What could be better than ringing in the New Year by attending a College Football Playoff (CFP) game in Miami, Florida?
The Orange Bowl is one of the first venues to host a CFP semifinal under the revised playoff format that was established in 2015. Afterwards, there will be in a three-year rotation with five other bowl games:
Home to the NFL’s Miami Dolphins, Hard Rock Stadium (formerly Sun Life Stadium) holds 65,000 spectators, and no matter which teams show up for this highly anticipated showdown, you can count on a boisterous crowd.
By booking charter flights to the Orange Bowl with Stratos Jets, you and your fellow fans will kick off the year in supreme style.
When it comes to planning charter flights to the Orange Bowl, Stratos Jets makes the process easy. All you have to do is climb on board, sit back and rest up for the big game.
Recommended private jets for your charter flight to Miami
Our dedicated team will arrange a private jet charter no matter where you live, giving you access to an array of different luxury planes to meet your exact requirements.
Because you’re travelling on a private jet, you’re not limited to major international airports such as Miami International (MIA). Located just 11 minutes north of Miami Gardens, North Perry Airport (HWO) is the perfect touchdown point for smaller private planes. Or, as the name suggests, Opa-Locka Executive Airport is used for corporate jets and similar aircraft, and it’s just 14 minutes south of the stadium.
Are you heading down to Miami to catch the Orange Bowl? Stratos Jets can coordinate charter flights to the Orange Bowl that’ll get you there safely, comfortably and in grand style. And, when you arrive, our Trip Support Team can get you to and from the game with a pre-arranged car and driver.
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
4.5/5(22)
4.7/5(25)
4.8/5(568)
4.8/5
566 Reviews
4.7/5
25 Reviews
4.5/5
22 Reviews
5/5
4 Reviews
Overall rating (4.89 out of 5) Based on 673 reviews from our trusted Jet Charter reviews
Keith G.
51510/14/2021
Excellent experience with booking, the flights, ground services, etc.
Tom C.
51508/12/2020
Let me just add K___ and my thanks for a perfect flight. Great crew, great plane and and wonderful flight. Doesn't get any better.
Harry W.
51510/31/2022
Everything was great with the trip; it was a bit rushed on my part and Danny was a rockstar! He gave me many options and honest and frank feedback and advice. He made me feel like I was the only client he had and was incredibly responsive to all my questions and concerns. Stress-free and relaxing is the best way to summarize my experience. I will always use Stratos and Danny!! thank you to all the team as well!
Catie C.
51507/14/2020
All members of the team communicated extremely well. I worked with Steve to get my flight booked and he checked in with helpful texts and updates along the way. Highly recommend.
Bryan W.
51501/01/2022
From beginning to end the process was easy and seamless. While we were flying on an older mid-size jet, the interior had been recently updated and was really nice. We will definitely use Stratos again.
Starlight Music
51503/05/2018
I had 15 piece band booked on a commercial airline that got cancelled due to weather. Every single flight for the next 2 days was sold out and the band was going to miss their performance. Thank to the Herculean efforts from Glenn and Joel, we were able to secure a flight for the following morning and get the band to Florida on time. Glenn was simply amazing with his follow-through, availability when I needed him and keeping an eye on everything. He was with me from the first phone call at 6:30pm until take-off the next morning at 10:10am. Thank you Stratos for saving the day!
Kyle B.
51502/12/2020
This service was unmatched and couldn’t have been better!
Sage L.
51509/04/2023
Once again the whole experience was great. I was informed every step of the way. There were concerns from a big storm that was coming in. The Stratos team went above and beyond to make sure everything went as smoothly as possible and got me home safe. Anthony Angelini is the best.
Jenna D.
51506/19/2017
Since day one, Joel and his team have been providing us with great customer service and always meet or exceed our needs.
They are impeccable in their constant communication, which includes everything from quotes to flight status, and all in between.
They are very accommodating to all requests, even the last minute ones.
Sarah with trip support has carefully and flawlessly helped with all requested travel arrangements, from car rental to car service.
It is hard to find a company these days that is genuine and understands the importance of truly great customer service, and this company and all members of the team, have this! It is very refreshing. I would recommend this company to anyone who has ever thought about trying Jet Charters or has done so for years, it will be a change for the best!
