If it’s popular culture you’re after, South by Southwest (SXSW) is a glorious melting pot of film, interactive media, music festivals and conferences in Austin.
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After more than 30 years, SXSW is the largest music festival of its kind in the world, featuring:
Six days of musical performances
2,200 official performers
More than 100 venues
28,000 attendees
Film
Spanning five days, the film festival is open to filmmakers of all levels and styles. Participants are welcome to attend all kinds of programming including keynote speakers, panels, workshops and mentoring sessions. Previous notable presenters include:
Jon Favreau
Ryan Gosling
Nicolas Cage
Tilda Swindon
Matthew McConaughey
Henry Rollins
Amy Schumer
Interactive
The interactive component of SXSW is all about embracing technology and new ideas. The event is highlighted by a tradeshow, speakers, parties and a startup accelerator.
This event draws some serious A-list talent, many of whom rely on a private charter flight to whisk them to the Lone Star State in the luxury they’re accustomed to.
Stratos Jets has transported its share of celebrities and other high-profile figures to SXSW. Renowned for our professionalism and attention to detail, we provide our clients with all the benefits you’d expect from a private charter flight:
Recommended private jets for your charter flight to Austin
Soar in comfort and style when you charter a private jet to SXSW. Lean on our strong industry relationships to get a great deal on the best private jets in the sky.
Austin-Bergstron International (AUS) is the main air transportation hub serving the Greater Austin area. Travelers flying on a private charter flight have the convenient option of the smaller, more discreet Austin Executive Airport (EDC). The latter is also closer to the Austin Convention Center than its larger counterpart.
Traveling is about more than just departure and arrival. At Stratos, we take great care to ensure that every moment of your travel is memorable. While our Stratos Jets Charter agent takes care of your travel requirements, our Trip Support Team will handle your pre-flight, in-flight and post-flight needs.
From in-flight catering to dinner reservations, Trip Support is here to help. No matter what you need, we can handle it.
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
4.5/5(22)
4.7/5(25)
4.8/5(568)
4.8/5
566 Reviews
4.7/5
25 Reviews
4.5/5
22 Reviews
5/5
4 Reviews
Overall rating (4.89 out of 5) Based on 675 reviews from our trusted Jet Charter reviews
Susan R. C.
51509/22/2021
Especially impressed that you were able to find us a rental car when there were none available in the entire area. You guys are wizards. The flight was comfortable and the pilots competent and professional. Thank you for helping us make this trip happen.
Betsey S.
51510/14/2021
This was our 6th trip with Stratos/Simon Christian. We will do this again w/ you next summer. I've sold you to friends i believe who also will be booking with you/Simon Christian. thank you for everything..
JR Chlamon
51504/15/2024
Very good communication and timely responses for flight details. We work with alot of brokers and your level of expertise and communication is a breath of fresh air from what we typically see. Thank you again for your business and we hope to continue our relationship with your organization!
JR
Scott J.
51507/18/2019
Yes I enjoyed it they was very easy to work with and did what they said they were going to. I would recommend to other people
Jim Hensley
51507/20/2020
The passengers we flew had a great experience and were pleased with the flight. Jim Hensley American Jet Charter, Inc
Gary L.
51504/30/2018
Yes very
William B.
51512/21/2021
The level of service provided by Stratos is very high. Glenn and team continue to listen and understand our needs and organize excellent service. The latest provider was the best so far. Thank you team.
Valerie W.
51511/26/2016
Its always a pleasure to work with Mark and Stratos!
Dayne W.
51504/20/2023
Last minute decision to fly private. Daniel was incredible to work with on my travel. Would highly recommend Stratos!!
Juliet S. T.
51505/05/2018
Joel was extraordinary in helping me with options when a connecting flight was cancelled and I had to scramble to get to my destination on time. He was available late into the evening to help me and ultimately I made my appointment.
Don S.
51512/27/2016
As a several time repeat customer, I highly recommend Stratos!
Angie W.
