As an air charter service, Stratos Jets is in the business of providing clients with memorable air travel experiences. When you schedule a private jet rental, booking should be simple and service personal.
Private travel offers many benefits. For business travelers, it enables out-of-town meetings, facility tours and regional office visits. For personal travelers, it’s a convenient way to visit anywhere in the world, while avoiding the stress, wait times and frustration associated with commercial travel. At Stratos Jets, we simplify the booking process by arranging every detail. Our highly trained charter agents will find the most suitable aircraft, best-positioned aircraft, most competitive private jet prices available, most suitable airports based origin and destination.
Take a few easy steps, and fly in your very own private jet rental…
Harry W.
Everything was great with the trip; it was a bit rushed on my part and Danny was a rockstar! He gave me many options and honest and frank feedback and advice. He made me feel like I was the only client he had and was incredibly responsive to all my questions and concerns. Stress-free and relaxing is the best way to summarize my experience. I will always use Stratos and Danny!! thank you to all the team as well!
Angie M.
Garrett did a great job once again. He ALWAYS responds quickly and you can tell he really wants to please. He tried very hard to get us overflight permission and this time he was not able to but I knew that he tried hard. We had the same flight crew as we had last time and we really like them. They are very professional and very friendly.
Todd C.
Incredibly responsive, great service, sourced a great plane, would definitely recommend to friends.
Andrew S.
I thought it was very well-organized and information flows were smooth. The broker worked with me to get an excellent option at an attractive pricing point. The flight was smooth and professional. An outstanding experience!
Lisa B.
Kyle was attentive and excellent throughout our experience using Stratos Jets. He was prompt in getting estimates and selecting an appropriate aircraft through helping me understand how the process works right through the day of the flight as he helped walk me through where our plane, crew, and passengers were along the way. I would highly recommend Stratos Jets. They were prompt, thorough, precise, and went above and beyond from start to finish.
Gary C.
Hire more people like Kevin Bales. If you ever fire him he can work for me. Great job.
Jay O.
Probably the best charter experience I have ever had. Zach really came through for me when I was in a bind. Thanks Zach and keep up the good work.
Caron P.
From start to finish, our experience with Stratos was totally professional, made very simple and the ultimate in how charter travel should be booked/enjoyed! We know it takes an entire team behind the scenes but all credit to Joel for his 'personal' touch and for making our return trip to New York a very memorable one indeed!!! We have used several charter companies worldwide over the years but Joel and his team beat them all!!!
MJ
I feel very confident that Kerry Hill and her team will take excellent care of the trip that we plan. It was a great experience everyone was pleased with the outcome. I would recommend Stratos to anyone looking for Charter service
Jack N.
Not sure I could have asked for more. Joel was responsive and delivered exactly what I needed. The two pilots were incredibly accommodating and made the trip very smooth. Thank you Joel
Eric Sanchez
Always a pleasure to work with the Stratos Jet crew. You all have great communication with us which makes our life as an operator easier. Great job from Kerry, Sarah, and Trip Support as always.
Desiree B.
Zach, was phenomenal from beginning to end! What was taking me a half-day to do Zach was able to complete efficiently in a few hours. He periodically made the process as smooth as possible, not to mention giving hourly updates. I would say that Stratos has a customer for life. Zach enjoys and loves what he does and it shows in his work ethic! Thank you!
Ken M.
I understand we have great alternative option for the operation of our company aircraft at this time. Our (company name removed for privacy) Japan President was very glad to use charter aircraft. Thank you
Patrick B.
Everything from booking to flying to ground transport was taken care of. Stratos made our golf trip amazing!
Jon Martin
Easy to book, easy to work with. Smooth trip overall.
Terri M.
I was the Charter Director for MOB and BFM for years and now in Accounting….hands down, your organization is THE BEST in the market. From the aircraft you recommend, to the pilots, accounting, and especially sweet Daryl! All awesome. I am certain you all will be hearing from us soon.
James R.