Judy M.
51502/02/2017
Kerry absolutely gets an A+ in customer service. Very well run jet service company.
Daryl S.
51502/20/2013
Both the pilots were exceptional, professional, and very thoughtful. My father has limited mobility, and alzheimers , so the assistance from the crew was appreciated by all. Wonderful experience, i would do this again.
Lawrence K.
51512/16/2018
Sherman is a great pilot and so was his co-pilot. Looking forward to many future endeavors.
Alie G.
51503/20/2021
We only ever book with Stratos-- Joel and his team are so professional and helpful, even with last-minute travel needs. They are the best!
Rose C.
51507/21/2022
Kerry was absolutely amazing!! She made the entire process very seamless and so easy for me. Made me look very good to my boss. She kept me informed of the entire trip, from the plane arriving at the airport to wheels down at the final destination. I have nothing but extreme praise for Kerry and her customer service.
Dr. T
51501/03/2017
We can't speak highly enough of our experience with Stratus Jet Charters. From start to finish they were very professional, responsive and caring. We look forward to the opportunity of using Stratos Jet Charters for our next adventure.
Chuck A.
51510/18/2013
It was a perfect flight!
John L.
51511/01/2023
Probably to save on hotels for crew (Wisconsin would be cheaper than Toronto). Weather did not cooperate so cost us half an hour.
Not the end of the world, but still an annoyance that could have been avoided.
Kimberly S.
51511/03/2016
Great experience with Stratos Jet Charters! Superior knowledge and outstanding customer service! Went above and beyond to make sure our flight was perfect. Highly recommended for anything from a short turboprop trip, to a transcontinental flight.
C. Mason
51502/17/2018
Two thumbs up!
John G.
51510/14/2021
I couldn't be happier with level of service provided to me by Frank and his team! Everything was so easy and just a click away. I really appreciated Franks attentiveness to my trips. Stratos Jet will definitely have my business in the future. Thank you Frank & team, you are awesome!!!
Jim K.
51509/05/2018
Glenn and team were responsive and kept me apprised of the status of our flight, despite dynamic weather. Pilots were experienced and jet was on time and flight was smooth.
Stephen K.
51508/12/2020
Anthony, couldn't have been better. Elegant and effortless. Delightful crew and immaculate plane. Thanks for helping us with this and I am sure you will hear from us in the future.
All the best,
Steve
Matteo G.
51505/25/2017
Fantastic Plane and service! Joel & his crew are great and take care of every detail. If you are looking for a great charter partner Stratos is your one stop shop.
Peter G.
51506/03/2020
My representative Simon did a really good job explaining my options and arranging our charter. Disappointed our charter Was 30 minutes late due to routine maintenance. Since it was routine, obviously it should have been scheduled to not interfere with our flight schedule. One of the big reason for the charter was to avoid sitting around a lounge in the Covid era. Due to the delay, that’s exactly what we did. Small issues, but water wasn’t working in lavatory, cabin temperature was a bit erratic, and air vent dripped water. Crew was courteous and flight was fine.
--------------------------
Dear Peter,
Thank you for taking time to provide feedback regarding your recent flight on N860TX. After receiving your review, I investigated the matter to learn a bit more about what was going on.
During the pre-flight check, the crew discovered a maintenance issue that, while minor, needed to be resolved prior to your departure. Unfortunately, resulting in a delay in your schedule. We understand that the value of private aviation is oriented around your schedule and privacy, but we can not prioritize that over safety. In the case of the delay, it is a result of the crews concern for safety of flight. Regardless, our team values your feedback and have shared it with the air carrier as well.
We look forward to working with you again on your next trip and will seek to ensure a smoother travel experience.
All my best,
Joel A. Thomas
President and CEO
Mel M.
51509/22/2021
Steve Stogner set everything up perfectly. The crew PIC:Sean Jensen and SIC: Paul Theriot were the absolute best. If you want the best experience ever, request this crew. Made everything, from arriving at the airport to departing the destination airport a wonderful experience. Moser Aviation must be an up and coming company, as they sure hire great people
Megan G.
51502/28/2024
Anthony is great to work with and always extremely responsive which is key when we have an AOG and need a charter quickly!
