As far as College Football Playoffs go, the party doesn’t get any bigger than the Allstate Sugar Bowl in New Orleans.
New Orleans is already a lively, fun-loving city, but when you jam 70,000 college football fanatics into the Mercedez-Benz Superdome, you’re guaranteed a great time.
Along with the Orange Bowl and Sun Bowl, the Sugar Bowl is the second-oldest bowl game in the country behind the Rose Bowl. Played annually since 1935, it’s a member of the College Football Playoff. Following a new playoff format established in 2015, the Sugar Bowl will be in a three-year rotation to host a semifinal with five other bowl games, including the:
When travelling to a city dubbed ‘The Big Easy,’ chartering a plane that allows you to arrive in luxurious style only makes sense.
Regardless of which teams meet at the Superdome, the atmosphere is always electrifying and Stratos Jets will get you there in the style you’re accustomed to by chartering a plane that meets your precise needs.
The bulk of air traffic arrives in New Orleans through Louis Armstrong International (MSY), but people chartering a plane have a more convenient option: New Orleans Lakefront (NEW). That’s one of the many perks when you fly privately on a charter jet: you have access to a wider range of airports, meaning you can:
Once you arrive at Lakefront airport, visitors have the option of travelling around town quickly and conveniently with a pre-arranged driver and car through Stratos’ Trip Support Team.
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
4.5/5(22)
4.7/5(25)
4.8/5(568)
4.8/5
566 Reviews
4.7/5
25 Reviews
4.5/5
22 Reviews
5/5
4 Reviews
Overall rating (4.89 out of 5) Based on 673 reviews from our trusted Jet Charter reviews
Steven G.
51502/23/2012
I do not think there is anything else that could have been done to make our flight enjoyable. The crew, Vincent Jordan and Nicholas Gambino, were very professional, extremely courteous and if we were to charter another flight in the future we would love having them as our crew.
George B.
51505/23/2021
Would recommend Stratosjets to all of our friends, was a truly awesome experience!
Paula W.
51502/17/2014
Everything was perfect !
Thanks to Ricky !
Rich P.
51507/31/2023
Yes to all.
Christina H.
51508/23/2013
Kevin is great to work with. I'll call him again.
the aircraft crew were great.
Thank you for making this trip so easy for us.
John K.
51506/08/2021
Zach was pleasant, knowledgeable, efficient and a delight to deal with. I have usually used another broker but Zach won the charter for your company Joel. Well done.
Keith G.
51505/18/2023
Everything was lovely, no hiccups. One piece of advice, when travelling to Turks and Caicos, make sure you have a clear address for your destination. The customs officer held us for twenty-five minutes trying to figure out where we were staying. That was a little frustrating, but it all worked out. We will most definitely use Stratos for our next trip.
Jessica Kirby
51503/30/2022
As always, we enjoy working with you all. We all strive to accommodate the clients needs as best as possible, on our end and your end. Looking forward to many more trips with you all in the future.
James Taylor
51508/27/2019
My experience with Joel and his team a Stratos was great! We had a little wrinkle in our trip when we were diverted from our destination to another airport. It had nothing to do with our flight. There was a disabled plan on the runway. We diverted to the other airport and waited briefly for word on when it would clear. Joel and his team were all over it. They had alternate transportation lined up for us, which, we didn't end up using and ultimately got back on the plane and went to our intended destination. There were no extra charges and we only lost about an hour. Our return trip was fast and uneventful. Stratos helped us find the right plane for our trip and kept us within our budget. Thanks Joel and team!
Joseph R.
51509/18/2022
Flight was very nice. And the pilot, Scott Gustafson, was very professional and friendly. He did a great job with our luggage and talking about the plane and our flight. Great pilot.
Judy M.
51502/02/2017
Kerry absolutely gets an A+ in customer service. Very well run jet service company.
Jim W.
51503/14/2017
Joel
I do not use google sign in re survey
Let me simply say Ms Hill was outstanding every step of the way as was the service at Dolphin Sun night
Thank you
Jim W.
