Bucharest, Romania Jet Charters

Lynda K.

Our original plane had maintenance issues and we were upgraded to the only plane available. It was such a beautiful ride, we upgraded for our return trip. Everyone at Stratos is professional, customer oriented and a pleasure to deal with. I will continue to use their service.

Britt Morque

Daniel is knowledgeable, responsive and professional. Great job!

Chuck A.

It was a perfect flight!

Emily E.

I was frantically looking last minute for a private jet to transport myself and a family member with early onset memory loss from Minneapolis, MN to Keene, NH. I found Stratos Jet Charters online and they caught my eye. From the first phone call to Eric Bold, the broker, to the landing in Keene, NH, I was completely amazed at how easy it was to book the flight and get the details in order. Eric was super sharp and made the entire booking simple and fast in a very professional way. He was also totally available by phone immediately when I needed to talk with him. Sarah, also, helped us with catering and the passenger manifesto and she was just as competent. The pilots, Jeff and Deanna, made us feel very secure and confident about the flight and our comfort. I feel so fortunate to have found this company and will reach out to them for all of my future private jet needs. Thank you, each of you, and thank you, Stratos!!

Michael M.

Everything was great. Prompt and clear comms about flight / craft options. Kept us informed about key status. Nice account website and live-links for details. And, just friendly and pleasant people to work with. One big thing was that our original operator's plane cancelled due to mechanical the day before our departure. We know that happens sometimes and not Stratos' fault. What was great was how quickly the Stratos team got us viable alternatives. Within probably an hour we had an alternate operator confirmed. We were very pleased how well Stratos reacted. And, the replacement craft and crew were top-notch as well.

Danielle P.

Excellent Customer Service booking and during the flight!

Rich P.

All was just fine

Bonnie Myers

Yes, as always, you are right there on top of everything. you actually do "your job", and we always hope that we do our job to your liking.

Kerry O.

Glenn was great - very responsive. Would have given our experience 5 stars had the airport we intended to land (Ocean Reef) been secured when I paid the monies, instead of 3 days before our scheduled departure from HPN.

Robert A.

Yes, Excellent, Excellent, Yes

Cole Fraber

Team was very efficient and communicated in a timely, professional manner. Made it a breeze to work with! Thanks!

Catie C.

All members of the team communicated extremely well. I worked with Steve to get my flight booked and he checked in with helpful texts and updates along the way. Highly recommend.

Paula M.

John P.

on the way down, the pilot was nervous, which made a couple of my guests worry...

David A.

In every aspect of my travel experience my trip was perfect. My exchanges with Anthony we're great, the planes we're beautiful and on time

Julie C.

Timely, efficient customer service, perfectly executed departure and arrival, concierge service no hassle and easy

Vicki B.

Ricky was awesome and everything went smoothly. I will certainly use your services again should a need arise. Thank you for everything!

John U.

We enjoyed flying with Stratos jet perfect service big thank you to Glenn, very responsive very customer oriented

Dan F.

Great customer service!

Terry G.

Katie was great on very short notice. Here is were the 5th star was lost: No on board bathroom and I was not told about it. I specifically asked about quality of safety and maintenance by operator and got incorrect information initially; although there was no apparent problem .

Debbie D.

Came through for me in the clutch! Sanity saving charter ;-)

Rose C.

Kerry was absolutely amazing!! She made the entire process very seamless and so easy for me. Made me look very good to my boss. She kept me informed of the entire trip, from the plane arriving at the airport to wheels down at the final destination. I have nothing but extreme praise for Kerry and her customer service.

Sean L.

Very fast quote ~ excellent pricing, strong safety rating. Trip was excellent.

Dave P.

Passenger stated that the jet's interior was shoddy and showed that the jet wasn't well taken care of. Said crew was nice. Stated no coffee available although I had specified de-caf to be provided and followed that up with company client services requesting same.

John Westbrook

Team, We were advised the flights went well and the passengers were happy.

Todd C.

All aspects of our interaction with Stratos was perfect. My wife and I will definitely use their services in the future.

Nancy D.

The flight was extremely, even surprisingly, comfortable. The crew was fantastic--professional and courteous. The agent's support was extremely thorough and professional: explanations, details and assistance with car rental was much appreciated. We will highly recommend these services to others.

Jim M.

The full experience was seamless and efficient. Our requests were handled immediately and to our full satisfaction. The administration, equipment and crew were all top notch.

Tom C.

Let me just add K___ and my thanks for a perfect flight.  Great crew, great plane and and wonderful flight. Doesn't get any better.

Carol C.