51505/03/2017
I met Joel, years ago, when he first introduced me to Stratos Jet Charters during its start-up phase. I was always very impressed on their marketing and honesty, as a broker. Joel is very genuine and caring when it comes to his customers or the operators that he works with. I know that Stratos Jets will not sacrifice safety for anything. I know that he likes to treat everyone like they are part of the Stratos Jet family. The trip planning process, from quote request to trip planning to invoice, is seamless – they’ve thought of everything and continue to be ahead of the trend in our industry with the way they do things. They think of everything! In my opinion, Stratos Jet Charters set the bar for aircraft brokerage and I will always continue to look forward to working with them.
Gail K.
51507/31/2023
Eastern Air Services (crew and plane) were wonderful. Stratos micro obsession with baggage and weights was beyond logical and anything that I had ever experienced in prior charters. Turned out there was PLENTY of room in cargo for additional baggage and that my guests were no where near any weight limitation. The only reason I tolerated the craziness was the price differential. Next time, if they are not the best price I am going back to my regular charter companies.
------------------------------------------------------------------------------------------
Good Morning Gail,
Thank you for taking the time to raise the issue of our team's insistence on passenger and baggage weight. I share in the blame as I am a pilot (I fly a Pilatus PC12 and Beechcraft Bonanza for my family). Understanding the performance limitations of an older King Air, the relatively short runway of 5000' at Wildwood and warm summer temperatures, we like to air on the side of caution. Please know that I have developed processes at Stratos to ensure that every flight we organize is arranged exactly as I would for my own family's travels. Safety First.
I hope that while these requests were a bit cumbersome, you see that it was done with the best intentions for the safety of your flight and I certainly hope that going forward, Stratos can earn the opportunity to serve you based on our commitment to excellence rather than a cost comparison.
Our passengers wish to extend a sincere thanks to your staff. We however advise that you do not have permission to use Michael's name in their advertising or promotional material as to be endorsing your product.
Thank you again. We look forward to working with you again in the near future.
Heather Converse
51506/14/2017
Great Trip Support Team
We love working with Stratos Jets! They are fast to respond, reasonable to work with, and their brokers and trip support team are very detail oriented which leaves little room for error. I would highly recommend them!
Earl S.
51512/21/2021
everything went very well in all areas.Thank you .
Eric Sanchez
51503/21/2023
I love the team and especially working with Kerry. Always a pleasure
Richard B.
51510/19/2020
I clicked on your “submit” option but not certain it went. In any event, trip great, pilot charming and helpful and Joel Thomas outstanding in responsiveness, patience and constant availability.
Duane I.
51510/28/2020
Experience with Stratos was fine. Flight crew was both professional and personable. Aircraft was in top shape.
Matteo G.
51505/25/2017
Fantastic Plane and service! Joel & his crew are great and take care of every detail. If you are looking for a great charter partner Stratos is your one stop shop.
Guy L.
51505/01/2018
Yes i will recommend it
Ted S.
51512/07/2016
The Stratos team has always been highly professional, accommodating and easy to work with to plan and execute our trips. Additionally, their commitment to safety and utilizing experienced crew members puts us at ease to know every trip we book is not only enjoyable but very safe. Couldn't recommend them more!
Rose D.
51503/13/2015
It was excellent in every respect
Michael A.
51512/22/2020
We had a great flight and would definitely recommend this to a friend. Thanks to Anthony for his attentive, personal service. Rgds, Michael
Christopher M.
51504/22/2021
I got quotes from several companies. Glenn at Stratos was the only one who took a personal interest, understood our needs, and kept in regular contact. The jets selected were perfect and were competitively priced.
John H.
51505/21/2020
Glenn made booking easy and was on top of every detail throughout the process. The flight itself was flawless. Many thanks.
Suzanne R.
51504/29/2024
Was a bit nervous for this flight as there was a connection onto a cruise ship the same day but everything was seamless. Flight was able to take off 20 minutes ahead of schedule! Steve kept us in the loop every step of the way. 5 stars from us!
Eric Sanchez
51511/22/2017
Always a pleasure. Happy Thanksgiving.
John S.
51503/23/2022
Start to finish the team was very professional.
Joel M.
51503/26/2018
Yes. Good. Good. Yes
Oliver R.
51507/09/2021
Always a joy
Steve B.
