As an air charter service, Stratos Jets is in the business of providing clients with memorable air travel experiences. When you schedule a private jet rental, booking should be simple and service personal.
Private travel offers many benefits. For business travelers, it enables out-of-town meetings, facility tours and regional office visits. For personal travelers, it’s a convenient way to visit anywhere in the world, while avoiding the stress, wait times and frustration associated with commercial travel. At Stratos Jets, we simplify the booking process by arranging every detail. Our highly trained charter agents will find the most suitable aircraft, best-positioned aircraft, most competitive private jet prices available, most suitable airports based origin and destination.
Take a few easy steps, and fly in your very own private jet rental…
Eileen S.
We were very pleased with every aspect of our Stratos experience. Booking, follow-up, communication, and of course the flight itself.
Michael M.
Everything was great. Prompt and clear comms about flight / craft options. Kept us informed about key status. Nice account website and live-links for details. And, just friendly and pleasant people to work with. One big thing was that our original operator's plane cancelled due to mechanical the day before our departure. We know that happens sometimes and not Stratos' fault. What was great was how quickly the Stratos team got us viable alternatives. Within probably an hour we had an alternate operator confirmed. We were very pleased how well Stratos reacted. And, the replacement craft and crew were top-notch as well.
Doug A.
lower cost flights :)
Gerald W.
the flight was very nice thank you and we will do more with you
Al M.
Pilots were terrific, polite, and kind.
Catie C.
All members of the team communicated extremely well. I worked with Steve to get my flight booked and he checked in with helpful texts and updates along the way. Highly recommend.
Arthur W.
Can't think of a thing!
Carolyn G.
I have already recommended Joel to two people and they are both using him!!! I gave Joel only two hours to find us a plane.For medical reasons, we had to go to Houston....In two hours, I had three options...he is wonderful!
Matteo G.
Joel & His team are incredible! After many charters with Stratos they continue to impress. Joel personally met us at the aircraft, a beautiful Challenger, and ensured everything was perfect. The crew and plane were perfect and it was a perfect way to end our vacation. His crew always keeps our family's concerns first & foremost. Thank you again Stratos!
Patricia G.
Joel was a delight to work with arranging our flight from IRMA. Very professional and accommodating. I would definitely use him and your company again and refer others to you. The flight was fantastic with very nice pilots, James Briggs and Thomas Sommers. We were not the typical passengers as my husband has Alzheimer's and is wheelchair bound. Thanks for everything!!!
Bonnie Myers
Yes, as always, you are right there on top of everything. you actually do "your job", and we always hope that we do our job to your liking.
Richard S.
This charter was a wonderful experience, from Will's handling of details at Stratos to a great piece of equipment and a top notch crew. I can't speak highly enough of Leo and Craig. I have spent a lot of time on mid-size aircraft, and this crew would rate at the very top of all I've met. Please extend our sincere thanks to Will, Leo, and Craig.
Renee W.
Glenn was excellent to work with. I spoke with several charter companies before choosing Stratos. Glenn is the reason I chose Stratos Jet to bring my elderly parents home during the initial break of the COVID-19. He was professional, knowledgeable and on top of every detail. This was our first experience with a charter flight and Glenn explained the entire process from start to finish which helped me keep my anxiety in check. My parents flew from Florida to Ohio without any issues. They said the aircraft crew were professional and confident and made them feel safe. The plane was basic, cabin was small so it was a little challenging for older people with limited mobility. My parents are short, 5'4 and 5'1 and both had to duck down to get on and off the plane and while inside the cabin. That being said, we were given the option of a more luxurious cabin but chose not to spend the extra money. Stratos took care of getting my elderly parents home quickly, safely and allowed us to minimize the risks of commercial flying at this time.
Stefanie B.
My boss recently travelled to Europe for the entire month of August. During that time his jet had mechanical issues and could no longer fly where he wanted. He had about 12 flights left in his trip around Europe and Stratos Jet Charters, especially Heather Latch, saved our lives. They were able to accommodate 90% of the trips he wanted at the time he wanted. She really was a life saver for myself and my boss. I will definitely use Stratos Jets again and work with Heather any day of the week! They are magnificent!!
Sue B.
MY agent did a great job. Due to the immediate nature of the flight, we didn't compare to others but he was very quick to respond.
Laura C.
We did have a slight issue when the plane came in there was a mechanical concern that delayed my parent's trip but Kyle lined up aother plane for us so they could get to their destination with the least amount of inconvenience. The catering was delicious and the flight back went off without a hitch.
Karen B.
Our experience was magnificent. Everyone at Stratos was on point and helpful with any and all questions we had for our trip. Glenn Walters was exceptional attentive. Your services are highly recommended.
