Charter Flights to Grand Rapids, MI

Steve H.

Other than car rental issue it was great.

Steven G.

I do not think there is anything else that could have been done to make our flight enjoyable. The crew, Vincent Jordan and Nicholas Gambino, were very professional, extremely courteous and if we were to charter another flight in the future we would love having them as our crew.

Paul A.

Prompt excellent cost saving service. Many choices. Always working to meet my needs.

David A.

I called my go to guy Anthony when another provider bailed the last second. He got me a plane ready to take off in two hours. Doesn't get any better than that!!

Rick H.

As usual the trip from start to finish was handled professionally

Denise H.

This was our first time using private air travel. Anthony made the process as smooth as can be, sailing through a few hiccups with ease. He was literally *always* available for questions or concerns. I cannot imagine going through the procedures without someone as focused and knowledgeable as Anthony. He is a shining example of the lost art of good customer service. Looking forward to our next flight with Anthony and Stratos Jets.

William T.

Smooth, calm, on time and will use it again

Joseph R.

Flight was very nice. And the pilot, Scott Gustafson, was very professional and friendly. He did a great job with our luggage and talking about the plane and our flight. Great pilot.

David B.

Great Job!!! My first time booking with Stratos Jets and from my initial contact with the company to landing at my destination, the experience working with this company was flawless. I'll definitely recommend and book with this company again. Thank you.

Debbie Parker

Steve was a joy to work with he was very helpful and insightful. We look forward to doing more business with your company

Rick H.

We have used Stratos for the past two years to handle our travel plans and enjoy the ease and attention to detail our trips have been handled with.

Matteo G.

From the quoting and booking process to wheels up and down, things could not be better with STRATOS. Joel and his team are amazing and accommodated a last minute return schedule change. They only contract with great companies who have great equipment and outstanding crew. If you are considering Private jet travel I cannot recommend them enough!

Camron Phillips

Stratos Jet Company is the best to work with!

JR Chlamon

Very good communication and timely responses for flight details. We work with alot of brokers and your level of expertise and communication is a breath of fresh air from what we typically see. Thank you again for your business and we hope to continue our relationship with your organization! JR

Patrick G.

tks.

Charles C.

Richard B.

Peter G.

My representative Simon did a really good job explaining my options and arranging our charter. Disappointed our charter Was 30 minutes late due to routine maintenance. Since it was routine, obviously it should have been scheduled to not interfere with our flight schedule. One of the big reason for the charter was to avoid sitting around a lounge in the Covid era. Due to the delay, that’s exactly what we did. Small issues, but water wasn’t working in lavatory, cabin temperature was a bit erratic, and air vent dripped water. Crew was courteous and flight was fine.

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John G

Everything was perfect - nothing to improve. Many thanks to Richard Gomulka for his assistance - he was great!

Earl S.

Fully and yes We would

M.A.G.

With only a 15 hour window from my 1st request to Joel to wheels up, Stratos provided me with a great plane, rate and service. I texted from overseas and within 30 minutes had a quotations. With 2 hours Joel and his team came back with even better rates and we locked in the Flight! I am always amazed at the service and how they track every detail of the flight and my progress. Even though I am in a second tier city I get amazing flight options with Joel and his team. The equipment was a light jet with brand new soft goods and fantastic pilots. Everyone was super friendly and when you book through Stratos you are treated as an Aircraft owner. Thank you again guys! MAG Pittsburgh, PA

Matteo G.

Stratos made this trip extra special with a gift of cupcakes upon departure for my wife's birthday. Great crews and aircraft and even when flying during some of the busiest times of the year everything was super easy and stress free! Thank you Mark & Sarah for always covering every detail and especially our last minute changes. You guys make every trip fun and special.

John P.

on the way down, the pilot was nervous, which made a couple of my guests worry...

John DeTurris

Hey Joel, First of all, thank you very much for sending this trip our way. We really appreciate your business, especially in these strange times. Both your sales team and trip management team were very responsive and quickly gave us all the info we needed. That ultimately helped us provide the best trip for your passengers. Thanks again, hope to talk soon.

Alexander Musgrove

Sarah and Glen were awesome to work with to make the trip successful.

John H.

