Bubba. Phil. Tiger. Some impressive names have ruled the greens at Augusta over the years, delivering some of golf’s most memorable moments. When it comes to getting you from the runway to the fairway, Stratos Jets will charter a plane that will be memorable in its own right. In 2017, Sergio Garcia finally earned his first PGA Major by winning the 81st Masters tournament, in a playoff no less. It’s this kind of intrigue that captivates audiences and keeps them watching to see who’ll be the next one to earn the storied ‘Green Jacket.’ Winning The Masters once is a remarkable feat. To win it multiple times instantly puts you in illustrious company:
Six titles: Jack Nickalus
Five: Tiger Woods
Four: Arnold Palmer
Three: Jimmy Demaret, Sam Snead, Gary Player, Nick Faldo, Phil Mickelson
Only nine other golfers have won The Masters twice. This year’s Masters will be a prestigious tournament. It represents the first of four PGA major championships. The other three are:
US Open
The Open Championship
PGA Championship
Whether you want to travel to all four majors, or pick and choose, you can charter a plane with Stratos to make sure you arrive in the height of comfort and luxury. Whether you’re travelling in a small group, or you’ve organized a larger contingent, we’ll find a private jet that meets your demands.
Recommended private jets for your charter flight to Augusta
When you fly with Stratos, you unlock access to a worldwide network of thousands of aircraft. Lean on our close relationships with leading air carriers who demonstrate and display support for safety initiatives.
One of the benefits when you charter a plane is the ability to access smaller regional and municipal airports. In the case of The Masters, Daniel Field (DNL) is located right next to the golf course. Augusta Regional (AGS) is another local option.
Enjoy the journey as much as the destination when you fly with Stratos. Beyond coordinating your private jet charter, our Trip Support Team is here to handle all of your pre-flight, in-flight and post-flight needs.
Looking for a delicious meal aboard your aircraft? Check. Need a chauffeur to pick you up and take you straight to your hotel? Check. Prefer driving yourself and want a rental car ready and waiting for you upon your arrival? No problem. Just let us know how we can help. No matter what you need, we can handle it.
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
4.5/5(22)
4.7/5(25)
4.8/5(568)
4.8/5
566 Reviews
4.7/5
25 Reviews
4.5/5
22 Reviews
5/5
4 Reviews
Overall rating (4.89 out of 5) Based on 670 reviews from our trusted Jet Charter reviews
Al M.
51501/01/2019
Pilots were terrific, polite, and kind.
Nisreen S.
51501/29/2019
Thanks for everything Joel... You made the booking process quite easy and were very patient in explaining everything. I appreciate all your help and I will definitely pass your contact information to all my co-workers in case they ever have a request for a jet booking.
Peter E.
51509/18/2017
ABSOLUTELY PERFECT
Bobbi Dent
51503/13/2022
Always a pleasure doing business with STRATOS, you make it a seamless booking from start to finish! Very professional! Thanks for your business.
Chip L.
51507/31/2023
Glenn and Stratos do a great job finding the right aircraft and keeping us up to date.
Gustavo Botura
51507/03/2019
Good experience, although your emails sometimes look more as a marketing email than an itinerary revision. Still getting used to the sales force platform, but if I may give you guys a feed back, try to avoid too many colors and pictures on the email as they sometimes look like marketing/sales email then important information about the trip. That's my 2 cents.
Susan C.
51509/04/2023
We thoroughly enjoyed or experience. The pilot was very experienced and had a great personality as well. Equipment was in great shape. I have to admit, flying with Stratos taking care of the details is the only way to go! Thanks, Joel and the whole trip team.
Jay S.
51505/05/2021
Appreciate Glenn's attention to detail and follow up. He is great to work with.
Lynda K.
51501/01/2022
Our original plane had maintenance issues and we were upgraded to the only plane available. It was such a beautiful ride, we upgraded for our return trip. Everyone at Stratos is professional, customer oriented and a pleasure to deal with. I will continue to use their service.
