Sugar Bowl Charter Flights

Charles C.

Susan C.

Everything was perfect. Kyle was extremely helpful. Answered all questions quickly and was very professional without a “hard sell” style. Everyone I dealt with was perfect. The flight itself was fast, quiet, comfortable. The plane was very clean, and well maintained. Both crew were helpful and pleasant. It is very likely that we will travel like this again and Stratos will be our provider. Thanks again. Susan

Carmen Sadek

Working with Stratos Jet has been a great experience. Even with making last minute accommodations for the client, the complete process was effortless with great communication from Stratros Jet! We will be looking forward to our next flight together.

Daniel W.

Worked with Glenn and he really worked to find the right plane at the right time! Aircraft crew were professional and courteous. Two great cross country flights.

Jack Lambert

You guys are great! Keep em coming

Marci Steenson

very pro active, quick to get information and respond to requests, fast wire payment. I wish ALL brokers were this good. Great job team. Joel, you have put together a great group. It was nice working with you, it's been a long time.

Marc G.

Never left a review in our life but for the amount of money spent - really left a sour taste in our mouth. Complete lack of organization with plane in wrong FBO for departure, $1,000 rental car at wrong airport on arrival, just not nearly the level of service expected when spending over $10K for an hour and half hop -

Al W.

Absolutely wonderful,....would recommend this to anyone [if they can afford it], real value….worth every penny!! Absolute comfort,.. courteous,... simple booking,...true luxury,.....best possible trip home from Florida !!

Alfredo Olivares

It was great working with Joel he was involved from beginning to end in every aspect of the trip.  We look forward to many trips together. Thank you.

Stephen K.

Anthony, couldn't have been better. Elegant and effortless.  Delightful crew and immaculate plane.  Thanks for helping us with this and I am sure you will hear from us in the future. 

All the best,

Steve

Frank B.

Excellent

Gary L.

Yes very

Michael A.

We had a great flight and would definitely recommend this to a friend. Thanks to Anthony for his attentive, personal service. Rgds, Michael

Richard B.

Lashonda R.

Always a pleasure to work with Steve!

Curt C

All Good......................and easy!

Kyle B.

This service was unmatched and couldn’t have been better!

Kim Krum

Thank you for making our jobs easier! Great passengers and your team is always a pleasure to work with! Kind regards, Kim Krum

Bruce M.

Great flight, great plane and great crew! Enjoyed it a lot and highly recommend Stratos Jets.

Lynda K.

Pilots were wonderful. Dave even brought food for us when he saw we hadn't ordered any catering on the return flight.

Steve R.

The experience from start to finish was excellent. I would highly recommend Stratos.

Thomas W.

Stratos was great and we for sure will recommend our broker to our friends

Joseph R.

Flight was very nice. And the pilot, Scott Gustafson, was very professional and friendly. He did a great job with our luggage and talking about the plane and our flight. Great pilot.

Rebekah V.

Thanks for the great service again Kyle!

Jeff R.

Garret has provided excellent service and is attentive and easy to work with. The pilots on this trip were EXCEPTIONAL at dealing with our needs and providing service with the passengers needs and schedule. Very high compliments to the whole team for this flight.

Craig S.

Every thing was smoothly handled from booking to the flight

Christian Hoza

Stratos is always a pleasure to work with! Only comment is sometimes the way you send emails is something the manage. Seems like we get a bunch of separate emails for the same trip. Could be the system! Not a biggie. Thank you for allowing us the opportunity to assist you!

David R.

We had a great experience. Our normal broker is equally as professional and good. So we would be happy to try you again as we would our previous broker. 

Corey P.

Nothing, Heather is amazing as always and the reason I will continue to fly with you.

Phil W.

My wife received treatment for cancer in Tijuana. It wasn’t possible to bring her home on a commercial flight. I reached to several charter services and Kyle at Stratos was so helpful. He immediately responded to my request and answered all my questions. He stayed engaged with us through the entire trip. The next time I need to charter a plane I will only make call. Stratos!! Great experience!!! Phil

Rick H.

As always the flight and booking process was handled with ease and professionalism. Our pilots were very personable and the aircraft was exactly what we were looking for.

Angel Hamilton

Great communication! We look forward to assisting with your future flights.

Rob O.

Yuri was wonderful!

Rich P.

All was just fine

Francis K.

This was a most satisfying experience.

Terry G.

Katie was great on very short notice. Here is were the 5th star was lost: No on board bathroom and I was not told about it. I specifically asked about quality of safety and maintenance by operator and got incorrect information initially; although there was no apparent problem .

Buddy P.

already recommended to a friend.

Daniel S.

None that I can think of. Very Satisfied.

Kevin D.

Great service. Responsive and thorough.

Teresa M.

Everything went off smoothly and everyone I worked with at Stratos was very patient and helpful. Our small group felt very special! What a treat and yes I’d recommend Stratos to anyone.

Dave P.

Passenger stated that the "jet interior was shoddy and showed that the jet wasn't well taken care of." Said crew was nice. Stated no coffee available although I had specified de-caf to be provided and followed that up with company client services requesting same. 

Shari G.

As the assistant who actually booked the trip and made the plans for my employer and her family, I must say that the experience was a new one for me. That said, the unfamiliar process was made much simpler thanks to the knowledge, expertise and patience of my rep, Christina Nesbit. She was extremely informative and helped thru each step of the process, reassuring me that the passengers were getting the most appropriate plane for their needs. I will double check to be sure there isn't any additional feedback I am missing, but to date I was told that the flight was a pleasurable one and they were appreciative and impressed that the President came to greet them pre flight as well. Thank you, Shari

Dennis R.

My daughter was the passenger and she enjoyed her experience. This trip was vital to make it possible to go to her residence in Germany.

Eddie D.

I have dealt with Stratos Jet for the past 10 years Always great response and outstanding service Highly recommend them for any charter service you may need

Isabella D.

As always, Joel and team delivered. The whole experience was seamless. I would highly recommend Joel and the entire Stratos team!

Jan L.

I think you are doing everything I could think of. I feel very comfortable and safe.

Roland C.

Danny, my Stratos Rep, was in contact with me on a regular basis. The rest of his team provided excellent support to ensure there weren’t any issues. The entire experience was better than my highest expectations. I’m already planning my next trip.

Gustavo Botura

Always great to work with you guys!

Dan C.

Thanks to Kerry for helping us get to where we need to be ! Very detail oriented company. Pilot's were very professional. See you next time!

Judith P.

Everything was first class even though we not only left one of our bags on the plane but lost a wallet on the return trip (not on the plane), Matt Machokas was very helpful in assisting us in helping to resolve our problems. All pilots were great. Matt also arranged a flight for us because of a date issue I made with the return flight. He assisted in finding another plane to be sent so that we did not have to wait another day.