Robert G.
51506/12/2017
Everything went perfect. great job.
Yes I would recommend your company to my friends.
Tonio B
51501/08/2020
We recently flew on an International flight to the Bahamas with Stratos and the whole experience was top notch. From the flight support & customer service to the pilots and overall flight experience, our trip through Stratos was absolutely seamless. We highly recommend them!
Jon E
51504/14/2019
They were the only ones able to book our last minute flight to the Masters. We decided to go Saturday night and they made it happen Including arranging ground transport and picking up our tickets for us. Thank You!!
Thomas W.
51501/01/2022
Stratos was great and we for sure will recommend our broker to our friends
Gary C.
51510/02/2017
I was thouroughly impressed with the professionalism of the Broker Joel, the flight organizer Sarah and the crew on both legs. The aircraft was clean, in good shape and right on time. The crew was friendly and professional to me and my guests. Two small issues were getting a tail number on less than 12 hours that made getting our rental cars more complex than necessary and more significant was being notified by our bank that you tried to bill my flight a couple times when I paid in full prior to first leg. All in all I would use them again but would encourage one contact who checks in daily a few days prior to flight rather than me having try to figure out who to call when it looked like a couple problems were coming up.
Dan C.
51504/06/2017
Thanks to Kerry for helping us get to where we need to be ! Very detail oriented company. Pilot's were very professional. See you next time!
Frank B.
51509/05/2017
Excellent
Patrick G.
51511/22/2019
tks.
Charlie W.
51503/24/2017
This survey reall doesn't apply to the use my company had with Stratos. We had to expedite a piece of equipment and a contractor to our facility to perform some emergency repairs. The process however did go well and the equipment and person arrived on time and the entire process was handled by Will Buckley in a very professional manner and was extremely helpful in making this adventure easy and convenient. He was great to work with and if the occasion should arise to use charter services again, we will contact you. thanks again
Bob W.
51503/12/2014
Outstanding service. Appreciate all the aircraft options
Francis L.
51505/15/2013
Garett is the best!
Michael D.
51505/03/2018
Stratos arranged a private jet to Toronto for me last minute. Everything went well and the Challenger 300 was very nice. Thank you
Denise H.
51503/23/2023
This was our first time using private air travel. Anthony made the process as smooth as can be, sailing through a few hiccups with ease. He was literally *always* available for questions or concerns. I cannot imagine going through the procedures without someone as focused and knowledgeable as Anthony. He is a shining example of the lost art of good customer service. Looking forward to our next flight with Anthony and Stratos Jets.
Nick G.
51511/05/2021
Outstanding service throughout entire process. Able to meet requirements quickly Professional service provided while maintaining a personal touch
Chris K.
51508/01/2023
I spent 5 hours waiting for my Delta flight at the Nantucket airport Sunday afternoon. They ended up canceling my flight at 6:30pm. The Delta agent informed me that the earliest flight I could get would be sometime on Tuesday. I had a dinner Monday night and an extremely important meeting on Tuesday in Indianapolis. I could not miss either the dinner or the meeting. I texted Anthony at 6:30pm on Sunday night asking if he could help me get to Indy by 5pm the next day. He and his team went into action and we secured a flight at a decent price that night. Everything went well and I was able to make my dinner and meeting.
David R.
51501/19/2017
We were on a commercial flight from Detroit to Salt Lake City when part way into our flight we got notification from Delta app that our delay was going to cause us to miss our connection. We were on a long weekend for MLK to go skiing in Lake Tahoe. We were going to be rescheduled the following day, thus missing half of our vacation. I had email only, and emailed Garett asking if they had an operator in SLC who could get us to Tahoe that evening. Within 20 minutes he came back with two quotes. By the time we landed he had set up the flight, emailed me the number to the shuttle to get from Delta terminal to the private terminal, and did it all for a great price. To throw things off even more, we were set to fly to Tahoe, but Delta somehow got our bags on the flight to Reno that they said we couldn't make. So at the last minute we changed from Tahoe to Reno for a destination. By the time we took the shuttle to the FBO our flight plan was set and we took off within 10 minutes. It could not have been more seamless. It literally saved our vacation. Time is the most precious resource we have and time with family is even more precious. Our daughter is a senior and this is one of the last trips we'll have with her; it meant a lot, and Stratos savings our vacation, allowing us to create memories, means all that much more. Thank you!! Dave
Gaetano C.