Charter flight Omaha to Sarasota Mar 12
Catie C.
51507/14/2020
All members of the team communicated extremely well. I worked with Steve to get my flight booked and he checked in with helpful texts and updates along the way. Highly recommend.
Federico d. S.
51512/15/2020
The trip was excellent, the aircraft new, clean and confortable. The staff really did the best to make the best possible experience. Will definitely fly again with you
Curt C.
51512/03/2024
All Good!!
Eric Sanchez
51507/31/2023
I love Kerry and the Stratos team. Easy to work with from top to bottom. Even on a Sunday!
Michael Aaby
51506/30/2017
It is clear that Stratos Jets is one of best charter brokerage companies in the world. When we get the pleasure to work with Joel and his entire team, we get to see first hand what sets them apart. The knowledge of operations, safety and different charter markets is always spot on. The trips are sent to us complete and executed flawlessly which makes the entire process more effiecient and better served the client. In addition to being one of the top aviation professional, Joel is a role model for many and I am grateful to have him part of my journey as a friend.
Andrew S.
51503/03/2021
I thought it was very well-organized and information flows were smooth. The broker worked with me to get an excellent option at an attractive pricing point. The flight was smooth and professional. An outstanding experience!
David A.
51512/19/2023
I called my go to guy Anthony when another provider bailed the last second. He got me a plane ready to take off in two hours. Doesn't get any better than that!!
Steve B.
51511/13/2022
I have been using Stratos for all of my trips the past 2 years, and they stay on top of all my needs. Thanks to the entire team!
Karen O.
51509/14/2017
I have worked with quite a few different charter companies over the years and Stratos Jets has been the easiest to work with. I always work with Kerry Hill because she very professional, friendly, and is just down right awesome at her job. I often need last minute trips for my boss and she always gets back to me quickly regardless of what time of day it is. I truely feel she goes above and beyond to make sure every aspect of the trip runs smoothly and everyone is happy. I can't say enough about how much stress is taken out of booking these flights because I know Stratos and Kerry have everything I need covered.
Elizabeth P.
51508/22/2017
At last minute's notice I needed to find a private plane to get my elderly parents from Bangor, Maine to Atlanta. I googled charter companies and Stratos Charters was first to pop up. I called immediately and Joel (founder and president of company) answered. He could not have been more gracious and helpful. He was the perfect combination of professional and personable. Our charter was arranged and the trip went through seamlessly. Stratos Charter and Joel made a stressful situation into a very pleasant one for us. I highly recommend their services and will definitely use them in the future. Thank you to them!
Corey D.
51503/30/2010
Thank you for making this very easy for us!! I look forward to a long relationship with Stratos Jet Charter!!
Guy D.
51507/12/2013
We had quite a number of issues booking this trip, which resulted in add'l work and follow up for me. As broker these issues should have been handled / caught prior to making a proposal. I believe I had to sign 4 different revised quote sheets for this trip! Also the final signed sheet stated we would land in LFMD on the return leg. Hence we booked transportation for pick up at LFMD. However flight landed in LFMN. This caused add'l stress and expense for no reason. I have only now seen that the last itinerary link showed an arrival at LFMN - but I never opened this one since all previous ones, including the contract reconfirmation showed LFMD.
As for the aircraft itself: it was one of the oldest ones I have ever flown. The door / separation to the toilet / luggage area was broken (not the lock but the entire frame!) and the toilet was not accessible due to a lot of "stuff" (amenities, water bottles, etc.) being thrown in / stored in the area. Overall cleanliness was not superb either.
Finally, the catering we requested was not available / not complete. Breakfast (eggwhite and sausage!!) was cold and wet and the fruitplatter had molded grapes; no ice bucket, nor champagne glasses were present. On the return leg, fruitplatter was nice but again no ice bucket nor champagne glasses were present. As a matter of fact, the soft drink container was not even replenished w new ice!!
So overall - yes, we flew from A to B but the service experience was disappointing.
Dave P.
51512/11/2016
Passenger stated that the jet's interior was shoddy and showed that the jet wasn't well taken care of. Said crew was nice. Stated no coffee available although I had specified de-caf to be provided and followed that up with company client services requesting same.