Carmen Sadek
51501/09/2019
This flight was well managed with excellent communication with Joel. We had extreme weather conditions in OAK and Joel was open to correspondence past midnight local time to ensure all was not handled and decided morning of flight. We also appreciate Stratos Jets trust and confidence in following the lead of Axis Jet for moving their clients flight to the next day. We are looking forward to having many more successful flights with Stratos Jets.
Jerry H.
51512/18/2017
Everyone was great
Sage L.
51507/31/2023
Anthony is amazing. He goes above and beyond every time anyone in my family has booked a flight through Stratos. He makes sure all of our needs are met and walks us through every step. After flight is booked he checks on us every step of the way to our destination and back.
Tim S.
51503/01/2020
The experience was perfect throughout from initial contact through final payment. Our flight was a last minute family emergency and the folks at Stratos Jets made every effort to get me and my family home as quickly and safely as possible. I cannot thanks them enough for caring about our situation.
Jaime D.
51505/17/2020
Plane was not clean. One pilot claimed to have a mask but never wore it, despite being told to. My booking with Stratos was clear and should have been obvious even if I hadn’t specifically asked for a clean plane and a masked crew. My wife and I neither ate (to not remove our masks) nor used the bathroom ( the unmasked pilot had to use the bathroom shortly after departure). By far our most uncomfortable air travel made worse by the fact that it was private.
________________
Thank you for bringing this to our attention. I appreciate the feedback and opportunity for me to address this with the air carrier. I have contacted them and shared your experience with them. Your health and safety is of the utmost importance to us. While operating in this COVID-19 environment brings new challenges; sharing your experience, has allowed Stratos to identify opportunities to improve the customer experience by implementing several pro-active steps as well as additional QA requirements on the day of flight. We sincerely appreciate our relationship with you and your willingness to help us get better every day!
Soar Higher - Joel A. Thomas / CEO
Jim S.
51502/24/2022
All was good.
Kevin Wargo
51502/15/2021
We appreciate working with you and your team. Thank you.
Susan C.
51505/24/2020
Everything was perfect. Kyle was extremely helpful. Answered all questions quickly and was very professional without a “hard sell” style. Everyone I dealt with was perfect. The flight itself was fast, quiet, comfortable. The plane was very clean, and well maintained. Both crew were helpful and pleasant. It is very likely that we will travel like this again and Stratos will be our provider. Thanks again. Susan
Federico d. S.
51512/15/2020
The trip was excellent, the aircraft new, clean and confortable. The staff really did the best to make the best possible experience. Will definitely fly again with you
Michael Todd
51511/25/2018
The whole team is always professional and great to work with. You can tell there's a lot of integrity and experience in the company. Thank you folks!!
Katy W.
51509/15/2017
Would definitely recommend to friends! Joel went above and beyond to get us home after hurricane Irma came through Florida! Joel was in a lot of communication with us due to the high air traffic that day! Can't wait to go through Stratos jets again!
Michael M.
51503/09/2023
Everything was great. Prompt and clear comms about flight / craft options. Kept us informed about key status. Nice account website and live-links for details. And, just friendly and pleasant people to work with.
One big thing was that our original operator's plane cancelled due to mechanical the day before our departure. We know that happens sometimes and not Stratos' fault. What was great was how quickly the Stratos team got us viable alternatives. Within probably an hour we had an alternate operator confirmed. We were very pleased how well Stratos reacted. And, the replacement craft and crew were top-notch as well.
Dayne W.
51504/20/2023
Last minute decision to fly private. Daniel was incredible to work with on my travel. Would highly recommend Stratos!!
JENNIFER D.
51512/15/2020
Anthony was amazing! He was compassionate, detailed, attentive, proactive and so many other things that I could not begin to put into words for our complicated travel situation. The flight crew was amazing for the journey and ground crew and the ops crew saved my family. I can never put into words how much I appreciate Anthony and the Stratos Team. We will never think of using another charter company for any of our needs! Thank you so much!