51506/23/2022
Glen and his team took care of all of our needs, from the flight to the car that picked us up at our destination. Nothing could have been more convenient and top rate!
Rick Haviland
51506/27/2023
This is from an Operator standpoint--Stratos Jets as a broker is consistently professional and profitable to work with in their demand for quality and efficiency--great company top to bottom, their personnel being one of their best assets!
Emily E.
51510/06/2017
I was frantically looking last minute for a private jet to transport myself and a family member with early onset memory loss from Minneapolis, MN to Keene, NH. I found Stratos Jet Charters online and they caught my eye. From the first phone call to Eric Bold, the broker, to the landing in Keene, NH, I was completely amazed at how easy it was to book the flight and get the details in order. Eric was super sharp and made the entire booking simple and fast in a very professional way. He was also totally available by phone immediately when I needed to talk with him. Sarah, also, helped us with catering and the passenger manifesto and she was just as competent. The pilots, Jeff and Deanna, made us feel very secure and confident about the flight and our comfort. I feel so fortunate to have found this company and will reach out to them for all of my future private jet needs. Thank you, each of you, and thank you, Stratos!!
Shalana Pohlman
51506/12/2023
As always, you guys set a great example for what working with a broker should be like. :)
Debbie Parker
51505/17/2021
Steve was a joy to work with he was very helpful and insightful. We look forward to doing more business with your company
Patricia G.
51509/12/2017
Joel was a delight to work with arranging our flight from IRMA. Very professional and accommodating. I would definitely use him and your company again and refer others to you. The flight was fantastic with very nice pilots, James Briggs and Thomas Sommers. We were not the typical passengers as my husband has Alzheimer's and is wheelchair bound. Thanks for everything!!!
Scott B.
51501/08/2023
Great
Nate TenBrink – Ward Aviation
51507/26/2024
Exceptional work from Anthony and the Trip Support Team at Stratos. Wonderful to work with.
Laura Thomas
51511/29/2023
Team,
We have always enjoyed working with your professional staff. Requests and communication regarding trips are always timely. We hope that we can continue working together to provide a great experience.
Joel M.
51510/18/2012
Since it was my first charter I have no comparisons
Paul G.
51504/15/2024
Always excellent customer service and flights!
Judith P.
51503/02/2017
Everything was first class even though we not only left one of our bags on the plane but lost a wallet on the return trip (not on the plane), Matt Machokas was very helpful in assisting us in helping to resolve our problems. All pilots were great. Matt also arranged a flight for us because of a date issue I made with the return flight. He assisted in finding another plane to be sent so that we did not have to wait another day.
Cole Fraber
51508/28/2019
Team was very efficient and communicated in a timely, professional manner. Made it a breeze to work with! Thanks!
Glenn K.
51506/22/2020
Excellent service from the first point of contact to disembarking from the flight. Kyle was amazing to deal with in the booking phase and the execution of the flight was flawless. Great pilots, equipment, handling, all on time. Highly recommended.
Jack N.
51512/26/2018
Not sure I could have asked for more. Joel was responsive and delivered exactly what I needed. The two pilots were incredibly accommodating and made the trip very smooth. Thank you Joel
THERESA L.
51506/11/2018
KERRY HILL WENT ABOVE AND BEYOND TO HELP ME WITH THIS TRIP FOR MR. SOLLBERGER. SHE IS PATIENT AND KNOWLEDGABLE AND WAS MORE THAN HAPPY TO HELP SEE THAT MR <REDACTED> ARRIVED SAFELY ON THE GROUND AND AT HIS HOTEL . I CANNOT SAY ENOUGH ABOUT KERRY'S EXCELLENCE. THE FLIGHT AND CREW WERE EXCELLENT AS WELL.
Nancy D.
51509/17/2021
The flight was fabulous, fun, and delicious. The crew was fantastic--professional and courteous. The flight attendant was spectacular--warm, wonderful and extremely attentive. The agent's support was once again terrific, thoughtful and professional. We will highly recommend these services to others.
Tim K.
