Private Jet to Bali

T. G.

Joel and his team at Stratos provided outstanding service during a time when air travel was challenging. In March 2020, Stratos was able to source an aircraft for my family with 24 hours notice. More importantly, when that aircraft arrived with a maintenance issue that occurred on landing, Joel and his team worked diligently to find us another aircraft within a few hours. He and his team went above an beyond to help us out. We highly recommend Stratos.

Cole Fraber

Team was very efficient and communicated in a timely, professional manner. Made it a breeze to work with! Thanks!

Craig S.

Every thing was smoothly handled from booking to the flight

Guy L.

Yes

Michael A.

We had a great flight and would definitely recommend this to a friend. Thanks to Anthony for his attentive, personal service. Rgds, Michael

Michael K.

Having used many charter companies before with mixed experiences, I can say with confidence that Stratos has the best service and highest level of professionalism of any of the charter services I have encountered. Most recently, we had an unfortunate last minute cancellation of a charter booked through another service, and Stratos came through at the last minute to find the right plane at the right price for us with under 24 hour notice. I cannot thank them enough for their professionalism as well as their willingness and ability to go above and beyond to find the right charter for us - even as a first time customer.

Myra B.

Every aspect was professional, courteous, and reliable.

Megan G.

Anthony is great to work with and always extremely responsive which is key when we have an AOG and need a charter quickly!

Claus K.

Hi Steve and Joel and Sandy,

Wanted to say thank you for the quick refund. It’s nice to work with you. Very professional.

Bye and best regards to the U.S.,

Claus

Curt C.

Other than the expected 12/26 ATC "hold" , we enjoyed another perfect flight!; great crew, great equipment and a most pleasant ride!!

Michael Turkal

Always great working with you guys!

Sean L.

Very fast quote ~ excellent pricing, strong safety rating. Trip was excellent.

Sally B.

Thank You very much. Our experience from the beginning to the end were handled with such care and consideration. Felt very comfortable and am very glad that we chose you.

Scott B.

Great

Stan W.

Everything went well , the plane and it’s crew were excellent. A very favorable experience

David L.

Professional in every way… and, fully enjoyed the experience… especially the flight…great plane and pilots were 1st class in every way.

Terrance W

Would highly recommend EVERYONE ALIVE! Amazing service. Awesome team, from first call to post flight. Top flight!

Chris B.

None. My experience with Strosjets honestly couldn't have been better

Guy S.

we are pleased with the pricing and servicing we are getting

John S.

Start to finish the team was very professional.

Bill M.

I have had many flights with Stratos Jet’s all booked through Kyle. They make the flights seamless and easy and do what they promise. I have recommended them to others.

M.A.G.

With only a 15 hour window from my 1st request to Joel to wheels up, Stratos provided me with a great plane, rate and service. I texted from overseas and within 30 minutes had a quotations. With 2 hours Joel and his team came back with even better rates and we locked in the Flight! I am always amazed at the service and how they track every detail of the flight and my progress. Even though I am in a second tier city I get amazing flight options with Joel and his team. The equipment was a light jet with brand new soft goods and fantastic pilots. Everyone was super friendly and when you book through Stratos you are treated as an Aircraft owner. Thank you again guys! MAG Pittsburgh, PA

Scott D.

We had a great experience, particularly with Steve and the booking process, as well as with flight, which was fantastic. We would highly recommend Stratos. Thanks again!

Shirley M.

Apparently the air wasn't working properly and was an uncomfortable flight until we were in the air.

Mary Anne

I always enjoy working with Stratos Jets. They have a great operation that is seamless.

Buddy P.

already recommended to a friend.

Joe F.

Yes, Joel is the best guy you could ever hope to charter with!!

Carolyn G.

I have already recommended Joel to two people and they are both using him!!! I gave Joel only two hours to find us a plane.For medical reasons, we had to go to Houston....In two hours, I had three options...he is wonderful!

Chris M.

Mostly good. Registration process is painful and there was a little hiccup with confirmed time for departure but we made it work.

Erik Hjortaas

I thought Stratos was professional and easy to work with. We didn't have any problems or communication issues whatsoever. It's really nice when we don't have to deal with 10 different people to coordinate a trip.

Heather Converse

Great Trip Support Team We love working with Stratos Jets! They are fast to respond, reasonable to work with, and their brokers and trip support team are very detail oriented which leaves little room for error. I would highly recommend them!

Harry W.

Everything was great with the trip; it was a bit rushed on my part and Danny was a rockstar! He gave me many options and honest and frank feedback and advice. He made me feel like I was the only client he had and was incredibly responsive to all my questions and concerns. Stress-free and relaxing is the best way to summarize my experience. I will always use Stratos and Danny!! thank you to all the team as well!