Bonnie Myers
51512/21/2021
Yes, as always, you are right there on top of everything. you actually do "your job", and we always hope that we do our job to your liking.
John S.
51501/02/2021
All items of booking, plane flight, pilots and limo pick up were great Anthony was the best to deal with; lots of communication in every part of process. Will be returning with you in May. Would also recommend to friends and colleagues
Sam Weisenburger
51504/27/2021
Great communication, easy to work with
Edward L.
51505/04/2020
We were very disappointed in the catering service. The lobster was undercooked and the sevruga caviar we ordered turned out to be lumpfish. Which we did not eat. We intended to take all the food to our home with the lobster, which we were going to cook to make it suitable to eat, but when we arrived home discovered that our food had not been unloaded from the plane. The only thing we ate on the plane was a small piece of the lobster.
Jeff P.
51510/14/2021
As always, Stratos has the best selection of aircraft and crew. Zach is amazing to work with.
Guy S.
51504/14/2014
we are pleased with the pricing and servicing we are getting
Ken M.
51512/03/2017
I understand we have great alternativeoption for the operation of our companyaircraft at this time.
Our (company name removed for privacy) Japan President was very gladto use charter aircraft.
Thank you
Gary G.
51509/22/2020
Joel Thomas is knowledgeable and attentive. We always feel that we are getting the attention we need. The charters he has put together for us have been exactly how we wanted them to be. We have no hesitation in giving him our highest rating.
Kris V.
51501/10/2020
Jennifer said that last night was the best flight of her whole life!! I heard it was a brand new plane – lucky ladies of last night!! Thanks again for everything and I’m sure we’ll be working together again soon 😊 Kris
Tonio B.
51507/19/2017
The Stratos Jet Charters team provides a seamless & excellent experience from beginning to end. They are a forward thinking company that puts the customer first and never disappoints with any trip or itinerary. Would absolutely recommend to anyone!
Chip L.
51505/31/2022
Yes
Scott M.
51502/03/2022
Great experience on a nice small private jet.
Curt C.
51512/19/2023
Great equipment, a competent/courteous crew and a smooth flight make for a terrific trip!!
Chris C.
51510/24/2023
Danny was great to work with. Answered all my questions and made sure the process was smooth and experience was great.
M.A.G.
51512/17/2018
With only a 15 hour window from my 1st request to Joel to wheels up, Stratos provided me with a great plane, rate and service. I texted from overseas and within 30 minutes had a quotations. With 2 hours Joel and his team came back with even better rates and we locked in the Flight! I am always amazed at the service and how they track every detail of the flight and my progress. Even though I am in a second tier city I get amazing flight options with Joel and his team. The equipment was a light jet with brand new soft goods and fantastic pilots. Everyone was super friendly and when you book through Stratos you are treated as an Aircraft owner. Thank you again guys! MAG Pittsburgh, PA
Max C.
51504/03/2018
Everything worked out great. Working with Stratos was seamless. When the Trump TFR foiled our plans on both the outbound and inbound legs, Stratos was proactive in finding the best solution for us and minimized the disruption to the timing of our itinerary while also remaining flexible to our schedule as well. Joel could not have been easier to work with, finding us the best options at the best prices.
David A.
51503/26/2020
Picture perfect. If I had one small complaint it was the outbound plane had no water in the bathroom
Peter G.
51506/03/2020
My representative Simon did a really good job explaining my options and arranging our charter. Disappointed our charter Was 30 minutes late due to routine maintenance. Since it was routine, obviously it should have been scheduled to not interfere with our flight schedule. One of the big reason for the charter was to avoid sitting around a lounge in the Covid era. Due to the delay, that’s exactly what we did. Small issues, but water wasn’t working in lavatory, cabin temperature was a bit erratic, and air vent dripped water. Crew was courteous and flight was fine.