After our flight, I sent an email to Joel Thomas (CEO) telling him about our experience. Joel called me last night to thank me for email. In part, my email to Joel said: Ernest Hemingway once said: "The best way to find out if you can trust somebody is to trust them". We trusted Stratos Jet Charters with our first charter flight, and the actions of all of your employees and contractors sustained our trust in Stratos. I told my wife when we were flying down: "Kyle (Jones) must sleep with his phone or computer on his pillow". It didn't matter when I called, texted, or emailed. Kyle always responded on a near immediate basis. Wow! Since this was our first charter, Kyle professionally and patiently walked us through the entire charter process with accurate, complete, and well-documented information. He seemed to always be a step ahead and in many, many cases, anticipated our questions and preemptively answered them. In a world where you hesitate to call a service provider or financial institution because you know you will be stuck on hold or in voicemail hell, it is indeed a breath of fresh air to find a company who communicates so very, very well and truly appears to care about their customers and the customer's experience with them. Most of my interaction was with Kyle Jones but I also had communications with Sandy Milam and she exhibited the same responsiveness as Kyle. The ground crews at Signature Flight Services at TEB and PBI were equally adept at continuing that service of excellence. Last but certainly not least, pilots Ernie Guido and Don Poskitt were the icing on the cake. As a former CEO of a professional services business, I know how important the client experience is and how communication is one of the very key components. I just wanted to be sure you heard about our experience from a very satisfied customer. Kudos to you and your staff.
Karl H.
Glenn was wonderful, the jet was clean and the crew was fantastic.
Chris Hamblen
Zach and Leslie were very responsive and easy to work with.
Gary C.
I was thouroughly impressed with the professionalism of the Broker Joel, the flight organizer Sarah and the crew on both legs. The aircraft was clean, in good shape and right on time. The crew was friendly and professional to me and my guests. Two small issues were getting a tail number on less than 12 hours that made getting our rental cars more complex than necessary and more significant was being notified by our bank that you tried to bill my flight a couple times when I paid in full prior to first leg. All in all I would use them again but would encourage one contact who checks in daily a few days prior to flight rather than me having try to figure out who to call when it looked like a couple problems were coming up.
Sarah B.
We truly value our relationship with Stratos Jets and appreciate their business. They are organized and communicate well making sure all of the trips we do together happen seamlessly. We look forward to a long lasting relationship, thank you again for selecting our team and aircraft for your clients!
Jim C.
The entire experience from beginning to end was “top flight”. My agent, Steve Stogner was extremely patient, diligent-to-a-fault and unyielding in his efforts to provide us with great service and prioritization of our safety, notwithstanding some difficulties with the inclement weather conditions and cell phone communication challenges due to our location in a remote wilderness area of the mountainous Northern Georgia Chatahoochie National Forest. The pilots were extremely professional, affable and ostensibly competent. In sum, I would enthusiastically recommend the Stratos Charter Jet service and overall private flight experience to anyone! Dr. James R. C.
Dr. T
We can't speak highly enough of our experience with Stratus Jet Charters. From start to finish they were very professional, responsive and caring. We look forward to the opportunity of using Stratos Jet Charters for our next adventure.
Peter Hertel
Great charter flight with Stratos. They went the extra effort to ensure we had a comfortable jet with the highest safety standard.
Al K.
Dear Joel We had an excellent flight, start to finish! Glad you told me how good that choice would be. Pilot quite impressively; flew at 40,000 feet all the way, zero turbulence. Best plane I have charted. Happy Thanksgiving to you and family, Al
Laura E.
Although I was not a traveler for this trip, I organized the flight and was the point of contact. The communication and details from our agent made this first time use of Stratos Jet Charters very pleasant. I was able to reach out directly to Steve and he was very patient and helpful with all the questions I had from booking to payment. The memorable moment was with a delay in the departure. Steve sent emails to all but also made a phone call to be sure I was aware. This was so appreciated so I could reach out immediately to the travelers. THANK YOU STEVE AND STRATOS JET CHARTERS.
Jacy J.
Joel was great to arrange a flight for us last minute. He kept me updated through the process/flights. We would love to work with Stratos again.
Guy D.
