coming in. The Stratos team went above and beyond to make sure everything went as smoothly as possible and got me home safe. Anthony Angelini is the best.
Betsey S.
This was our 6th trip with Stratos/Simon Christian. We will do this again w/ you next summer. I've sold you to friends i believe who also will be booking with you/Simon Christian. thank you for everything..
Marty S.
Yes
Heather C.
My client was very pleased with the ease of this transaction. Kyle Jones was a pleasure to work with, very respondent and always professional. I hope to broker more charter clients to you in the future. Thank you again!
Steve B.
Glen and his team took care of all of our needs, from the flight to the car that picked us up at our destination. Nothing could have been more convenient and top rate!
Etta G.
Mr. <name removed for confidentiality> is extremely upset and disappointed with Stratos Jets as the plane had mechanical problems on take off which delayed the trip by 5 hours. It was his wife's birthday and the entire family had a full day of sightseeing arranged which had to be cancelled. The trip was very costly and he feels he is due back some compensation. Thank you, Etta G.
Peter E.
You can not improve on perfect !!
Tyler Grady
I work on the operator side of this business. Joel and his team (Christina, Simon, Kerry, and more) are all incredibly wonderful to work with. They are always responsive in a timely manner and deliver accurate information consistently. They bring a very positive attitude and outlook to this industry. Hopeful to book many more trips with them in the future.
Christine L.
Great trip! Keep us informed of empty legs to Aspen