--------------------------
Dear Peter,
Thank you for taking time to provide feedback regarding your recent flight on N860TX. After receiving your review, I investigated the matter to learn a bit more about what was going on.
During the pre-flight check, the crew discovered a maintenance issue that, while minor, needed to be resolved prior to your departure. Unfortunately, resulting in a delay in your schedule. We understand that the value of private aviation is oriented around your schedule and privacy, but we can not prioritize that over safety. In the case of the delay, it is a result of the crews concern for safety of flight. Regardless, our team values your feedback and have shared it with the air carrier as well.
We look forward to working with you again on your next trip and will seek to ensure a smoother travel experience.
All my best,
Joel A. Thomas
President and CEO
Chris M.
51503/20/2024
Mostly good. Registration process is painful and there was a little hiccup with confirmed time for departure but we made it work.
Hannah B.
51509/29/2017
Eric Bold and Stratos Jets came to the rescue this week whilst I was trying to evacuate friends and families from Puerto Rico during the aftermath of Hurricane Maria. Eric was beyond helpful and always courteous. He was quick to find an aircraft within my budget and stayed in contact with me at every point during our transaction to update me on all matters concerning our trip. I would highly recommend Stratos Jets to anyone and I look forward to working with them on our next trip.
Thanks again for everything!
Julieta I.
51507/22/2020
Steve R.
51503/22/2023
Excellent service on very short notice! Since I was stranded at the Orlando Airport, Anthony got me out of bind of trying to get back home with impending work commitments. Good aircraft and crew....very smooth ride from Orlando to Jackson, MS. Stratos did a great job!
Matteo G.
51505/25/2017
Fantastic Plane and service! Joel & his crew are great and take care of every detail. If you are looking for a great charter partner Stratos is your one stop shop.
Steve R.
51510/31/2022
Good communication between Stratos and me regarding the jet being on site on ready for departure. Plenty of advance notice with the updates. This made my planning much easier.
Carmen Sadek
51512/23/2018
Working with Stratos Jet has been a great experience. Even with making last minute accommodations for the client, the complete process was effortless with great communication from Stratros Jet! We will be looking forward to our next flight together.
Charlie D.
51501/17/2018
Flight great.. flown Stratos about 10 years... better than what I hear + have experienced thru friends. Professional & responsive. Book it!
Judy M.
51502/02/2017
Kerry absolutely gets an A+ in customer service. Very well run jet service company.
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call right now and we can get you on your way to the destination of your choice! Talk to one of our air chater argents now by calling (888) 593-9066 or by emailing [email protected]
How do I choose the right aircraft for my mission?
As charter brokers, we do more than simply book your charter flight. At Stratos Jets, our air charter associates are highly trained personnel capable of matching our clients with the appropriate aircraft for their travel needs. Once we determine how many passengers you’re travelling with and how far you’re flying, we can determine which category of aircraft you require. There are many options available. The most common aircrafts hired for private charters include:
Cessna’s Citation X
Gulfstream’s G650
Bombardier’s Global line
After that, we can help you narrow down the selection of recommended aircraft based on budget, desired cabin amenities, airport requirements, luggage capacity, as well as aircraft age and performance capabilities.
Staying Safe in the Skies
At Stratos Jets, air charter safety is our number one concern. One of our key policies is to increase consumer education. This ensures our clients are able to make informed decisions. We also work with our aircraft providers to ensure their safety training programs meet and even exceed our air charter safety requirements. To make this happen, Stratos Jets is an ARGUS Certified Broker. This means that our brokerage firm is:
Committed to the best industry practices
Adhering to all applicable safety regulations
Maintaining the appropriate insurance coverage required
Are there additional costs per private jet rental passenger?
There are no additional costs per passenger. At Stratos Jet Charters, we base our private jet rental prices per hour, not per guest.