We had quite a number of issues booking this trip, which resulted in add'l work and follow up for me. As broker these issues should have been handled / caught prior to making a proposal. I believe I had to sign 4 different revised quote sheets for this trip! Also the final signed sheet stated we would land in LFMD on the return leg. Hence we booked transportation for pick up at LFMD. However flight landed in LFMN. This caused add'l stress and expense for no reason. I have only now seen that the last itinerary link showed an arrival at LFMN - but I never opened this one since all previous ones, including the contract reconfirmation showed LFMD. As for the aircraft itself: it was one of the oldest ones I have ever flown. The door / separation to the toilet / luggage area was broken (not the lock but the entire frame!) and the toilet was not accessible due to a lot of "stuff" (amenities, water bottles, etc.) being thrown in / stored in the area. Overall cleanliness was not superb either. Finally, the catering we requested was not available / not complete. Breakfast (eggwhite and sausage!!) was cold and wet and the fruitplatter had molded grapes; no ice bucket, nor champagne glasses were present. On the return leg, fruitplatter was nice but again no ice bucket nor champagne glasses were present. As a matter of fact, the soft drink container was not even replenished w new ice!! So overall - yes, we flew from A to B but the service experience was disappointing.
Esther R.
I really don't have a basis for comparison since this was my first experience with a charter but I was extremely pleased with the service.
Virginia D.
Always a wonderful experience with Stratos: great flight crew, excellent catering menu, comfortable plane.
Robert E.
Toilet paper, Pillows and blankets
Angie M.
Garrett is fantastic to work with. He is kind, responsive and you can tell he really cares about his customers. I worked with a different company on our way to our destination because Garrett could not find a plane. The agent at that company did not compare favorably to Garrett. I would highly recommend Garrett.
Zac Steinberg
Great partnership and always a pleasure working with your team! We are all looking forward to many more.
John DeTurris
Hey Joel, First of all, thank you very much for sending this trip our way. We really appreciate your business, especially in these strange times. Both your sales team and trip management team were very responsive and quickly gave us all the info we needed. That ultimately helped us provide the best trip for your passengers. Thanks again, hope to talk soon.
Joel M.
Yes. Good. Good. Yes
Roxanne Stanley
We actually flew the flight in one of our jets for Stratos Jets customer. Joel was great at providing us passenger information and returning the paper work in a timely fashion.
Matteo G.
From pre-trip planning to updates via text message on your way to the airport, Stratos had us covered. We made our way from Emirates @ JFK and the FOB transfer was easy. Joel had already updated Julie (my assistant) before we landed that there were long delays out of JFK due to weather. The transfer to FBO was easy and they were expecting us. The plane was comfortable and modern and the crew could not have been kinder. Thank you guys as always for a great trip. Flight was great and the crew took us right past the storms and my one year old son slept the whole trip; a much needed reprieve for my wife and I.
Daniel S.
None that I can think of. Very Satisfied.
Alan G.
Beginning to end it was a first tier experience. Great value, great front end service and follow through, trip support, rental cars ready on the apron, super helpful staff. A genuinely wonderful experience.
Jay S.
Appreciate Glenn's attention to detail and follow up. He is great to work with.
Jack G.
Service and attention was excellant. Little disapointed in the interior room. Very cramped.It would be OK for a very short flight but longer than 1 hour would need more interior room with adquate bathroom facitlies.
Charles D
With our family of 8 we we flew with speed and comfort from a blizzard ridden north to Florida. Commercial airports were still dealing with cancelled flights and major delays...we felt very fortunate.
Carol C.
It was a treat to fly private again. Everyone at Stratos and Flying Labz were a joy! If I need to fly private again Stratos is the only company I'd reach out to.
Kristof Catteeuw
Transparant, smooth, easy working with the entire team
Chip L.
Glenn and Stratos do a great job finding the right aircraft and keeping us up to date.
Dave R.
We have used another broker and they too have been very good. I have enjoyed the two trips that I have booked with you and I have booked a third next month
Bruce M
I was in a desperate situation to get to my sons graduation from marine camp and I was not going to miss it. Stratos made arrangements very quickly to get me where I needed to go. It was very efficient and first rate. Thank you
Peter E.
Excellent service across the board. I will always fly with StratosJets, and will gladly recommend you to my friends.
Paula D.
I have not arranged or travelled by private jet except to Lanai in Hawaii. My husband and i usually fly first or business so to ensure a good service and safety i contacted 4 brokers to ask for quotes, Randy Schuette provided more than a quote, he explained the whole process and his reassuring knowledge and attention to detail was the reason i used Stratos. The trip advisory team were then very informative, and responsive. The plane was beautiful and the pilots were very friendly. I would definitely recommend Stratos and look forward to using your services again.
Jim Hensley
We appreciated the trip you allowed us to fly. Everything went well on the trip and your customer enjoyed the flight on our King Air.