Rick H.
51512/26/2017
As always the flight and booking process was handled with ease and professionalism. Our pilots were very personable and the aircraft was exactly what we were looking for.
Craig S.
51510/28/2020
Every thing was smoothly handled from booking to the flight
Tom C.
51506/27/2023
This flight including the initial contact with Stratos, the booking, the flight prelims, the flight itself including the crew, and off-loading after our on-time arrival was as close to perfect as it's possible to get. Stratos did a great job of finding the appropriate flight and handling the payment and booking as well as keeping us informed of pertinent details as flight time arrived. In summary, great flight and a great job by Stratos!
Charlie W.
51503/24/2017
This survey reall doesn't apply to the use my company had with Stratos. We had to expedite a piece of equipment and a contractor to our facility to perform some emergency repairs. The process however did go well and the equipment and person arrived on time and the entire process was handled by Will Buckley in a very professional manner and was extremely helpful in making this adventure easy and convenient. He was great to work with and if the occasion should arise to use charter services again, we will contact you. thanks again
Daniel S.
51509/19/2013
None, Ricky Gomulka takes care of everything, and I honestly like dealing only with him everytime I call. Very hard working and goes over and beyond for me.
David A.
51503/26/2020
Picture perfect. If I had one small complaint it was the outbound plane had no water in the bathroom
Kris V.
51501/10/2020
Jennifer said that last night was the best flight of her whole life!! I heard it was a brand new plane – lucky ladies of last night!! Thanks again for everything and I’m sure we’ll be working together again soon 😊 Kris
Peter E.
51509/18/2017
ABSOLUTELY PERFECT
Sarah M.
51511/03/2016
THANK YOU STRATOS!! I have been working with Stratos Jet Charters for almost 3 years now & could not be happier with the services they provide! Working with me on many last minute changes, they are always quick & efficient, extremely professional, genuinely honest & immensely knowledgeable of all products and services they offer. They truly look out for the best interests of their clients. I trust them to always guide me in making the appropriate aircraft choices for our company. I find the ENTIRE team to be THE BEST in the charter aircraft business!!
Tonio B
51501/08/2020
We recently flew on an International flight to the Bahamas with Stratos and the whole experience was top notch. From the flight support & customer service to the pilots and overall flight experience, our trip through Stratos was absolutely seamless. We highly recommend them!
Corey P.
51506/07/2016
Nothing, Heather is amazing as always and the reason I will continue to fly with you.
Bonnie Myers
51512/21/2021
Yes, as always, you are right there on top of everything. you actually do "your job", and we always hope that we do our job to your liking.
Matteo G.
51504/07/2021
The Team at Stratos arranged another great flight for our family. We had a great Lear 45 with a brand new interior! The pilots could not have been kinder and sweeter with our boys and the entire journey was totally seamless. If you are considering Charter you are missing out if you are not using Stratos- THE BEST SAFETY, SERVICE & PRICE value combination- period! Thank you Stratos Team again.
Cathy L.
51502/01/2017
I wasn’t able to do the survey that is being done by google as I don’t have a google email and don’t want to set up another email account to be spammed to death.
However, if I could have done the survey, I would have given Stratos Jets very high remarks and the reason would be because of the dealings I have with Kerry Hill. As I believe I told you when we met at the S&D last year, Kerry is the best and most considerate person I have ever dealt with from a Charter company. Not only her flight following in which she keeps me posted on everything from beginning to end but also her attention to all the other details for the reservation such as needs of transportation for passengers, insuring that the catering is ordered and delivered. She takes a lot of the weight and stress of my shoulders. If ever I have a question, she is quick to get me the answers I need.
In my opinion, she is a very valuable asset to your company.
Oliver R.
51507/09/2021
Always a joy
Bryan W.
51501/01/2022
From beginning to end the process was easy and seamless. While we were flying on an older mid-size jet, the interior had been recently updated and was really nice. We will definitely use Stratos again.
Peter E.