51504/10/2013
Everything was very good, however, I am disappointed that I was quoted one price and was charged another.
Kenneth J.
51512/04/2019
Crews were amazing. Aircraft less so. Very outdated and need of refurbishing. Shoulder seat belt was missing from one of main seats.
Kim Krum
51506/29/2018
As always, your staff is a pleasure to work with, and are very good with their communication, etc. I (of course) wish we didn't have the snafu with your client cutting the trip short, only to change his mind - costing us an additional 3 hours of flight time (approx. $10,000) - since we cancelled a trip with another operator to accommodate his request to leave early. I think there should have been a consideration for a 2 hour cancellation fee or something there. We understand that this wasn't Stratos Jets' doing - but I believe your client should have been penalized in some way as he was informed we had another trip and he told us to cancel it to accommodate him. This was very disappointing (and financially detrimental) for us, especially as we had lowered the cost of the trip (in addition to removing all minimums) prior to booking. The only way it made sense for us to do that was to fly while sitting transient.
Robert A.
51505/20/2021
Yes, Excellent, Excellent, Yes
Richard R.
51512/28/2013
None that I can think of. Great flight
Karen P.
51510/28/2020
Hassle free travel! Everyone is helpful an kind.
Bill L.
51505/16/2023
I had a great time with the pilots, all of us looking at our route software on our iPads how to get around the rain and stay clear of all the boomers on the way to the field.
They did a great job. Fabulous approach to Runway 21 direct. I would fly with these pilots any time anywhere.
Roxann S.
51505/12/2016
Flight was for an elderly person and the tail number was provided a long time before the flight and I made sure the person flying had all the info written down by someone who could hear and got everything correct. Flyer had that until day before when tail number changed. I had to find someone who could hear me well and right down the correct info for the person traveling so he got it straight in his head and for driver.
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call right now and we can get you on your way to the destination of your choice! Talk to one of our air chater argents now by calling (888) 593-9066 or by emailing [email protected]
How do I choose the right aircraft for my mission?
As charter brokers, we do more than simply book your charter flight. At Stratos Jets, our air charter associates are highly trained personnel capable of matching our clients with the appropriate aircraft for their travel needs. Once we determine how many passengers you’re travelling with and how far you’re flying, we can determine which category of aircraft you require. There are many options available. The most common aircrafts hired for private charters include:
Cessna’s Citation X
Gulfstream’s G650
Bombardier’s Global line
After that, we can help you narrow down the selection of recommended aircraft based on budget, desired cabin amenities, airport requirements, luggage capacity, as well as aircraft age and performance capabilities.
Staying Safe in the Skies
At Stratos Jets, air charter safety is our number one concern. One of our key policies is to increase consumer education. This ensures our clients are able to make informed decisions. We also work with our aircraft providers to ensure their safety training programs meet and even exceed our air charter safety requirements. To make this happen, Stratos Jets is an ARGUS Certified Broker. This means that our brokerage firm is:
Committed to the best industry practices
Adhering to all applicable safety regulations
Maintaining the appropriate insurance coverage required
Are there additional costs per private jet rental passenger?
There are no additional costs per passenger. At Stratos Jet Charters, we base our private jet rental prices per hour, not per guest.
The Stratos Pricing Estimator
If you would like to estimate the cost of a private jet charter, use our Stratos pricing estimator page. It lists the most common estimates based on destination and aircraft type. And you can always enter customized data to get an estimate for a specific destination.
Additional Concierge Charges
We do charge for some of our additional concierge services, such as in-flight catering and entertainment, hotel bookings and ground transportation. We know our clients’ time is precious, so we offer the value and convenience of “one-stop-shopping” through our Trip Support team. When you book a flight with Stratos Jet Charters, we can take care of all the logistics, including booking hotels, meeting spaces, limousines and tickets to special events. That way you can relax, and enjoy your trip.
