Ann Arbor, Michigan Jet Charters

Tim K.

Joel and his team did a great job as always!!

Jack Lambert

You guys are great! Keep em coming

Dan F.

Great customer service!

Susan R. C.

Wonderful pilots, clean airplane, smooth flight… what’s not to love?

Al W.

The experience was first class , the booking was very easy , everything was extremely well handled, would recommend this to anyone [who can afford it], flight was smooth as silk, excellent comfort ,everyone was extremely helpful, beyond my expectations,.... would love to travel like that all the time [I wish]!! Thanks for an experience to remember!!

Kim Krum

As always, your staff is a pleasure to work with, and are very good with their communication, etc. I (of course) wish we didn't have the snafu with your client cutting the trip short, only to change his mind - costing us an additional 3 hours of flight time (approx. $10,000) - since we cancelled a trip with another operator to accommodate his request to leave early. I think there should have been a consideration for a 2 hour cancellation fee or something there. We understand that this wasn't Stratos Jets' doing - but I believe your client should have been penalized in some way as he was informed we had another trip and he told us to cancel it to accommodate him. This was very disappointing (and financially detrimental) for us, especially as we had lowered the cost of the trip (in addition to removing all minimums) prior to booking. The only way it made sense for us to do that was to fly while sitting transient.

Chief Pilot

As always, the folks at Stratos Jet Charters did an outstanding job responding to a short-notice requirement for supplemental lift for our flight department. Their staff is always focused on the customer needs and preferences. Through their proven performance, they have become my "go-to" solution when the need arises.

Dave P.

Passenger stated that the jet's interior was shoddy and showed that the jet wasn't well taken care of. Said crew was nice. Stated no coffee available although I had specified de-caf to be provided and followed that up with company client services requesting same.

Gary C.

I was thouroughly impressed with the professionalism of the Broker Joel, the flight organizer Sarah and the crew on both legs. The aircraft was clean, in good shape and right on time. The crew was friendly and professional to me and my guests. Two small issues were getting a tail number on less than 12 hours that made getting our rental cars more complex than necessary and more significant was being notified by our bank that you tried to bill my flight a couple times when I paid in full prior to first leg. All in all I would use them again but would encourage one contact who checks in daily a few days prior to flight rather than me having try to figure out who to call when it looked like a couple problems were coming up.

Shalana Pohlman

As always, you guys set a great example for what working with a broker should be like. :)

Christopher M.

I got quotes from several companies. Glenn at Stratos was the only one who took a personal interest, understood our needs, and kept in regular contact. The jets selected were perfect and were competitively priced.

Daniel S.

None that I can think of. Very Satisfied.

Paul P.

our experience was excellent

Corey D.

Thank you for making this very easy for us!! I look forward to a long relationship with Stratos Jet Charter!!

Lynda K.

Randy was great. He helped with every aspect of the trip including time changes and catering. Both crews we had were great as well. Explaining, loading and unloading baggage, considerate and very polite. I would definitely use your service again.

Eric Sanchez

Always great teamwork

Nicole M.

I could not ask for more, I love using Stratos and will never use anyone else!

Matteo G.

As always great coordination. I was not on the flight but rather my family and Stratos arranged everything. Even with a winter storm, my wife being delayed, De-icing and two sick kids on-board, Stratos updated me while I was over seas and I knew everything was handled without any issues. The pilots we super kind and accommodating and it made for a wonderful trip. All ground transport, catering and logistics went flawlessly and the Stratos team even arranged my ground transport meeting them from a commercial flight. I cant say enough about the team and their personal pride and care for my family. Thank you again!

Curt C

All Good......................and easy!

Paige Verville

Stratos Jets has always been a great company to work with, very friendly staff.

Britt Morque

Daniel is knowledgeable, responsive and professional. Great job!

Glenn K.

Excellent service from the first point of contact to disembarking from the flight. Kyle was amazing to deal with in the booking phase and the execution of the flight was flawless. Great pilots, equipment, handling, all on time. Highly recommended.

Jim S.

All was good.

Samantha D.

Joel was a great help in getting my family out of South Florida last minute during hurricane Irma. I look forward to booking with Stratos again in the very near future.

Sage L.

Anthony is amazing. He goes above and beyond every time anyone in my family has booked a flight through Stratos. He makes sure all of our needs are met and walks us through every step. After flight is booked he checks on us every step of the way to our destination and back.

Kelly Ferrese

It is always a pleasure working with the Stratos Jets team. Communication is always prompt and neatly organized. Thank you for your business. We look forward to our next trip together.

Craig S.

Every thing was smoothly handled from booking to the flight

Jay S.

Appreciate Glenn's attention to detail and follow up. He is great to work with.

Robert G.

Everything went perfect. great job. Yes I would recommend your company to my friends.

Michael A.

We had a great flight and would definitely recommend this to a friend. Thanks to Anthony for his attentive, personal service. Rgds, Michael

Paula D.

I have not arranged or travelled by private jet except to Lanai in Hawaii. My husband and i usually fly first or business so to ensure a good service and safety i contacted 4 brokers to ask for quotes, Randy Schuette provided more than a quote, he explained the whole process and his reassuring knowledge and attention to detail was the reason i used Stratos. The trip advisory team were then very informative, and responsive. The plane was beautiful and the pilots were very friendly. I would definitely recommend Stratos and look forward to using your services again.

Daniel W.

From start to finish Glenn was great. He accommodated our various changes and handled everything professionally. The flight was perfect. Pilot and co-pilot were great.

Joseph R.

Flight was very nice. And the pilot, Scott Gustafson, was very professional and friendly. He did a great job with our luggage and talking about the plane and our flight. Great pilot.

Christian Hoza

Stratos is always a pleasure to work with! Only comment is sometimes the way you send emails is something the manage. Seems like we get a bunch of separate emails for the same trip. Could be the system! Not a biggie. Thank you for allowing us the opportunity to assist you!

Michael Todd

The whole team is always professional and great to work with. You can tell there's a lot of integrity and experience in the company. Thank you folks!!

Sally B.

Thank You very much. Our experience from the beginning to the end were handled with such care and consideration. Felt very comfortable and am very glad that we chose you.

Chip L.

Glenn and Stratos do a great job finding the right aircraft and keeping us up to date.

Buddy P.

already recommended to a friend.

Michael M.

So easy to work with. Terrific communications.

Paula W.

Everything was perfect ! Thanks to Ricky !

Leonid S.

Perfect experience.

Camron Phillips

Stratos Jet Company is the best to work with!

Paul K.

Daniel was very responsive late into the night and early morning and was able to arrange our flight in hours. Time from first contact to wheels up was less than 12 hours. The FBO's and crew provides were very accommodating and helpful. 5 stars!

James M.

yes!

Joe M.

great from start to finish!

John S.

All items of booking, plane flight, pilots and limo pick up were great Anthony was the best to deal with; lots of communication in every part of process. Will be returning with you in May. Would also recommend to friends and colleagues 

Debbie D.

Came through for me in the clutch! Sanity saving charter ;-)

Laura Thomas

Team, We have always enjoyed working with your professional staff. Requests and communication regarding trips are always timely. We hope that we can continue working together to provide a great experience.

Jon Martin

Easy to book, easy to work with. Smooth trip overall.

Charles D.

For our far flung family, Stratos has been a consistently dependable, and cost conscious alternative to fractional and no-minimum jet programs. For us, safety is number one and cost is number two... Stratos has excelled in both areas. Their response to requests is always prompt and personal.  It is a pleasure working with Stratos.