As far as College Football Playoffs go, the party doesn’t get any bigger than the Allstate Sugar Bowl in New Orleans.
New Orleans is already a lively, fun-loving city, but when you jam 70,000 college football fanatics into the Mercedez-Benz Superdome, you’re guaranteed a great time.
Along with the Orange Bowl and Sun Bowl, the Sugar Bowl is the second-oldest bowl game in the country behind the Rose Bowl. Played annually since 1935, it’s a member of the College Football Playoff. Following a new playoff format established in 2015, the Sugar Bowl will be in a three-year rotation to host a semifinal with five other bowl games, including the:
When travelling to a city dubbed ‘The Big Easy,’ chartering a plane that allows you to arrive in luxurious style only makes sense.
Regardless of which teams meet at the Superdome, the atmosphere is always electrifying and Stratos Jets will get you there in the style you’re accustomed to by chartering a plane that meets your precise needs.
The bulk of air traffic arrives in New Orleans through Louis Armstrong International (MSY), but people chartering a plane have a more convenient option: New Orleans Lakefront (NEW). That’s one of the many perks when you fly privately on a charter jet: you have access to a wider range of airports, meaning you can:
Once you arrive at Lakefront airport, visitors have the option of travelling around town quickly and conveniently with a pre-arranged driver and car through Stratos’ Trip Support Team.
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
4.5/5(22)
4.7/5(25)
4.8/5(568)
4.8/5
566 Reviews
4.7/5
25 Reviews
4.5/5
22 Reviews
5/5
4 Reviews
Overall rating (4.89 out of 5) Based on 675 reviews from our trusted Jet Charter reviews
Jaime D.
51505/17/2020
Plane was not clean. One pilot claimed to have a mask but never wore it, despite being told to. My booking with Stratos was clear and should have been obvious even if I hadn’t specifically asked for a clean plane and a masked crew. My wife and I neither ate (to not remove our masks) nor used the bathroom ( the unmasked pilot had to use the bathroom shortly after departure). By far our most uncomfortable air travel made worse by the fact that it was private.
________________
Thank you for bringing this to our attention. I appreciate the feedback and opportunity for me to address this with the air carrier. I have contacted them and shared your experience with them. Your health and safety is of the utmost importance to us. While operating in this COVID-19 environment brings new challenges; sharing your experience, has allowed Stratos to identify opportunities to improve the customer experience by implementing several pro-active steps as well as additional QA requirements on the day of flight. We sincerely appreciate our relationship with you and your willingness to help us get better every day!
Soar Higher - Joel A. Thomas / CEO
Eric Sanchez
51503/21/2023
I love the team and especially working with Kerry. Always a pleasure
Lynda K.
51511/29/2023
The folks at Stratos are among the most client oriented firms I work with. They are prompt, polite and always do their best to accommodate me and my guests.
Keep it up!
John K.
51506/08/2021
Zach was pleasant, knowledgeable, efficient and a delight to deal with. I have usually used another broker but Zach won the charter for your company Joel. Well done.
Chris C.
51510/24/2023
Danny was great to work with. Answered all my questions and made sure the process was smooth and experience was great.
Camron Phillips
51511/14/2024
Stratos Jet Company is the best to work with!
David T.
51505/21/2018
Hi All -
I want to give you a stellar report on the plane, crew and service. The pilots were attentive, friendly, familiar with the aircraft and enthusiastic.
The plane was in good shape, although the back right front facing seat has a little problem locking. That was not a big deal, and it was the only squawk we could find.
The food service was also excellent.
The price could not be beat. Kelley and I are looking at dates to do it again if we can get the same price. I feel the value exceeded the cost.
Thank you all for what you all contributed to this being as fantastic as it was. I appreciate the concerns that you voiced to me prior to the charter, but am happy to report that the company seems to be running smoothly with reliable aircraft. I am a picky man, and was thoroughly satisfied and happy about everything involved.
Thank you again, and we look forward to working with you in the future.
Trey hunt
51510/30/2017
The Stratos team was very easy to work with, made the entire process quick and easy. Pleasure to work with.
Rick H.
51508/06/2017
As usual the trip from start to finish was handled professionally
Geraldine C.
51507/31/2023
Perfect experience!!!!! The flight was on time, the pilots were great, and Booking with Kyle was easy and exceptional! Stratos is the very BEST option for flying private.
Eileen S.