The Stratos Pricing Estimator
If you would like to estimate the cost of a private jet charter, use our Stratos pricing estimator page. It lists the most common estimates based on destination and aircraft type. And you can always enter customized data to get an estimate for a specific destination.
Additional Concierge Charges
We do charge for some of our additional concierge services, such as in-flight catering and entertainment, hotel bookings and ground transportation. We know our clients’ time is precious, so we offer the value and convenience of “one-stop-shopping” through our Trip Support team. When you book a flight with Stratos Jet Charters, we can take care of all the logistics, including booking hotels, meeting spaces, limousines and tickets to special events. That way you can relax, and enjoy your trip.
Empty Leg Charters
Also, since we charge per hour, not per passenger, there are travel bargains to be found with our Empty Leg Flights. Many of our private jet rental flights are one-way, and then we need to move the aircraft to a new destination. To reduce the costs of flying an empty aircraft, we offer discounts to travelers with flexible itineraries. Clever passengers will sometimes split the cost with their fellow travelers, thereby reducing the cost for everyone on the flight.
Can I make last-minute changes to my itinerary?
If your plans need to change, we will do everything in our power to accommodate the changes. One of the benefits of hiring Stratos Jet Charters is that we have much more flexibility than commercial airlines and can provide many more air charter services.
We have two teams that can help you. Here is a brief description of each:
Charter Sales Agents
This is the initial contact team. They evaluate your travel needs to identify the appropriate aircraft type for your travel plan. Pricing is determined by aircraft availability, its position related to the intended departure location and the position of where the aircraft needs to be after performing the customer’s flight.
Trip Support Team
Once the aircraft has been selected, Trip Support works with the customer, the air carrier and all concierge service providers to organize all of the travel details. Trip Support is responsible for coordinating:
Departure time
Departure and arrival at the Fixed Base departure location
Ensuring assigned crew members meet Stratos experience requirements
Making sure the insurance is current and everyone is protected
Coordinating all concierge services
In reference to last-minute itinerary changes, any changes would go through the Trip Support Team.
Our customers often have demanding flight itineraries that can change quickly. They’ve come to appreciate knowing there’s an entire team of people focused on organizing all the details of their trip. Stratos Jet Charters wants to provide our clients with consistently outstanding air charter service and an impeccable safety record.
Are you ready to book your Can I make last-minute changes to my itinerary? charter flight yet?
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call now and we'll get you on your way to your destination!
Al M.
Pilots were terrific, polite, and kind.
Nisreen S.
Thanks for everything Joel... You made the booking process quite easy and were very patient in explaining everything. I appreciate all your help and I will definitely pass your contact information to all my co-workers in case they ever have a request for a jet booking.
Peter E.
ABSOLUTELY PERFECT
Bobbi Dent
Always a pleasure doing business with STRATOS, you make it a seamless booking from start to finish! Very professional! Thanks for your business.
Chip L.
Glenn and Stratos do a great job finding the right aircraft and keeping us up to date.
Gustavo Botura
Good experience, although your emails sometimes look more as a marketing email than an itinerary revision. Still getting used to the sales force platform, but if I may give you guys a feed back, try to avoid too many colors and pictures on the email as they sometimes look like marketing/sales email then important information about the trip. That's my 2 cents.
Susan C.
We thoroughly enjoyed or experience. The pilot was very experienced and had a great personality as well. Equipment was in great shape. I have to admit, flying with Stratos taking care of the details is the only way to go! Thanks, Joel and the whole trip team.
Jay S.
Appreciate Glenn's attention to detail and follow up. He is great to work with.
Lynda K.
Our original plane had maintenance issues and we were upgraded to the only plane available. It was such a beautiful ride, we upgraded for our return trip. Everyone at Stratos is professional, customer oriented and a pleasure to deal with. I will continue to use their service.
Carmen Sadek
This flight was well managed with excellent communication with Joel. We had extreme weather conditions in OAK and Joel was open to correspondence past midnight local time to ensure all was not handled and decided morning of flight. We also appreciate Stratos Jets trust and confidence in following the lead of Axis Jet for moving their clients flight to the next day. We are looking forward to having many more successful flights with Stratos Jets.