51510/14/2014
You can not improve on perfect !!
Tom K.
51507/19/2021
Excellent service from end to end. Booking the charter was top level service, and that extended all the way to landing and departure from the terminal.
Celine Lukic
51511/23/2020
The entire Stratos Jets support team is always a pleasure to work with. As an operator, we appreciate the exceptional communicativeness of the SJ team; Kyle Jones was excellent as our SJ contact for this trip. Payment for the trip is always prompt. Any and all information we need is provided and day-of support is phenomenal. We are looking forward to working with you again soon! -Flying Zebra Team
Sue B.
51501/12/2014
MY agent did a great job. Due to the immediate nature of the flight, we didn't compare to others but he was very quick to respond.
Doug A.
51505/27/2014
lower cost flights :)
Jeff Moneypenny
51506/14/2021
We felt everything went well. However, at the beginning of the process we kept asking your Team to reach out to everyone on the e-mail thread and that took a little bit to get that aspect corrected ! However, once that took place it seemed like everything was smooth from that point forward. Joel and Glenn, Thank you both of you and your Team for the business ! We truly appreciate !
Jack Lambert
51508/06/2017
You guys are great! Keep em coming
Bob W.
51503/12/2014
Outstanding service. Appreciate all the aircraft options
Susan R. C.
51508/06/2024
Thank God for Joel! He was able to book a flight for us last minute and everything went like clockwork. Stratos has the best service and never lets us down. Kudos to Stratos for a job well done!
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call right now and we can get you on your way to the destination of your choice! Talk to one of our air chater argents now by calling (888) 593-9066 or by emailing [email protected]
How do I choose the right aircraft for my mission?
As charter brokers, we do more than simply book your charter flight. At Stratos Jets, our air charter associates are highly trained personnel capable of matching our clients with the appropriate aircraft for their travel needs. Once we determine how many passengers you’re travelling with and how far you’re flying, we can determine which category of aircraft you require. There are many options available. The most common aircrafts hired for private charters include:
Cessna’s Citation X
Gulfstream’s G650
Bombardier’s Global line
After that, we can help you narrow down the selection of recommended aircraft based on budget, desired cabin amenities, airport requirements, luggage capacity, as well as aircraft age and performance capabilities.
Staying Safe in the Skies
At Stratos Jets, air charter safety is our number one concern. One of our key policies is to increase consumer education. This ensures our clients are able to make informed decisions. We also work with our aircraft providers to ensure their safety training programs meet and even exceed our air charter safety requirements. To make this happen, Stratos Jets is an ARGUS Certified Broker. This means that our brokerage firm is:
Committed to the best industry practices
Adhering to all applicable safety regulations
Maintaining the appropriate insurance coverage required
Are there additional costs per private jet rental passenger?
There are no additional costs per passenger. At Stratos Jet Charters, we base our private jet rental prices per hour, not per guest.
The Stratos Pricing Estimator
If you would like to estimate the cost of a private jet charter, use our Stratos pricing estimator page. It lists the most common estimates based on destination and aircraft type. And you can always enter customized data to get an estimate for a specific destination.
Additional Concierge Charges
We do charge for some of our additional concierge services, such as in-flight catering and entertainment, hotel bookings and ground transportation. We know our clients’ time is precious, so we offer the value and convenience of “one-stop-shopping” through our Trip Support team. When you book a flight with Stratos Jet Charters, we can take care of all the logistics, including booking hotels, meeting spaces, limousines and tickets to special events. That way you can relax, and enjoy your trip.
Empty Leg Charters
Also, since we charge per hour, not per passenger, there are travel bargains to be found with our Empty Leg Flights. Many of our private jet rental flights are one-way, and then we need to move the aircraft to a new destination. To reduce the costs of flying an empty aircraft, we offer discounts to travelers with flexible itineraries. Clever passengers will sometimes split the cost with their fellow travelers, thereby reducing the cost for everyone on the flight.
Can I make last-minute changes to my itinerary?
If your plans need to change, we will do everything in our power to accommodate the changes. One of the benefits of hiring Stratos Jet Charters is that we have much more flexibility than commercial airlines and can provide many more air charter services.
