Private Jet to Napa Valley

Nate TenBrink – Ward Aviation

Exceptional work from Anthony and the Trip Support Team at Stratos. Wonderful to work with.

Gary C.

I was thouroughly impressed with the professionalism of the Broker Joel, the flight organizer Sarah and the crew on both legs. The aircraft was clean, in good shape and right on time. The crew was friendly and professional to me and my guests. Two small issues were getting a tail number on less than 12 hours that made getting our rental cars more complex than necessary and more significant was being notified by our bank that you tried to bill my flight a couple times when I paid in full prior to first leg. All in all I would use them again but would encourage one contact who checks in daily a few days prior to flight rather than me having try to figure out who to call when it looked like a couple problems were coming up.

Robert B.

I was helped at every step along the way. Any question was quickly answered.

Eddie D.

I have dealt with Stratos Jet for the past 10 years Always great response and outstanding service Highly recommend them for any charter service you may need

Lynda K.

The folks at Stratos are among the most client oriented firms I work with. They are prompt, polite and always do their best to accommodate me and my guests. Keep it up!

Steve B.

There is no way to improve on what Garett did for us in our time of personal tragedy. He responded with excellence, compassion, thoroughness etc. He went over and above for an absolute stranger in tremendous need. I can't say enough about the job he did. God bless Garett!!!

Christina H.

Kevin is great to work with. I'll call him again. the aircraft crew were great. Thank you for making this trip so easy for us.

Catherine L.

Worked with Kerry Hill and as always, she delivered excellent service. First date departure had to be delayed due to a mechanical issue with the aircraft and she kept me well informed. When the revised departure date came, she worked continuously to get a hangar for the aircraft in order to help avoid costly de-icing then next morning. Can't say enough good things about Kerry and Stratos Jet!

Bill P.

awesome

Daniel F.

Great pilots, crew, and plane! Helped a lot with Covid stuff.

Christopher S.

Anthony went above and beyond to make certain that our trip to the Bahamas went off without a hitch. The team coordinated everything including ground transportation. Anthony stayed in contact each leg of the trip to make certain that we had everything we needed. I highly recommend Stratos Jet and will certainly use them again in the future.

Jan L.

I think you are doing everything I could think of. I feel very comfortable and safe.

Rick H.

As a repeat customer of Stratos we have always been treated with care and understanding of the circumstances surrounding our travel needs. When Joel was unavailable Zach jumped right in without missing a beat.

Michael Todd

The whole team is always professional and great to work with. You can tell there's a lot of integrity and experience in the company. Thank you folks!!

James Mead

I like the new summary sheets you are sending, information is the key and they work. Have always loved running for you guy, you make it easy. Thank you for all you do and it is our goal to keep the relationship growing. Thanks Team! Jim

Eric Sanchez

I love Kerry and the Stratos team. Easy to work with from top to bottom. Even on a Sunday!

Charlie W.

This survey reall doesn't apply to the use my company had with Stratos. We had to expedite a piece of equipment and a contractor to our facility to perform some emergency repairs. The process however did go well and the equipment and person arrived on time and the entire process was handled by Will Buckley in a very professional manner and was extremely helpful in making this adventure easy and convenient. He was great to work with and if the occasion should arise to use charter services again, we will contact you. thanks again

Paula D.

I have not arranged or travelled by private jet except to Lanai in Hawaii. My husband and i usually fly first or business so to ensure a good service and safety i contacted 4 brokers to ask for quotes, Randy Schuette provided more than a quote, he explained the whole process and his reassuring knowledge and attention to detail was the reason i used Stratos. The trip advisory team were then very informative, and responsive. The plane was beautiful and the pilots were very friendly. I would definitely recommend Stratos and look forward to using your services again.

Orian D.

The service, follow up, and support was fantastic. Stratos made our family trip a success and we were all able to be together without the hassles of traveling. I would definitely recommend them! Thanks!

E. Z.

Simon Crhistian did a great job.

Diane H.

Simon was Great.  There is nothing that cold have been better.

Etta G.

Mr. <name removed for confidentiality> is extremely upset and disappointed with Stratos Jets as the plane had mechanical problems on take off which delayed the trip by 5 hours. It was his wife's birthday and the entire family had a full day of sightseeing arranged which had to be cancelled. The trip was very costly and he feels he is due back some compensation. Thank you, Etta G.

Bill L.

I had a great time with the pilots, all of us looking at our route software on our iPads how to get around the rain and stay clear of all the boomers on the way to the field. They did a great job. Fabulous approach to Runway 21 direct. I would fly with these pilots any time anywhere.

Roxanne Stanley

We actually flew the flight in one of our jets for Stratos Jets customer. Joel was great at providing us passenger information and returning the paper work in a timely fashion.

Matteo G.