51503/26/2018
We were very pleased with every aspect of our Stratos experience. Booking, follow-up, communication, and of course the flight itself.
Angie M.
51506/28/2013
Garrett did a great job once again. He ALWAYS responds quickly and you can tell he really wants to please. He tried very hard to get us overflight permission and this time he was not able to but I knew that he tried hard. We had the same flight crew as we had last time and we really like them. They are very professional and very friendly.
Kyle B.
51502/12/2020
This service was unmatched and couldn’t have been better!
Marcus Tmur
51511/14/2023
I like the live itinerary feature
David L.
51510/14/2015
Excellent service and the crew was very professional.
JR Chlamon
51504/15/2024
Very good communication and timely responses for flight details. We work with alot of brokers and your level of expertise and communication is a breath of fresh air from what we typically see. Thank you again for your business and we hope to continue our relationship with your organization!
JR
Rick H.
51512/27/2016
We have been using Stratos for a couple of years now and appreciate their dedication to using only the safest charter operators. Just completed the front end of a back to back for the Christmas Holiday.
Kris V.
51501/10/2020
Jennifer said that last night was the best flight of her whole life!! I heard it was a brand new plane – lucky ladies of last night!! Thanks again for everything and I’m sure we’ll be working together again soon 😊 Kris
Kenneth J.
51512/04/2019
Crews were amazing. Aircraft less so. Very outdated and need of refurbishing. Shoulder seat belt was missing from one of main seats.
Tim K.
51511/26/2018
Everything about our experience was great. The quoting process was painless - several options were presented. Once the decisions were made there was great follow up from Rachel and her colleagues to handle every administrative matter with our trip. Everything went as planned and we were very happy. I would highly recommend considering Stratos for your next charter.
Dan M.
51508/31/2020
Our trip experiences some changes due to weather, which was professionally handled by the team. The trip destination was changed to an alternate airport. Anthony was responsive and helpful. I had a chance to see how Stratos handles things when the plan doesn’t work perfectly, and the team provided exceptional service.
E. Z.
51506/27/2017
Simon Crhistian did a great job.
Justin M.
51511/03/2016
Peace of mind!!! My family and I just completed our first charter on a private jet with Stratos. My wife and I have been on a few of our friend’s charters before and I fly regularly on my company's aircraft but this was the first charter of our own. Stratos and specifically Joel Thomas made my wife and I feel that we were in great hands throughout the planning, selection and ultimately flight process. Family loved it!!! Great experience.
Rick D.
51505/20/2020
Great experience.
Matteo G.
51511/05/2021
The team and the total Stratos experience consistently impresses me on every trip! The immediate feedback, the technology platform which enables an immediate view of flight and aircraft availability, and of course the wonderful and accommodating communication with the whole team; Stratos is always amazing! They always go the extra mile and are always being preventative and proactive long before wheels up and down. As Stratos clients, we don’t feel any of the industry's current supply crunch. Whatever we have tasked Stratos with they have met and exceeded our needs and we could not ask for more or be happier. The experience, year-over-year is that Stratos has only added more options, more operators and we have only great experiences.
Geraldine C.
51504/27/2021
Booking was great, Kyle is wonderful a asset to your company. However the pilots were not. They were not there on time never offered an apology or explained as to why. When questioned they were extremely RUDE. I was told that the Pilots went to eat lunch so they kept myself and family waiting over an hour past wheels up time. I arrived at 12:30 for a 1:00 flight they arrived at 1:30 for a 1:00 flight with BAD attitudes
Bill P.
51507/03/2019
Stratus extremely professional company.
Joe M.
51505/15/2023
great from start to finish!
Tina O.
51507/03/2019
Yes, was a smooth process
Curt C.
51512/03/2024
All Good!!
David M.
51507/17/2014
Your service was very professional as was the a/c and crew.
Jim Hensley
51507/20/2020
The passengers we flew had a great experience and were pleased with the flight. Jim Hensley American Jet Charter, Inc
Jaime C.
51509/17/2020
Kyle was very nice and helpful, he made sure everything was in order and ready to go from beginning to end, really great costumer service. Aircraft was nice, well kept LearJet 40. Pilots Matthew and Jonathan were total sweethearts and very experienced, landing was beyond smooth. Only thing we weren’t so happy about was the fact that you could see some of the wear and tear of the years on the inside of the plane. Overall great experience!
Jacob Irvine
51512/21/2021
See above.
Tim S.