We have two teams that can help you. Here is a brief description of each:
Charter Sales Agents
This is the initial contact team. They evaluate your travel needs to identify the appropriate aircraft type for your travel plan. Pricing is determined by aircraft availability, its position related to the intended departure location and the position of where the aircraft needs to be after performing the customer’s flight.
Trip Support Team
Once the aircraft has been selected, Trip Support works with the customer, the air carrier and all concierge service providers to organize all of the travel details. Trip Support is responsible for coordinating:
Departure time
Departure and arrival at the Fixed Base departure location
Ensuring assigned crew members meet Stratos experience requirements
Making sure the insurance is current and everyone is protected
Coordinating all concierge services
In reference to last-minute itinerary changes, any changes would go through the Trip Support Team.
Our customers often have demanding flight itineraries that can change quickly. They’ve come to appreciate knowing there’s an entire team of people focused on organizing all the details of their trip. Stratos Jet Charters wants to provide our clients with consistently outstanding air charter service and an impeccable safety record.
Are you ready to book your Can I make last-minute changes to my itinerary? charter flight yet?
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call now and we'll get you on your way to your destination!
Steven G.
I do not think there is anything else that could have been done to make our flight enjoyable. The crew, Vincent Jordan and Nicholas Gambino, were very professional, extremely courteous and if we were to charter another flight in the future we would love having them as our crew.
George B.
Would recommend Stratosjets to all of our friends, was a truly awesome experience!
Paula W.
Everything was perfect ! Thanks to Ricky !
Rich P.
Yes to all.
Christina H.
Kevin is great to work with. I'll call him again. the aircraft crew were great. Thank you for making this trip so easy for us.
John K.
Zach was pleasant, knowledgeable, efficient and a delight to deal with. I have usually used another broker but Zach won the charter for your company Joel. Well done.
Keith G.
Everything was lovely, no hiccups. One piece of advice, when travelling to Turks and Caicos, make sure you have a clear address for your destination. The customs officer held us for twenty-five minutes trying to figure out where we were staying. That was a little frustrating, but it all worked out. We will most definitely use Stratos for our next trip.
Jessica Kirby
As always, we enjoy working with you all. We all strive to accommodate the clients needs as best as possible, on our end and your end. Looking forward to many more trips with you all in the future.
James Taylor
My experience with Joel and his team a Stratos was great! We had a little wrinkle in our trip when we were diverted from our destination to another airport. It had nothing to do with our flight. There was a disabled plan on the runway. We diverted to the other airport and waited briefly for word on when it would clear. Joel and his team were all over it. They had alternate transportation lined up for us, which, we didn't end up using and ultimately got back on the plane and went to our intended destination. There were no extra charges and we only lost about an hour. Our return trip was fast and uneventful. Stratos helped us find the right plane for our trip and kept us within our budget. Thanks Joel and team!
Joseph R.
Flight was very nice. And the pilot, Scott Gustafson, was very professional and friendly. He did a great job with our luggage and talking about the plane and our flight. Great pilot.
Judy M.
Kerry absolutely gets an A+ in customer service. Very well run jet service company.
Jim W.
Joel I do not use google sign in re survey Let me simply say Ms Hill was outstanding every step of the way as was the service at Dolphin Sun night Thank you Jim W. Charter flight Omaha to Sarasota Mar 12
Catie C.
All members of the team communicated extremely well. I worked with Steve to get my flight booked and he checked in with helpful texts and updates along the way. Highly recommend.
Federico d. S.
The trip was excellent, the aircraft new, clean and confortable. The staff really did the best to make the best possible experience. Will definitely fly again with you
Curt C.
All Good!!
Eric Sanchez
I love Kerry and the Stratos team. Easy to work with from top to bottom. Even on a Sunday!