As far as I can tell the flight was great. My nephew, his wife and their dog flew from California to Guam for a move. The airport they flew from was changed the day prior to departure due to weather. The catering however didn't make it to the airport so they were on the plane for 15 hours with only the complimentary snacks and the crew shared some of their food with them. When you fly private you expect things to go smoothly...that's why you're willing to pay the extremely high price for. In my opinion there were opportunities missed to make it right. Since they had to refuel in Hawaii there was at least 6 hours to get some kind of catering for them when they landed in Hawaii. I realize that catering needs 24 hours notice but someone couldn't gone above and beyond to make things right and get them fresh fruit and veggie platter with a plain hot pizza or something to give them something other than snacks. I know if the CEO of Stratos was flying this catering issue would've been unacceptable.

Carol - Thank you for bringing this to my attention and you are certainly right.  The ball was dropped.  I have spoken with the private flight advisor regarding the matter and our day of flight process was not followed.  Not having something ready in Hawaii during the fuel-stop is truly a missed opportunity.  I am truly sorry for our misstep and the poor experience this must have been for your nephew and his family.  

Heather Latch

Always great to work with the amazing team at Stratos Jets! Kyle was awesome!

Robert W.

Excellent communication with Glenn. I would definitely recommend Stratos. Our aircraft was a newer model and very clean. Crew provided a nice experience.

David O.

Booking was easy, you made thr whole experience easy.

Thomas W.

Stratos was great and we for sure will recommend our broker to our friends

Marci Steenson

very pro active, quick to get information and respond to requests, fast wire payment. I wish ALL brokers were this good. Great job team. Joel, you have put together a great group. It was nice working with you, it's been a long time.

Matteo G.

Joel & His team are incredible! After many charters with Stratos they continue to impress. Joel personally met us at the aircraft, a beautiful Challenger, and ensured everything was perfect. The crew and plane were perfect and it was a perfect way to end our vacation. His crew always keeps our family's concerns first & foremost. Thank you again Stratos!

Lawrence K.

Sherman is a great pilot and so was his co-pilot. Looking forward to many future endeavors.

Buddy P.

already recommended to a friend.

Mary B.

All good. I would like info on best, fastest way to charter jet for my next trip to India. I'm not wealthy, & run a small business. My work is only to benefit impoverished people internationally. My website is www.lesindiennes.com. I must travel regularly to India yearly for my business. I wonder if your company alo cares about these people? Is it possible to use your services for this business travel? Can you advise me to a NY company that is more suitable to my needs. I answered your questionnaire. I look forward to your advice, & to learn how much your co. Is concerned with the plight of these people's? Best Mary

John D.

Great rep!

Sage L.

Once again the whole experience was great. I was informed every step of the way. There were concerns from a big storm that was coming in. The Stratos team went above and beyond to make sure everything went as smoothly as possible and got me home safe. Anthony Angelini is the best.

Ron M.

Keep up the good work

Jeff B.

Glenn was a fantastic resource who provided a comprehensive set of alternatives options, and was very proactive from the booking time to wheels down on arrival, very impressed

Sage L.

Once again the whole experience was great from start to finish. I felt well taken care of.

Carmen Sadek

This flight was well managed with excellent communication with Joel. We had extreme weather conditions in OAK and Joel was open to correspondence past midnight local time to ensure all was not handled and decided morning of flight. We also appreciate Stratos Jets trust and confidence in following the lead of Axis Jet for moving their clients flight to the next day. We are looking forward to having many more successful flights with Stratos Jets.

Sarah B.

We truly value our relationship with Stratos Jets and appreciate their business. They are organized and communicate well making sure all of the trips we do together happen seamlessly. We look forward to a long lasting relationship, thank you again for selecting our team and aircraft for your clients!

Susan R. C.

Wonderful pilots, clean airplane, smooth flight… what’s not to love?

Travis C.

I worked with Kimberly from Stratos Jet Charters. She was very enthusiastic and helpful. In fact because of her enthusiasm and helpfulness, I chose Stratos over a another company that gave me a slightly lower quote. She answered all my questions and did her best to meet all my requests. The flight was excellent, plane was comfortable and the pilots were very helpful and professional. There was a bit of miscommunication about the hours of customs at my home airport .. and lead to a bit of confusion about the return departure time. Ice for beverages had melted on the first leg, and not all the drinks were stocked according to what was promised. My requests were fulfilled however for the return flight. I'm a coffee drinker, coffee was well stocked, but very little cream available, kinda curdled!!. These are tiny details but better supply of online refreshments would have made the flight perfect!! Beautiful views, no delays, smooth landings, and comfortable seats and lav. Beautiful shiny, clean plane. . the CJ3. Had a great time!

Drew K.

I had the pleasure to work with Joel on a last minute trip needed to transport several professional athletes to an event. Joel was fast-acting and completely professional every step of the way. He sent constant updates to make sure our trip needs were met every step of the way. I would recommend Joel and Stratos to anybody looking to book private jets who also values professionalism and accountability.

Michael D.

Great experience all around. simon was great - awesome customer service mentality and communication throughout.