Jerry H.
Everyone was great
Sage L.
Anthony is amazing. He goes above and beyond every time anyone in my family has booked a flight through Stratos. He makes sure all of our needs are met and walks us through every step. After flight is booked he checks on us every step of the way to our destination and back.
Tim S.
The experience was perfect throughout from initial contact through final payment. Our flight was a last minute family emergency and the folks at Stratos Jets made every effort to get me and my family home as quickly and safely as possible. I cannot thanks them enough for caring about our situation.
Jaime D.
Plane was not clean. One pilot claimed to have a mask but never wore it, despite being told to. My booking with Stratos was clear and should have been obvious even if I hadn’t specifically asked for a clean plane and a masked crew. My wife and I neither ate (to not remove our masks) nor used the bathroom ( the unmasked pilot had to use the bathroom shortly after departure). By far our most uncomfortable air travel made worse by the fact that it was private.
________________
Thank you for bringing this to our attention. I appreciate the feedback and opportunity for me to address this with the air carrier. I have contacted them and shared your experience with them. Your health and safety is of the utmost importance to us. While operating in this COVID-19 environment brings new challenges; sharing your experience, has allowed Stratos to identify opportunities to improve the customer experience by implementing several pro-active steps as well as additional QA requirements on the day of flight. We sincerely appreciate our relationship with you and your willingness to help us get better every day!
Soar Higher - Joel A. Thomas / CEO
Jim S.
All was good.
Kevin Wargo
We appreciate working with you and your team. Thank you.
Susan C.
Everything was perfect. Kyle was extremely helpful. Answered all questions quickly and was very professional without a “hard sell” style. Everyone I dealt with was perfect. The flight itself was fast, quiet, comfortable. The plane was very clean, and well maintained. Both crew were helpful and pleasant. It is very likely that we will travel like this again and Stratos will be our provider. Thanks again. Susan
Federico d. S.
The trip was excellent, the aircraft new, clean and confortable. The staff really did the best to make the best possible experience. Will definitely fly again with you
Michael Todd
The whole team is always professional and great to work with. You can tell there's a lot of integrity and experience in the company. Thank you folks!!
Katy W.
Would definitely recommend to friends! Joel went above and beyond to get us home after hurricane Irma came through Florida! Joel was in a lot of communication with us due to the high air traffic that day! Can't wait to go through Stratos jets again!
Michael M.
Everything was great. Prompt and clear comms about flight / craft options. Kept us informed about key status. Nice account website and live-links for details. And, just friendly and pleasant people to work with. One big thing was that our original operator's plane cancelled due to mechanical the day before our departure. We know that happens sometimes and not Stratos' fault. What was great was how quickly the Stratos team got us viable alternatives. Within probably an hour we had an alternate operator confirmed. We were very pleased how well Stratos reacted. And, the replacement craft and crew were top-notch as well.
Dayne W.
Last minute decision to fly private. Daniel was incredible to work with on my travel. Would highly recommend Stratos!!
JENNIFER D.
Anthony was amazing! He was compassionate, detailed, attentive, proactive and so many other things that I could not begin to put into words for our complicated travel situation. The flight crew was amazing for the journey and ground crew and the ops crew saved my family. I can never put into words how much I appreciate Anthony and the Stratos Team. We will never think of using another charter company for any of our needs! Thank you so much!
Bonnie Myers
Yes, as always, you are right there on top of everything. you actually do "your job", and we always hope that we do our job to your liking.
John S.
All items of booking, plane flight, pilots and limo pick up were great Anthony was the best to deal with; lots of communication in every part of process. Will be returning with you in May. Would also recommend to friends and colleagues
Sam Weisenburger
Great communication, easy to work with
Edward L.