Empty Leg Charters
Also, since we charge per hour, not per passenger, there are travel bargains to be found with our Empty Leg Flights. Many of our private jet rental flights are one-way, and then we need to move the aircraft to a new destination. To reduce the costs of flying an empty aircraft, we offer discounts to travelers with flexible itineraries. Clever passengers will sometimes split the cost with their fellow travelers, thereby reducing the cost for everyone on the flight.
Can I make last-minute changes to my itinerary?
If your plans need to change, we will do everything in our power to accommodate the changes. One of the benefits of hiring Stratos Jet Charters is that we have much more flexibility than commercial airlines and can provide many more air charter services.
We have two teams that can help you. Here is a brief description of each:
Charter Sales Agents
This is the initial contact team. They evaluate your travel needs to identify the appropriate aircraft type for your travel plan. Pricing is determined by aircraft availability, its position related to the intended departure location and the position of where the aircraft needs to be after performing the customer’s flight.
Trip Support Team
Once the aircraft has been selected, Trip Support works with the customer, the air carrier and all concierge service providers to organize all of the travel details. Trip Support is responsible for coordinating:
Departure time
Departure and arrival at the Fixed Base departure location
Ensuring assigned crew members meet Stratos experience requirements
Making sure the insurance is current and everyone is protected
Coordinating all concierge services
In reference to last-minute itinerary changes, any changes would go through the Trip Support Team.
Our customers often have demanding flight itineraries that can change quickly. They’ve come to appreciate knowing there’s an entire team of people focused on organizing all the details of their trip. Stratos Jet Charters wants to provide our clients with consistently outstanding air charter service and an impeccable safety record.
Are you ready to book your Can I make last-minute changes to my itinerary? charter flight yet?
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call now and we'll get you on your way to your destination!
Keith G.
Excellent experience with booking, the flights, ground services, etc.
Tom C.
Let me just add K___ and my thanks for a perfect flight. Great crew, great plane and and wonderful flight. Doesn't get any better.
Harry W.
Everything was great with the trip; it was a bit rushed on my part and Danny was a rockstar! He gave me many options and honest and frank feedback and advice. He made me feel like I was the only client he had and was incredibly responsive to all my questions and concerns. Stress-free and relaxing is the best way to summarize my experience. I will always use Stratos and Danny!! thank you to all the team as well!
Catie C.
All members of the team communicated extremely well. I worked with Steve to get my flight booked and he checked in with helpful texts and updates along the way. Highly recommend.
Bryan W.
From beginning to end the process was easy and seamless. While we were flying on an older mid-size jet, the interior had been recently updated and was really nice. We will definitely use Stratos again.
Starlight Music
I had 15 piece band booked on a commercial airline that got cancelled due to weather. Every single flight for the next 2 days was sold out and the band was going to miss their performance. Thank to the Herculean efforts from Glenn and Joel, we were able to secure a flight for the following morning and get the band to Florida on time. Glenn was simply amazing with his follow-through, availability when I needed him and keeping an eye on everything. He was with me from the first phone call at 6:30pm until take-off the next morning at 10:10am. Thank you Stratos for saving the day!
Kyle B.
This service was unmatched and couldn’t have been better!
Sage L.
Once again the whole experience was great. I was informed every step of the way. There were concerns from a big storm that was coming in. The Stratos team went above and beyond to make sure everything went as smoothly as possible and got me home safe. Anthony Angelini is the best.
Jenna D.
Since day one, Joel and his team have been providing us with great customer service and always meet or exceed our needs. They are impeccable in their constant communication, which includes everything from quotes to flight status, and all in between. They are very accommodating to all requests, even the last minute ones. Sarah with trip support has carefully and flawlessly helped with all requested travel arrangements, from car rental to car service. It is hard to find a company these days that is genuine and understands the importance of truly great customer service, and this company and all members of the team, have this! It is very refreshing. I would recommend this company to anyone who has ever thought about trying Jet Charters or has done so for years, it will be a change for the best!
Judy M.
Kerry absolutely gets an A+ in customer service. Very well run jet service company.
Daryl S.
Both the pilots were exceptional, professional, and very thoughtful. My father has limited mobility, and alzheimers , so the assistance from the crew was appreciated by all. Wonderful experience, i would do this again.
Lawrence K.
Sherman is a great pilot and so was his co-pilot. Looking forward to many future endeavors.