51503/01/2020
The experience was perfect throughout from initial contact through final payment. Our flight was a last minute family emergency and the folks at Stratos Jets made every effort to get me and my family home as quickly and safely as possible. I cannot thanks them enough for caring about our situation.
George L.
51504/13/2017
Great service! Anne and I will contact you, probably in mid-January about our next trip to Florida. Thanks and have a good evening.
Nathalie R.
51506/12/2021
We needed to book a same-day plane for employees and tools to provide urgent assistance to a customer. Zach was effective, proactive and cooperative in providing a solution, precise information and updates. Would recommend Stratos Jet anytime! Thank you!
Viviana R.
51501/19/2018
The team was very happy with with the plane,crew and experience on Jan 17th. We are looking forward to working with Stratos Jets in the future.
Susan R. C.
51509/22/2021
Especially impressed that you were able to find us a rental car when there were none available in the entire area. You guys are wizards. The flight was comfortable and the pilots competent and professional. Thank you for helping us make this trip happen.
Tom K.
51507/19/2021
Excellent service from end to end. Booking the charter was top level service, and that extended all the way to landing and departure from the terminal.
Ray E.
51504/14/2019
I would recommend Stratos Jet to friends, we plan to try the service again soon.
William P.
51511/05/2021
Stratos helped us make an amazing memory … I flew my elderly parents (90+ years old) from SC to PA for the day to spend time with our entire family. Everything from the planning, scheduling and coordination was seamless and went off smooth and in time. The pilots were so kind and gracious with my parents and made the 1.5 hour flight enjoyable. I must say at the heart of this entire experience was Kerry Hill of Stratos, she made it her mission to make this truly special, she went above and beyond… thank you so much Kerry & Stratos! All the best … Billy
Robbie Nelson
51505/14/2024
Kyle and the entire Stratos team's coordination and communication is top notch and we look forward to working with you all again!
Renee W.
51503/23/2020
Glenn was excellent to work with. I spoke with several charter companies before choosing Stratos. Glenn is the reason I chose Stratos Jet to bring my elderly parents home during the initial break of the COVID-19. He was professional, knowledgeable and on top of every detail. This was our first experience with a charter flight and Glenn explained the entire process from start to finish which helped me keep my anxiety in check. My parents flew from Florida to Ohio without any issues. They said the aircraft crew were professional and confident and made them feel safe. The plane was basic, cabin was small so it was a little challenging for older people with limited mobility. My parents are short, 5'4 and 5'1 and both had to duck down to get on and off the plane and while inside the cabin. That being said, we were given the option of a more luxurious cabin but chose not to spend the extra money. Stratos took care of getting my elderly parents home quickly, safely and allowed us to minimize the risks of commercial flying at this time.
Carol C.
51507/31/2023
Trip was perfect.
James T.
51508/07/2017
My experience with Stratos has been very good since I started booking jets several years ago. Joel and his team provide excellent service and followup at every stage. We recently had a flight where the incoming plane had a mechanical and they were able to replace it with a comparable one within just a few hours. Our original take off time was only missed by less than a half hour. The Stratos team communicated with us all along the way and everything was fine. The pilots are very good at what they do and the ground organization is thorough and efficient. I would recommend them to a friend.
Isabella R.
51504/13/2017
We love Joel!
Jeff C.
51501/18/2024
We had a last minute need for supplemental lift, and were very pleased with the service provided. Glenn did a fantastic job arranging this flight on very short notice and kept me up to date with the details. I would not hesitate to use them again.
Richard R.
51512/28/2013
None that I can think of. Great flight
Sherri D.
51503/13/2024
This was probably the 3rd flight that the weather conditions were disregarded and I was told the flight was safe and would be comfortable. While we did land safely, the known turbulence was so intense I left my seat at one point, was thrown from side to side (no vomit bags around) and I was needing to do every breathing technique known to keep myself calm and not hyperventilate.
While the crew and all people involved are extremely professional, disregarding weather reports with a strong wind advisory is irresponsible not only for safety but for the customers comfort. I learned upon landing that other flights in that same airport had cancelled so why would mine fly even with the concern I expressed. Will the company lose money to reschedule? I will find it difficult to trust them in the future on any flight with weather advisories.
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call right now and we can get you on your way to the destination of your choice! Talk to one of our air chater argents now by calling (888) 593-9066 or by emailing [email protected]
How do I choose the right aircraft for my mission?