Michael Aaby
It is clear that Stratos Jets is one of best charter brokerage companies in the world. When we get the pleasure to work with Joel and his entire team, we get to see first hand what sets them apart. The knowledge of operations, safety and different charter markets is always spot on. The trips are sent to us complete and executed flawlessly which makes the entire process more effiecient and better served the client. In addition to being one of the top aviation professional, Joel is a role model for many and I am grateful to have him part of my journey as a friend.
Andrew S.
I thought it was very well-organized and information flows were smooth. The broker worked with me to get an excellent option at an attractive pricing point. The flight was smooth and professional. An outstanding experience!
David A.
I called my go to guy Anthony when another provider bailed the last second. He got me a plane ready to take off in two hours. Doesn't get any better than that!!
Steve B.
I have been using Stratos for all of my trips the past 2 years, and they stay on top of all my needs. Thanks to the entire team!
Karen O.
I have worked with quite a few different charter companies over the years and Stratos Jets has been the easiest to work with. I always work with Kerry Hill because she very professional, friendly, and is just down right awesome at her job. I often need last minute trips for my boss and she always gets back to me quickly regardless of what time of day it is. I truely feel she goes above and beyond to make sure every aspect of the trip runs smoothly and everyone is happy. I can't say enough about how much stress is taken out of booking these flights because I know Stratos and Kerry have everything I need covered.
Elizabeth P.
At last minute's notice I needed to find a private plane to get my elderly parents from Bangor, Maine to Atlanta. I googled charter companies and Stratos Charters was first to pop up. I called immediately and Joel (founder and president of company) answered. He could not have been more gracious and helpful. He was the perfect combination of professional and personable. Our charter was arranged and the trip went through seamlessly. Stratos Charter and Joel made a stressful situation into a very pleasant one for us. I highly recommend their services and will definitely use them in the future. Thank you to them!
Corey D.
Thank you for making this very easy for us!! I look forward to a long relationship with Stratos Jet Charter!!
Guy D.
We had quite a number of issues booking this trip, which resulted in add'l work and follow up for me. As broker these issues should have been handled / caught prior to making a proposal. I believe I had to sign 4 different revised quote sheets for this trip! Also the final signed sheet stated we would land in LFMD on the return leg. Hence we booked transportation for pick up at LFMD. However flight landed in LFMN. This caused add'l stress and expense for no reason. I have only now seen that the last itinerary link showed an arrival at LFMN - but I never opened this one since all previous ones, including the contract reconfirmation showed LFMD. As for the aircraft itself: it was one of the oldest ones I have ever flown. The door / separation to the toilet / luggage area was broken (not the lock but the entire frame!) and the toilet was not accessible due to a lot of "stuff" (amenities, water bottles, etc.) being thrown in / stored in the area. Overall cleanliness was not superb either. Finally, the catering we requested was not available / not complete. Breakfast (eggwhite and sausage!!) was cold and wet and the fruitplatter had molded grapes; no ice bucket, nor champagne glasses were present. On the return leg, fruitplatter was nice but again no ice bucket nor champagne glasses were present. As a matter of fact, the soft drink container was not even replenished w new ice!! So overall - yes, we flew from A to B but the service experience was disappointing.
Dave P.
Passenger stated that the jet's interior was shoddy and showed that the jet wasn't well taken care of. Said crew was nice. Stated no coffee available although I had specified de-caf to be provided and followed that up with company client services requesting same.
Rick H.
As always the flight and booking process was handled with ease and professionalism. Our pilots were very personable and the aircraft was exactly what we were looking for.
Craig S.
Every thing was smoothly handled from booking to the flight
Tom C.
This flight including the initial contact with Stratos, the booking, the flight prelims, the flight itself including the crew, and off-loading after our on-time arrival was as close to perfect as it's possible to get. Stratos did a great job of finding the appropriate flight and handling the payment and booking as well as keeping us informed of pertinent details as flight time arrived. In summary, great flight and a great job by Stratos!
Charlie W.
This survey reall doesn't apply to the use my company had with Stratos. We had to expedite a piece of equipment and a contractor to our facility to perform some emergency repairs. The process however did go well and the equipment and person arrived on time and the entire process was handled by Will Buckley in a very professional manner and was extremely helpful in making this adventure easy and convenient. He was great to work with and if the occasion should arise to use charter services again, we will contact you. thanks again
Daniel S.