Alie G.
We only ever book with Stratos-- Joel and his team are so professional and helpful, even with last-minute travel needs. They are the best!
Rose C.
Kerry was absolutely amazing!! She made the entire process very seamless and so easy for me. Made me look very good to my boss. She kept me informed of the entire trip, from the plane arriving at the airport to wheels down at the final destination. I have nothing but extreme praise for Kerry and her customer service.
Dr. T
We can't speak highly enough of our experience with Stratus Jet Charters. From start to finish they were very professional, responsive and caring. We look forward to the opportunity of using Stratos Jet Charters for our next adventure.
Chuck A.
It was a perfect flight!
John L.
Probably to save on hotels for crew (Wisconsin would be cheaper than Toronto). Weather did not cooperate so cost us half an hour. Not the end of the world, but still an annoyance that could have been avoided.
Kimberly S.
Great experience with Stratos Jet Charters! Superior knowledge and outstanding customer service! Went above and beyond to make sure our flight was perfect. Highly recommended for anything from a short turboprop trip, to a transcontinental flight.
C. Mason
Two thumbs up!
John G.
I couldn't be happier with level of service provided to me by Frank and his team! Everything was so easy and just a click away. I really appreciated Franks attentiveness to my trips. Stratos Jet will definitely have my business in the future. Thank you Frank & team, you are awesome!!!
Jim K.
Glenn and team were responsive and kept me apprised of the status of our flight, despite dynamic weather. Pilots were experienced and jet was on time and flight was smooth.
Stephen K.
Anthony, couldn't have been better. Elegant and effortless. Delightful crew and immaculate plane. Thanks for helping us with this and I am sure you will hear from us in the future.
All the best,
Steve
Matteo G.
Peter G.
My representative Simon did a really good job explaining my options and arranging our charter. Disappointed our charter Was 30 minutes late due to routine maintenance. Since it was routine, obviously it should have been scheduled to not interfere with our flight schedule. One of the big reason for the charter was to avoid sitting around a lounge in the Covid era. Due to the delay, that’s exactly what we did. Small issues, but water wasn’t working in lavatory, cabin temperature was a bit erratic, and air vent dripped water. Crew was courteous and flight was fine.
--------------------------
President and CEO
Mel M.
Steve Stogner set everything up perfectly. The crew PIC:Sean Jensen and SIC: Paul Theriot were the absolute best. If you want the best experience ever, request this crew. Made everything, from arriving at the airport to departing the destination airport a wonderful experience. Moser Aviation must be an up and coming company, as they sure hire great people
Megan G.
Anthony is great to work with and always extremely responsive which is key when we have an AOG and need a charter quickly!
Robert G.
Everything went perfect. great job. Yes I would recommend your company to my friends.
Tonio B
We recently flew on an International flight to the Bahamas with Stratos and the whole experience was top notch. From the flight support & customer service to the pilots and overall flight experience, our trip through Stratos was absolutely seamless. We highly recommend them!
Jon E
They were the only ones able to book our last minute flight to the Masters. We decided to go Saturday night and they made it happen Including arranging ground transport and picking up our tickets for us. Thank You!!
Thomas W.
Stratos was great and we for sure will recommend our broker to our friends
Gary C.
I was thouroughly impressed with the professionalism of the Broker Joel, the flight organizer Sarah and the crew on both legs. The aircraft was clean, in good shape and right on time. The crew was friendly and professional to me and my guests. Two small issues were getting a tail number on less than 12 hours that made getting our rental cars more complex than necessary and more significant was being notified by our bank that you tried to bill my flight a couple times when I paid in full prior to first leg. All in all I would use them again but would encourage one contact who checks in daily a few days prior to flight rather than me having try to figure out who to call when it looked like a couple problems were coming up.
Dan C.
Thanks to Kerry for helping us get to where we need to be ! Very detail oriented company. Pilot's were very professional. See you next time!
Frank B.
Excellent
Patrick G.
tks.
Charlie W.
This survey reall doesn't apply to the use my company had with Stratos. We had to expedite a piece of equipment and a contractor to our facility to perform some emergency repairs. The process however did go well and the equipment and person arrived on time and the entire process was handled by Will Buckley in a very professional manner and was extremely helpful in making this adventure easy and convenient. He was great to work with and if the occasion should arise to use charter services again, we will contact you. thanks again
Bob W.