As charter brokers, we do more than simply book your charter flight. At Stratos Jets, our air charter associates are highly trained personnel capable of matching our clients with the appropriate aircraft for their travel needs. Once we determine how many passengers you’re travelling with and how far you’re flying, we can determine which category of aircraft you require. There are many options available. The most common aircrafts hired for private charters include:
Cessna’s Citation X
Gulfstream’s G650
Bombardier’s Global line
After that, we can help you narrow down the selection of recommended aircraft based on budget, desired cabin amenities, airport requirements, luggage capacity, as well as aircraft age and performance capabilities.
Staying Safe in the Skies
At Stratos Jets, air charter safety is our number one concern. One of our key policies is to increase consumer education. This ensures our clients are able to make informed decisions. We also work with our aircraft providers to ensure their safety training programs meet and even exceed our air charter safety requirements. To make this happen, Stratos Jets is an ARGUS Certified Broker. This means that our brokerage firm is:
Committed to the best industry practices
Adhering to all applicable safety regulations
Maintaining the appropriate insurance coverage required
Are there additional costs per private jet rental passenger?
There are no additional costs per passenger. At Stratos Jet Charters, we base our private jet rental prices per hour, not per guest.
The Stratos Pricing Estimator
If you would like to estimate the cost of a private jet charter, use our Stratos pricing estimator page. It lists the most common estimates based on destination and aircraft type. And you can always enter customized data to get an estimate for a specific destination.
Additional Concierge Charges
We do charge for some of our additional concierge services, such as in-flight catering and entertainment, hotel bookings and ground transportation. We know our clients’ time is precious, so we offer the value and convenience of “one-stop-shopping” through our Trip Support team. When you book a flight with Stratos Jet Charters, we can take care of all the logistics, including booking hotels, meeting spaces, limousines and tickets to special events. That way you can relax, and enjoy your trip.
Empty Leg Charters
Also, since we charge per hour, not per passenger, there are travel bargains to be found with our Empty Leg Flights. Many of our private jet rental flights are one-way, and then we need to move the aircraft to a new destination. To reduce the costs of flying an empty aircraft, we offer discounts to travelers with flexible itineraries. Clever passengers will sometimes split the cost with their fellow travelers, thereby reducing the cost for everyone on the flight.
Can I make last-minute changes to my itinerary?
If your plans need to change, we will do everything in our power to accommodate the changes. One of the benefits of hiring Stratos Jet Charters is that we have much more flexibility than commercial airlines and can provide many more air charter services.
We have two teams that can help you. Here is a brief description of each:
Charter Sales Agents
This is the initial contact team. They evaluate your travel needs to identify the appropriate aircraft type for your travel plan. Pricing is determined by aircraft availability, its position related to the intended departure location and the position of where the aircraft needs to be after performing the customer’s flight.
Trip Support Team
Once the aircraft has been selected, Trip Support works with the customer, the air carrier and all concierge service providers to organize all of the travel details. Trip Support is responsible for coordinating:
Departure time
Departure and arrival at the Fixed Base departure location
Ensuring assigned crew members meet Stratos experience requirements
Making sure the insurance is current and everyone is protected
Coordinating all concierge services
In reference to last-minute itinerary changes, any changes would go through the Trip Support Team.
Our customers often have demanding flight itineraries that can change quickly. They’ve come to appreciate knowing there’s an entire team of people focused on organizing all the details of their trip. Stratos Jet Charters wants to provide our clients with consistently outstanding air charter service and an impeccable safety record.
Are you ready to book your Can I make last-minute changes to my itinerary? charter flight yet?
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call now and we'll get you on your way to your destination!
Jaime D.
Plane was not clean. One pilot claimed to have a mask but never wore it, despite being told to. My booking with Stratos was clear and should have been obvious even if I hadn’t specifically asked for a clean plane and a masked crew. My wife and I neither ate (to not remove our masks) nor used the bathroom ( the unmasked pilot had to use the bathroom shortly after departure). By far our most uncomfortable air travel made worse by the fact that it was private.
________________
Thank you for bringing this to our attention. I appreciate the feedback and opportunity for me to address this with the air carrier. I have contacted them and shared your experience with them. Your health and safety is of the utmost importance to us. While operating in this COVID-19 environment brings new challenges; sharing your experience, has allowed Stratos to identify opportunities to improve the customer experience by implementing several pro-active steps as well as additional QA requirements on the day of flight. We sincerely appreciate our relationship with you and your willingness to help us get better every day!