None, Ricky Gomulka takes care of everything, and I honestly like dealing only with him everytime I call. Very hard working and goes over and beyond for me.
David A.
Picture perfect. If I had one small complaint it was the outbound plane had no water in the bathroom
Kris V.
Jennifer said that last night was the best flight of her whole life!! I heard it was a brand new plane – lucky ladies of last night!! Thanks again for everything and I’m sure we’ll be working together again soon 😊 Kris
Peter E.
ABSOLUTELY PERFECT
Sarah M.
THANK YOU STRATOS!! I have been working with Stratos Jet Charters for almost 3 years now & could not be happier with the services they provide! Working with me on many last minute changes, they are always quick & efficient, extremely professional, genuinely honest & immensely knowledgeable of all products and services they offer. They truly look out for the best interests of their clients. I trust them to always guide me in making the appropriate aircraft choices for our company. I find the ENTIRE team to be THE BEST in the charter aircraft business!!
Tonio B
We recently flew on an International flight to the Bahamas with Stratos and the whole experience was top notch. From the flight support & customer service to the pilots and overall flight experience, our trip through Stratos was absolutely seamless. We highly recommend them!
Corey P.
Nothing, Heather is amazing as always and the reason I will continue to fly with you.
Bonnie Myers
Yes, as always, you are right there on top of everything. you actually do "your job", and we always hope that we do our job to your liking.
Matteo G.
The Team at Stratos arranged another great flight for our family. We had a great Lear 45 with a brand new interior! The pilots could not have been kinder and sweeter with our boys and the entire journey was totally seamless. If you are considering Charter you are missing out if you are not using Stratos- THE BEST SAFETY, SERVICE & PRICE value combination- period! Thank you Stratos Team again.
Cathy L.
I wasn’t able to do the survey that is being done by google as I don’t have a google email and don’t want to set up another email account to be spammed to death. However, if I could have done the survey, I would have given Stratos Jets very high remarks and the reason would be because of the dealings I have with Kerry Hill. As I believe I told you when we met at the S&D last year, Kerry is the best and most considerate person I have ever dealt with from a Charter company. Not only her flight following in which she keeps me posted on everything from beginning to end but also her attention to all the other details for the reservation such as needs of transportation for passengers, insuring that the catering is ordered and delivered. She takes a lot of the weight and stress of my shoulders. If ever I have a question, she is quick to get me the answers I need. In my opinion, she is a very valuable asset to your company.
Oliver R.
Always a joy
Bryan W.
From beginning to end the process was easy and seamless. While we were flying on an older mid-size jet, the interior had been recently updated and was really nice. We will definitely use Stratos again.
Peter E.
You can not improve on perfect !!
Tom K.
Excellent service from end to end. Booking the charter was top level service, and that extended all the way to landing and departure from the terminal.
Celine Lukic
The entire Stratos Jets support team is always a pleasure to work with. As an operator, we appreciate the exceptional communicativeness of the SJ team; Kyle Jones was excellent as our SJ contact for this trip. Payment for the trip is always prompt. Any and all information we need is provided and day-of support is phenomenal. We are looking forward to working with you again soon! -Flying Zebra Team
Sue B.
MY agent did a great job. Due to the immediate nature of the flight, we didn't compare to others but he was very quick to respond.
Doug A.
lower cost flights :)
Jeff Moneypenny
We felt everything went well. However, at the beginning of the process we kept asking your Team to reach out to everyone on the e-mail thread and that took a little bit to get that aspect corrected ! However, once that took place it seemed like everything was smooth from that point forward. Joel and Glenn, Thank you both of you and your Team for the business ! We truly appreciate !
Jack Lambert
You guys are great! Keep em coming
Bob W.
Outstanding service. Appreciate all the aircraft options
Susan R. C.
Thank God for Joel! He was able to book a flight for us last minute and everything went like clockwork. Stratos has the best service and never lets us down. Kudos to Stratos for a job well done!