As always great coordination. I was not on the flight but rather my family and Stratos arranged everything. Even with a winter storm, my wife being delayed, De-icing and two sick kids on-board, Stratos updated me while I was over seas and I knew everything was handled without any issues. The pilots we super kind and accommodating and it made for a wonderful trip. All ground transport, catering and logistics went flawlessly and the Stratos team even arranged my ground transport meeting them from a commercial flight. I cant say enough about the team and their personal pride and care for my family. Thank you again!

Andy S.

I have highly recommended Stratosjets to friends and will continue to do so. The planning team (Kyle Jones being my lead - world class individual) continues to do a superb job tending to each detail and communicating same timely and in an understandable fashion.

George H.

Everything went as smoothly as it possibility could have. Special kudos to Randy who was perfect in his communication skills. Good equipment, good pilots ...great trip thanks

Jason Bercan

10 out of 10 every time!

Valerie W.

Stratos continues to exceed my expectations!

Angie Wessinger

The entire process was smooth with Stratos Jet and the communication from all team members was great!

David T.

John D.

From the moment we arrived at your facility where one employee came to greet us and take our luggage to the friendliness of the pilots and their updates during the flight to the thank you by the pilots after arrival, Stratos was wonderful. The one item that I realize is out of your control is the Signature waiting area at EYW. When we left, there was a family of 5 without masks. Masks are required. When we returned, the same experience, a group of 2 couples without masks were laughing and not maintaining social distancing.

John S.

Everything was above and beyond. Thank you!

Antun D.

Your whole operation is responsive and attentive, always good to deal with them

Guy S.

we are pleased with the pricing and servicing we are getting

Matteo G.

A big thanks to Joel and his team as always. The trips were both excellent and every detail was handled from adverse weather upon arrival to a last minute departure day change, Stratos always is so responsive and communicates everything clearly. We love our trip support team and they ensure that travel with our two young children is always planned for and enjoyable. The value that Stratos brings breaks down as follows: 1. It starts with their online marketplace 2.market and equipment knowledge to assist you in your trip planning to the best possible plane and choices of airports to best serve your needs and schedule 3.Aviation marketplace knowledge which ensures the best operator for your needs (always fully insured and Argus Gold or Plat) with great planes 4. trip support and seamless process from ground transport and catering to wheels up/ down This is the best, easiest and turnkey as you can get in the Private Jet marketplace.

Paul A.

Easy booking/cost effective/always takes care of all problems

Anne G.

Steve and Stratos Jet haven’t once disappointed our family! The service is impeccable, communication is divine and we always feel safe flying with Stratos. Thank you all for constantly humoring me with all of my itinerary changes. I would highly recommend Stratos as well as Steve Stogner to anyone with high level travel needs!

Mel M.

Steve Stogner set everything up perfectly. The crew PIC:Sean Jensen and SIC: Paul Theriot were the absolute best. If you want the best experience ever, request this crew. Made everything, from arriving at the airport to departing the destination airport a wonderful experience. Moser Aviation must be an up and coming company, as they sure hire great people

Paige Verville

Stratos Jets has always been a great company to work with, very friendly staff.

Paula M.

Kevin S.

Joel was all over booking our Jet and catering to our every need. He was easy to reach at all times and made arrangements that you would normally have to ask for, just as part of his routine business. He runs Stratos with elite service and I will be a life long customer!

I Keith G.

7

Kelly Ferrese

It is always a pleasure working with the Stratos Jets team. Communication is always prompt and neatly organized. Thank you for your business. We look forward to our next trip together.

Leah L.

Top notch experience, pilot was amazing, plane was great, service was phenomenal. No complaints at all.

Tonio B.

The Stratos Jet Charter team provides a seamless & top notch experience from beginning to end. They are a forward thinking company that puts the customer first and never disappoints with any trip or itinerary. I recently booked a short flight from Orlando to Boca Raton on a Falcon 2000EX and could not have been happier with the service and attention to detail that was provided for my wife, myself and the rest of our companions. Would absolutely recommend to anyone!

Larnell B. E.

From the first email until the time we were wheels down in St. Thomas, the responsiveness, service, professionalism and attention to detail were exceptional. There is absolutely no chance I will ever use anyone else and I will be sure to share my experiences with my colleague’s here on Capitol Hill and in my professional and personal circles. A special acknowledgement to Glenn, for everything he did to make this a seamless business experience! Regards, Larnell Director, Travel, Security and Facilities,

Larry B.

This was a fantastic trip and our family will remember the rest of their life. Wife says it is the only way to travel via air. Everything was handled perfect

Trevor B.

Pricing to be competitive with Marquis etc.

Bruce M.

The flight itself was fine. Glenn was in communication with me frequently but shortly before my flight the Tail Number changed to a new plane and I was not given a new itinerary with the correct arrival point. We flew into Modern Aviation but I expected to be a Hawthorne Aviation. My ride was at the wrong location and I had to adjust that myself after landing. She was livid at the lack of notification on the change. It wasn't a pleasant ride home.