51511/26/2018
Everything about our experience was great. The quoting process was painless - several options were presented. Once the decisions were made there was great follow up from Rachel and her colleagues to handle every administrative matter with our trip. Everything went as planned and we were very happy. I would highly recommend considering Stratos for your next charter.
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call right now and we can get you on your way to the destination of your choice! Talk to one of our air chater argents now by calling (888) 593-9066 or by emailing [email protected]
How do I choose the right aircraft for my mission?
As charter brokers, we do more than simply book your charter flight. At Stratos Jets, our air charter associates are highly trained personnel capable of matching our clients with the appropriate aircraft for their travel needs. Once we determine how many passengers you’re travelling with and how far you’re flying, we can determine which category of aircraft you require. There are many options available. The most common aircrafts hired for private charters include:
Cessna’s Citation X
Gulfstream’s G650
Bombardier’s Global line
After that, we can help you narrow down the selection of recommended aircraft based on budget, desired cabin amenities, airport requirements, luggage capacity, as well as aircraft age and performance capabilities.
Staying Safe in the Skies
At Stratos Jets, air charter safety is our number one concern. One of our key policies is to increase consumer education. This ensures our clients are able to make informed decisions. We also work with our aircraft providers to ensure their safety training programs meet and even exceed our air charter safety requirements. To make this happen, Stratos Jets is an ARGUS Certified Broker. This means that our brokerage firm is:
Committed to the best industry practices
Adhering to all applicable safety regulations
Maintaining the appropriate insurance coverage required
Are there additional costs per private jet rental passenger?
There are no additional costs per passenger. At Stratos Jet Charters, we base our private jet rental prices per hour, not per guest.
The Stratos Pricing Estimator
If you would like to estimate the cost of a private jet charter, use our Stratos pricing estimator page. It lists the most common estimates based on destination and aircraft type. And you can always enter customized data to get an estimate for a specific destination.
Additional Concierge Charges
We do charge for some of our additional concierge services, such as in-flight catering and entertainment, hotel bookings and ground transportation. We know our clients’ time is precious, so we offer the value and convenience of “one-stop-shopping” through our Trip Support team. When you book a flight with Stratos Jet Charters, we can take care of all the logistics, including booking hotels, meeting spaces, limousines and tickets to special events. That way you can relax, and enjoy your trip.
Empty Leg Charters
Also, since we charge per hour, not per passenger, there are travel bargains to be found with our Empty Leg Flights. Many of our private jet rental flights are one-way, and then we need to move the aircraft to a new destination. To reduce the costs of flying an empty aircraft, we offer discounts to travelers with flexible itineraries. Clever passengers will sometimes split the cost with their fellow travelers, thereby reducing the cost for everyone on the flight.
Can I make last-minute changes to my itinerary?
If your plans need to change, we will do everything in our power to accommodate the changes. One of the benefits of hiring Stratos Jet Charters is that we have much more flexibility than commercial airlines and can provide many more air charter services.
We have two teams that can help you. Here is a brief description of each:
Charter Sales Agents
This is the initial contact team. They evaluate your travel needs to identify the appropriate aircraft type for your travel plan. Pricing is determined by aircraft availability, its position related to the intended departure location and the position of where the aircraft needs to be after performing the customer’s flight.
Trip Support Team
Once the aircraft has been selected, Trip Support works with the customer, the air carrier and all concierge service providers to organize all of the travel details. Trip Support is responsible for coordinating:
Departure time
Departure and arrival at the Fixed Base departure location
Ensuring assigned crew members meet Stratos experience requirements
Making sure the insurance is current and everyone is protected
Coordinating all concierge services
In reference to last-minute itinerary changes, any changes would go through the Trip Support Team.
Our customers often have demanding flight itineraries that can change quickly. They’ve come to appreciate knowing there’s an entire team of people focused on organizing all the details of their trip. Stratos Jet Charters wants to provide our clients with consistently outstanding air charter service and an impeccable safety record.
Are you ready to book your Can I make last-minute changes to my itinerary? charter flight yet?
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call now and we'll get you on your way to your destination!
Susan R. C.
Especially impressed that you were able to find us a rental car when there were none available in the entire area. You guys are wizards. The flight was comfortable and the pilots competent and professional. Thank you for helping us make this trip happen.