Jon E
They were the only ones able to book our last minute flight to the Masters. We decided to go Saturday night and they made it happen Including arranging ground transport and picking up our tickets for us. Thank You!!
Chris K.
Stratos helped find the perfect jet for our group's needs. Everything was on time and went smoothly. The communication was excellent, I always knew what was going on.
Larry B.
This was a fantastic trip and our family will remember the rest of their life. Wife says it is the only way to travel via air. Everything was handled perfect
Dave P.
Passenger stated that the "jet interior was shoddy and showed that the jet wasn't well taken care of." Said crew was nice. Stated no coffee available although I had specified de-caf to be provided and followed that up with company client services requesting same.
Mike S.
My family has flown with you dozens of times. Everything, from booking, to the flights, to the follow-up shows that you care about your customers. I would definitely recommend Stratos & have already done so.
Brian S.
Everything from start to finish was great will definitely be utilizing Stratos again
Hannah B.
David O.
Booking was easy, you made thr whole experience easy.
Charlie D.
Gary G.
Joel Thomas is knowledgeable and attentive. We always feel that we are getting the attention we need. The charters he has put together for us have been exactly how we wanted them to be. We have no hesitation in giving him our highest rating.
Matteo G.
As always great coordination. I was not on the flight but rather my family and Stratos arranged everything. Even with a winter storm, my wife being delayed, De-icing and two sick kids on-board, Stratos updated me while I was over seas and I knew everything was handled without any issues. The pilots we super kind and accommodating and it made for a wonderful trip. All ground transport, catering and logistics went flawlessly and the Stratos team even arranged my ground transport meeting them from a commercial flight. I cant say enough about the team and their personal pride and care for my family. Thank you again!
Bill P.
Simon and your team made our overall experience excellent. The total process start to end was well done.
Jeff Moneypenny
We felt everything went well. However, at the beginning of the process we kept asking your Team to reach out to everyone on the e-mail thread and that took a little bit to get that aspect corrected ! However, once that took place it seemed like everything was smooth from that point forward. Joel and Glenn, Thank you both of you and your Team for the business ! We truly appreciate !
Tyler Grady
I work on the operator side of this business. Joel and his team (Christina, Simon, Kerry, and more) are all incredibly wonderful to work with. They are always responsive in a timely manner and deliver accurate information consistently. They bring a very positive attitude and outlook to this industry. Hopeful to book many more trips with them in the future.
Stephen K.
Anthony, couldn't have been better. Elegant and effortless. Delightful crew and immaculate plane. Thanks for helping us with this and I am sure you will hear from us in the future.
All the best,
Steve
Thomas W.
Stratos was great and we for sure will recommend our broker to our friends
George H.
Everything went as smoothly as it possibility could have. Special kudos to Randy who was perfect in his communication skills. Good equipment, good pilots ...great trip thanks
Lynda K.
This company goes above and beyond and exceeds every expectation. I highly recommend them.
Cole Fraber
Team was very efficient and communicated in a timely, professional manner. Made it a breeze to work with! Thanks!
Carol C.
We had a great flight. I greatly appreciated Zach calling to let me know the address of the gate had changed. I did get an email with the update but it didn't show up in my inbox til I was driving to the airport. We had a great flight with no issues. The crew were very helpful when and if we had any questions.
Debbie Parker
Your team was easy to work with and the clients were great. We look forward to working with you again. our trip # was Z0HQZZ
Bill M.
Would recommend. I gave them a 5 star rating.
Sean L.
Very fast quote ~ excellent pricing, strong safety rating. Trip was excellent.
Kerry O.
Glenn was great - very responsive. Would have given our experience 5 stars had the airport we intended to land (Ocean Reef) been secured when I paid the monies, instead of 3 days before our scheduled departure from HPN.
Chip L.
Glenn and Stratos do a great job finding the right aircraft and keeping us up to date.
Lynda K.
Randy was great. He helped with every aspect of the trip including time changes and catering. Both crews we had were great as well. Explaining, loading and unloading baggage, considerate and very polite. I would definitely use your service again.
Alexander Musgrove
Sarah and Glen were awesome to work with to make the trip successful.
Andrew S.
Stratos was prompt, professional, and competitive. They were also willing to work with me as I was having second thoughts, without being pushy. I had a very enjoyable experience and look forward to using them again.
Curt C.
Other than the expected 12/26 ATC "hold" , we enjoyed another perfect flight!; great crew, great equipment and a most pleasant ride!!
William B.
Glenn and the team constantly exceed expectations. Nothing is too much bother. Every detail is taken care of. The crew and operators are always well briefed. Thanks team!
Jonathan G.
we will, repeat, refer, and appreciate, thank you.
William T.
Smooth, calm, on time and will use it again
Tatiana S.
Joel got us a plane in less than 24 hours as we needed it for an emergency- thank you so much we are very grateful!