We were very disappointed in the catering service. The lobster was undercooked and the sevruga caviar we ordered turned out to be lumpfish. Which we did not eat. We intended to take all the food to our home with the lobster, which we were going to cook to make it suitable to eat, but when we arrived home discovered that our food had not been unloaded from the plane. The only thing we ate on the plane was a small piece of the lobster.
Jeff P.
As always, Stratos has the best selection of aircraft and crew. Zach is amazing to work with.
Guy S.
we are pleased with the pricing and servicing we are getting
Ken M.
I understand we have great alternative option for the operation of our company aircraft at this time. Our (company name removed for privacy) Japan President was very glad to use charter aircraft. Thank you
Gary G.
Joel Thomas is knowledgeable and attentive. We always feel that we are getting the attention we need. The charters he has put together for us have been exactly how we wanted them to be. We have no hesitation in giving him our highest rating.
Kris V.
Jennifer said that last night was the best flight of her whole life!! I heard it was a brand new plane – lucky ladies of last night!! Thanks again for everything and I’m sure we’ll be working together again soon 😊 Kris
Tonio B.
The Stratos Jet Charters team provides a seamless & excellent experience from beginning to end. They are a forward thinking company that puts the customer first and never disappoints with any trip or itinerary. Would absolutely recommend to anyone!
Chip L.
Yes
Scott M.
Great experience on a nice small private jet.
Curt C.
Great equipment, a competent/courteous crew and a smooth flight make for a terrific trip!!
Chris C.
Danny was great to work with. Answered all my questions and made sure the process was smooth and experience was great.
M.A.G.
With only a 15 hour window from my 1st request to Joel to wheels up, Stratos provided me with a great plane, rate and service. I texted from overseas and within 30 minutes had a quotations. With 2 hours Joel and his team came back with even better rates and we locked in the Flight! I am always amazed at the service and how they track every detail of the flight and my progress. Even though I am in a second tier city I get amazing flight options with Joel and his team. The equipment was a light jet with brand new soft goods and fantastic pilots. Everyone was super friendly and when you book through Stratos you are treated as an Aircraft owner. Thank you again guys! MAG Pittsburgh, PA
Max C.
Everything worked out great. Working with Stratos was seamless. When the Trump TFR foiled our plans on both the outbound and inbound legs, Stratos was proactive in finding the best solution for us and minimized the disruption to the timing of our itinerary while also remaining flexible to our schedule as well. Joel could not have been easier to work with, finding us the best options at the best prices.
David A.
Picture perfect. If I had one small complaint it was the outbound plane had no water in the bathroom
Peter G.
My representative Simon did a really good job explaining my options and arranging our charter. Disappointed our charter Was 30 minutes late due to routine maintenance. Since it was routine, obviously it should have been scheduled to not interfere with our flight schedule. One of the big reason for the charter was to avoid sitting around a lounge in the Covid era. Due to the delay, that’s exactly what we did. Small issues, but water wasn’t working in lavatory, cabin temperature was a bit erratic, and air vent dripped water. Crew was courteous and flight was fine.
--------------------------
President and CEO
Chris M.
Mostly good. Registration process is painful and there was a little hiccup with confirmed time for departure but we made it work.
Hannah B.
Julieta I.
Steve R.
Excellent service on very short notice! Since I was stranded at the Orlando Airport, Anthony got me out of bind of trying to get back home with impending work commitments. Good aircraft and crew....very smooth ride from Orlando to Jackson, MS. Stratos did a great job!
Matteo G.
Steve R.
Good communication between Stratos and me regarding the jet being on site on ready for departure. Plenty of advance notice with the updates. This made my planning much easier.
Carmen Sadek
Working with Stratos Jet has been a great experience. Even with making last minute accommodations for the client, the complete process was effortless with great communication from Stratros Jet! We will be looking forward to our next flight together.
Charlie D.
Judy M.
Kerry absolutely gets an A+ in customer service. Very well run jet service company.