Cleveland Private Jet Charter

Joe Stephenson

Always a pleasure to work with you all. Please let me know about the app you've developed. Thanks, Joel. Sincerely, Joe Stephenson Merlin One

Mike S.

My family has flown with you dozens of times. Everything, from booking, to the flights, to the follow-up shows that you care about your customers. I would definitely recommend Stratos & have already done so.

Rich P.

All was just fine

Angie M.

Garrett did a great job once again. He ALWAYS responds quickly and you can tell he really wants to please. He tried very hard to get us overflight permission and this time he was not able to but I knew that he tried hard. We had the same flight crew as we had last time and we really like them. They are very professional and very friendly.

Elisha K.

Thanks for all your updates. I could get used to this.

Robert B.

Glenn made booking effortless, pilots made it a great flight and yes, I would recomend to a friend.

Brian S.

Everything from start to finish was great will definitely be utilizing Stratos again

Anhad N.

Great service, great aircraft, fantastic experience.

Angel Hamilton

Great communication! We look forward to assisting with your future flights.

Karen W.

Randy Schuette answered all of my questions and kept me up to date even with the early arrival of my flight which kept my trip on time.  The flight was smooth with a great landing by pilot Mariah Fever!

Thank you,

Karen W.

Kelly W.

Top notch customer service from the initial contact through the end of trip, incredibly quick turn-around-time for a quote, very detail oriented itinerary. I highly recommend Stratos for any of your charter needs!

David C.

The only glitch was the catering from New Orleans to Las Vegas. I don't know how you could correct the issue, but we didn't receive exactly what we ordered -- plus, they did not provide us with utensils, plates and napkins.

Bruce M.

Great flight, great plane and great crew! Enjoyed it a lot and highly recommend Stratos Jets.

Avanidhar S.

William B.

Glenn is always so helpful and understanding of our needs. He communicates everything so well. The provider downgraded the aircraft the night before which threw us off a little. Glenn handled things really well.

Karen W.

Randy was so helpful during my scheduling of this trip and kept me informed. I will recommend Randy to all of our associates. Thank you for your service

David O.

Booking was easy, you made thr whole experience easy.

Sara Nemser

Stratos is very professional, great communication, easy to work with

David M.

Your service was very professional as was the a/c and crew.

Craig O.

We are very happy with Stratos and will contact again when we return to our summer home next May. The fuel stop in Charleston was not scheduled but we understand that depends on the winds. Burlington Vermont to Fort Myers Florida is near the range list of a 400XP

Travis C.

I worked with Kimberly from Stratos Jet Charters. She was very enthusiastic and helpful. In fact because of her enthusiasm and helpfulness, I chose Stratos over a another company that gave me a slightly lower quote. She answered all my questions and did her best to meet all my requests. The flight was excellent, plane was comfortable and the pilots were very helpful and professional. There was a bit of miscommunication about the hours of customs at my home airport .. and lead to a bit of confusion about the return departure time. Ice for beverages had melted on the first leg, and not all the drinks were stocked according to what was promised. My requests were fulfilled however for the return flight. I'm a coffee drinker, coffee was well stocked, but very little cream available, kinda curdled!!. These are tiny details but better supply of online refreshments would have made the flight perfect!! Beautiful views, no delays, smooth landings, and comfortable seats and lav. Beautiful shiny, clean plane. . the CJ3. Had a great time!

Shalana Pohlman

As always, you guys set a great example for what working with a broker should be like. :)

Guy L.

Yes

Bob Koch

Nice, easy and prompt communication. Pleasure working with your team

Eric Sanchez

Always awesome working with Kerry!

Jeff P.

As always, Stratos has the best selection of aircraft and crew. Zach is amazing to work with.

Isabella R.

As always, Joel and his team made this a seamless trip. We enjoyed every moment from booking to take off and landing and everything in between. Thank you!

Bobbi Dent

Always a pleasure doing business with STRATOS, you make it a seamless booking from start to finish! Very professional! Thanks for your business.

Carol K.

We were so very pleased with the planning, follow up and service. Do not waste your time or money looking anywhere else.

Joshua B.

Easy to book with and were very accommodating with a last minute booking.

Ray G.

Class act from beginning to end!

Jay O.

Probably the best charter experience I have ever had. Zach really came through for me when I was in a bind. Thanks Zach and keep up the good work.

Kevin S.

Joel was all over booking our Jet and catering to our every need. He was easy to reach at all times and made arrangements that you would normally have to ask for, just as part of his routine business. He runs Stratos with elite service and I will be a life long customer!

Sarah S.

I had an exceptional time with outstanding service and crew!

Gary C.

Hire more people like Kevin Bales. If you ever fire him he can work for me. Great job.

Cathy L.

Would definitely recommend Statos Jets. Always know Kerry Hill is doing her best for us.

Suzanne R.

Was a bit nervous for this flight as there was a connection onto a cruise ship the same day but everything was seamless. Flight was able to take off 20 minutes ahead of schedule! Steve kept us in the loop every step of the way. 5 stars from us!

Kim T.

Ricky was wonderful to work with and answered all our many questions!

Randy A.

Nothing. Meagan Brower was outstanding! She was very informative and kept me updated on every aspect of the trip

Alan G.

Beginning to end it was a first tier experience. Great value, great front end service and follow through, trip support, rental cars ready on the apron, super helpful staff. A genuinely wonderful experience.

Al W.

The experience was first class , the booking was very easy , everything was extremely well handled, would recommend this to anyone [who can afford it], flight was smooth as silk, excellent comfort ,everyone was extremely helpful, beyond my expectations,.... would love to travel like that all the time [I wish]!! Thanks for an experience to remember!!

Michelle F.

Chris was SUPERIOR - great customer service on his behalf. Most certainly will contact him directly for next charter flight. Thank you.

Tim S.

The experience was perfect throughout from initial contact through final payment. Our flight was a last minute family emergency and the folks at Stratos Jets made every effort to get me and my family home as quickly and safely as possible. I cannot thanks them enough for caring about our situation.

Susan R. C.

Especially impressed that you were able to find us a rental car when there were none available in the entire area. You guys are wizards. The flight was comfortable and the pilots competent and professional. Thank you for helping us make this trip happen.

Robert W.

Excellent communication with Glenn. I would definitely recommend Stratos. Our aircraft was a newer model and very clean. Crew provided a nice experience.

Marcus Tmur

I like the live itinerary feature

Daniel W.

Worked with Glenn and he really worked to find the right plane at the right time! Aircraft crew were professional and courteous. Two great cross country flights.

Jory K.

The pilots were very kind and understanding. We had enough luggage capacity but the jet itself I thought was a little less luxurious than what I had imagined. All in all it was a good trip.

William P.

Stratos helped us make an amazing memory … I flew my elderly parents (90+ years old) from SC to PA for the day to spend time with our entire family. Everything from the planning, scheduling and coordination was seamless and went off smooth and in time. The pilots were so kind and gracious with my parents and made the 1.5 hour flight enjoyable. I must say at the heart of this entire experience was Kerry Hill of Stratos, she made it her mission to make this truly special, she went above and beyond… thank you so much Kerry & Stratos! All the best … Billy

Erik Hjortaas

I thought Stratos was professional and easy to work with. We didn't have any problems or communication issues whatsoever. It's really nice when we don't have to deal with 10 different people to coordinate a trip.