Glenn made booking easy and was on top of every detail throughout the process. The flight itself was flawless. Many thanks.

Debi G.

Hey Wanted to let you know that your pilots were so thoughtful and attentive to my daughters needs yesterday.  They removed all unnecessary obstacles for her.  Thank you so much

Daniel F.

Great pilots, crew, and plane! Helped a lot with Covid stuff.

Al K.

Dear Joel  We had an excellent flight, start to finish! Glad you told me how good that choice would be. Pilot quite impressively; flew at 40,000 feet all the way, zero turbulence. Best plane I have charted.  Happy Thanksgiving to you and family, Al

Karen B.

Our experience was magnificent. Everyone at Stratos was on point and helpful with any and all questions we had for our trip. Glenn Walters was exceptional attentive. Your services are highly recommended.

Paul A.

Easy booking/cost effective/always takes care of all problems

Juliet S. T.

Joel was extraordinary in helping me with options when a connecting flight was cancelled and I had to scramble to get to my destination on time. He was available late into the evening to help me and ultimately I made my appointment.

Lynda K.

Pilots were wonderful. Dave even brought food for us when he saw we hadn't ordered any catering on the return flight.

Todd C.

All aspects of our interaction with Stratos was perfect. My wife and I will definitely use their services in the future.

Dave R.

You did great. Garett was great, ground transportation was clean, easy and on-time and seamless. It was a good trip and I have already asked for another quote. Don't know if I will use it depending upon cost as this next one is purely personal. But I would like to.

Steve B.

Glen and his team took care of all of our needs, from the flight to the car that picked us up at our destination. Nothing could have been more convenient and top rate!

Bruce M.

Great flight, great plane and great crew! Enjoyed it a lot and highly recommend Stratos Jets.

Terry G.

Katie was great on very short notice. Here is were the 5th star was lost: No on board bathroom and I was not told about it. I specifically asked about quality of safety and maintenance by operator and got incorrect information initially; although there was no apparent problem .

Katherine C.

I would like to be able to track aircraft on internet.

John S.

Anthony did an excellent job arranging a convenient flight at the right price to get us back to Canada Limo service was very efficient Plan to get Anthony to get us back to Florida in January

Karen O.

I have worked with quite a few different charter companies over the years and Stratos Jets has been the easiest to work with. I always work with Kerry Hill because she very professional, friendly, and is just down right awesome at her job. I often need last minute trips for my boss and she always gets back to me quickly regardless of what time of day it is. I truely feel she goes above and beyond to make sure every aspect of the trip runs smoothly and everyone is happy. I can't say enough about how much stress is taken out of booking these flights because I know Stratos and Kerry have everything I need covered.

Chris C.

Danny was great to work with. Answered all my questions and made sure the process was smooth and experience was great.

ASG ASG

Good communication

Valerie W.

Its always a pleasure to work with Mark and Stratos!

Starlight Music

I had 15 piece band booked on a commercial airline that got cancelled due to weather. Every single flight for the next 2 days was sold out and the band was going to miss their performance. Thank to the Herculean efforts from Glenn and Joel, we were able to secure a flight for the following morning and get the band to Florida on time. Glenn was simply amazing with his follow-through, availability when I needed him and keeping an eye on everything. He was with me from the first phone call at 6:30pm until take-off the next morning at 10:10am. Thank you Stratos for saving the day!

Gary G.

Joel Thomas is knowledgeable and attentive. We always feel that we are getting the attention we need. The charters he has put together for us have been exactly how we wanted them to be. We have no hesitation in giving him our highest rating.

Cathy L.

As always, Kerry did a great job for us. Very happy with aircraft interior, performance and crew.

Sally B.

Thank You very much. Our experience from the beginning to the end were handled with such care and consideration. Felt very comfortable and am very glad that we chose you.

Bobbi Dent

Looking forward to our next booking with you! Professionalism at its finest!

Jeff Moneypenny

We felt everything went well. However, at the beginning of the process we kept asking your Team to reach out to everyone on the e-mail thread and that took a little bit to get that aspect corrected ! However, once that took place it seemed like everything was smooth from that point forward. Joel and Glenn, Thank you both of you and your Team for the business ! We truly appreciate !