Soar Higher - Joel A. Thomas / CEO
Eric Sanchez
I love the team and especially working with Kerry. Always a pleasure
Lynda K.
The folks at Stratos are among the most client oriented firms I work with. They are prompt, polite and always do their best to accommodate me and my guests. Keep it up!
John K.
Zach was pleasant, knowledgeable, efficient and a delight to deal with. I have usually used another broker but Zach won the charter for your company Joel. Well done.
Chris C.
Danny was great to work with. Answered all my questions and made sure the process was smooth and experience was great.
Camron Phillips
Stratos Jet Company is the best to work with!
David T.
Trey hunt
The Stratos team was very easy to work with, made the entire process quick and easy. Pleasure to work with.
Rick H.
As usual the trip from start to finish was handled professionally
Geraldine C.
Perfect experience!!!!! The flight was on time, the pilots were great, and Booking with Kyle was easy and exceptional! Stratos is the very BEST option for flying private.
Eileen S.
We were very pleased with every aspect of our Stratos experience. Booking, follow-up, communication, and of course the flight itself.
Angie M.
Garrett did a great job once again. He ALWAYS responds quickly and you can tell he really wants to please. He tried very hard to get us overflight permission and this time he was not able to but I knew that he tried hard. We had the same flight crew as we had last time and we really like them. They are very professional and very friendly.
Kyle B.
This service was unmatched and couldn’t have been better!
Marcus Tmur
I like the live itinerary feature
David L.
Excellent service and the crew was very professional.
JR Chlamon
Very good communication and timely responses for flight details. We work with alot of brokers and your level of expertise and communication is a breath of fresh air from what we typically see. Thank you again for your business and we hope to continue our relationship with your organization! JR
Rick H.
We have been using Stratos for a couple of years now and appreciate their dedication to using only the safest charter operators. Just completed the front end of a back to back for the Christmas Holiday.
Kris V.
Jennifer said that last night was the best flight of her whole life!! I heard it was a brand new plane – lucky ladies of last night!! Thanks again for everything and I’m sure we’ll be working together again soon 😊 Kris
Kenneth J.
Crews were amazing. Aircraft less so. Very outdated and need of refurbishing. Shoulder seat belt was missing from one of main seats.
Tim K.
Everything about our experience was great. The quoting process was painless - several options were presented. Once the decisions were made there was great follow up from Rachel and her colleagues to handle every administrative matter with our trip. Everything went as planned and we were very happy. I would highly recommend considering Stratos for your next charter.
Dan M.
Our trip experiences some changes due to weather, which was professionally handled by the team. The trip destination was changed to an alternate airport. Anthony was responsive and helpful. I had a chance to see how Stratos handles things when the plan doesn’t work perfectly, and the team provided exceptional service.
E. Z.
Simon Crhistian did a great job.
Justin M.
Peace of mind!!! My family and I just completed our first charter on a private jet with Stratos. My wife and I have been on a few of our friend’s charters before and I fly regularly on my company's aircraft but this was the first charter of our own. Stratos and specifically Joel Thomas made my wife and I feel that we were in great hands throughout the planning, selection and ultimately flight process. Family loved it!!! Great experience.
Rick D.
Great experience.
Matteo G.
The team and the total Stratos experience consistently impresses me on every trip! The immediate feedback, the technology platform which enables an immediate view of flight and aircraft availability, and of course the wonderful and accommodating communication with the whole team; Stratos is always amazing! They always go the extra mile and are always being preventative and proactive long before wheels up and down. As Stratos clients, we don’t feel any of the industry's current supply crunch. Whatever we have tasked Stratos with they have met and exceeded our needs and we could not ask for more or be happier. The experience, year-over-year is that Stratos has only added more options, more operators and we have only great experiences.
Geraldine C.
Booking was great, Kyle is wonderful a asset to your company. However the pilots were not. They were not there on time never offered an apology or explained as to why. When questioned they were extremely RUDE. I was told that the Pilots went to eat lunch so they kept myself and family waiting over an hour past wheels up time. I arrived at 12:30 for a 1:00 flight they arrived at 1:30 for a 1:00 flight with BAD attitudes
Bill P.
Stratus extremely professional company.
Joe M.
great from start to finish!
Tina O.
Yes, was a smooth process
Curt C.
All Good!!
David M.
Your service was very professional as was the a/c and crew.