Betsey S.
This was our 6th trip with Stratos/Simon Christian. We will do this again w/ you next summer. I've sold you to friends i believe who also will be booking with you/Simon Christian. thank you for everything..
JR Chlamon
Very good communication and timely responses for flight details. We work with alot of brokers and your level of expertise and communication is a breath of fresh air from what we typically see. Thank you again for your business and we hope to continue our relationship with your organization! JR
Scott J.
Yes I enjoyed it they was very easy to work with and did what they said they were going to. I would recommend to other people
Jim Hensley
The passengers we flew had a great experience and were pleased with the flight. Jim Hensley American Jet Charter, Inc
Gary L.
Yes very
William B.
The level of service provided by Stratos is very high. Glenn and team continue to listen and understand our needs and organize excellent service. The latest provider was the best so far. Thank you team.
Valerie W.
Its always a pleasure to work with Mark and Stratos!
Dayne W.
Last minute decision to fly private. Daniel was incredible to work with on my travel. Would highly recommend Stratos!!
Juliet S. T.
Joel was extraordinary in helping me with options when a connecting flight was cancelled and I had to scramble to get to my destination on time. He was available late into the evening to help me and ultimately I made my appointment.
Don S.
As a several time repeat customer, I highly recommend Stratos!
Angie W.
I met Joel, years ago, when he first introduced me to Stratos Jet Charters during its start-up phase. I was always very impressed on their marketing and honesty, as a broker. Joel is very genuine and caring when it comes to his customers or the operators that he works with. I know that Stratos Jets will not sacrifice safety for anything. I know that he likes to treat everyone like they are part of the Stratos Jet family. The trip planning process, from quote request to trip planning to invoice, is seamless – they’ve thought of everything and continue to be ahead of the trend in our industry with the way they do things. They think of everything! In my opinion, Stratos Jet Charters set the bar for aircraft brokerage and I will always continue to look forward to working with them.
Gail K.
Eastern Air Services (crew and plane) were wonderful. Stratos micro obsession with baggage and weights was beyond logical and anything that I had ever experienced in prior charters. Turned out there was PLENTY of room in cargo for additional baggage and that my guests were no where near any weight limitation. The only reason I tolerated the craziness was the price differential. Next time, if they are not the best price I am going back to my regular charter companies. ------------------------------------------------------------------------------------------
Avanidhar S.
Robert L.
Our passengers wish to extend a sincere thanks to your staff. We however advise that you do not have permission to use Michael's name in their advertising or promotional material as to be endorsing your product. Thank you again. We look forward to working with you again in the near future.
Heather Converse
Great Trip Support Team We love working with Stratos Jets! They are fast to respond, reasonable to work with, and their brokers and trip support team are very detail oriented which leaves little room for error. I would highly recommend them!
Earl S.
everything went very well in all areas.Thank you .
Eric Sanchez
I love the team and especially working with Kerry. Always a pleasure
Richard B.
Duane I.
Experience with Stratos was fine. Flight crew was both professional and personable. Aircraft was in top shape.
Matteo G.
Guy L.
Yes i will recommend it
Ted S.
The Stratos team has always been highly professional, accommodating and easy to work with to plan and execute our trips. Additionally, their commitment to safety and utilizing experienced crew members puts us at ease to know every trip we book is not only enjoyable but very safe. Couldn't recommend them more!
Rose D.
It was excellent in every respect
Michael A.
We had a great flight and would definitely recommend this to a friend. Thanks to Anthony for his attentive, personal service. Rgds, Michael
Christopher M.
I got quotes from several companies. Glenn at Stratos was the only one who took a personal interest, understood our needs, and kept in regular contact. The jets selected were perfect and were competitively priced.
John H.
Glenn made booking easy and was on top of every detail throughout the process. The flight itself was flawless. Many thanks.
Suzanne R.
Was a bit nervous for this flight as there was a connection onto a cruise ship the same day but everything was seamless. Flight was able to take off 20 minutes ahead of schedule! Steve kept us in the loop every step of the way. 5 stars from us!