Andy S.

I have already recommended your firm to a friend and will continue to do so assuming, of course, my future travels with you remain consistent with my inaugural experience

Richard S.

This charter was a wonderful experience, from Will's handling of details at Stratos to a great piece of equipment and a top notch crew. I can't speak highly enough of Leo and Craig. I have spent a lot of time on mid-size aircraft, and this crew would rate at the very top of all I've met. Please extend our sincere thanks to Will, Leo, and Craig.

Bill M.

Stratos service is professional, prompt, proactive and easy to do business with. Any questions or concerns they get on it right away ( ie itinerary changes) and very accommodating. I recommend them to all my friends, and when I travel Stratos is my first call.

Lynda K.

The folks at Stratos are among the most client oriented firms I work with. They are prompt, polite and always do their best to accommodate me and my guests. Keep it up!

Marc G.

Never left a review in our life but for the amount of money spent - really left a sour taste in our mouth. Complete lack of organization with plane in wrong FBO for departure, $1,000 rental car at wrong airport on arrival, just not nearly the level of service expected when spending over $10K for an hour and half hop -

Jeremy L.

Our crew on the ground and in the air were excellent to the point that I learned from them. We went in to a 30 knot crosswind and drove all the way down to the runway quickly, no drifting or swaying. The landing was flawless and we all felt very safe. The plane was clean and well maintained. The refreshments were perfect. The process around booking travel was easy and unobtrusive. Thanks!!!

Dave P.

Passenger stated that the "jet interior was shoddy and showed that the jet wasn't well taken care of." Said crew was nice. Stated no coffee available although I had specified de-caf to be provided and followed that up with company client services requesting same. 

Kris V.

Jennifer said that last night was the best flight of her whole life!! I heard it was a brand new plane – lucky ladies of last night!! Thanks again for everything and I’m sure we’ll be working together again soon 😊 Kris

Harry W.

I took a trip to NYC for New Year's Eve with my wife and another couple, the whole Times Square experience was amazing. Danny is a ROCKSTAR, he took care of every detail and stays in constant contact with me ensuring all my trips are seamless and effort-free on my part. This trip had a snag or two with planes and availability. Danny once again handled everything in a truly professional manner and kept me in the loop, even texting and talking to me on Sunday night! I will never go anywhere unless Danny is in my corner. THANK YOU!

Laura C.

Good morning, Joel.  I have been in the customer service business for 30 years as a realtor and previously customer service manager for a performing arts hall.  I am very critical when it comes to customer service as so many companies who pride themselves being excellent fall short.  I feel when it excels, it should be pointed out to their superior.

Falling short is certainly not the case with Kyle Jones and Leslie Jackson.  This is my first experience with chartering a private plane.  My 94 year old father and 92 year old mother are going to their favorite place in the world, the Beau Rivage hotel in Biloxi MS at Christmas time.  A charter flight works so much better than the hassle of traveling commercial today.

Kyle was on top of everything for me and when I would send him a question via email the response was rapid fire.  The same goes for Leslie.  I don’t think it was more than 5 minutes before a response came back.  Their friendliness, professionalism and knowledge is above par and you are extremely lucky to have them on the Stratos team.

My father insists he will be going again next year and I hope he is correct.  I will contact Stratos for their traveling needs and hopefully work with both the wonderful Kyle and Leslie again.

Merry Christmas to you and your family and a happy New Year.

Laura

Matteo G.

As always great coordination. I was not on the flight but rather my family and Stratos arranged everything. Even with a winter storm, my wife being delayed, De-icing and two sick kids on-board, Stratos updated me while I was over seas and I knew everything was handled without any issues. The pilots we super kind and accommodating and it made for a wonderful trip. All ground transport, catering and logistics went flawlessly and the Stratos team even arranged my ground transport meeting them from a commercial flight. I cant say enough about the team and their personal pride and care for my family. Thank you again!

Nancy D.

The family loved the flights wow landings terrific pilots planning to repeat in the future

Steve R.

All went well on the flight. Great pilot crew both ways.

Paige Verville

Stratos Jets has always been a great company to work with, very friendly staff.

Frank B.

Excellent

Samuel J.

Excellent

Andrew S.

I thought it was very well-organized and information flows were smooth. The broker worked with me to get an excellent option at an attractive pricing point. The flight was smooth and professional. An outstanding experience!

Jason M.

Everyone was great, from Steve who got us started, to the flight support team, and to the crew. Everything went smoothly and I'd highly recommend Stratos to anyone looking to charter a flight.