Jim Hensley
The passengers we flew had a great experience and were pleased with the flight. Jim Hensley American Jet Charter, Inc
Jaime C.
Kyle was very nice and helpful, he made sure everything was in order and ready to go from beginning to end, really great costumer service. Aircraft was nice, well kept LearJet 40. Pilots Matthew and Jonathan were total sweethearts and very experienced, landing was beyond smooth. Only thing we weren’t so happy about was the fact that you could see some of the wear and tear of the years on the inside of the plane. Overall great experience!
Jacob Irvine
See above.
Tim S.
The experience was perfect throughout from initial contact through final payment. Our flight was a last minute family emergency and the folks at Stratos Jets made every effort to get me and my family home as quickly and safely as possible. I cannot thanks them enough for caring about our situation.
George L.
Great service! Anne and I will contact you, probably in mid-January about our next trip to Florida. Thanks and have a good evening.
Nathalie R.
We needed to book a same-day plane for employees and tools to provide urgent assistance to a customer. Zach was effective, proactive and cooperative in providing a solution, precise information and updates. Would recommend Stratos Jet anytime! Thank you!
Viviana R.
The team was very happy with with the plane,crew and experience on Jan 17th. We are looking forward to working with Stratos Jets in the future.
Susan R. C.
Especially impressed that you were able to find us a rental car when there were none available in the entire area. You guys are wizards. The flight was comfortable and the pilots competent and professional. Thank you for helping us make this trip happen.
Tom K.
Excellent service from end to end. Booking the charter was top level service, and that extended all the way to landing and departure from the terminal.
Ray E.
I would recommend Stratos Jet to friends, we plan to try the service again soon.
William P.
Stratos helped us make an amazing memory … I flew my elderly parents (90+ years old) from SC to PA for the day to spend time with our entire family. Everything from the planning, scheduling and coordination was seamless and went off smooth and in time. The pilots were so kind and gracious with my parents and made the 1.5 hour flight enjoyable. I must say at the heart of this entire experience was Kerry Hill of Stratos, she made it her mission to make this truly special, she went above and beyond… thank you so much Kerry & Stratos! All the best … Billy
Robbie Nelson
Kyle and the entire Stratos team's coordination and communication is top notch and we look forward to working with you all again!
Renee W.
Glenn was excellent to work with. I spoke with several charter companies before choosing Stratos. Glenn is the reason I chose Stratos Jet to bring my elderly parents home during the initial break of the COVID-19. He was professional, knowledgeable and on top of every detail. This was our first experience with a charter flight and Glenn explained the entire process from start to finish which helped me keep my anxiety in check. My parents flew from Florida to Ohio without any issues. They said the aircraft crew were professional and confident and made them feel safe. The plane was basic, cabin was small so it was a little challenging for older people with limited mobility. My parents are short, 5'4 and 5'1 and both had to duck down to get on and off the plane and while inside the cabin. That being said, we were given the option of a more luxurious cabin but chose not to spend the extra money. Stratos took care of getting my elderly parents home quickly, safely and allowed us to minimize the risks of commercial flying at this time.
Carol C.
Trip was perfect.
James T.
My experience with Stratos has been very good since I started booking jets several years ago. Joel and his team provide excellent service and followup at every stage. We recently had a flight where the incoming plane had a mechanical and they were able to replace it with a comparable one within just a few hours. Our original take off time was only missed by less than a half hour. The Stratos team communicated with us all along the way and everything was fine. The pilots are very good at what they do and the ground organization is thorough and efficient. I would recommend them to a friend.
Isabella R.
We love Joel!
Jeff C.
We had a last minute need for supplemental lift, and were very pleased with the service provided. Glenn did a fantastic job arranging this flight on very short notice and kept me up to date with the details. I would not hesitate to use them again.
Richard R.
None that I can think of. Great flight
Sherri D.
This was probably the 3rd flight that the weather conditions were disregarded and I was told the flight was safe and would be comfortable. While we did land safely, the known turbulence was so intense I left my seat at one point, was thrown from side to side (no vomit bags around) and I was needing to do every breathing technique known to keep myself calm and not hyperventilate. While the crew and all people involved are extremely professional, disregarding weather reports with a strong wind advisory is irresponsible not only for safety but for the customers comfort. I learned upon landing that other flights in that same airport had cancelled so why would mine fly even with the concern I expressed. Will the company lose money to reschedule? I will find it difficult to trust them in the future on any flight with weather advisories.