Eric Sanchez
Always a pleasure. Happy Thanksgiving.
John S.
Start to finish the team was very professional.
Joel M.
Yes. Good. Good. Yes
Oliver R.
Always a joy
Steve B.
Glen and his team took care of all of our needs, from the flight to the car that picked us up at our destination. Nothing could have been more convenient and top rate!
Rick Haviland
This is from an Operator standpoint--Stratos Jets as a broker is consistently professional and profitable to work with in their demand for quality and efficiency--great company top to bottom, their personnel being one of their best assets!
Emily E.
I was frantically looking last minute for a private jet to transport myself and a family member with early onset memory loss from Minneapolis, MN to Keene, NH. I found Stratos Jet Charters online and they caught my eye. From the first phone call to Eric Bold, the broker, to the landing in Keene, NH, I was completely amazed at how easy it was to book the flight and get the details in order. Eric was super sharp and made the entire booking simple and fast in a very professional way. He was also totally available by phone immediately when I needed to talk with him. Sarah, also, helped us with catering and the passenger manifesto and she was just as competent. The pilots, Jeff and Deanna, made us feel very secure and confident about the flight and our comfort. I feel so fortunate to have found this company and will reach out to them for all of my future private jet needs. Thank you, each of you, and thank you, Stratos!!
Shalana Pohlman
As always, you guys set a great example for what working with a broker should be like. :)
Debbie Parker
Steve was a joy to work with he was very helpful and insightful. We look forward to doing more business with your company
Patricia G.
Joel was a delight to work with arranging our flight from IRMA. Very professional and accommodating. I would definitely use him and your company again and refer others to you. The flight was fantastic with very nice pilots, James Briggs and Thomas Sommers. We were not the typical passengers as my husband has Alzheimer's and is wheelchair bound. Thanks for everything!!!
Scott B.
Great
Nate TenBrink – Ward Aviation
Exceptional work from Anthony and the Trip Support Team at Stratos. Wonderful to work with.
Laura Thomas
Team, We have always enjoyed working with your professional staff. Requests and communication regarding trips are always timely. We hope that we can continue working together to provide a great experience.
Joel M.
Since it was my first charter I have no comparisons
Paul G.
Always excellent customer service and flights!
Judith P.
Everything was first class even though we not only left one of our bags on the plane but lost a wallet on the return trip (not on the plane), Matt Machokas was very helpful in assisting us in helping to resolve our problems. All pilots were great. Matt also arranged a flight for us because of a date issue I made with the return flight. He assisted in finding another plane to be sent so that we did not have to wait another day.
Cole Fraber
Team was very efficient and communicated in a timely, professional manner. Made it a breeze to work with! Thanks!
Glenn K.
Excellent service from the first point of contact to disembarking from the flight. Kyle was amazing to deal with in the booking phase and the execution of the flight was flawless. Great pilots, equipment, handling, all on time. Highly recommended.
Jack N.
Not sure I could have asked for more. Joel was responsive and delivered exactly what I needed. The two pilots were incredibly accommodating and made the trip very smooth. Thank you Joel
THERESA L.
KERRY HILL WENT ABOVE AND BEYOND TO HELP ME WITH THIS TRIP FOR MR. SOLLBERGER. SHE IS PATIENT AND KNOWLEDGABLE AND WAS MORE THAN HAPPY TO HELP SEE THAT MR <REDACTED> ARRIVED SAFELY ON THE GROUND AND AT HIS HOTEL . I CANNOT SAY ENOUGH ABOUT KERRY'S EXCELLENCE. THE FLIGHT AND CREW WERE EXCELLENT AS WELL.
Nancy D.
The flight was fabulous, fun, and delicious. The crew was fantastic--professional and courteous. The flight attendant was spectacular--warm, wonderful and extremely attentive. The agent's support was once again terrific, thoughtful and professional. We will highly recommend these services to others.
Tim K.
Everything about our experience was great. The quoting process was painless - several options were presented. Once the decisions were made there was great follow up from Rachel and her colleagues to handle every administrative matter with our trip. Everything went as planned and we were very happy. I would highly recommend considering Stratos for your next charter.