Outstanding service. Appreciate all the aircraft options
Francis L.
Garett is the best!
Michael D.
Stratos arranged a private jet to Toronto for me last minute. Everything went well and the Challenger 300 was very nice. Thank you
Denise H.
This was our first time using private air travel. Anthony made the process as smooth as can be, sailing through a few hiccups with ease. He was literally *always* available for questions or concerns. I cannot imagine going through the procedures without someone as focused and knowledgeable as Anthony. He is a shining example of the lost art of good customer service. Looking forward to our next flight with Anthony and Stratos Jets.
Nick G.
Outstanding service throughout entire process. Able to meet requirements quickly Professional service provided while maintaining a personal touch
Chris K.
I spent 5 hours waiting for my Delta flight at the Nantucket airport Sunday afternoon. They ended up canceling my flight at 6:30pm. The Delta agent informed me that the earliest flight I could get would be sometime on Tuesday. I had a dinner Monday night and an extremely important meeting on Tuesday in Indianapolis. I could not miss either the dinner or the meeting. I texted Anthony at 6:30pm on Sunday night asking if he could help me get to Indy by 5pm the next day. He and his team went into action and we secured a flight at a decent price that night. Everything went well and I was able to make my dinner and meeting.
David R.
We were on a commercial flight from Detroit to Salt Lake City when part way into our flight we got notification from Delta app that our delay was going to cause us to miss our connection. We were on a long weekend for MLK to go skiing in Lake Tahoe. We were going to be rescheduled the following day, thus missing half of our vacation. I had email only, and emailed Garett asking if they had an operator in SLC who could get us to Tahoe that evening. Within 20 minutes he came back with two quotes. By the time we landed he had set up the flight, emailed me the number to the shuttle to get from Delta terminal to the private terminal, and did it all for a great price. To throw things off even more, we were set to fly to Tahoe, but Delta somehow got our bags on the flight to Reno that they said we couldn't make. So at the last minute we changed from Tahoe to Reno for a destination. By the time we took the shuttle to the FBO our flight plan was set and we took off within 10 minutes. It could not have been more seamless. It literally saved our vacation. Time is the most precious resource we have and time with family is even more precious. Our daughter is a senior and this is one of the last trips we'll have with her; it meant a lot, and Stratos savings our vacation, allowing us to create memories, means all that much more. Thank you!! Dave
Gaetano C.
Everything was very good, however, I am disappointed that I was quoted one price and was charged another.
Kenneth J.
Crews were amazing. Aircraft less so. Very outdated and need of refurbishing. Shoulder seat belt was missing from one of main seats.
Kim Krum
As always, your staff is a pleasure to work with, and are very good with their communication, etc. I (of course) wish we didn't have the snafu with your client cutting the trip short, only to change his mind - costing us an additional 3 hours of flight time (approx. $10,000) - since we cancelled a trip with another operator to accommodate his request to leave early. I think there should have been a consideration for a 2 hour cancellation fee or something there. We understand that this wasn't Stratos Jets' doing - but I believe your client should have been penalized in some way as he was informed we had another trip and he told us to cancel it to accommodate him. This was very disappointing (and financially detrimental) for us, especially as we had lowered the cost of the trip (in addition to removing all minimums) prior to booking. The only way it made sense for us to do that was to fly while sitting transient.
Robert A.
Yes, Excellent, Excellent, Yes
Richard R.
None that I can think of. Great flight
Karen P.
Hassle free travel! Everyone is helpful an kind.
Bill L.
I had a great time with the pilots, all of us looking at our route software on our iPads how to get around the rain and stay clear of all the boomers on the way to the field. They did a great job. Fabulous approach to Runway 21 direct. I would fly with these pilots any time anywhere.
Roxann S.
Flight was for an elderly person and the tail number was provided a long time before the flight and I made sure the person flying had all the info written down by someone who could hear and got everything correct. Flyer had that until day before when tail number changed. I had to find someone who could hear me well and right down the correct info for the person traveling so he got it straight in his head and for driver.